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Reviews of ibis Marne La Vallée Val d'Europe

3 out of 5
ibis Marne La Vallée Val d'Europe
2 Place Jean Monnet, Montevrain, Seine-et-Marne

Reviews

8.4

Very good

Rating 10 - Excellent. 315 out of 853 reviews" "
Rating 8 - Good. 398 out of 853 reviews" "
Rating 6 - Okay. 104 out of 853 reviews" "
Rating 4 - Poor. 25 out of 853 reviews" "
Rating 2 - Terrible. 11 out of 853 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

erica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect for our trip to Disneyland. The only thing l didn't like was the noise of the lifts, our room was located just in front of them.
Stayed 4 nights in Apr 2024
Response from julien on 10 Apr 2024
hllothank you for return positive.we are glad to see you againsincerly

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really fantastic hotel. Very clean, comfy, had everything we needed. Check in very easy. Super close to the train station and handy for the supermarket too. Our room was very close to the train line but that didn’t bother us at all, it wasn’t very loud. Would really recommend staying here, well worth the price and so easy to get to Disney.
Stayed 4 nights in Mar 2024
Response from julien on 31 Mar 2024
helloyou have letting the good commnt in hope to see you again regards.

8/10 Good

Yasamina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Disneyland Paris and the train.
Stayed 1 night in Oct 2023
Response from julien on 28 Feb 2024
hello sir madamit was a great pleasure to welcome you.regards

6/10 Okay

Frances

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024
Response from julien on 4 Feb 2024
bonjour merci a vous pour ce commentaire a bientôtcordialement

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from julien on 4 Feb 2024
bonjournous sommes ravi que l'hôtel vous a plua bientôt/cordialement

6/10 Okay

Rhiannon

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Easy to access train station and shopping centre. Let down but dated decor and general need for modernisation. Some staff really great, friendly and helpful but again let down but some who are miserable and rude.
Stayed 3 nights in Dec 2023
Response from julien on 4 Feb 2024
hello thank you for sending us such a good comment see you soon and it will be a joy to see you again and you will be welcome.Sincerely

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from julien on 4 Feb 2024
bonjourmerci pour votre commentaire c'est un grand enthousiasme.bien a vous

10/10 Excellent

JOAN YVETTE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Dec 2023
Response from julien on 4 Feb 2024
bonjour,nous vous remercions de ce commentaire.au plaisir de vous accueillir encore a nouveau.cordialement

10/10 Excellent

Aaron

Stayed 3 nights in Nov 2023
Response from julien on 4 Feb 2024
bonjour merci de nous adresser ce si bon commentaire a bientôt et ce sera une joie de vous revoir et vous serez le bienvenue.cordialement

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from julien on 26 Nov 2023
bonjour,nous vous remercions ce fut un plaisir de vous accueillir.cordialement/la réception

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Euro Disney trip
Great location for Disney. One stop on the RER. Incredible shopping mall in walking distance.
Stayed 2 nights in Oct 2023
Response from julien on 13 Nov 2023
hellowe are glad for your comments.we hope to see you next time.regards

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from julien on 1 Nov 2023
bonjource fut un plaisir de vous accueillir .nous espérons vous revoir.bien a vous

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Sep 2023
Response from julien on 26 Oct 2023
hellowe appreciate that you have letting a good comments.hope to see you again.kind regards

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel.
Bed sheets were “sticky” (maybe the soap they used. Train station right out front. Great for Disney transportation. Good food. Decent size room.
Stayed 3 nights in Oct 2023
Response from julien on 26 Oct 2023
hellothank you for messenger.with pleasure we will want to receive you next time.regards

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Perfect location, right outside the train station. One stop away from Disneyland, will definitely stay here again when visiting Disneyland Paris. 100% would recommend.
Stayed 2 nights in Sep 2023
Response from julien on 26 Oct 2023
hellowe are enjoyed for your comments.see you soon at hotel.great day regards.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I would expect.
Stayed 1 night in Sep 2023
Response from julien on 26 Oct 2023
hellothank you for your answer about the hotel services.hoping to welcome you again.regards

8/10 Good

Eugenia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good for a short stay if you plan to go to Disneyland Paris. The train station is right outside the hotel and only one stop away. Very convenient and great for a good rest.
Stayed 3 nights in Aug 2023
Response from Frederic on 24 Aug 2023
Hello, thank you for your comments, w hpe to see you again! Regards, Frederic, reception

6/10 Okay

Lauren

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room appeared as if it hadn’t been cleaned prior to our visit, just the bed made. Loose fixings broken table end. Location is ideal and bed was comfortable but won’t be returning
Stayed 2 nights in Aug 2023
Response from Frederic on 24 Aug 2023
Hello, thank you for your comments, we take good notice of them, don't hesitate to contact the reception for any problem. Regards, Frederic, reception

