Front of property

Reviews of Hotel Saint Marcel

3 out of 5
Hotel Saint Marcel
43 boulevard Saint Marcel, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 100 out of 248 reviews" "
Rating 8 - Good. 109 out of 248 reviews" "
Rating 6 - Okay. 26 out of 248 reviews" "
Rating 4 - Poor. 8 out of 248 reviews" "
Rating 2 - Terrible. 5 out of 248 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I almost didn’t book this hotel based on some of the low reviews. So glad I took a chance on this hotel cuz it’s a hidden gem! This review is based on a solo traveler, so I can only comment on the twin size room. First off… yes. The room is tiny, so if you expect that, you’ll be fine. It’s clean and modern and has everything you need — a comfortable bed, black out drapes, a modern bathroom with rain shower, table and chair and window that opens. The lift is not an elevator, so let’s get that outta the way. It’s a tiny lift to get you and your suitcase up the stairs if you’re not into walking. Most of the time I just used the stairs. Nbd. The staff are super friendly and kind. The breakfast spread is amazing! Fresh pastries, bread, meat, cheese, jams, fruit, boiled eggs, tea and coffee. Exactly what you’d expect being in France. The location is great! A quick walk to the metro, and lots of restaurants nearby. I’m not sure what it would be like sharing a room, but for a solo traveler, it’s perfect! I would definitely come back.
Stayed 2 nights in Apr 2024
Response from Camille on 19 Apr 2024
Dear Nathalie Thanks you so much for this beautiful review , I'm very happy that your enjoyed your stay in our parisien home. We focus on good products for breakfast, fresh and local and good staff to make you feel at home :) Hope to see you again with pleasure, Camille

10/10 Excellent

Mary, Hartford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Family room was amazing!!!
Stayed 1 night in Mar 2024
Response from Camille on 22 Mar 2024
Dear Mary, thank you so much for your kind words. We are thrilled you had such a great experience with us. We look forward to welcoming you back soon. The Korner Team.

4/10 Poor

Amar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor cleaning, communication and services.
Hotel has renovation going on. We were not informed that we will not get breakfast on site until we reach their. Or no room keys till following day. Room was not cleaned properly and some panels inside the room was broken. Low lighting inside the room to hide poor condition and cleaning of the room. The next day's cleaning was also bad even after informing reception. No consistent staff so no communication and possibly our messages were lost. Not suitable for the family place. Kids were already panicking due to bed bug scenarios in Paris. Not having good service and clear communication is not appropriate.Especially when you are travelling with family. Hotel needs to improve a lot.
Stayed 3 nights in Dec 2023
Response from Camille on 8 Feb 2024
Cher Amar, merci d'avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés d'apprendre que votre séjour chez nous n'a pas été à la hauteur de vos attentes. Vos commentaires sont essentiels pour nous aider à améliorer nos services. Soyez assuré que nous prenons vos remarques au sérieux et que des actions seront mises en place pour résoudre les problèmes que vous avez rencontrés. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience bien meilleure lors de votre prochaine visite.

10/10 Excellent

Janice

Stayed 2 nights in Nov 2023
Response from L'équipe Korner. 🌞 on 15 Feb 2024
Merci infiniment Janice pour votre excellente note. Nous sommes ravis de constater que vous avez apprécié votre séjour chez nous. Au plaisir de vous revoir prochainement.

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Perfect hotel for solo traveller
Good check in… was allowed to check in early… Lift is very small.. room clean but small. Perfect for one person..
Stayed 2 nights in Oct 2023
Response from Team Saint-Marcel on 18 Oct 2023
Dear David,Thank you for taking the time to share your review.We are glad to hear that you appreciated our early check-in and found the room clean. Our team strives to provide a comfortable stay for all our guests.We understand that you found the lift and room size to be small. In Paris, hotel rooms may seem smaller compared to other cities. However, we do offer different room categories, such as our twin rooms with more space (15 m2) or even a suite (30 m2) for a more spacious experience. We hope you'll consider trying one of these options during your next stay.We hope to welcome you back in the future. All the best.

