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Rooms and common areas clean and comfortable. Friendly and professional staff that were super helpful.
Only challenge was the WiFi on Apple devices constantly dropped. Otherwise, highly recommend the hotel. Location was convenient with many restaurants and amenities close by.
Derek
Stayed 4 nights in Apr 2024
Response from mourad on 1 May 2024
Thank you sincerely for taking the time to share your experience. We're delighted to hear that you found our rooms and common areas clean and comfortable, and our staff friendly and professional. We apologize for any inconvenience you experienced with the WiFi on Apple devices. Your feedback is invaluable to us, and we're actively working to resolve this issue. We're thrilled that you enjoyed the convenient location of our hotel, surrounded by numerous restaurants and amenities. We hope to have the pleasure of welcoming you again on your next visit to the area
10/10 Excellent
Maria Fe
30 Apr 2024
Liked: Cleanliness
Maria Fe
Stayed 4 nights in Apr 2024
Response from Kevin - Front Office manager on 2 May 2024
Dear Maria Fe,We thank you for your kind score about our hotel.We hope to welcome you again.
We hope this message finds you well and filled with fond memories of your recent stay at Hotel 123 Sébastopol.We wanted to take a moment to express our sincere gratitude for the wonderful feedback you shared about your experience with us. It was truly heartening to learn that your stay exceeded your expectations and that you found our hotel and staff to your liking.Your kind words serve as a source of motivation for our team to continue delivering exceptional service to all our guests. We strive to create memorable experiences, and knowing that we succeeded in doing so for you brings us immense joy.Once again, thank you for choosing Hotel 123 Sébastopol for your special celebration. We are incredibly grateful for your support and look forward to welcoming you back for many more memorable stays in the future.Warm regards,
Our stay was wonderful. Staff very helpful!! They deserve 5*
The supermarket outside the hotel is very continent you can find hot meal, organic food fruit and almost every essential item. The hotel is about 20 min walk from attractions and tour bus.
Maddy
Stayed 4 nights in Apr 2024
Response from Kevin - Front Office manager on 17 Apr 2024
Dear Maddy, We thank you for your kind words about our hotel.We hope to welcome you again.
Friendly kind folks. Very nice hotel with great breakfast. Considering the costs of a room, I thought breakfast should be included at least. But no complaints
Jung
Stayed 1 night in Mar 2024
Response from Kevin - Front Office manager on 17 Apr 2024
Dear Mr Jung,We thank you for choosing our hotel. We are glad you enjoyed your stay.If we have the pleasure of wlecoming you back, please do consider one of our many tarifs with brekafast included.
10/10 Excellent
Anh
8 Apr 2024
Anh
Stayed 6 nights in Mar 2024
Response from Kevin - Front Office manager on 29 Apr 2024
Dear Anh,We thank you for yuor kind score about our hotel.We hope to welcome you again.
We hope this message finds you well and filled with fond memories of your recent stay at Hotel 123 Sébastopol.We wanted to take a moment to express our sincere gratitude for the wonderful feedback you shared about your experience with us. It was truly heartening to learn that your stay exceeded your expectations and that you found our hotel and staff to your liking.Your kind words serve as a source of motivation for our team to continue delivering exceptional service to all our guests. We strive to create memorable experiences, and knowing that we succeeded in doing so for you brings us immense joy.Once again, thank you for choosing Hotel 123 Sébastopol for your special celebration. We are incredibly grateful for your support and look forward to welcoming you back for many more memorable stays in the future.Warm regards,
Such a great atmosphere! Love how unique it is, room had tall ceiling and great decor, felt spacious too. The snack tea bar at night was really nice too with great spaces to hang out. Would definitely stay here again. Very good location too.
Shanelle
Stayed 1 night in Feb 2024
Response from Kevin - Front Office manager on 4 Mar 2024
Dear Shanelle,We thank you for your kind feedback.We hope to welcome you again
Ideal place! I stayed 3 nights, and extended one more night because I was fully satisfied with this hotel. Breakfast, snacks, mini bar, location, staffs, everything was perfect!!
Sean
Stayed 1 night in Feb 2024
Response from Kevin - Front Office manager on 4 Mar 2024
Dear Sean,We thank you for your kind feedback.We hope to welcome you again
The staffs were very kind and considered best interest of customer. Staying at this hotel was so comfortable and satisfyng that I extended my stays. I will not hesitate to choose this hotel again!
Sean
Stayed 3 nights in Feb 2024
Response from Kevin - Front Office manager on 4 Mar 2024
Dear Sean,We thank you for your kind feedback.We hope to welcome you again
Beautiful small hotel. The service team is really great.
The room was clean and beautiful, it was just a little bit too small.
It was great to have an early checkin.
The elevator is slow and you can spent some time to wait for it.
I’m happy about my stay!
sebastien
Stayed 1 night in Jan 2024
Response from Kevin - Front Office manager on 10 Jan 2024
Dear Sebastien,We thank you for your feedback.it is thanks to dear guests like you that we can improve our services.
