All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 220 out of 340 reviews" "
10 - Excellent
220
Rating 8 - Good. 92 out of 340 reviews" "
8 - Good
92
Rating 6 - Okay. 18 out of 340 reviews" "
6 - Okay
18
Rating 4 - Poor. 5 out of 340 reviews" "
4 - Poor
5
Rating 2 - Terrible. 5 out of 340 reviews" "
2 - Terrible
5
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
Wilson Chung-Yin
Travelled with family, Travelled with partner
14 Apr 2024
Disliked: Cleanliness, amenities
Great location, however, the room is dirty, even with daily housekeeping service, the used cups have not been changed for 3 days, the boxed tissue haven’t been replenished, and there s stink on the carpet. It seems that the balcony area haven’t been cleaned for long time, we don’t even dare to step out there
Wilson Chung-Yin
Stayed 7 nights in Apr 2024
Response from Bassat on 19 Apr 2024
Dear Mister Chung-Yin Chan,We would like to thank you for taking the time to leave us a comment and share your experience.It is our duty to leave a good memory and a good appreciation to our kind customers, through good service, a warm welcome, and a peaceful room.It is with difficulty, of course, that we learn of the rating you gave us. We sincerely regret that your experience was not entirely satisfactory to you. We have taken note of your feedback which we will forward to the department concerned,However, I hope to have the pleasure of welcoming you back to our Parisian home in order to make you forget this bitter note. On this occasion, do not hesitate to contact us directly so that we can provide a more immediate response. Indeed, the satisfaction of our customers is essential to us and we regret that we can only respond to this today.Best Regards,Bassat
The hotel surpassed our expectations thanks to its exceptional staff, particularly Lindsay and Isman, who went above and beyond to ensure a memorable stay. We were impressed by the impeccable cleanliness standards and thoroughly enjoyed the delicious breakfast spread and delightful snacks, which added an extra layer of satisfaction to our experience. Additionally, the convenient location was a definite plus.
Lilian
Stayed 4 nights in Mar 2024
Response from Bassat on 1 Apr 2024
Dear Madam Lilian,We would like to sincerely thank you for taking the time to write such a nice review about your experience at the Hotel le A. The whole team and I were delighted to see you again and to spend this week in your very pleasant company.We are delighted that you had a good stay with us and that you appreciated the cleanliness, the comfort of your room and the location of our establishment. Thank you for mentioning the quality of the breakfast. It is generally very appreciated by our guests given its diversity.Looking forward to welcoming you again.Best RegardsBassat
Dear Sir, Pui Yu,Hotel le A would like to thank you for your visit. It was a pleasure to welcome you and to cherish you throughout your stay.It is our duty to leave a good memory and appreciation to our kind customers, by a good service, a warm welcome, and a peaceful room.Best RegardsBassat
Response from Pierre Daniel / Front Desk on 10 Feb 2024
Thank you so much M. RIGIER, for taking your time to give us your feedback after your stay at Hotel Le A. We are so glad to hear that you had a pleasant stay among us and that you liked the hotel and appreciated the service offered by our staff.It will be a great pleasure to welcome you again on another trip to Paris. Keep safe and take good care until then.warm greetings
Everything was great. Staff were all friendly and helpful. My family and I had a wonderful stay.
Wyngail
Stayed 2 nights in Feb 2024
Response from The reception team on 14 Feb 2024
Dear Madam,Thank you for your comments following your stay at the Hotel le A.It is with great pleasure that we receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you an impeccable service.We look forward to welcoming you again. Please accept, Madam, the assurances of our highest esteem.Yours faithfully
Response from Pierre Daniel // Front Desk on 10 Feb 2024
Dear Robert,thank you so much for this great note. we work everyday to improve the services we offer to our guest and we are glad to know that you really appreciated this. Thank you so much for choosing Hotel le A for your stay and we hope we welcome you again very soonwarm greetings from all the staff.
The property was very central with 5 mins walk to Champs Elysee, 2 mins to Metro. Staff were very courteous, and my room was super clean! We had an amazing stay!
Alice
Stayed 6 nights in Dec 2023
Response from Bassat on 7 Feb 2024
Dear Mrs, Alice,We would like to thank you sincerely for taking the time to write such a wonderful review of your experience at Hôtel le A. We are delighted that you enjoyed your stay with us and that you appreciated the cleanliness and comfort of your room and the location of our establishment, as well as the professionalism and great attention of our team, all of which contributed to the success of your stay.We look forward to seeing you again soon in your new Parisian home.Best regardsBassat
Excellent location. Great staff. Complimentary afternoon tea. Cannot fault this hotel in any way. Would definitely stay here again.