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gets the job done.
Room 305: small room but adequate for our needs. Tiny elevator and narrow hall/stairs. Staff was pretty rude at times. Neighborhood is decent.
Stayed 2 nights in Oct 2023
Response from Team Saint-Marcel on 18 Oct 2023
Dear Jason,Thank you for your kind review.We are glad to hear that you found the room adequate for your needs and appreciated the neighborhood. We strive to provide a comfortable stay for our guests, and we understand that our rooms may seem small, as is common in Paris. For future stays, you may consider booking a twin room or a suite for more space.We apologize for any inconvenience caused by the elevator and narrow hallways, as well as for the perceived rudeness of our staff. We take your feedback seriously and will address these concerns to ensure a better experience for our guests.We hope that we can welcome you back in the future. Kindest regards,

10/10 Excellent

Maria Encarnación

Stayed 6 nights in Sep 2023

8/10 Good

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on 10 Oct 2023
Dear Angus,Thank you for this positive review of your stay with us.We are pleased that we were able to meet your expectations.We hope that you will stay with us again many more times in the future. Best wishes,

8/10 Good

Rebecca, Whistler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for one or two nights, we stayed one night before flying out. Rooms are extremely small - I would not recommend staying here if you have a lot of luggage. Elevator is also single person capacity essentially. However the bed was very comfortable, rainfall shower was nice, staff were very friendly, accommodated a late checkout.
Stayed 1 night in Sep 2023
Response from Manager on 29 Sept 2023
Dear Rebecca,Thank you for taking the time to review your stay.We are delighted to hear that you found our staff friendly and accommodating and that you enjoyed the comfortable bed and rainfall shower in your room. We take pride in providing a pleasant stay for our guests, and your kind words are truly appreciated.We understand that the size of the room and the elevator capacity may have been a concern for you. Our hotel is located in Paris, where room sizes can be smaller compared to other cities. However, we do offer larger room options such as our twin rooms and suites for guests who require more space. Additionally, we provide ample storage under the bed and a complimentary luggage storage service at the reception to help minimize clutter. We apologize for any inconvenience this may have caused during your stay.We look forward to seeing you again. Best wishes,

6/10 Okay

Viviana

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room was really small as well the elevator
Stayed 5 nights in Apr 2023
Response from Team Saint-Marcel on 5 May 2023
Dear Viviana,Thank you for reviewing your stay with us.We regret to hear that the size of your room did not completely meet your expectations. We do offer rooms of varying sizes and categories and are always happy to assist in finding a room that perfectly suits your requirements. Moreover, classic lifts in Paris can seem small by present standards, however, it does have a capacity for 3 persons and our team is on hand to help with luggage if need be.We hope that we have the pleasure of welcoming you back in the future. Kindest regards,Team Saint-Marcel

10/10 Excellent

Loraine A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property and experience was outstanding! The staff are amazing. It really made our stay in Paris perfect!
Stayed 8 nights in Mar 2022
Response from Didier CASTAING, Manager on 6 Apr 2022
Dear Loraine, Thank you for sharing your review. It is wonderful to know that you enjoyed your stay, and we appreciate your mention of our team's top-notch service. We look forward to the pleasure of seeing you again in the future. Kind regards, Didier CASTAING, Manager

10/10 Excellent

Ofelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience!
Hotel was great! The staff was wonderful! From check-in to cleaning and breakfast! Location was close to metro and walkable to center, but loved that it was a little removed from the tourist traps! Will stay here again!
Stayed 7 nights in Oct 2019
Response from Didier CASTAING, Manager on 7 Nov 2019
Dear Ofelia, Thanks for sharing such positive views of your time at Saint-Marcel, Paris. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We look forward to seeing you on your next stay in Paris! Best regards, Didier CASTAING, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were small but they did a nice job of using the space they had. The rooms were very clean and the staff was always friendly.
Stayed 7 nights in Sep 2019
Response from Didier CASTAING, Manager on 30 Sept 2019
Dear Guest, Thank you for reviewing your stay at Saint-Marcel Hotel. We are delighted that you had a pleasant experience during your stay with us and thank you for appreciating our high standards that we strive to maintain. It is very rewarding for our team to receive your kind comments, they will always go out of their way to ensure we deliver the best service possible. We look forward to the pleasure of welcoming you back. Best regards, Didier CASTAING, Manager

