Balcony

Reviews of Hotel Jules & Jim

4 out of 5
Hotel Jules & Jim
11 Rue des Gravilliers, Paris

Reviews

9.6

Exceptional

Rating 10 - Excellent. 198 out of 241 reviews" "
Rating 8 - Good. 28 out of 241 reviews" "
Rating 6 - Okay. 9 out of 241 reviews" "
Rating 4 - Poor. 5 out of 241 reviews" "
Rating 2 - Terrible. 1 out of 241 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adelaide

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at J&J - a distinct experience for Paris with a true boutique feel - very friendly staff (reception desk, breakfast) - definitely recommended if you look for a no nonsense option in Haut Marais
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Stayed 3 nights in Dec 2023
Response from Nicolas - Jules&Jim Team on 19 Feb 2024
Good afternoon Motriah We would like to thank you for taking time to leave a review about your stay. We are really happy that you appreciate your stay amoug us. Hope to see you again,

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in Paris now!!!
I cannot say enough great things about this hotel. It’s small but quite stylish and the room was stunning. Super comfortable bed. Amazing bathroom. They have the cutest restaurant bar and outdoor patio with quite a robust breakfast option and the staff is so so so friendly. I can’t imagine staying anywhere else now and if you get the opportunity do it!
Stayed 1 night in Nov 2023
Response from Mathieu - GM on 10 Nov 2023
Dear Ronald,Many thanks for your very nice review ! We can not say thank you enough for it! We look forward to see you again at Jules & Jim!Best regards from the whole Team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Boutique Hotel
Charming hotel - not too big, not too small. Excellent location in Marais. Room was quite comfortable.
Stayed 3 nights in Aug 2023
Response from Simon on 30 Sept 2023
Dear Mark, The Jules & Jim team would like to thank you for your kind review ! We hope to be able to welcome you again ! Best Regards,

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Jules & Jim!
Great hotel in The Marais. Rooms are clean, up to date and very comfortable and the service is excellent. Very efficient, clean gym to workout and beautiful bar with very friendly staff and inventive/delicious cocktails. Bath towels are soft, thick and bright white. The black out/privacy shades were not operating properly (which we were told upon check in) and there were no working English channels on the tv except one BBC news channel, but those are minor complaints.
Stayed 3 nights in Sep 2023
Response from Jules. on 13 Oct 2023
Dear Thomas,Thank you so much for taking the time to give us such a good review ! We enjoyed having you in the hotel too, we would love to make your journey in Paris special again.Also know that we already fixed the curtains in your room ! Looking forward to having you again in Jules&Jim.Kindly, Jules - Jules&Jim team.

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from Mathieu - General Manager on 11 Sept 2023
Dear Gerard, Many thanks for taking the time to leave such a great rating! We hope to see you again at Jules & Jim hotel.

10/10 Excellent

Sonya

Stayed 2 nights in Aug 2023
Response from Jules. on 13 Oct 2023
Dear Sonya,Thank you for giving the team the best rate, were all happy to hear that you enjoyed your experience in Paris with us.Regards, Jules - Jules&Jim team.

10/10 Excellent

Lucille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique stylish hotel , with peaceful courtyard in a great location and friendly, helpful staff. Would definitely stay there again
Stayed 4 nights in Aug 2023
Response from Mathieu - General Manager on 23 Aug 2023
Dear Lucille, Thank you for your excellent review! I am so glad to read that you had such a great time with us. We look forward to welcome you again in Le Marais at Jules & Jim hotel :)

10/10 Excellent

Sharon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super place with cool vibes. Very clean and modern.
Stayed 1 night in Aug 2023
Response from Mathieu - General Manager on 23 Aug 2023
Dear Sharon, Many thanks for taking the time to leave us a review! We will definitely be there to welcome you for any further stay at Jules & Jim!