Jamie
Stayed 2 nights in Jan 2024
Response from Bassat on 7 Feb 2024
Dear Sir, Jamie,We would like to sincerely thank you for taking the time to write such a nice review about your experience at Hotel le A. We are delighted to have met your expectations. It's a pleasure to read your compliments on all our services and the professionalism and great attention of our team contributed to the success of your stay.We are delighted to read that you particularly enjoyed our free tea time. We look forward to seeing you again soon in your new Parisian home.Best Regards,Bassat
Dear Madam Silvia,We thank you very much for your feedback. Service and excellence are part of our every day and we are delighted to hear that you had an excellent stay with us.We are a family hotel and we embrace each comment from our guests. As part of our quality service, the A team thank you and will be very happy to welcome you again.Best regards,Jonathan - Front desk
Staff very friendly and helpful. Very clean and safe, close to champs elysees
Melisa
Stayed 3 nights in Nov 2023
Response from JT on 29 Dec 2023
Dear Madam Melisa,We thank you very much for your feedback. Service and excellence are part of our every day and we are delighted to hear that you had an excellent stay with us.We are a family hotel and we embrace each comment from our guests. As part of our quality service, the A team thank you and will be very happy to welcome you again.Best regards,Jonathan - Front desk
Very nice. Very clean. Smells great. Nice touches with afternoon tea. Great location. Lovely stay. Small but very nice room and good bed size and comfortable. Loved it. Recommend it! Would stay again when visiting! Thanks to the staff!
Shahd
Stayed 2 nights in Nov 2023
Response from JT on 17 Nov 2023
Dear Mrs and SirShahd, Thank you very much for your positive review. We are absolutely delighted that you appreciated the comfort and cleanliness of your room as well as our location and the friendly service of our team. Your opinion motivates us to continue offering exceptional service to satisfy our customers. We look forward to welcoming you again to offer you an unforgettable moment. Best Regards, Jonathan - front Desk.
El mejor hotel de nuestro eurotrip, la ubicación es excelente! La atención y el personal es excelente! Te hacen sentir en casa, los cuartos son grandes y comodos, limpios.
Edgar Eduardo
Response from Jonathan on 4 Nov 2023
Estimada señor Eduardo: Gracias por sus comentarios tras su estancia en el Hotel A. Estamos muy contentos de recibir sus elogios. Estamos muy contentos de que haya apreciado la bienvenida recibida. Definitivamente compartiremos sus comentarios con todo nuestro equipo. Su satisfacción es la mayor recompensa para nuestro personal que trabaja día a día para ofrecerle un servicio perfecto. Estaremos encantados de darle la bienvenida nuevamente. Saludos cordiales, Jonathan - Recepción
Everything was excellent: check in, the room, staff, and amenities. The front desk gentlemen were amazing, very friendly. The rooms were very clean and spacious (especially for Paris), we had a 2 room apartment. The location was great, we felt safe. The hotel is close to a metro station. I would stay here again and would recommend to friends/family.
Verified traveller
Stayed 1 night in Oct 2023
Response from Bassat on 25 Oct 2023
Dear Customer.The entire team would like to thank you for your comment. We are happy to see that you are satisfied with our establishment. We look forward to seeing you again. Best Regards Bassat
Great stay. Excellent staff. Very clean. The location is convenient.
Armen
Stayed 5 nights in Oct 2023
Response from Bassat on 13 Oct 2023
Dear Customer.Many thanks for your positive review. We are absolutely delighted that you appreciated the comfort and cleanliness of your room, as well as the warm service from our team.Your review motivates us to continue providing exceptional service to our customers.We look forward to welcoming you again to offer you another unforgettable experience.Best regards.Bassat
Great location and great staff, with recommendations that were wonderful
Verified traveller
Stayed 5 nights in Sep 2023
Response from bassat on 13 Oct 2023
Dear Customer.Many thanks for your positive review. We are absolutely delighted that you appreciated the comfort and cleanliness of your room, as well as the warm service from our team.Your review motivates us to continue providing exceptional service to our customers.We look forward to welcoming you again to offer you another unforgettable experience.Best regards.Bassat
Absolutely LOVED this hotel. It was so clean and beautifully designed. The service was impeccable and it felt very safe with 24 hour front desk staff & they kept your key each time you left. Complimentary tea time daily was a lovely touch as well. Their homemade crepes were delicious. I honestly feel it was the best hotel I have ever experienced! Hidden gem for sure and we loved exploring the area. Would definitely stay here again. Cannot recommend it enough! Tres Bien!
