Desk, free WiFi
Check availability

Reviews of Hôtel Gofen

Hôtel Gofen
17 rue Baudelique, Paris

Reviews

4.6
Rating 10 - Excellent. 22 out of 361 reviews" "
Rating 8 - Good. 48 out of 361 reviews" "
Rating 6 - Okay. 79 out of 361 reviews" "
Rating 4 - Poor. 78 out of 361 reviews" "
Rating 2 - Terrible. 134 out of 361 reviews" "

4.4/10

Cleanliness

5.4/10

Staff & service

3.4/10

Amenities

4.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Lucas, NYC

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really old. People not friendly. No elevator. They put me in the 3rd floor and didn’t even ask to help. I don’t recommend at all, ever.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible never again is not clean and the sercice o good
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation, close to two metro stations and shops. I recommend for unpretentious people.
Stayed 4 nights in Oct 2019

10/10 Excellent

Raphael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed.
My wife and I stayed at Gofen Hotel for 3 nights while on vacation. The location was convenient near the metro station for easy access to the center of Paris. Very tight spiral staircase to rooms, difficult to navigate with any luggage. Staff would not let us check in early (which is fair enough since we arrived 1hr before check in time) but we were told to leave and come back after check in. Although there were no smoking signs, the hotel continually smelled of smoke. However, the condition of our room was the most disappointing. The images online were not reflective of our room. The floor appeared to have not been swept or mopped prior to our arrival, there was dirt and dust on the floor. The worst part of the room for us was the bathroom. It is so small that you must sit on the toilet at an angle so that you don’t hit the sink. Also, the shower appeared to never have been thoroughly cleaned, it was covered in mold/mildew to the point that my wife and I refused to stand in the shower barefoot. Lastly, shower time had to be limited as the shower did not drain well and would overflow. Overall, we will not be returning to this hotel and we would not recommend to anyone.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t want a pet to stay there. Filthy and cramped. Owner a horrid man. We left with 1.5hrs of checking in and found another hotel. Just dreadful
Stayed 8 nights in Sep 2019

2/10 Terrible

Robert, The San Fernando Valley, California

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You should send a representative iand see lt yourselves😡 The spiral staircase is ridiculous! and dangerous!! one of the bathrooms doesn’t lock! The toilet is really close to the wall and you could get scratched on the edge😡 the light in the so called hallway above my door does not work and the other light keeps going out and it’s hard to open the door cause you can see so I have to feel and try to open the door😡 the hallway are so tiny that only one person can go through!!
Stayed 10 nights in Sep 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had bed bugs. After telling the front desk, they told us they would immediately fumigate the rooms while we were out. We returned and just put us in another room (i seriously doubt they did anything about it) After asking for a refund they categorically refused to give us one, despite the fact that it gave us emotional trauma and we had to spend money on medicine to deal with them. The service was terrible. They gave 1 towel for 2 people. There was a hole in our floor, and also dirt literally everywhere. The bedsheets were stained, so were the mattresses. The toilet seat didn't stay up so if you had to sit on the toilet it would dig into your back. The whole building stank like stale cigarette smoke despite no smoking signs everywhere. On top of everything, everyone who worked there were rude from the moment we walked in. Please don't stay here unless you love getting bed bugs and horrible service. Nice location tho.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely disgusting. BED BUGS, stolen items
Absolutely disgusting. As many people have responded before, this place looks nothing like the pictures. The stairs are dirty, falling apart and treacherous. When we arrived the guy at the desk couldn’t find our room key but wouldn’t tell us what was going on. He then decided to give us the master key for a room which he then told us “This is the mater key, whenever you want to leave you have to leave it with us because we can’t let you take it.” From there on I knew something wasn’t right. We carried our suitcases up the sketchy staircase and when we opened our room, other people’s stuff was thrown about (makes sense why he couldn’t find the key right?). We carried everything back down, he found another key to give us on an even higher floor and we finally had a room. The room was nasty. Paper thin mattress, windows that didn’t open more than an inch, a toilet lid held up by a rubber band, toilet paper stuffed in the ceiling tiles to prevent the fan from being ridiculously loud, exposed pipes everywhere, a door that didn’t latch unless it was locked and a door frame that was shattered in multiple places. We thought it was clean until the last day we were there when we found BED BUGS. Lovely. On top of all of this, my girlfriends North Face jacket when conveniently missing during our stay. We are incredibly disgusted, disappointed, and frustrated with our stay here. STEER CLEAR.
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
broken toilet, dirty rooms, broken furniture, doors and lights that did not work.Room was not cleaned in the 6 days we were there. No wash cloths, hand towels and i have a severe rash from sheets on bed. My friend could not turn around in shower or bathroom it was so tiny. window would not close properly. The staff did not seem to care and when we complained we were blamed for the problem.photo on website did not look like any room i saw and i went into 3 rooms. Once paid for rooms no way out no refunds!!! Made best of a bad place
Stayed 6 nights in Apr 2019

2/10 Terrible

Rita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience
It was very noisy hotel. Room was just ok. They knew I had my 7 years old child was with me, the room they gave me has opened shower with no separate walls. How can someone have shower in front of a child. I went back and spoke to the receptionist and then she changed my room with additional £40 charges. In the other room we could not sleep as there was a leakage in the toilet. Tv was not working even. Very bad service. I will not recommend this hotel to anyone.
Stayed 4 nights in Apr 2019