6/10 Okay

KCK, CA

Travelled with partner
Liked: Cleanliness
The room is very very small. It was difficult to adjust the shower temperature to a comfortable level. Because of this difficulty, the shower had to be run at a higher rather than a lower rate and that caused flooding of the bathroom floor which also seeped into the bedroom area.
Stayed 5 nights in Sep 2019
Response from Didier CASTAING, Manager on 30 Sept 2019
Dear Guest, Thanks for posting this review about your recent visit. We are sorry to read that you did not enjoy your overall stay. Regards to the shower we wish you had informed us during your stay. Thank you for letting us know these issues and we are checking this. We hope to welcome you back. Best wishes, Didier CASTAING, Manager

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019

10/10 Excellent

Alejandra, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff is super friendly and helpful, they made our stay there unforgettable. The hotel location is great, with lots of places to visit close by, the room was small but very cozy, we had everything we needed for a confortable stay there, breakfast was great, nice pastries and delicious croissants!!. We will definitely go back to this hotel on our next trip to Paris, believe me the hotel staff makes it something extraordinary!!
Stayed 3 nights in Jul 2019
Response from Didier CASTAING, Manager on 12 Aug 2019
Dear Alejandra, Thanks for posting amazing feedback about your time at Saint-Marcel, Paris. Our hotel aims to provide a memorable experience and we are delighted that we were able to exceed your expectations. Everyone is so nice because we have the best guests! Honestly, we are just here to help with whatever you need. We look forward to seeing you on your next stay to Paris! Best regards, Didier CASTAING, Manager

10/10 Excellent

Kalle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and clean Hotel
Modern and clean hotel. It was however quite small, but that’s the typical size for rooms in Paris. Nice location with cafes and bakeries nearby. Vert friendly staff as well👍👍
Stayed 6 nights in Apr 2019
Response from Didier CASTAING, Manager on 25 Apr 2019
Dear Kalle, Thanks for your nice review about Saint-Marcel hotel. We are delighted that you had such a fabulous stay with us. We especially appreciate your mention of our team's service, as we work hard to ensure that every guest is satisfied. We will not hesitate to let them know the impact they had on your experience Our team looks forward to welcoming you back in the future. Best wishes, Didier CASTAING, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute little hotel, relatively central, super clean. Nice bathroom. Just missing a coffee maker in the room. That was a huge problem for 5 days!
Stayed 5 nights in Nov 2018
Response from Didier CASTAING, Manager on 22 Jan 2019
Dear Guest, Thank you for taking the time to share your valuable review and the top rating. We are glad that you had a pleasant stay with us. Thank you for appreciating our location, our high standards and the bathroom facility. We are indeed located in the historic Latin Quarter of Paris. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Regarding the coffee maker, we would like to let you know that the family suite includes a coffee machine. Please do not hesitate to specify your requirements upon your next visit. We hope that the rest of the facilities were to your satisfaction. We hope to welcome you back. Best wishes, Didier CASTAING, Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Super comfortable bed. Staff was very friendly.
Stayed 1 night in Sep 2018
Response from Didier CASTAING, Manager on 29 Sept 2018
Thank you for your feedback regarding your stay at Hôtel Saint-Marcel, Paris. It is very rewarding to read that you enjoyed staying at our elegant hotel. Thank you for complimenting our team members; we are happy that you received such a friendly service. We hope to welcome you on another visit in the near future. My best regards, Didier CASTAING, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
typical tiny paris hotel
typical tiny paris hotel. very small room but aside form that nice and clean.
Stayed 2 nights in Jul 2018
Response from Didier CASTAING, Manager on 14 Jul 2018
Dear Guest, Thank you for your review of your recent stay at Saint-Marcel hotel, Thanks for mentioning the stylish decor and cleanliness of the hotel. In Paris, hotel rooms may seem small. Apart from the single or double room, we also offer a twin room for more space (15 m2) or even a suite (30 m2). We look forward to welcoming you again in the future. Yours sincerely, Didier CASTAING, Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
OK for a short stay
Another small (and pricey!) Paris hotel. The service is nice, room very small, desk ridiculously small. I had a tiny balcony, though. Breakfast is a joke (no eggs?!). There is a small gym in the basement; very basic, but if you need one... Many restaurants + grocery shops around. Jardin des plantes is a few hunderd meters out (well, like 800). Public transport in vicinity.
Stayed 2 nights in May 2018
Response from Didier CASTAING, Manager on 5 Jun 2018
Dear Guest, Thank you for taking the time to give your opinion about your stay. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback. We regret that the size of your room did not meet your expectations but are pleased you enjoyed the balcony. We do have varying sizes and categories of rooms and we would have been happy to help you find a room better suited to your requirements. We are concerned by your remark concerning breakfast. We do propose 2 types of breakfast:the Parisian that includes a hot drink, orange juice, traditional bread, croissant, brioche, bread rolls, pancakes, homemade pudding, assorted jams, sweet and savory butter or our buffet breakfast on which hard-boiled eggs are available and boiled eggs upon request. Many thanks for mentioning our gym and our great location. We hope to welcome you again in the future, With our best regards, Didier CASTAING, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Compact, but up to date and complete.
This was fine for a day or two and has everything you’d need, but be prepared for the size of the single rooms; extremely small. The elevator is a tight squeeze for one person and a small suitcase but the stairs are a good option. Even the hallway is very narrow. An easy short bus ride to the CDG airport train for the ride back after a 30€ cab into the city from Orly.
Stayed 2 nights in May 2018
Response from Didier CASTAING, Manager on 26 May 2018
Dear Guest, Thank you for your review of your recent stay at Hotel Saint-Marcel, Paris, We are sorry that your room size was not ideal for you. We do offer a range of room sizes in different categories and our front of house team are more than happy to help you find the ideal room for your requirements. The official lift capacity is 210 kg for 3 people. We are glad that you enjoyed our prime location 1000m from Pantheon and Sorbonne University. All of the team hope to have the pleasure of welcoming you back in the future. With very best wishes,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice neighborhood hotel.
All of the front desk staff were friendly. Willing to help us, and gave us suggestions. Even though we were off the beaten path. It was easy to get on the train. 2 stations within walking distance. Restaurants nearby, a wonderful bakery across the street. Cozy, tiny rooms. But comfy bed. And super clean.
Stayed 6 nights in Apr 2018
Response from Didier CASTAING, Manager on 15 May 2018
We'd like to send you our thanks for the very detailed comment regarding your experience with Saint-Marcel hotel. We're glad you enjoyed the comfort of our hotel. Our priority is to make our guests feel welcomed and taken care of. Thank you for your compliments regarding our services. The team will be delighted to read them! We indicate that we have larger rooms available, up to 30 sqm. The whole team hope that we will have the chance to see you again in the future. My very best wishes,