Amazing location and such friendly staff. Welcoming with tea and coffee and snacks offered during tea time and also late night snacks. The gym is high tech and the design and cleanliness is high end.
Dafne
Stayed 2 nights in Jan 2024
Response from Kevin - Front Office manager on 9 Jan 2024
Dear Dafne,We thank you for your kind score about our hotel.We hope to welcome you again.
This property provided us with a wonderful experience overall, the only one problematic issue was that one of the two rooms was too warm, and therefore made sleeping uncomfortable.
Laufet
Stayed 13 nights in Dec 2023
Response from Kevin - Front Office manager on 5 Jan 2024
Dear Laufet,We thank you for your kind feedback, it is thanks to guests like you that we can improve our services.We hope to welcome you again.
10/10 Excellent
Xiaoyu, Richmond
31 Dec 2023
Xiaoyu
Stayed 2 nights in Dec 2023
Response from Kevin - Front Office manager on 30 Jan 2024
We thank you for your kind score about our hotel.We hope to welcome you again
Great staff and breakfast options. Only problem I had was I found a half a bottle of OJ in the mini bar when I got in the room. I guess it was from the person before me.
Christopher
Stayed 3 nights in Dec 2023
Response from Kevin - Front Office manager on 15 Dec 2023
Dear Christopher,We thank you for your kind sore about our hotel.We apologize for the oversight wit hthe orange juice.In the hopes of welcoming you again.
Very beautiful property with a French cinema theme.
The room was super clean, beautiful and quiet.
The staff was super nice too. I will definitely go back to this nice hotel.
sebastien
Stayed 1 night in Dec 2023
Response from Kevin - Front Office manager on 11 Dec 2023
Dear Sebastien,We thank you for your kind words about our hotel.We hope to welcome you again.
8/10 Good
Jessica
9 Dec 2023
Jessica
Stayed 1 night in Dec 2023
Response from Kevin - Front Office manager on 11 Dec 2023
Dear Jessica,We thank you for your kind score about our hotel.We hope to welcome you again.
Thank you so much for your kind words and for giving us a perfect rating of 10/10! We are thrilled to hear that you enjoyed your stay with us.Our team works hard to ensure that our guests have a memorable experience, and it's incredibly rewarding to know that we met your expectations. Your positive feedback motivates us to continue providing excellent service.If you have any additional suggestions or specific feedback about your stay, please feel free to share. We value your input and are always looking for ways to improve.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. Thank you again for your trust and for choosing 123 sebastopol
Response from Kevin - Front Office manager on 29 Nov 2023
Dear Thomas,We thank you for your kind score about our hotel.We hope to welcome you again
2/10 Terrible
Renato Anderson
Business traveller
25 Nov 2023
Disliked: Staff & service
The front desk staff were rude at check out. They also entered my room in the morning while I was still in bed.
Renato Anderson
Stayed 1 night in Nov 2023
Response from Kevin - Front Office manager on 29 Nov 2023
Dear Renato,We sincerely apologise for the experience you received during your stay. Rest assured that this is not the usual service we like to give our guests. I regret not being able to meet you in person during your check out. However if you do decide to give the hotel another chance for a future vusust to Paris. We hope to show you a better experience and I would hope to meet you myself in person.Kindest Regards
C'est merveilleux d'apprendre que vous avez apprécié votre séjour à notre hôtel et que vous nous avez attribué une note parfaite de 5/5. Nous vous remercions chaleureusement pour votre aimable évaluation. Votre satisfaction est notre plus grande récompense, et nous sommes ravis que nous ayons pu répondre à vos attentes. Nous espérons vous accueillir à nouveau bientôt. Si vous avez des commentaires ou des suggestions pour améliorer encore votre expérience lors de votre prochain séjour, n'hésitez pas à nous en faire part. Encore une fois, merci pour votre confiance et votre préférence.
10/10 Excellent
Takuya
27 Oct 2023
Takuya
Stayed 3 nights in Oct 2023
Response from mourad on 28 Oct 2023
Dear Takuya,Thank you for taking the time to share your excellent review of Hôtel Le 123 Sébastopol - Astotel! We are delighted to hear that you had a great stay with us.Your positive feedback is greatly appreciated, and we are thrilled to have contributed to your enjoyable experience. Our team always strives to provide exceptional service to our valued guests, and it's heartwarming to know that our efforts did not go unnoticed.We look forward to welcoming you back in the future and providing you with another memorable stay. If you have any special requests or preferences for your next visit, please do not hesitate to let us know. Your satisfaction is our top priority.Once again, thank you for choosing Hôtel Le 123 Sébastopol - Astotel, and we can't wait to have the pleasure of hosting you again.Warm regards,
This hotel was excellent and well desering of a 5 star rating. From the staff and service to room comfort and cleanliness, this hotel exceeded expectations. They provided a full breakfast, gymand afternoon tea, all in a great location. Close to many restaurants and within walking distance to most attractions ( we walk a lot so be aware that the Eiffel Tower is a long walk). Great hotel. I highly recommend it.