Stacey
Stayed 4 nights in Sep 2023
Response from bassat on 13 Oct 2023
Dear mrs, Stacey, Thank you very much for your complimentary comment. We are absolutely delighted that you enjoyed the comfort and cleanliness, as well as the friendly service of our team. We are delighted to hear that you enjoyed our free tea time.We are delighted to hear that you had a great time with us. We look forward to welcoming you back and providing you with the same exceptional service you experienced on your last visit. We look forward to welcoming you back.Best RegardsBassat.
Every single member of the staff was excellent with service and hospitality throughout our stay. We loved everything about the property and the staff and would return without hesitation!
Richard J
Stayed 2 nights in Sep 2023
Response from Bassat on 13 Oct 2023
Dear Sir, Richard,The entire team at Hotel le A would like to express its sincere gratitude for your glowing review. Your positive review is a reward for the efforts we make every day to offer our guests an unforgettable experience.We are delighted that you have enjoyed your stay with us and that our service has lived up to your expectations. Your warm words encourage us to continue to strive for excellence and to maintain the level of quality that is so important to us.It is always gratifying to know that our customers are satisfied with their experience with us. Your loyalty and satisfaction are our greatest motivation. We are proud to have welcomed you as one of our customers and look forward to welcoming you back soon!Please let us know if you have any suggestions or specific needs during your next visit, as we are always keen to improve our service to serve you better.Thank you again for taking the time to share your positive experience.Best RegardsBassat
We stayed one night with two kids in a two-room junior suite at 4th floor with views to classic Paris rooftops and streets. Nice room design. Comfortable beds, great bath and shower accessories. Coffee and tea selections and full minibar in the rooms. Great variety of food for breakfast in the ground floor. Close to many shopping and dining options. Totally recommend!
Dennis
Stayed 1 night in Sep 2023
Response from JT on 5 Sept 2023
Dear Sir Dennis,We thank you for your message and review.We appreciated your stay with us and your kindness.Please receive our kindest regards as we are looking forward for receiving you again. Jonathan - Front Desk
Cher Sunil, Nous vous remercions pour vos commentaires suite à votre séjour à l'hôtel le A. C'est avec grand plaisir que nous recevons vos compliments. Nous sommes ravis que vous ayez apprécié l'accueil qui vous a été réservé. Nous ne manquerons pas de partager vos commentaires avec toute notre équipe. Votre satisfaction est la meilleure récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous serions ravis de vous accueillir à nouveau. Meilleures considérations, Jonathan - Réception
Excellent hotel. Great location in Paris. Felt safe walking around the area. Family rooms were a good size. Rooms were clean. Cozy breakfast area with very tasty breakfast with many options. Hotel staff were all wonderful and helpful and took great care of our family. Lots of restaurants and shops short walking distance. Would recommend to anyone going to Paris.
Brian
Stayed 8 nights in Jul 2023
Response from Bassat on 17 Aug 2023
Dear M, Tataryn,We would like to thank you for taking the time to leave us a review and share your experience. We are delighted that you had a good stay with us and that you appreciated the cleanliness, the comfort of your room and the location of our establishment. Thank you for mentioning the quality of service and breakfast. It is generally very appreciated by our guests in view of its diversity and its good value for money.Looking forward to welcoming you again.Best Regards,Bassat
Dear Mrs Carissa, We thank you for your comments following your stay at the hotel le A. It is with great pleasure that we receive your compliments. We are delighted that you enjoyed the welcome you received. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. We would be delighted to welcome you again. Best Regards, Jonathan - Front Desk
We loved everything about this hotel from its size, location, incredible staff and amenities. I highly recommend this hotel.