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Paris getaway
Had an amazing stay at Hotel Saint-Marcel. Very close to the Latin Quarter and all tourist parts of Paris. The room was clean and everything very modern. All staff were very polite and friendly. Would definitely stay here again and recommend this hotel to anyone looking to stay in Paris.
Response from Didier CASTAING, Manager on 12 May 2018
Dear Claudia, It's great to hear you enjoyed the location of the hotel on Boulevard Saint-Marcel on the border of Paris Latin Quarter. We are delighted that you enjoyed the charm of our recently renovated hotel. Thank you for all your compliments. We all really hope we have the pleasure to welcome you back in the hopefully near future. Kind regards, Didier CASTAING, Manager

6/10 Okay

Francesco

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Pleasing for a short, overnight stay Lift was very small, location was good 5 minute walk from station
Stayed 1 night in Feb 2018
Response from Didier CASTAING, Manager on 27 Feb 2018
Dear Guest, Thank you for taking time to share your feedback. We're delighted to read you enjoyed your stay among us. Thanks for praising our convenient location, within easy walking distance from metro lines 5 (Gobelins) and 7 (Saint-Marcel).and bus lines 67 and 91. Our lift has an official capacity of 210 kg for 3 people but 2 people seems more adequate. We would be happy to welcome you again. Kindest regards,

