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Reviews of Hôtel Orly Superior

2 out of 5
Hôtel Orly Superior
7 rue Paul Demange, Athis-Mons

Reviews

8.0

Very good

Rating 10 - Excellent. 329 out of 1000 reviews" "
Rating 8 - Good. 398 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 61 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jared

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Elisa Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Poor breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Mark Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff
Stayed 3 nights in Mar 2024
Response from Céline Adjointe de Direction on 10 Apr 2024
Bonjour, je vous remercie de votre retour. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement,

4/10 Poor

Benjamin

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Céline Adjointe de Direction on 10 Apr 2024
Bonjour, je suis désolée si nous n'avons pas pu répondre à vos attentes malgré l'investissement de notre équipe. Cordialement,

10/10 Excellent

Liah

Stayed 1 night in Mar 2024
Response from Céline Adjointe de Direction on 10 Apr 2024
Bonjour, je vous remercie de votre retour. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement,

4/10 Poor

Reka

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Céline Adjointe de Direction on 20 Mar 2024
Bonjour, je vous remercie de votre retour. Je suis désolée si nous n'avons pu répondu à vos attentes. Cordialement,

10/10 Excellent

Souleymane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Budget Orly Hotel
Cheap and convenient for Orly, you getvwhat you pay for!
Stayed 1 night in Dec 2023

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The location is good.
Stayed 1 night in Nov 2023

6/10 Okay

Anurag

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Celine Adjointe de Direction on 21 Nov 2023
Bonjour, je vous remercie de votre retour. Je suis ravie que vous ayez passé un bon séjour parmi nous. Cordialement,

4/10 Poor

Kellie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Super dirty carpeting covered with lint, hair, unidentifiable junk. Bathroom was clean. Pulled up bedding to look for bed bugs (none) and found human hair on the mattered. Room stunk of cigarettes. Horrible. Very nice front desk woman and super attentive emails for the shuttle service.
Stayed 1 night in Oct 2023

2/10 Terrible

Matthew

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Low quality Lift not working Room was small Avoid
Stayed 1 night in Oct 2023
Response from Céline Assistant Manager on 21 Nov 2023
Good evening, I'm sorry if you had problem in your room. The cleanliness is very improtant for us. I'm sorry if you didn't like our hotel

8/10 Good

Maria Fernanda

Stayed 1 night in Oct 2023
Response from Celine Adjointe de Direction on 21 Nov 2023
Bonjour, je vous remercie pour cette très belle note. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement,

4/10 Poor

Alfred

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed at ORLY
Very disappointed with this hotel. To begin with, the airport shuttle was only offered between 5 - 9:30am. Since our flight was mid-afternoon we had to take a taxi for 10 euros. The carpet in our room was dirty and stained and there were no shades on the reading lights on either side of the bed which made for a very harsh light. I am not a picky individual but this hotel was below even my standards!
Stayed 1 night in Oct 2023

6/10 Okay

Ming Chu

Disliked: Amenities, property conditions & facilities
Just one station away from Orly Airport. The hotel is old and do remember to have your own kettle.
Stayed 1 night in Sep 2023
Response from Céline Assistant Manager on 21 Nov 2023
Hello, thank you for your comment. I'm glad you had a nice stay with us. Kind regards

6/10 Okay

Donald

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good for one night stay close to Orly. Hotel needs upgrade
Stayed 1 night in Sep 2023
Response from Céline Assistant Manager on 21 Nov 2023
Good evening, I thank you for your review. I happy did you have a nice stay. Best regards.

6/10 Okay

Dermot

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from Celine Adjointe de Direction on 21 Nov 2023
Bonjour, je vous remercie pour cette très belle note. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement,

10/10 Excellent

Liudmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good, especially transfer to Airport and stuff.
Stayed 1 night in Sep 2023
Response from Celine Adjointe de Direction on 21 Nov 2023
Bonjour, je vous remercie pour cette très belle note. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement,

8/10 Good

Stuart

Stayed 1 night in Sep 2023
Response from Celine Adjointe de Direction on 21 Nov 2023
Bonjour, je vous remercie pour cette très belle note. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement,

6/10 Okay

Pablo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the general state of the building
Stayed 1 night in Sep 2023
Response from Céline Assistant Manager on 18 Sept 2023
Good afternoon, I thank you for your nice review. I'm happy did you enjoy your stay with us. Best regards.