Elaine
Stayed 3 nights in Jul 2023
Response from Jonathan on 8 Aug 2023
Dear Mrs Elaine, We thank you for your comments following your stay at the hotel le A. It is with great pleasure that we receive your compliments. We are delighted that you enjoyed the welcome you received. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. We would be delighted to welcome you again. Best Regards, Jonathan - Front Desk
The hotel provided great customer service and was very accommodating for us. The hotel was walking distance to all popular landmarks and great restaurants in Paris.
Sherri
Stayed 4 nights in Jun 2023
Response from Bassat on 15 Jul 2023
Dear Mrs, Sherri,We would like to thank you for taking the time to leave us a review and share your experience. We are delighted that you had a good stay with us and that you appreciated the location of our establishment. We are delighted that our establishment and the quality of service have lived up to your expectations.We look forward to welcoming you for another quality experience.Best Regards,Bassat
10/10 Excellent
Munpreet
3 Jul 2023
Munpreet
Stayed 2 nights in Jun 2023
Response from Jonathan / Front Desk on 4 Jul 2023
Dear Mrs,SirWe would like to thank you for taking the time to leave us a review and share your experience. We are delighted that you had a good stay with us and that you appreciated the cleanliness, the comfort of your room and the location of our establishment. Thank you for mentioning the quality of service and breakfast. It is generally very appreciated by our guests in view of its diversity and its good value for money.Looking forward to welcoming you againBest Regards,JonathanFront Desk
An affordable and unique little boutique hotel just two blocks from the heart the Champs Élysées. All of the sights, museum and shopping working walking distance. Countless eateries and cafes just out of the doorway. Breakfast and tea time were exquisite. But, the very best part of the stay was the hotel staff. Happy, friendly people that take pride in their work and make every effort to make our stay enjoyable.
luciano
Stayed 8 nights in Jun 2023
Response from JT on 30 Jun 2023
Dear Sir, LucianoWe would like to thank you for taking the time to leave us a review and share your experience. We are delighted that you had a good stay with us and that you appreciated the cleanliness, the comfort of your room and the location of our establishment. Thank you for mentioning the quality of service and breakfast. It is generally very appreciated by our guests in view of its diversity and its good value for money.Looking forward to welcoming you againBest Regards,JonathanFront Desk
10/10 Excellent
Muneeb Ali
Travelled with family, Travelled with family and small children
Well maintained and clean hotel.
Great customer service.
Muneeb Ali
Stayed 2 nights in May 2023
Response from Bassat on 1 Jun 2023
Dear Mr, Muneeb Ali,Thank you for taking the time for this review.We are delighted that you had a pleasant stay with us and will be delighted to welcome you again.Best Regards,
8/10 Good
DAVID
Travelled with partner
16 May 2023
Liked: Property conditions & facilities
Room was too small.
DAVID
Stayed 3 nights in May 2023
Response from JT on 20 May 2023
Dear,We would like to thank you for taking the time to leave us a review and share your experience. We are delighted that you had a good stay with us and that you appreciated the cleanliness, the comfort of your room and the location of our establishment. Thank you for mentioning the quality of service and breakfast. It is generally very appreciated by our guests in view of its diversity and its good value for money.Looking forward to welcoming you againBest Regards,JonathanFront Desk
Dear Mrs Elizabeth,We would like to thank you for taking the time to leave us a review and share your experience. We are delighted that you had a good stay with us and that you appreciated the cleanliness, the comfort of your room and the location of our establishment. Thank you for mentioning the quality of service and breakfast. It is generally very appreciated by our guests in view of its diversity and its good value for money.Looking forward to welcoming you againBest Regards,JonathanFront Desk
We were greeted with a very warm welcome upon arrival, and we were able to go to our room straight away, earlier than normal check in.
Room was very nice and clean, and met the expectations of the photos. There were a few little scuffs on the carpet from the door and the plug sockets were in odd places (behind the curtain?) no plug socket on one side of the bed and plug socket on the back wall by sofa did not work.
Had a small issue with a missing item but this was finally resolved by the gentlemen on the reception desk during the day.
Continental breakfast, but could also request hot food. Overall a lovely visit, would stay again.
Katie
Stayed 4 nights in Mar 2023
Response from JT on 10 Apr 2023
Dear Mrs Katie,It was a pleasure to receive you in Hotel Le A, Paris.We thank you for the good review and we are looking forward to receive you again. Please receive our kindest regards, Looking forward to welcoming you again.Jonathan Front Desk
Reception staff in particular were really polite and friendly. We felt welcome the moment we stepped foot inside.