6/10 Okay

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, upgraded rooms but very compact
The hotel is clean, readily accessible (5-10 min walking distance to three different metro stations (two different metro lines). The bed was comfortable, nice down (or down alternative) pillows and bathroom with nice shower and all new hardware. The staff was very nice and helpful and the place is kept very clean. The place was very compact though. My room had a tiny balcony (not really usable), the double bed occupied over 80% of the room (less than 2 feet or about 0.5 meter between bed and three walls). A very tiny desk - actually more like a plank at one corner. No closet but shelves built around the bed (the pictures on hotel web site are very accurate). You get the idea. The hallways were very narrow, the elevator was tiny (myself and a carry on luggage all that would fit in it. For me it was all fine because I only used to place for sleeping. However, if you're looking to relax in your room (or anywhere else in the hotel), you better look elsewhere (and probably pay a lot more).
Stayed 4 nights in Feb 2018
Response from Didier CASTAING, Manager on 21 Feb 2018
Dear Max, Thank you for taking time to share your valuable review. We are sorry to know that your recent stay at our hotel was not completely satisfying. We understand that you are unhappy due to space and size of the room. We apologize for any inconvenience it might have caused. Regarding the room size, in Paris, hotel rooms may seem small. Instead of a single or double room, you can choose a twin room for more space or even a suite. You can always let us know your preference while booking or during arrival. Thank you for complimenting our service, our high-level cleanliness, and the facilities. We take pride in our service, ambiance and specially designed interiors which is a perfect combination of luxury and comfort. We also pay particular attention to hygiene. Hence you will always find our hotel spotless, attractive rooms with all the amenities in affordable packages including the breakfast. We assure you that we are located in one of the best parts of the town, and accessible to easy traveling options. We are very near to Austerlitz train station and New Sorbonne University; also between the metro stations Saint Marcel (line 5, connected to Bastille, République, Gare de l'Est and Gare du Nord railway stations) and Austerlitz (line 10, leading to Saint Germain district + RER C with direct access to Orly airport, Eiffel Tower and Versailles). The bus stop for line 91 leads you directly to Bastille, Gare de Lyon or Montparnasse. Once again, we appreciate your feedback. We hope to welcome you back in the future. All the best. Didier CASTAING, Manager

10/10 Excellent

Konstantinos, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation for a city break out w/e.
We visited over the weekend and stayed in the hotel for one night. Location is very convenient, only a couple of minutes away from the tube which offers direct connection to Gare du Nord, if you are using EuroStar. Facilities where extremely clean and tidy. Personnel was very polite and fluent in English too. Breakfast was also included in the regular price. On the flip side, to be perfectly fair, there is not enough free space in the room, particularly if you have big luggage. But this didn't compromise an excellent hospitality experience for w/e guests like us.
Stayed 1 night in Feb 2018
Response from Didier CASTAING, Manager on 8 Feb 2018
Dear Konstantinos, Thank you for taking time to share such a positive review. We are so pleased to know that you had a wonderful vacation during your stay at Saint-Marcel. As you have already mentioned, we are indeed located in one of the best spots in the city, the border of Paris Latin Quarter and just a few minutes on foot from Boulevard Saint-Michel and Luxembourg garden. Thank you for all your compliments. We take pride in our service, ambiance and specially designed interiors which is a perfect combination of luxury and comfort. We also pay particular attention to hygiene. Hence you will always find our hotel spotless, attractive rooms with all the amenities in affordable packages including the breakfast. Regarding the room size, in Paris, hotel rooms may seem small. Instead of a single or double room, you can choose a twin room for more space or even a suite. You can always let us know your preference while booking or during arrival. Regarding the mini bar, we may perhaps add that additional feature in the future. Thank you for a great suggestion. We hope to welcome you back for another memorable stay. All the best! Didier CASTAING, Manager

10/10 Excellent

Anne, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel for a weekend trip
Our stay was absolutely amazing. The staff were lovely, helpful and informative, great buffet breakfast and beautiful rooms in a great location. Rooms are on the small side but for a weekend trip it was perfect. The beds were really comfortable and the waterfall shower was delightful.
Stayed 2 nights in Feb 2018
Response from Didier CASTAING, Manager on 8 Feb 2018
Dear Anne, Thank you for such an amazing review. We are delighted to know that you had a wonderful holiday during your stay at Hotel Saint-Marcel. Thank you so much for all your compliments. As you have mentioned, we are perfectly located on the border of Paris Latin Quarter, 1000m from Pantheon and Sorbonne University and just a few minutes on foot from the Boulevard Saint-Michel and Luxembourg garden. We are very proud of our team's dedication and their hard work. They always strive to make our every guest comfortable during your stay with us. We are happy that we were able to attend to your needs; also the room and all the facilities were to your satisfaction. Regarding the room size, in Paris, hotel rooms may seem small. Instead of a single or double room, you can choose a twin room for more space or even a suite. You can always let us know your preference while booking or during arrival. We hope to welcome you back for another pleasant holiday. All the best! Didier CASTAING, Manager