8/10 Good

Helene

Stayed 1 night in Sep 2023
Response from Céline Adjointe de Direction on 18 Sept 2023
Bonjour, je vous remercie pour cette bonne note. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement, Céline Ajointe de Direction

10/10 Excellent

Esther, Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to nice restaurant
Stayed 1 night in Sep 2023
Response from Céline Assistant Manager on 18 Sept 2023
Good afternoon, I thank you for your nice review. I'm happy did you enjoy your stay with us. Best regards.

8/10 Good

Zeynep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price
Stayed 1 night in Sep 2023
Response from Céline Assistant Manager on 18 Sept 2023
Good afternoon, I thank you for your nice review. I'm happy did you enjoy your stay with us. Best regards.

6/10 Okay

stephane

Just good enough for a short sleep night to catch next day flight. I never got my wake up call. I communicated it at the front desk. I was told by a lady "Oh that's OK, we had few issues this morning. Never mind"
Stayed 1 night in Sep 2023
Response from Céline Assistant Manager on 18 Sept 2023
Good afternoon, I thank you for your review. I'm happy did you enjoy your stay with us. Best regards.

10/10 Excellent

Ziad, Beirut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, quiet, friendly staff Good value for money
Stayed 1 night in Sep 2023
Response from Céline Assistant Manager on 18 Sept 2023
Good afternoon, I thank you for your nice review. I'm happy did you enjoy your stay with us. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
We arrived in the evening and was met by excellent and friendly staff on reception. Check-in was quick and simple, room was very clean, slightly on the small size for a family room but overall great value for a short one night stay.
Stayed 1 night in Aug 2023
Response from Céline Assistant Manager on 18 Sept 2023
Good afternoon, I thank you for your nice review. I'm happy did you enjoy your stay with us. Best regards.

10/10 Excellent

William, San Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property met our expectations
Stayed 1 night in Aug 2023
Response from Céline Assistant Manager on 18 Sept 2023
Good afternoon, I thank you for your nice review. I'm happy did you enjoy your stay with us. Best regards.

8/10 Good

Jennah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All you need for an airport transit hotel, the receptionist was available all night, super easy check in/check out process. Reception pre booked our early morning airport transport so we didn’t have to worry. The room Itself was large. Shower has shower curtain, not my favourite but was clean. Soap/towels provided no other toiletries. Basic but all you need. The room was hot, not sure if we were unable to locate a temperature control but we didn’t attempt to ask for help due to the short duration of our stay. Over all would stay again for a short airport transfer location.
Stayed 1 night in Aug 2023
Response from Céline Assistant Manager on 18 Sept 2023
Good afternoon, I thank you for your nice review. I'm happy did you enjoy your stay with us. Best regards.

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service is reliable and thoughtful.
Stayed 1 night in Jul 2023
Response from Céline Assistant Manager on 10 Aug 2023
Good afternoon, I thank you for your very nice review. I'm happy did you have a nice stay. Best regards

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The morning breakfast was good, staff was very accommodating and friendly.
Stayed 1 night in Jun 2023
Response from Yoga Réceptionniste on 17 Jul 2023
Bonjour, je vous remercie de votre très bonne note. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement,

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Brilliant Esp the guy on reception when I arrived I arrived very late and not in the best of moods having badly been let down by Easy Jet twice and it a very humid night and been travelling or sleeping on airport benches for the previous 30+ hours, but he made me fill welcome Goy the room I asked for.
Stayed 1 night in Jun 2023
Response from Céline Adjointe de Direction. on 22 Jun 2023
-Hello, I thank you for sharing your experience in our establishment. I hope to see you again soon.Kind regards. Céline C Assistant Manager

6/10 Okay

Alexandre

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jun 2023
Response from Céline Adjointe de Direction on 10 Aug 2023
Bonjour, je vous remercie pour votre note. Je suis ravie que vous ayez passé un bon séjour chez nous. Cordialement,

8/10 Good

Nima

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for just one night in our trip, so we could fly back to SFO from Orly instead of Calvi. It's super close to the airport and offers shuttle drop offs and pick ups so quite convenient. The room itself didn't have a a proper AC unit, so it got pretty hot during the night and since there are only blankets and no sheets, it was difficult to sleep properly. The water in the shower is also quite poor.
Stayed 1 night in Jun 2023
Response from Céline Adjointe de Direction on 10 Aug 2023
Good afternoon, I thank you for your very nice review. I'm happy did you enjoy your stay. Best regards

6/10 Okay

KAZUHIRO

Liked: Cleanliness, staff & service
A Concord is preserved at museum within walking distance.
Stayed 1 night in Jun 2023
Response from Céline Adjointe de Direction on 21 Jun 2023
Good afternoon, I thank you for your review. I'm happy did you have a nice stay with us. Best regards.