Hotel is in a perfect location and the services are really helpful!
Definitely would stay again
Shyneka
Response from Jovita - Front Desk Agent on 5 Feb 2023
Dear Shyneka, We would like to thank you for taking the time to leave us a review and share your experience with us. We are extremely pleased to hear that we managed to make your stay as pleasant as possible and that you enjoyed the service at the hotel. On behalf of our entire team, we thank you for your support, and we look forward to welcoming you back at the hotel in the near future.Kind regards,Jovita - Front Desk Agent
Me and my partner stayed at this hotel for a few days and we had a lovely experience. The staff were very accommodating and the rooms were clean. Would highly recommend.
Kymmone
Response from Mrs Lincé - Front office manager on 7 Dec 2022
Dear Mrs Kymmone,What a joy to read such a positive feedback about our hotel and our teams who are committed every day to make our guests stay as pleasant as possible.We would like to thank you once again for the trust you have placed in us and hope to have the pleasure of welcoming you back to the Hotel le A.Sincerely
Response from Mrs Lincé - Front office manager on 7 Dec 2022
Dear Mr Fernando, Thank you very much for your feedback. Service and excellence are part of our daily routine and we are delighted to hear that you had an excellent stay with us.Hope to welcome you again at hotel le A,Kind regards
Perfect stay.Very clean. Very friendly staff especially on our check out morning, the two young ladies, one of them is Lisa (who wore a name badge) if I am not wrong from memory, super helpful, they helped us to move our luggage to our taxis. They came very quickly if you need anything from them. Close to Champs Élysées. There’s one USB charger. Lots of wall chargers. Close to metro Station Franklin Roosevelt on champs Élysées. We really enjoyed our stay
Justina
Stayed 4 nights in Oct 2022
Response from Mrs Lincé - Front office manager on 12 Dec 2022
Dear Mrs Justina,Thank you very much for your feedback!Service and excellence are part of our daily routine and we are delighted to hear that you had an excellent stay with us.We will be sure to transmit your comments to our team members.We thank you once again for staying with us and look forward to welcoming you again very soon.Sincerely,
I am amazed with this hotel. My stay in Paris was definitely better due to my stay in this hotel. The staff is super pleasant, helpful and hospitable. The rooms are very clean and they were cleaned every day. I would recommend paying for breakfast since there was a variety of food and it was well worth paying for it. The location of this hotel couldn't be better since the hotel is in a quiet street, but also 5 min walking distance from Champs Elysses (main shopping area) and there are a lot of small local restaurants around it as well as the metro stations. All I can say is that I would definitely stay in this hotel again and I highly recommend it.
Aleksandra
Response from Mrs Lincé - Front office manager on 6 Nov 2022
Dear Madam Aleksandra, We sincerely thank you for your return.What a joy to read such positive feedback, both about our establishment and our teams who are committed every day to making our customers stay as pleasant as possible.We thank you once again for the trust you have placed in us and hope to have the pleasure of welcoming you again at hotel le A.Sincerely,
I’ll preface by saying I’m very selective though I always stay within a budget. We enjoyed our stay here quite a bit. Staff was very friendly and kind and the area was walkable and close to many restaurants/shops if you’re visiting the Champs Élysée area. The street itself wasn’t super busy but lively enough to feel safe/not remote. The hotel was more boutique style so it was on the smaller side without many amenities. Check in took quite some time to have our room ready despite arriving an hour after check in began and no special moments were given despite celebrating our birthdays there. Only other complaint was that the water from the shower would splash out onto the floor and make a mess. Aside from that, I would definitely recommend it to someone else to stay, especially if there was a good deal and you can get a room
with a balcony. I would also feel safe staying here as a young, single woman. Essentially everything was satisfactory but I wasn’t obsessed to the point where I would make this my forever hotel in Paris.
Kelsey
Response from Mrs Lincé - Front office manager on 6 Nov 2022
Dear Ms. Kelsey, First of all, we would like to thank you for the trust you have placed in us by choosing our hotel the A.We are happy that you had a pleasant stay in our charming hotel located in the little Artois alley, parallel to the famous Champs-Elysées avenue. Indeed, we sometimes make our customers wait at the reception so that all our guests can benefit from a complete welcome.We are sorry that we were not able to bring a personal touch during your stay for your birthday, however, we do our best to be always closer to our customers. We will definitely share your constructive remarks with our team and hope to have the pleasure to welcome you again at hotel le A.Sincerely,
Loved this hotel; Super location, very clean, with great facilities and above all amazing service. The team could not do enough for us. So incredibly helpful and friendly. Would definitely recommend and will definitely stay again.