10/10 Excellent

Hattie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the perfect location
My boyfriend and I (19 and 20) arrived in Paris late on Thursday evening and left on the Monday evening. Our flight didn’t land until 22:20 on our first day but the hotel accommodated for our late arrival and helped me figure out how to get from the airport to the hotel via email before the trip (we got the train). First impressions were of how friendly the staff were, the cleanliness and practicality of the room and how nice and safe the area was. We had the breakfast buffet every morning which was delicious with fresh croissants, bread, fruit, cheese and so on. Over our four day trip we did all the sights/attractions, such as the pantheon, Louvre, arc de triomphe, the Eiffel Tower etc. We walked to a lot of the places and if we couldn’t walk e.g to the Eiffel Tower, we got the metro which was a few minutes away from the hotel and is only €1.90 per journey. There are lots of restaurants, bakeries and bars located within walking distance which is perfect upon an evening and at a smaller price than that near the main attractions. We met many of the staff members and every single one of them was so friendly and accommodated all of our needs. Overall an amazing trip, in an amazing hotel located in an amazing area. 100% recomend :)
Stayed 4 nights in Jan 2018
Response from Didier CASTAING, Manager on 31 Jan 2018
Dear Hattie, Thank you for such an amazing review and an excellent rating. We appreciate it. We are so pleased to know that you had a wonderful holiday during your stay at Hotel Saint-Marcel. Thank you so much for all your compliments. It is very humbling to know that were able to create such an impression on you. As you have mentioned, we are perfectly located on the border of Paris Latin Quarter, 1000m from Pantheon and Sorbonne University and just a few minutes on foot from the Boulevard Saint-Michel and Luxembourg garden. We are very proud of our team's dedication and their hard work. They always strive to make our every guest comfortable during your stay with us. We are happy to know that they were able to attend to your needs and make your stay and holiday a memorable one. It's nice to know that the room, the breakfast, and all the facilities were to your satisfaction. We aim to provide a comfortable atmosphere, along with the modern amenities in the affordable packages. We are happy that you felt safe during your stay. We are looking forward to welcoming you both back for another memorable stay. All the best! Didier CASTAING, Manager

6/10 Okay

Fiona, Dallas, TX

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel in front of bus n0 91, few blocks to subway
Rooms very small with minimum furniture (IKEA style). Shower, sink and toilet very clean. No instructions on how to turn the shower head on (A bit unusual for a US person). No instructions on how to use the AC in the room so one has to guess and hope for the best. Breakfast buffet is very minimum Elevator very small (you have to send your suite cases by themselves and go up to get them Reception desk is 3-4 feet from the front door Staff VERY nice, helpful and accommodating. The staff is the reason I would recommend this hotel.
Stayed 10 nights in Jan 2018
Response from Didier CASTAING, Manager on 23 Jan 2018
Dear Fiona, Thank you very much for sharing your personal opinion with us. It allows us to improve our service and at the same time help improve our future guests' experience with us. We are glad you appreciated our location near Bd Saint-Marcel and the Paris Latin Quarter, and within walking distance of the Saint-Marcel and Gobelins metro stations. We are very sorry you may have been inconvenienced by not knowing how to work some of the appliances in your room. We are proud of the high level of personal service we offer and our team members would have been very pleased to assist you if requested. Our lift has normal capacity for Paris standards and can hold up to 3 persons/210 kg, as always our reception team are on hand to help with luggage if necessary. Please note that we offer a variety of room sizes from a Standard Double to our larger, more Superior rooms and Suites, measuring up to 30m2. We would be happy to find an alternative room more suited to your needs on your next visit. Thank you for mentioning the cleanliness of your room.We are sorry that the breakfast was not to your satisfaction, we propose two different styles; Parisian with a hot beverage, orange juice, traditional bread, croissant, brioche, bread rolls, pancakes, homemade pudding, assorted jams, sweet and savory butter and then our buffet breakfast with a variety of cold dishes. We all hope we have the pleasure of seeing you on your next visit. Many thanks once again, Didier CASTAING, Manager

10/10 Excellent

Starlina, dominican republic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
I had the pleasure to stay at this hotel during a business trip and I was amazed by their customer service and giving the extra mile to the clients. I highly recommend it .
Stayed 4 nights in Nov 2017
Response from Didier CASTAING, Manager on 28 Nov 2017
Dear Starlina, thank you for this lovely review regarding your stay at Hotel Saint-Marcel, Paris. It is a pleasure to read you enjoyed the comfort of our hotel. Our priority is to make our guests feel welcomed and taken care of. Thank you for the kind remarks regarding our services, the team will be delighted to read them! We hope to welcome you on another visit in the near future. My best regards, Didier CASTAING, Manager