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, love, love this hotel. Great room, comfy bed, fluffy pillows, AC is wonderful— great bar (and fab bartender) and concierge Simon is the most pleasant, obliging and thoughtful concierge in all of Europe (and we travel extensively). Very few suggestions: minibar in room would rock, breakfast price is steep when variety is so limited (can get amazing petit dejeuner for half cost a few steps away) but these are minor.
Stayed 5 nights in Aug 2023
Response from Mathieu - General Manager on 23 Aug 2023
Dear Franck,Many thanks for taking the time to leave us this amazing review. I immediately share your review with Simon and the whole Team, who will be so happy to read it too ! I do take notes about your recommendation thought.Bests regards,

10/10 Excellent

Badar

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay at the hotel. Extremely wonderful and helpful staff, and a great location. Will definitely come back.
Stayed 1 night in Jul 2023
Response from Simon on 16 Jul 2023
Dear Badar, The Jules & Jim team would like to thank you for your lovely review ! It was a real pleasure for us to welcome you & we hope to see you again very soon ! Best Regards,Simon

10/10 Excellent

Mihai

Stayed 6 nights in Jun 2023
Response from Mathieu - General Manager on 3 Jul 2023
Bonjour Mihai, Many thanks for your nice review! I am glad that you enjoyed your stay with us, we will be so happy to see you at Jules & Jim for your futur stay in Paris!

10/10 Excellent

Paul

Stayed 2 nights in Jun 2023
Response from Mathieu - General Manager on 18 Jun 2023
Dear Paul, Many thanks for your very good rating! We hope to see you soon with us in Paris. Awaiting, we wish you a great summer ahead!

10/10 Excellent

Louise

Stayed 3 nights in Jun 2023
Response from L'équipe Jules & Jim on 18 Jun 2023
Chère Louise, Un grand merci d'avoir pris le temps de noter votre dernier séjour parmi nous au Jules & Jim. Toute l'équipe a hâte de vous revoir ! Un bel été à vous

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
This is my go-to Paris address. Sleek design, helpful, friendly staff, location in the Marais. Stay here!
Stayed 3 nights in Jun 2023
Response from Mathieu - General Manager on 7 Jun 2023
Dear Bradley, Many thanks for your very nice review! I am glad to read that we are your favorite address in Paris! In this way, we will be happy to see you again at Jules & Jim hotel. Best reagrds

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was on the smaller side but clean. Friendly staff. Cute, boutique style hotel.
Stayed 3 nights in May 2023
Response from Mathieu - General Manager on 5 Jun 2023
Dear Jonathan, Many thanks for taking the time to leave a review about your recent stay. We do have bigger rooms located in the courtyard called JIM. We hope to see you again soon!Regards,

10/10 Excellent

Frances

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Jules & Jim Team on 5 Jun 2023
Dear Frances, Many thanks for your taking the time to rate your stay with us! We are glad to see that you enjoyed. See you soon at Jules & Jim hotel!

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at Hotel Jules et Jim with my wife for 3 nights in April. This is a boutique hotel with friendly staff particularly the two gentlemen who worked front desk when we there. I think their names were Simon and Jules. We had a first floor courtyard room which was incredibly peaceful. The bar is elegant and serves wonderful cocktails. Or beer for those who want it - I did. The hotel is perfectly situated in the Marais meaning that the Pompidou, Picasso Museum, the Islands of the Seine, were all very walkable. The Gare de Nord was about a 15 minute cab journey away so perfect for the Eurostar. We will definitely be returning to Paris and to Hotel Jules et Jim.
Stayed 3 nights in Apr 2023
Response from Mathieu - General Manager on 18 Apr 2023
Dear Kate, Many thanks for your very nice review ! I did forwarded your review to Simon and Jules at the front desk. We will be happy to welcome you again at Jules & Jim for your next stay in Beautiful Paris !

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly and helpful staff
Stayed 3 nights in Apr 2023
Response from Mathieu - General Manager on 17 Apr 2023
Dear Rene, Many thanks for your excellent review, we are glad to share it with the whole Team and hope to see you again later in the year !