Patrick
Stayed 3 nights in Sep 2022
Response from Mrs Lincé - Front office manager on 6 Nov 2022
Dear Sir Patrick,Thank you for your feedback.Service and excellence are part of our daily routine and we are delighted to hear that you had an excellent stay with us.We will be sure to share your comments with our entire team.We thank you once again for staying with us and look forward to welcoming you back soon.Sincerely yours,
Exceeded all of our expectations..
- As expected the room was small but very comfortable.
- Pleasantly surprised by the very spacious bathroom
- Beautifully decorated and very clean
- The best toiletries!
- Very polite, friendly and helpful staff
- Perfect location close to Champs Elyse
- They securely looked after our luggage pre and post check in.
I will definitely return and recommend to everyone!
Verified traveller
Stayed 3 nights in Sep 2022
Response from The hotel le A Team. on 25 Sept 2022
Dear Customer,It is a pleasure to read you.Thank you very much for this very nice review.We are delighted that you had a pleasant stay with us.We would be delighted to see you again during your next stay in Paris.Best Regards,The hotel le A Team.Best Regards,The hotel le A Team.
Beautiful hotel. Very clean and friendly staff. The continental breakfast was really good with a selection of different items. The only complaint i would have would be the size of the room. There was a queen size bed in the room and there was barely enough room for our luggage and to be able to walk around. The bathroom was spacious and had a nice walk in shower. Its location was about 0.5 miles from the Champs-Elysees and Eiffel Tower was within walking distance. Overall, I would stay here again.
Verified traveller
Stayed 4 nights in Jul 2022
Response from Emy - Front Desk Agent on 28 Jul 2022
Hello Dear , We hope you are doing well ! Thank you very much for your feedback. Service and excellence are part of our principles and we are delighted to hear that you had an excellent stay with us. We are a familial hotel and take every comment at heart. We thank you once again for staying with us and look forward to welcome you back soon. Warm Regards,
Great staff /Good location
Small boutique hotel with such great staff. Rooms are nice. We had a family suite. Needs some updating. One night the AC did not work in our room. But they fixed it for the next day. Tea time is wonderful ! Convenient location near Champs Élysées.
georgia
Stayed 3 nights in Jun 2022
Response from Viktoria - Front Desk Agent on 23 Jun 2022
Dear Georgia,
Thank you very much for your kind feedback!
We are delighted to read that your stay was wonderful! Thank you for highlighting our quality team service as well as a Family Junior Suite (50 m²) and our location. It’s a pleasure for us to know you appreciated a tea time served every day from 4:00 to 6:00 pm, complimentary for hotel guests and for €12 for others.
We hope that we have the opportunity of seeing you again very soon!
Best regards,
The welcome was incredible. Coffee and croissants, our room was ready earlier than checkin time. Always available for questions, fresh water constantly, very clean, super comfy bed.
Peter
Stayed 3 nights in May 2022
Response from Lorette - Front Desk Agent on 10 Jun 2022
Dear Peter,
Thank you very much for your great feedback!
It is a real pleasure for us to hear that you appreciated your stay.
Thank you for highlighting the comfort in your room as well as our team's service.
Looking forward to welcoming you again next time! Best regards,
Lorette - Front Desk Agent
I really appreciated every staff’s and the owner’s excellent customer service, which were professional and cordially provided at a very personal level with such care and kindness. You will definitely find out if you stay at this hotel. I’d absolutely recommend anyone to stay at this hotel without any reservations.
Elliot
Stayed 3 nights in May 2022
Response from Lorette - Front Desk Agent on 10 Jun 2022
Dear Elliot,
Wow what a feedback, thank you so much!
Thank you for highlighting our quality team service.
Looking forward to welcoming you again next time!
Best regards,
Lorette - Front Desk Agent
Response from Viktoria - Front Office Agent on 29 Mar 2022
Dear Michelle,
Thank you very much for your great feedback!
We are happy to read how much you appreciated your experience at Le A.
We always try to do our best for well-being of our guests.
We look forward to welcoming you again very soon!
Best regards,
Viktoria - Front Office Agent