10/10 Excellent

cake, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small Parisian hotel
I just booked this hotel with 7 friends for a girls weekend away. The hotel beat our expectations in every way. The rooms were beautifully done with lovely comfortable beds and pillows, great blackout curtains, great showers. Everything was spotlessly clean and the staff were very friendly and helpful. The hotel is in a good location with lots of bars and restaurants nearby.
Stayed 2 nights in Sep 2017
Response from Didier CASTAING, Manager on 26 Sept 2017
Dear Guest, Thank you so much for this charming review about our hotel. We're glad to read you had a lovely time among us. Thanks for praising our prime location in Paris, near Boulevard Saint-Michel and Luxembourg garden. As you pointed out, a number of restaurants, bars and shops are nearby. It's also a big thrill for us to note your room fully lived up to your expectations. We value your reference to our hotel's cleanliness as well as to the good quality of service and reception. We will convey your compliment to the whole team. Thanks for your excellent rating. We look forward to welcoming you again. Kindest regards, Didier CASTAING, Manager

8/10 Good

Alex, Leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable
Short walk from Les Gobelins metro station and on a busy road with plenty of amenities. Room is very small but like a lot of rooms in Paris. In room facilities were very good such as hairdryer, to and safe. Only negative for me was that our room was on the first floor facing over the front, although there was double glazing it felt like there were no windows at all with all the traffic noise, police sirens etc. Luckily we were that tired from exploring Paris that we were able to sleep through it. Would choose to stay there again as was a good base from which to explore Paris.
Stayed 2 nights in Sep 2017
Response from Didier CASTAING, Manager on 23 Sept 2017
Dear Alex, Thanks for the time taken to share your impressions about our hotel. We're glad to read your satisfaction with our convenient location in Paris, nearby Boulevard Saint-Michel and Luxembourg garden and within walking distance with Saint-Marcel and Gobelins metro stations and bus lines, offering then great transportation access to our hosts as well as providing a contemporary and central base to explore Paris with its key spots. Thanks for hinting at the modern amenities put at your disposal in the room. We take note of your remarks and are sorry for the noise. We invite our clients who are light sleepers to specify it during the booking. We would be happy to book our quietest rooms for them. For more space, we have other room categories available, up to 30 sqm. We look forward to receiving you soon again. Didier CASTAING, Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay, the room was very clean and the staff very friendly. The only disadvantage is the size of the room - not very comfortable.
Stayed 4 nights in Aug 2017
Response from Didier CASTAING, Manager on 25 Aug 2017
Dear Guest, Thank you for sharing your experience at Saint-Marcel hotel in Paris. It’s pleasant to read that your stay with us was likeable. We are sorry that the size of your room did not fit you. It should be noted that in Paris, the rooms may seem small. But instead of our single or double rooms we can also offer you a twin room (15m2) or a suite (30m2). Thanks for pointing out the quality of service, the cleanness and comfort. We all certainly hope that we have the pleasure of seeing you again soon! My very best wishes, Didier CASTAING, Manager

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great, is small but cozy and the staff is fantastic. I highly recommend it
Stayed 2 nights in Jul 2017
Response from GILARI on 29 Jul 2017
Dear Andrea, Thanks for the opinion relative to your stay at Saint-Marcel hotel, in Paris. We are delighted you enjoyed our location close to Bd Saint-Marcel which is the border of Paris Latin Quarter. Your compliment in respect to the team is greatly appreciated. Thanks for your mention on the comfort. We want to point out that our largest room ranges up to 30 sqm. Thanks for the recommendation. , We'd be thrilled to welcome you again. Kindest regards Didier CASTAING, Manager

10/10 Excellent

Saf, Oakville,Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel stay
I loved this hotel. It was very comfortable. The staff were friendly and helpful. Room was just what we needed. Everything was clean and fresh everyday. We met the owner and he was very genuine. Would go back in a heartbeat !!
Stayed 3 nights in Jun 2017
Response from Didier CASTAING, Manager on 11 Jul 2017
Dear Guest, Thank you for your sympathetic review about your visit to Saint-Marcel hotel. We are happy to know that our hotel met your expectations. Thanks for mentioning its comfort and cleanliness. We are pleased to read your satisfaction with the service delivered. All of our collaborators send you their greetings for your compliment. It was an honour to be at your service. We would be thrilled to welcome you again. Kindest regards,

