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Reviews of Hôtel Williams Opéra

3 out of 5
Hôtel Williams Opéra
3 Rue Mayran, Paris, Paris

Reviews

7.2

Good

Rating 10 - Excellent. 91 out of 538 reviews" "
Rating 8 - Good. 209 out of 538 reviews" "
Rating 6 - Okay. 155 out of 538 reviews" "
Rating 4 - Poor. 60 out of 538 reviews" "
Rating 2 - Terrible. 23 out of 538 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my preferred place to stay in Paris. Reasonably priced, excellent location, welcoming and helpful staff. Well designed rooms overlooking a little park.
Stayed 2 nights in Apr 2024
Response from Reception on 27 Apr 2024
Dear Roman,Thank you for your feedback. We are pleased that you appreciated your stay in our hotel. We would be glad to welcome you again!Regards,

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities
Not well taken care of at all. Wish I could have refund
Stayed 1 night in Apr 2024
Response from The reception on 8 Apr 2024
Dear guest,We are sorry that you had a negative experience in our hotel. Each feedback is valuable for us because our staff works hard to ensure a comfortable stay to our clients.Best regards

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place for a couple of nights, service changes are good price and pretty close to Montmartre. The bistro, bar beside the hotel is great for morning and late night eats.
Stayed 5 nights in Mar 2024
Response from Reception on 3 Apr 2024
Dear guest, We are glad that your stay with us met your expectations . We will be happy to welcome you again!Regards,

8/10 Good

DONNA

Liked: Cleanliness
Accessible to transport option, plenty of places to shop. The Hotel is clean but a little tired looking. Needs a bit of a makeover. You are in a busy area so you may hear traffic but this does settle after certain hours. Located Infront of a park so the is a constant buzz of children and teenagers playing football. The staff are polite and welcoming, however don't go out of the way to do basic things. They are meant to offer hot drinks at a charge, but when I asked at 7pm, one evening I was told the kitchen is closed. It was ok but I wouldn't stay here again.
Stayed 3 nights in Mar 2024
Response from reception on 25 Mar 2024
Dear guest,Thank you for your feedback. We hope you had a nice stay in Paris.Best Regards,

6/10 Okay

Terence

Stayed 2 nights in Oct 2023
Response from Reception on 25 Nov 2023
Dear guest,Thank you for your feedback. We hope you had a nice stay in Paris.Best Regards,

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute and cozy hotel in a great location. Very welcoming stuff. Anoush at the Reception is such a wonderful lady. Rooms are small but cleaned throughly. It is an old building, so don’t expect something modern. But it’s very “parisian”. Will stay there again when we return.
Stayed 10 nights in Oct 2023
Response from Reception on 2 Nov 2023
Dear Tatiana Thoene,Thank you for your feedback. We are pleased that you appreciated your stay in our hotel. We would be glad to welcome you again!Regards,

10/10 Excellent

Ragini

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 3 nights in Oct 2023
Response from reception on 2 Nov 2023
Dear Ragini, We are glad that your stay with us was satisfactory. We will be happy to welcome you again.Regards,

6/10 Okay

Geoffrey

Disliked: Room comfort
small rooms
Great location but the rooms were tiny and smelt musty
Stayed 2 nights in Sep 2023
Response from reception on 25 Oct 2023
Dear guest,Thank you for your feedback. We hope you had a nice stay in Paris.Best Regards,

10/10 Excellent

Esther

Liked: Amenities, property conditions & facilities
Perfect location. Amazing food nearby and I walked to the Eiffel Tower, Louvre, Notre Dame, and more from the hotel.
Stayed 5 nights in Sep 2023
Response from reception on 7 Oct 2023
Dear guest,Thank you for your feedback. We hope you had a nice stay in Paris.Best Regards,