10/10 Excellent

Melanie Joyce

Stayed 4 nights in Apr 2023
Response from Jules on 11 Apr 2023
Dear Melanie, Many thanks for your best rating ! This is our best reward. We will be so happy to welcome you again at Jules & Jim's hotel ! Best regards,

6/10 Okay

Isabelle

Stayed 5 nights in Mar 2023
Response from Team Jules & Jim on 11 Apr 2023
Chère Isabelle, Merci d'avoir pris le temps de laisser une note relatif à votre dernier séjour à l'hôtel Jules & Jim. Nous sommes disponibles à tout moment lors de votre séjour si vous avez besoin d'assistance lors de votre prochain séjour. Cordialement,

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
What a fantastic small hotel! The location, in the middle of the Marais was fantastic. So many wonderful small shops, galleries, bistros and cafes just outside. There hotel has an intimate small bar with courtyard that oozes charm and sophistication. The bar offers excellent drinks and great charcuterie and cheese boards. The room was beautifully appointed with absolutely no wear-&-tear. It looked like I could have been the first guest to stay there. Every detail was considered including electric blackout shades for the windows and even the skylight. The excellent staff truly anticipate your every need. I stayed there the night before the recent transportation strikes, and while checking-in, the exceptional staff thought to ask if they could go ahead and arrange for a driver to take me to the airport the following morning, because the usually reliable transportation services may be disrupted. They were correct and absolutely assured I made it to my flight on time! This is what the phrase "above-and-beyond" means. I will definitely stay here again, and would recommend it to anyone wanting an exceptional experience in a fantastic location.
Stayed 1 night in Mar 2023
Response from Simon on 9 Mar 2023
Dear John, Thank you for your lovely review ! We are glad you enjoyed your stay with us. We hope to be able to welcome you again ! :) Best Regards,Jules & Jim Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre hi macs très bien mais la salle de bain sur le balcon est très froide voire glacée par ces températures très froides en ce moment .
Stayed 2 nights in Feb 2023
Response from Simon on 8 Mar 2023
Cher/Chère client(e),Nous tenons tout d'abord à vous remercier pour la note laissée. L'équipe est heureuse de savoir que votre séjour s'est très bien déroulé et c'est avec plaisir de pouvoir vous accueillir de nouveau dans notre établissement. Lors de votre futur séjour, n'hésitez pas à contacter la réception lorsque vous rencontrez ce genre de petit souci. Merci encore et à très vite ! Cordialement, l'équipe du Jules et Jim :)

10/10 Excellent

REBECCA, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a wonderful part of Paris. Staff is helpful and friendly. Great little bar in the back and comfy beds.
Stayed 1 night in Feb 2023
Response from Mathieu - General Manager on 20 Feb 2023
Hello Rebecca, Thank you for you very nice review ! We will be thrilled to welcome you again at Jules & Jim's hotel.Best regards,

10/10 Excellent

Eva

Stayed 1 night in Feb 2023
Response from Mathieu - General Manager on 20 Feb 2023
Dear Eva, Many thanks for your best rating ! This is our best reward. We will be so happy to welcome you again at Jules & Jim's hotel ! Best regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this hotel
Everything about this hotel best my expectations. I loved the location, the comfort of the beds, every detail of the room was well thought out. Fir a small snack every inch was well utilized. We loved the bar/breakfast room and has a great vibe for each occasion. The front desk staff were super helpful. I slept great, and loved the convenience of the touch key pad to shut lights, and roll down the shades. For a hotel we randomly chose to be in the Marais area it far exceeded my expectations.
Stayed 2 nights in Jan 2023
Response from Mathieu - General Manager on 1 Feb 2023
Dear valubale guest, I am glad to read that your random choice was the best you made in Paris ! So glad to read that you enjoyed your design Hi-Macs room, our local breakfast and our cocktail bar ! We will be happy to see yo again

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, and the staff was very helpful and attentive. The location is convenient for being able to explore most of Paris. It was my second time at this hotel, and I would highly reccommend it.
Stayed 4 nights in Jan 2023
Response from Mathieu - General Manager on 30 Jan 2023
Thank you Justin for your nice review and for the loyalty !We will be happy to welcome you for the 3rd and more times ! See you soon,