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff here are very helpful and kind. They made the stay worthwhile. The rooms are very dark, with black carpet and walls. Good wifi in room and a small gym downstairs.
Stayed 3 nights in Jun 2017
Response from GILARI on 9 Jul 2017
Dear Lisa, Thanks for your comment on Saint-Marcel hotel in Paris. We feel grateful for your nice words to the staff. We are glad you appreciated the service provided. Thanks for alluding to the quality of our installations, especially the internet and the fitness room. We take note of your observations. We want to point out that the rooms of the 1st and 2nd floor have a clearer paint colour. We hope to have the pleasure to welcome you once again. Yours sincerely, Didier CASTAING, Manager

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at Hotel Saint-Marcel were extremely helpful and friendly. They offered several restaurant suggestions (all of which were really good) and offered help navigating the metro as well. The hotel is quite small, with a teeny tiny elevator and very narrow halls and the rooms are equally so. However, the use of space was excellent and we felt comfortable the whole time. We will stay here again!

8/10 Good

Adri, Preston, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good location, with few metro stops closed by. The room is relatively small but well laid out so that there is enough space to accommodate two people. The bathroom was very clean and the shower has a decent size. I will definitely stay there on my next trip in Paris.
Response from Didier Castaing, director. on 30 Mar 2017
Dear Guests, Thanks for sharing the experience of your stay with us. We're glad to read your satisfaction with our convenient location in Paris, nearby Boulevard Saint-Michel and Luxembourg garden and within walking distance with Saint-Marcel and Gobelins metro stations and bus lines. In Paris, hotel rooms may seem small. For your next stay, please feel free to book a twin room or a suite for more space. We look forward to welcoming you once again. Didier Castaing, director.

8/10 Good

Judy, Seattle

Liked: Cleanliness, staff & service, room comfort
A great place to stay.
Our experience was positive staying here. The hotel is located out of the tourist area so it gave us a chance to see Paris without the tourism yet it was easy to catch the metro into the main attractions. It's located very close walking distance to Rue Cler, my favorite market street, and the Latin
Response from Didier Castaing, director on 24 Mar 2017
Dear Judy, Thanks for this favourable comment related to your stay at Saint-Marcel hotel in Paris. We are pleased to know that you enjoyed your experience in this place of wonder. Thanks for pointing out our location near the shopping areas and at few minutes by feet from Boulevard Saint-Michel which is the border of Paris Latin Quarter. In fact, we are well served by transportation with Gobelins and Saint-Marcel metro stations. We would be thrilled to host you anew.

10/10 Excellent

shahaf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jaimee, Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
I was blown away by the owner. He parked my car for me in the tight squeeze in the parking lot, he worked with me to make a cafe latte because that's not on the menu in France lol and, when we were leaving at 4am, way before their breakfast service, he had a table set up with fresh croissants, coffee and orange juice. That's customer service folks. You rarely see an owner doing the work he hired folks to do. The hotel - very cute, tiny rooms. Was a nice stay. The shower is ah-mazing with the water coming from the ceiling (forgot the name of this). Breakfast was good!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Another overpriced hotel in central Paris
This was just another overpriced place in central Paris (we are not even talking the heart of it). The room was very small, to the point that I was not able to open the suitcase. My room was facing a busy avenue, but noise was not a problem. Bathroom was nice and clean (so was the room, btw). No coffee, no tea. WiFi was hilariously slow. No facilities at the hotel. There was a bar with, apparently, a good selection of wine. Many restaurants nearby, no major tourist sites on the other hand. Public transport a few blocks away (no big deal). Breakfast was French stile: a bit of cold cuts and croissants. Extremely price for the value (€15). In addition, it starts extremely late (7:30!). Staff very friendly and helpful.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petite economical Hotel
This is a very small hotel which is located in a nice part of Paris. The rooms are clean but very small. I liked the fact that you could open up your window to get fresh air. The staff is extremely helpful, polite, and efficient. I would stay here again if I returned to Paris.

8/10 Good

Agnes, Santa Rosa, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny gem
The room was tiny but every inch was functional, with built-in shelves, space for luggage under the bed, little desk. Recently remodeled with top notch bathroom. Super comfortable bed. Convenient location between 2 metro station, nice bakery across the road for your breakfast needs.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! I'd certainly like to stay again.