8/10 Good

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel. My room overlooked the park. Great value for a room with a view in Paris. Walkable from Gare du Nord and close to public transport. Helpful, friendly staff. I would stay here again.
Stayed 1 night in Sep 2023
Response from reception on 2 Oct 2023
Dear Adam, We are glad that your stay with us was satisfactory. We will be happy to welcome you again.Regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just dandy. Nothing fancy, but absolutely no complaints. Right near the metro, and you can walk to Galleries Lafayettes and Le Grand Rex and other cinemas.
Stayed 2 nights in Sep 2023
Response from The reception on 29 Sept 2023
Dear Anna, We are glad that your stay with us was satisfactory. We will be happy to welcome you again.Regards,

6/10 Okay

fr

Disliked: Cleanliness, amenities, property conditions & facilities
On my first day l was not able to sleep strong smell from toil was coming into my room. Bad internet keeps falling and very slow. When l went to have breakfast on my first day the toilet smell in restaurant was to strong inclusive the staff was spraying around and l asked for two day’s breakfast refund. The restaurant very very small.
Stayed 3 nights in Sep 2023
Response from The reception on 27 Sept 2023
Dear guest,We are sorry that you had a negative experience in our hotel. Each feedback is valuable for us because our staff works hard to ensure a comfortable stay to our clients.Best regards

8/10 Good

TAMMY

Stayed 2 nights in Sep 2023
Response from reception on 25 Oct 2023
Dear guest,Thank you for your feedback. We hope you had a nice stay in Paris.Best Regards,

2/10 Terrible

Yvens

Disliked: Staff & service, room comfort
The Archaic Hotel
Terrible I only lasted one night he place is archaic, no elevator, no air conditioner. The elevator that they have stops betfloors it is useless because you still have to use the stairway to get to your room. The staff aren’t friendly at all wether or not you speak French, they are very unprofessional.
Stayed 6 nights in Jul 2023
Response from reception on 7 Oct 2023
Dear guest,We are sorry that you had a negative experience in our hotel. Each feedback is valuable for us because our staff works hard to ensure a comfortable stay to our clients.Best regards

6/10 Okay

Samer

Liked: Staff & service
Disliked: Cleanliness
The hotel was old and the room was very small
Stayed 1 night in Jul 2023
Response from reception on 7 Aug 2023
Dear guest,Thank you for your feedback. We hope you had a nice stay in Paris.Best Regards,

10/10 Excellent

Neill

Stayed 4 nights in Jul 2023
Response from reception on 11 Jul 2023
Dear guest,Thank you for your positive evaluation. We are happy to confirm that you are satisfied with your stay in our hotel!Kind Regards,

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from The reception on 4 Jul 2023
Dear guest,Thank you for your positive evaluation. We are happy to confirm that you are satisfied with your stay in our hotel!

6/10 Okay

Maria

Disliked: Staff & service
Stayed 8 nights in Jun 2023
Response from reception on 22 Jul 2023
Dear guest,Thank you for your feedback. We hope you had a nice stay in Paris!Regards,

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my two-week stay at the Hotel Williams Opera!!! Anna the concierge was incredibly helpful and pleasant, the hotel was close to the Metro, and was also easily walkable to most of the Paris points of interest. I felt like a Parisian staying here!!
Response from Reception on 15 Jun 2023
Dear Wayne,Thank you for the positive feedback. We are happy that you liked your stay in our hotel!Best Regards,

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed a night, it was great! The room was small and cozy and the bathroom looked recently updated. Great view of the park. Staff was accommodating and helpful, they had plenty of breakfast options.
Stayed 1 night in Jun 2023
Response from reception on 12 Jun 2023
Dear guest,Thank you for your positive evaluation. We are happy that you had a great stay in Paris and in our hotel!Regards,

8/10 Good

Verified traveller

Liked: Staff & service
Great Location
Fantastic location, close to parks, transportation, restaurants and attractions. Great community atmosphere, children playing in area very vibrant. Downside noise late into the night so bring earplugs. Did not get a renovated room so it was a bit tired. Bed was ok, need to buy new sheets, small holes appearing in them. No coffee or tea in the room you have to go to breakfast room to buy some or down the street to Starbucks. No fridge or microwave just a basic room but the price was great.
Stayed 4 nights in May 2023
Response from reception on 8 Jun 2023
Dear guest,We are pleased to confirm that you are fully satisfied with your stay at our hotel. We will be happy if you come back soon!