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Some things not as described. Not as expected.
I had booked this on Hotels.com after checking other places on your site. This came out as best value and convenience to me as breakfast was meant to be included. I was asked to pay an additional 12.50 euros per day. As a senior female solo traveler, I was planning to eat in the restaurant on site, which was closed for the weekend, meaning I had to walk alone in the local streets. On my morning of check out, I checked breakfast was available until 10.30, but when I walked in at 10, breakfast was over.
Stayed 2 nights in Aug 2023
Response from Frederic on 24 Aug 2023
Hello, than you for your comments, I cannot check your booking as you chose to remain anonymous, but our restaurant is indeed closed on week ends (we do provide a snack service 24/7 however and the restaurants are all in walking distance in a safe neighbourhood), and our brekfast always ends at 10 since our opening day in 2007, you may have confused with Ibis Budget hotel located next door. Regards,

10/10 Excellent

Vanessa

Travelled with group
Liked: Property conditions & facilities, room comfort
a nice place to stay!
great hotel! great price!
Stayed 1 night in Aug 2023
Response from Frederic on 24 Aug 2023
Hello, thank you for your comments, w hpe to see you again! Regards,

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Frederic on 24 Aug 2023
Hello, thank you for your comments, w hpe to see you again! Regards,

10/10 Excellent

Calum

Stayed 5 nights in Jul 2023
Response from Frederic on 24 Aug 2023
Olá, obrigado por seus comentários, esperamos vê-lo novamente! Cumprimentos,

10/10 Excellent

Silvia

Travelled with family
Liked: Amenities
So convenient, close to shopping mall and the train.
Stayed 1 night in Aug 2023
Response from Frederic on 24 Aug 2023
Hello, thank you for your comments, w hpe to see you again! Regards,

8/10 Good

Nicola

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Frederic on 24 Aug 2023
Olá, obrigado por seus comentários, esperamos vê-lo novamente! Cumprimentos,

2/10 Terrible

Herbert

Stayed 1 night in Jul 2023
Response from Frederic on 25 Aug 2023
Hello, thank you for your comments, without further details I won"t able to understand your disappointment but we are sorry our hotel didn't meet your expectations. Regards,

8/10 Good

Rita Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from julien on 31 Jul 2023
bonjour,merci pour votre commentaire.a bientôt/cordialement.

8/10 Good

Carys

Travelled with partner
Liked: Cleanliness, staff & service
Had a great stay, perfect for if you're going to Disneyland as it's right next to lots of transport. Only thing is only a bin in the bathroom which was quite small and the shower was either boiling hot, freezing cold or Luke warm but wasn't too much of a issue for a few days stay. Little village full of a great shopping mall and just a genuinely lovely area.
Stayed 3 nights in Jul 2023
Response from Frédéric, reception on 1 Sept 2023
Hello, thank you for your comments, we hope to see you again! Don't hesitate to contact the rception for any technical problems. Regards,

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay here right by the RER station and 5 minutes away on the train to Dosneyland Paris. For supplies there is a supermarket just 15 minute walk away. Rooms and facilities were basic but as I was out all the time it wasn't a too priority other than a comfy bed and a clean room which was provided and cleaned daily. Would definitely book here again
Stayed 3 nights in Jun 2023
Response from julien on 3 Jul 2023
hello,it was an pleasure to welcome you.thank you for deposite a good comments for hotel.you are welcome for the other stay.kind regards/see you soon in ibis reception.

8/10 Good

Madeleine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Frederic on 9 Jun 2023
Bonjour, merci pour vos retours! Cordialement,

10/10 Excellent

Emma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was within walking disneyland paris and was a lovely hotel. Staff were friendly, room was quiet
Stayed 3 nights in Apr 2023
Response from HELENE on 18 Apr 2023
Good morningThank you for taking the time to leave us your review.We take note of your comments.I'm looking forward to seeing you again.Cordially

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to the metro station, one stop from Disney. Lots of restaurants and bars nearby. Friendly staff and relatively spacious rooms. Cons: No air conditioning, so had to open the window. No tissues. Very small towels.
Response from HELENE on 18 Apr 2023
Good morningThank you for taking the time to leave us your review.We take note of your comments.I'm looking forward to seeing you again.Cordially

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location right next to the Val d'Europe metro station to take the RER A line to Chessy for Disneyland or West toward Paris. Nice staff. The rooms were clean and actually a decent size for the cost with a number of wall sockets, working TV, and fan/heat in the room. Negatives include: no tissues (only toilet paper and napkins), no Air Conditioning (had to open the window), small bathroom (but fully enclosing shower), no luggage stand (but there was some seating that substituted). Overall, DEFINITELY worth the cost and convenience.
Stayed 4 nights in Apr 2023
Response from HELENE on 18 Apr 2023
Good morningThank you for taking the time to leave us your review.We take note of your comments.I'm looking forward to seeing you again.Cordially

8/10 Good

Paul

Stayed 3 nights in Feb 2023
Response from julien on 6 Mar 2023
Bonjour,Nous vous remercions de nous avoir attribué une belle note sur notre hôtel.cordialement.