8/10 Good

NGA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is small but clean and alright for the price. Be aware that the reception is close after 21h and you get the automatic check-in with the box outside. We have a stop there just for 1 night. 10 min of walk to the center.
Stayed 1 night in Jun 2023
Response from Céline Adjointe de Direction on 21 Jun 2023
Good afternoon, I thank you for your review. I'm happy did you have a nice stay with us. Best regards.

10/10 Excellent

Vinh

Stayed 1 night in Jun 2023
Response from Céline Adjointe de Direction on 21 Jun 2023
Bonjour, je vous remercie pour cette très belle note. Je suis ravie que votre séjour se soit bien déroulé. Cordialement,

8/10 Good

TIANXUE

Travelled with family
Liked: Cleanliness
The room has no coffee machine, kettle for hot water, water, refrigerator, so very basic. It is only worthy it to sleep there one night for your flight in or out of Paris Orly airport.
Stayed 1 night in Jun 2023
Response from Céline Adjointe de Direction on 21 Jun 2023
Good afternoon, I thank you for your review. I'm happy did you have a nice stay with us. Best regards.

4/10 Poor

Shariq

Liked: Staff & service
Disliked: Cleanliness
It was mentioned on Expedia that there is an AC in the room, after check inn found out that no rooms have Air Conditions. False advertising.
Stayed 1 night in Jun 2023
Response from Céline Adjointe de Direction on 21 Jun 2023
Good afternoon , I apologize but you receive a message for inform you that we don't have air conditionned. I'm sorry about that. Bets regards.

8/10 Good

Oscar

Liked: Staff & service
The hotel is nice and the room very spacious but I will recommended to replace the carpet on floors.
Stayed 1 night in May 2023
Response from Céline Adjointe de Direction on 21 Jun 2023
Good afternoon, I thank you for your review. We hope change carpet as soon as possible. Best regards.

4/10 Poor

Kirsten

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property itself is clean but no kettle or any kind of facilities available in the room. The beds are like concrete blocks and it generally wasn’t very comfortable. The airport is 10 euros in a taxi, definitely not walking distance. There is no amenities close by and the area surrounding the hotel is not very nice.
Stayed 1 night in Apr 2023

10/10 Excellent

David j

Stayed 1 night in Apr 2023

6/10 Okay

Antoine

Disliked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Céline Adjointe de Direction on 27 Mar 2023
Bonjour, je vous remercie pour votre retour. Je suis désolée si nous n'avons pu répondre à toutes vos attentes malgré le professionnalisme de notre équipe.Cordialement,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Céline Adjointe de Direction. on 24 Oct 2022
Bonjour, je vous remercie pour votre commentaire et suis ravie que votre séjour se soit bien déroulé.Bien cordialement.

2/10 Terrible

Max

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
This place does not even deserve a start
Stayed 1 night in Oct 2022
Response from Céline Assistant Manager. on 6 Oct 2022
-Hello, I thank you for your feed back, you help us to improve the quality of service of our hotel.Kind regards.

8/10 Good

Elizabeth

Stayed 1 night in Oct 2022

8/10 Good

Tram

Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Céline Adjointe de Direction. on 8 Sept 2022
Bonjour, je vous remercie de cette excellente note. Je suis ravie que vous ayez passé un bon séjour parmi nous. Cordialement

10/10 Excellent

Gregory

Stayed 1 night in Jul 2022
Response from Céline Adjointe de Direction on 12 Jul 2022
Bonjour, je vous remercie de cette excellente note. Au plaisir de vous revoir. Cordialement,

8/10 Good

Sheena Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonjour! This hotel is affordable and nice. The staff were very helpful and they also have free shuttle to/from the airport which is good. (the only negative thing about is when we waited at the airport for almost an hour for the shuttle to pick us up and we arrive at the stop at 21:30 and they pick us up for about 22:20 and its quite cold outside) but overall its good and they have an excellent staff performance.
Stayed 1 night in Jun 2022
Response from Céline Adjointe de Direction on 12 Jul 2022
Good morning, I thank you for your feedback. I'm happy did you enjoy yuor stay. Best regards

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and good customer service. We arrive very late at night and the gentleman at the reception could see that we were exhausted. He was reassuring and told us what we needed to do to get to the airport the following morning (ie book the free shuttle to Orly airport). Which allowed us to sleep a bit longer before a long flight. The continental breakfast bar was well stocked kept it
Stayed 1 night in Jun 2022
Response from Céline Adjointe de Direction on 12 Jul 2022
Good morning, I thank you for your review. I'm happy did you have a nice stay. Best regards