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service, property conditions & facilities
Walking distance to train and metro made it easy to get around
Stayed 2 nights in May 2023
Response from reception on 22 May 2023
Dear guest,Thank you for your feedback. We hope you had a nice stay in Paris!

2/10 Terrible

clarissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff
Lovely little hotel on a (relatively) quiet garden square. The staff were exceptionally helpful, making for a pleasant stay
Stayed 3 nights in Apr 2023
Response from reception on 29 Apr 2023
Dear guest,Thank you for the positive feedback. We are happy that you liked your stay in our hotel!Best Regards,

8/10 Good

Liva

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Apr 2023
Response from Reception on 28 Apr 2023
Dear guest, Thank you for having taken time to write a review. We are pleased to see that you enjoyed your stay in Paris!Best Regards,

2/10 Terrible

Ana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Apr 2023

6/10 Okay

Lorena

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Not what I was expecting. There were ants in the bathroom and the pillow cases were actually dirty or stained whatever the case they were not changed after I complained
Stayed 6 nights in Mar 2023
Response from Reception on 23 Apr 2023
Dear guest, Thank you for your feedback. It will allow us to resolve any problems that occur and help us to improve our services. We take customer satisfaction seriously and are glad to hear from you.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good staty. The room was a decent size and was quiet during the night (no disturabance). The shower was too small (for a large person such as myself).
Stayed 4 nights in Feb 2023
Response from reception on 18 Mar 2023
Dear guest, Thank you for having taken time to write a review. We are pleased to see that you enjoyed your stay in Paris

4/10 Poor

Sylvain

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dead insects on the floor of the bathroom, dusts, leaking ceiling in the bathroom and high taxes. Good location but not worth the price.
Stayed 3 nights in Jan 2023

10/10 Excellent

Jillian

Stayed 1 night in Jan 2023
Response from The reception on 24 Jan 2023
Dear guest,We are pleased to confirm that you are satisfied with your stay at our hotel. We will be happy if you come back soon!

10/10 Excellent

Meira

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September stay
Our stay at Hôtel Williams Opéra was lovely! The location is very convenient and the room is always clean, the girl at the reception helped us a lot, like getting kitchen appliances or calling a taxi. Definitely coming back here. :)
Stayed 8 nights in Sep 2022
Response from reception on 15 Dec 2022
Dear guest, Thank you very much for your positive feedback. We are constantly working to improve our services. The satisfaction of our clients is our priority. We will be pleased to welcome you again! The reception

8/10 Good

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Tiny room in an old building. But ok for the Price & the location especially if you just need it to sleep
Stayed 2 nights in Oct 2022
Response from The reception on 11 Oct 2022
Dear guest,Thank you for your feedback. We hope you had a nice stay in Paris!

10/10 Excellent

Blefourie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's quite an old hotel but the location is good. It's close to metro, the train station, lots of restaurants around. It's right next to a park so it can be loud at night when you're trying to sleep.
Stayed 2 nights in Sep 2022
Response from reception on 2 Oct 2022
Dear guest, Thank you very much for your positive feedback. We are glad that you had a wonderful stay in Paris and at the our hotel! The reception

8/10 Good

Rod Anne, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near the metro and a lot of food places around. Staff were helpful and friendly. Would stay here again. Merci!
Stayed 3 nights in Sep 2022
Response from reception on 30 Sept 2022
Dear client, thank for your careful and positive review . We are glad you are satisfied with your stay and will be pleased to welcome you again!

8/10 Good

Eddy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the metro station
Stayed 3 nights in Sep 2022
Response from reception on 24 Sept 2022
Dear guest, Thank you for having taken time to write a review. We are pleased to see that you enjoyed your stay in Paris!