10/10 Excellent

Ben

Stayed 5 nights in Jan 2023
Response from Mathieu - General Manager on 23 Jan 2023
Dear Ben, Many thanks for your nice rating regarding your last experience at Jules & Jim ! You are more than welcome anytime. Best regards,

10/10 Excellent

Jihyun

10/10 Excellent

Tim, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay at this hotel. The staff could not have been friendlier, and they were so open to being helpful in anyway they could. I speak very little French, and though of course I was prepared to do my best, everyone at the desk during my stay was fluent in English and made communication easy. They were full of suggestions about the area, getting to the airport, whatever might come up. The grounds of the hotel itself, with its courtyard and small bar, are absolutely gorgeous. The room was small, as is typical in Paris, but more than made up for is size with its simple elegance and attention to detail. Everything was spotlessly clean. The location was fantastic - tucked just a bit out-of-the-way itself, but close enough to the subway and to just about anything you might need. A relatively quiet area, even though it’s just a few blocks from busier portions of the area. I would stay here again and again without hesitation.
Response from Mathieu - General Manager on 8 Nov 2022
Dear Tim, Many thanks for your exceptional review ! The whole Team thanks you for your kindness! We were happy to host you in your new house in Paris! See you soon at Jules & Jim.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
great location, meh room
The hotel couldn't be in a better location. The Marais is amazing and we could walk to so much. The hotel is very chic and pretty, but there wasn't enough space even for our bags in the room and I hated having the toilet in a different space from the sink--which was badly designed so water pooled in it and all around it. The receptionists (all men for some reason) were super stressed all the time. They were pleasant enough but the slightest thing--like my daughter not having a credit card, and asking them to use the one I had JUST given them on the phone for incidentals--seemed to overwhelm them, even though the solution was just to input the card manually, which took like one minute. We spent time in another hotel a few blocks away and liked it better.
Stayed 3 nights in Sep 2022
Response from Mathieu - Team Jules & Jim on 18 Oct 2022
Dear Guest, Thank you for taking the time to leave your feedback regarding your recent stay. Indeed, the hotel request a physical and valid credit card for incidentials for every guest, I'm afraid this is the process you accept when you book a room throught expedia.com. The layout of the room has been thinking regarding guest's preferences when we designed the hotel. I am glad to read that you liked the location in the vibrant Marais area and the design of our rooms. We hope to see you again, maybe in our bigger room ! Best regards

10/10 Excellent

Catherine, Cupertino

Stayed 1 night in Sep 2022

10/10 Excellent

Libi

Stayed 4 nights in Aug 2022
Response from Mathieu - General Manager on 23 Aug 2022
Hello David, Thank you very much for your magnifique rating ! I hope to see you again at Jules & Jim

10/10 Excellent

Lienna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this little hotel. Super efficient and beautiful and friendly. So we’ll located.
Stayed 4 nights in Jul 2022
Response from Mathieu - General Manager on 28 Jul 2022
Dear Lienna, Thank you a lot for your nice review ! We are so glad to hear that you enjoyed your stay. See you soon at J&J

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, clean and such a french vibe.
Stayed 2 nights in Jul 2022
Response from Mathieu - General Manager on 19 Jul 2022
Dear Marilyn, Thank you so much for your kind review. You are welcome anytime at Jules & Jim hotel! Best regards,

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so helpful in anything that we needed. Super friendly and I will stay there again!!
Stayed 2 nights in Jul 2022
Response from Mathieu - General Manager on 19 Jul 2022
Dear Debra, Thank you so much, we are glad to read that you had a great stay! See you soon at Jules & Jim. All the best,

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2022
Response from Mathieu - General Manager on 19 Jul 2022
Dear Sasha, Merci for taking the time to leave a review regarding your recent stay! We will be happy to welcome you again. Best regards,