David
Stayed 2 nights in Oct 2023
Response from Kevin - Front Office manager on 24 Oct 2023
Dear David,We thank you for your kind words about our hotel.We hope to welcome you again.
The property was excellent, clean and well presented. It was close to public transport which was very convenient. I especially liked that cakes and tea and coffee were provided every afternoon to guests, free of charge. Each floor is themed to a French movie director, but none for Luc Besson unfortunately.... (The 5th Element was the best).
The only draw back was the locality, where some of the side streets were prone to ladies of the night offering their services.
Matt
Stayed 2 nights in Oct 2023
Response from mourad on 22 Oct 2023
Thank you so much for your feedback! We're thrilled to hear that you had an excellent stay and that you appreciated our clean and well-presented property. Our team takes great pride in maintaining a high standard of cleanliness and service.We're also delighted that you enjoyed our complimentary afternoon cakes and tea and coffee offerings. It's always our goal to provide that extra touch of hospitality to make your stay more enjoyable.Your comment about the themed floors is noted, and we're glad to hear you liked the tribute to French movie directors. We apologize for not having a floor dedicated to Luc Besson, but we'll certainly consider it for future updates. "The 5th Element" is indeed a fantastic film!Regarding the location, we appreciate your honest feedback. We take the safety and comfort of our guests very seriously. We are continuously working with local authorities to ensure the safety and well-being of our guests, and we will address any concerns in that regard.We're grateful for your review, and we hope to have the pleasure of welcoming you back in the future. If you have any further suggestions or comments, please feel free to share them with us. Your input helps us to improve and enhance our guest experience.
Nous sommes ravis de recevoir vos précieux commentaires concernant votre récent séjour à notre hôtel . Votre opinion compte énormément pour nous, et nous sommes ravis de constater que vous avez apprécié votre expérience parmi nous.C'est une immense fierté pour notre équipe de savoir que nous avons pu répondre à vos attentes et vous offrir un service à la hauteur de vos exigences. Nous nous efforçons constamment d'offrir un séjour exceptionnel à nos clients, et vos commentaires positifs sont une source d'inspiration pour nous tous.Nous espérons que vous avez pu profiter pleinement de nos installations de luxe, de nos services haut de gamme et de notre hospitalité chaleureuse. Votre satisfaction est notre priorité absolue, et nous sommes heureux que vous ayez pu en faire l'expérience.Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite dans la région. N'hésitez pas à nous contacter à tout moment pour toute demande spécifique ou pour réserver votre prochain séjour. Nous sommes là pour rendre chaque moment de votre séjour inoubliable.Encore une fois, merci de votre confiance et de vos aimables commentaires. Nous sommes impatients de vous revoir bientôt à l'hotel 123 sebastopol - ASTOTEL PARIS pour une autre expérience exceptionnelle.
Loved the French cinema theme throughout the hotel! Staff was very attentive and helpful. Property was in great shape and very neat and clean.
Gerald
Stayed 4 nights in Sep 2023
Response from Kevin - Front Office manager on 28 Sept 2023
Dear GeraldThank you for the kind words We hoep to welcome you again.
10/10 Excellent
David
25 Sept 2023
David
Stayed 5 nights in Sep 2023
Response from Kevin - Front Office manager on 28 Sept 2023
Dear David,Thank you for the kind score; We hoep to welcome you again.
10/10 Excellent
Enrico
22 Sept 2023
Enrico
Stayed 3 nights in Sep 2023
Response from mourad on 23 Sept 2023
J'espère que ce message vous trouve en pleine forme. Je tenais à prendre un moment pour vous exprimer notre gratitude la plus sincère pour le commentaire exceptionnel que vous avez laissé récemment sur notre établissement.Lorsque nos clients prennent le temps de partager leur expérience positive, cela nous remplit de joie et de fierté. Votre gentillesse et vos mots élogieux sont une source d'inspiration pour toute notre équipe. Nous travaillons dur chaque jour pour offrir à nos clients une expérience inoubliable, et savoir que nous avons réussi avec vous est une véritable récompense.Votre feedback est précieux pour nous. Il nous aide à comprendre ce que nous faisons bien et ce que nous pourrions améliorer. Nous prenons vos commentaires très au sérieux, et nous allons continuer à travailler pour maintenir notre niveau d'excellence.Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel à l'avenir. Si vous avez des questions, des demandes spéciales ou des besoins particuliers lors de votre prochain séjour, n'hésitez pas à nous contacter à l'avance. Nous ferons tout notre possible pour rendre votre séjour encore plus agréable.En attendant, nous vous souhaitons tout le meilleur dans vos futurs voyages et aventures. Merci encore pour votre soutien continu et pour avoir choisi notre établissement.