10/10 Excellent

Ravi

Stayed 3 nights in Sep 2022
Response from reception on 24 Sept 2022
her client, Merci beaucoup pour votre commentaire positif. Nous serons ravis de vous accueillir à nouveau! La réception

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great staff.
Stayed 2 nights in Sep 2022
Response from The reception on 21 Sept 2022
Dear guest,We are happy to read that you are satisfied with your stay. We hope you had a great time in Paris and will come back!

8/10 Good

Debby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room at the top (6th floor) and enjoyed the view onto the park and listening to the children playing.
Stayed 4 nights in Sep 2022
Response from reception on 18 Sept 2022
Dear guest, Thank you for having taken time to write a review. We are pleased to see that you enjoyed your stay in Paris!

4/10 Poor

Alan

Travelled with partner
Disliked: Property conditions & facilities
The room was too small and awkward shaped for 2 people , it would have worked for 1 night but not 7, it was really noisy all night with traffic and commuters , the wifi kept dropping out , the sockets were in difficult places ,the corridors were gloomy in need off repainting, it was overpriced ,I can’t think of anything good to say about this hotel .
Stayed 7 nights in Sep 2022

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Ideally located down the road from Gard du Nord station. Easy to find by garden Square. No problems with our stay, Friendly staff on reception and on breakfast duty.
Stayed 4 nights in Jul 2022
Response from reception on 21 Jul 2022
Dear guest, Thank you very much for having taken the time to write a review. Your feedback is valuable to us. We hope to see you again!

10/10 Excellent

Lucile

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mieux que ce que j’imaginais
Super petit hôtel pour petit budget, ce n’est pas du luxe mais tout est propre et le breakfast est ok je recommande sans hésiter.
Stayed 6 nights in Mar 2022
Response from réception on 4 Jul 2022
Cher client, Merci beaucoup pour votre commentaire positif. Nous serons ravis de vous accueillir à nouveau! La réception

8/10 Good

Yip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from The reception on 5 Jul 2022
Dear client, Thank you for the high mark. We are happy that our hotel met your expectations!

8/10 Good

Amanda

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022
Response from reception on 18 Mar 2023
Dear guest, Thank you for staying with us! It would be great to welcome you again.

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but good value for Paris and friendly service
Stayed 10 nights in May 2022
Response from reception on 9 Jun 2022
Dear client, thank for your careful and positive review . We are glad you are satisfied with your stay and will be pleased to welcome you again!

8/10 Good

don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Woman at reception desk was wonderful in helping us with booking a show & helping us when we couldn't get tv to work properly The shower needs a proper door or shower curtain. Water sprays all over bathroom floor ,making it dangerous when exiting the shower. Ended up using towels to dry the floor. Also needs air conditioning for hot days. A ceiling would fan would be great to move air around.
Stayed 5 nights in May 2022
Response from reception on 14 May 2022
Dear guest, Thank you for your feedback. It will allow us to resolve any problems that occur and help us to improve our services. We take customer satisfaction seriously and are glad to hear from you.

8/10 Good

Darejani

Liked: Cleanliness, property conditions & facilities
Convenient location
Stayed 6 nights in Apr 2022
Response from réception on 11 Apr 2022
Cher client, Merci pour votre commentaire. Nous serons ravis de vous revoir dans notre établissement. Cordialement, La réception

10/10 Excellent

Katia

Stayed 1 night in Feb 2022

10/10 Excellent

Fiach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from réception on 18 Feb 2022
Chère Cliente, Nous vous remercions pour votre commentaire et espérons vous revoir très bientôt! La réception

8/10 Good

said

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and good location
Stayed 4 nights in Nov 2021
Response from Reception on 25 Nov 2021
Dear client thank very much for your careful and positive review . We are glad you are satisfied with your stay. All our team will be happy to welcome you again!

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Ann on 19 Nov 2021
Cher client, Merci pour votre commentaire. Nous serons ravis de vous revoir dans notre établissement. Cordialement, La réception