4/10 Poor

Wei-Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room is very clean which I like. Located in good area. However the internet quality is simply too poor. Can’t have a call meeting at all. Can’t do anything basically.
Stayed 1 night in Jun 2022
Response from Mathieu - General Manager on 5 Jul 2022
Dear Wei-Yi, Thank you for taking the time to leave a review about your recent stay. I am glad to read that you liked the room and the location i nthe heart of Le Marais. We are sorry about the Wi-Fi issue. Be ensure that we are working on it to resolve it. We hope to see you soon at Jules & Jim ! Best regards,

10/10 Excellent

DENIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service very friendly staff
Stayed 1 night in Jun 2022
Response from Mathieu - General Manager on 5 Jul 2022
Dear Denis, Thank you very much for your very good review ! See you soon at the Jules & Jim.

10/10 Excellent

Daniela, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location for shopping and dining, very friendly staff. Spacious room and modern facilities. Only downside was not having coffee/tea machine in room.
Stayed 1 night in Jun 2022
Response from Team Jules & Jim on 5 Jul 2022
Dear Daniela, Thank you for taking the time to leave a review about your recent stay with us ! We are glad to read that you had a great stay at J&J's hotel. We well take note of your room improvement. Take care !

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with a lovely staff. Rooms on the main building are small but quiet and very private. (Direct entrance from the elevator to your room. One room per floor). They also have a great bar and the hotel is located in a lovely neighborhood.
Stayed 4 nights in Jun 2022
Response from Mathieu - General Manager on 5 Jul 2022
Thank you Kelly for leaving a great review about your stay. Your satisfaction is our best review :) I will straight forward your comment to our staff ! See you soon at Jules & Jim ! All the best,

10/10 Excellent

Cynthia A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Very cool and very professional. Staff go above and beyond. Love the district. Walking distance from everything. Would totally stay there again.
Stayed 1 night in Jun 2022
Response from Team Jules & Jim on 5 Jul 2022
Dear Cynthia, Tank you so much frm the whole team for your recent stay with us and you very nice review ! See you soon in Paris. All the best,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have been happier with this hotel !!!
What a great surprise. This hotel was wonderful - the location, the service, cleanliness, "unique" style. Highly recommend it to travelers. Right in the center of the Marais Arrondissment. A very special shout out to the front desk folks - Nicolas, Sabrina, (the other young lady) and especially Simon !!! I had some issues with my telephone, scheduling COVID test for return trip back to U.S. They were all patient, accommodating, personable and professional. You made our experience at Jules & jim most enjoyable. Merci Beaucoup from Tom & Jim !
Stayed 3 nights in May 2022
Response from Team Jules & Jim on 5 Jul 2022
Dear William, Thank you so much for your very good review ! Your satisfaction is our best reward. You are more than welcome anytime for your next stay in paris. All the best,

10/10 Excellent

Arabella

Stayed 2 nights in May 2022
Response from Mathieu - General Manager on 5 Jul 2022
Dear Arabella, Thank yo uso much for your very good rating. We hope to welcome you again soon :) Best regards,

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There truly is nothing not to like about Jules et Jim. And the Sous les Toits room was lovely. Is there anything better than sitting on your own private terrace looking out at Paris and a clear view of le sacré-cœur! Every amenity was lovely - and the staff were all incredibly cordial & helpful. Simon, in particular, was so charming and kind. My only complaint is that I couldn't stay longer. But I will most surely be back! Bisou! Bisou!
Stayed 1 night in May 2022
Response from Mathieu - General Manager on 5 Jul 2022
Michael, Thank you so much for your very good review, Simon and the whole team thanks you for stay at Jules & Jim hotel. Stay longer next time ;) Best regards,

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Mathieu - General Manager on 6 Jul 2022
Dear Peter, Thank you for taking the time to rate your recent stay ! Do not hesitate to tell us all your thoughts, anytime during your stay ! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022
Response from Mathieu - General Manager on 6 Jul 2022
Dear Mr, Dear Miss, Thank you for your very good rating of your last stay with us ! We hope to see you again very soon. Best regards,

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun boutique hotel with great bar and outside drinking area close to Le Marais. Very helpful staff. What’s not to like?
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022