10/10 Excellent

G C

Stayed 2 nights in Feb 2023
Response from julien on 5 Mar 2023
bonjourmerci d'avoir donner votre avis nous vous en remercions.bien na vous

10/10 Excellent

Lynn

Stayed 2 nights in Dec 2022
Response from julien on 10 Jan 2023
bonjournous vous remercions de laisser votre avis sur l'hôtel.bien a vous.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Staff absolutely lovely, hotel right near the station so ideal location-wise. Only negatives: Bed uncomfortable as it was two singles pushed together, also hotel did not provide kettle.
Stayed 2 nights in Dec 2022

6/10 Okay

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
3rd time was ok
This is our 3rd stay here location is perfect 1 stop to Disneyland Paris & 30 mins by train to Paris. This time the room was boiling even with the windows open and there was only plug socket in the room, no usb points at all ! Car parking is excellent secure and free Breakfast has a good selection of continental choices. For the price it was ok the plus side is the parking but would I return not sure
Stayed 3 nights in Nov 2022

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

jamie

Disliked: Staff & service, property conditions & facilities, room comfort
Affordable hotel close to Disneyland
Great location for Disneyland Really close to a shopping centre mall which had a lot of cool shops and great food at affordable prices Cost of getting to Disneyland was very low and easy to organise. Cost of hotel considering its proximity to Disneyland was reasonable Check in was a bit difficult due to language Confusions Double bed was nice and comfortable but the sheet on the bed was two singles so they didn’t tuck in and became easily ruffled. The shower is very powerful and the water floods under the glass door into the bathroom The room smells of a specific fragrance either previous tenant or cleaning product didn’t like it. Windows fully opened which was strange being from the uk but good for breeze. Aircon was good but didn’t really feel a benefit due to where it’s situated in the room. Very noisy train station underneath which is frequent. I don’t mind this as I used to live by one but if you are a light sleeper you may hate it.
Stayed 3 nights in Sep 2022

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and pleasant Very convenient location
Stayed 3 nights in Sep 2022

10/10 Excellent

Triculescu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Our goal was to go to Disneyland. So, the hotel was OK for that purpose.
Stayed 3 nights in Aug 2022

6/10 Okay

Adrian, Ballymoney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very clean and located just across from the rer train station. It has a small restaurant and is within walking distance to val d'europe shopping centre. The only criticism i have is no fridge or kettle in room. Even just a kettle would be a bonus. Other than that we enjoyed our stay here.
Stayed 4 nights in Aug 2022

6/10 Okay

Xian

Travelled with family
Convenient location to the outlet village and Disneyland. A sensible choice if you want to go to Disneyland and don’t want to spend a fortune on hotel.
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

8/10 Good

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dusty but other than that, nice place to stay! Easy access to Disneyland Paris! :)
Stayed 2 nights in Jul 2022

10/10 Excellent

Ramy, Beirut

Travelled with family
Disliked: Amenities
NA
Stayed 1 night in Jul 2022

10/10 Excellent

Abdulmalik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast i
Stayed 3 nights in Jul 2022

8/10 Good

Margo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 stop to Disney on train. 2 stops on bus 34 to la valley village designer outlet.
Stayed 3 nights in Jul 2022

8/10 Good

Mei Xing

Stayed 1 night in Jun 2022

8/10 Good

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Efficient hotel for the win!
We loved the location of this hotel! It was perfectly situated at the Val d'Europe Metro stop, which made traveling in with our luggage from Paris very easy. The breakfast at this hotel was not included in the overall cost, but was worth the added expense. Delicious breads, eggs, cheeses, juices, and coffee. The hotel was decorated with a modern, fun design, which we enjoyed. The staff members were courteous and gracious to speak to us in English. Couple of ways in which this hotel could improve its quality: - Lobby restrooms were lacking hand soup and were a bit dirty. - Air conditioner in the room did not work well and the room was quite hot, even in the month of June.
Stayed 2 nights in Jun 2022