2/10 Terrible

Ohe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay at hotel gofen
The stay was absolutely horrific. When we arrived, the checkin process was delayed by 25 minutes so we ended up checking in around 2.30pm. That was annoying itself. We were told that the room we booked did not include a toilet so we had an additional fee added onto our total bill (which was not clearly explained on the website). When we went to our room i thought we were going to be poisoned. The smell was toxic - we initially put it down to the bleach. When we arrived later, the smell was still there. It smelt like a dead rat, faeces, urine and a dead body mixed together with urine. I do not understand how something is so horrific. No beach or cleaning fluid could eradicate the smell. When we requested a room change the next morning they were hesitant and dismissive and did not believe us. After 45 minutes of debating we got another room which also smelt terrible. My girlfriend and i decided to leave the hotel that night as we refused to stay in something that miserable. Sleeping in a dustbin would have been better (no exaggeration). They have promised me a refund so i am waiting for the refund - if i hear nothing i will contact hotels.uk to claim my refund rightfully. Avoid this hotel at all costs.
Stayed 2 nights in Apr 2019

6/10 Okay

Monica, Houston, TX

Travelled with group
Disliked: Cleanliness, amenities
This property wasn't entirely bad, for the price we paid; however, my friend and I were unimpressed. Note that there is no storage room for your luggage when you drop off before check-in, only a secluded corner on the first floor. I didn't feel like it was entirely secure, but I have a lock on my luggage, so it was fine. Also note that there is no elevator, so you have to carry your bags up a narrow, spiral staircase. We were on the first floor, so it wasn't terrible, but I feel bad for those who were on the floors above and over-pack. If you're looking for a basic, economy room, and don't mind minor inconveniences, this could be the place for you. Our first impression of this place wasn't great, but we kind of got used to it after a couple of days.
Stayed 5 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks nothing like the photos, it wasnt clean and we refused to stay at this hotel. Luckily we were able to get a room else where at our expense.
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveller

Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

I stayed here for 9 nights and I would stay here again.
Stayed 9 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived at Hotel Gofen on 30/11/18 with my partner at around midday, as we were only visiting Paris for 4 days. We didn't explore the room when checking in, instead we went to see the sights. When we arrived back at our room that evening around 22:00, we discovered the absolute horrendous state the bathroom was in. I honestly don't they had cleaned that bathroom in about 10 years, and this is evident in the pictures attached to this review. The receptionist couldn't speak any English and my partner and I couldn't speak French therefore when we tried to explain the issue with the bathroom to the receptionist she couldn't understand what I was saying therefore I called Expedia. Expedia have been so supportive of the situation, they took it upon themselves to contact the hotel themselves, placed my partner and I in a different much better hotel, Hotel Gare De Nord, which is absolutely brilliant. The woman on the reception at the Hotel Gofen was extremely rude, tried convincing me that the hotel "is no five star, it is a 1 star", i showed her evidence that on Expedia it is rated a 2.5/5.0, She called me a liar. She refused for me to speak to the manager. When I booked this hotel, I will be honest I was not expecting much, I did look at the reviews and thought, this holiday to Paris for my partner and I was meant to be a budget holiday so I hoped it could have been tolerable, but when I arrived it was a completely different story.
Stayed 4 nights in Nov 2018

8/10 Good

O, Boston

Liked: Cleanliness, staff & service
Hotel close to the metro, many affordable restaurants around.
Stayed 5 nights in Nov 2018

2/10 Terrible

Ariana, Brighton, England

Disliked: Staff & service, property conditions & facilities
This hotel was nothing like the pictures and reviews suggest. It is approx. 30 mins outside of central Paris with little amenities around. The concierge did not speak a word of English. When we used a translation app, he was still not helpful and did not give us change when we overpaid for the room tax. It was about 3-4 euros, we gave him a 5 euro bill, and he said we could come back later for the change, only to never receive it. The hotel was supposedly non-smoking, but the hallways smelled of cigarette smoke and the rooms were equipped with ashtrays. The icing on the cake was that the toilet seat was missing from our toilet. Yup, there was a lid and a bowl, but no seat. The pictures and reviews listed are completely inaccurate and I would never recommend this hotel to anyone.
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

2/10 Terrible

Shamila

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel Gofen
Conveniently located near metro but a very uncomfortable place. Not suitable for travellers with health issues. Overall appearance of hotel and surrounds very grim.
Stayed 4 nights in Sep 2018

4/10 Poor

Ashraf

Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

6/10 Okay

Carlos

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2018

8/10 Good

david, Denver co.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to a metro station. an so many restaurants in the area
Stayed 3 nights in Sep 2018

2/10 Terrible

Tanvi

Disliked: Staff & service, property conditions & facilities, room comfort
DO NOT RECOMMEND
Service: When we checked in for our stay, we were "upgraded" to a triple room, and we were told that we would be moved the next day. We were told this each day of our stay- so we had our bags fully packed each day, but were never moved. Communication with staff was also a challenge at times Hotel: It's like a tall narrow townhouse with a narrow winding staircase down the middle with rooms not just on floors, but in between floors too. If you have heavy luggage, it can be a challenge to get up. Room: The room was TINY, probably to be expected in Paris. When you enter the room, you basically enter the "bathroom" which is a shower cubicle that is so tiny that if you raise your arms to wash your hair, you hit the wall. After that another steep staircase down to enter the bedroom. My 6 foot tall husband would have definitely hit his head on the ceiling if not careful. The toilet was located was such that if you close the door, your face is an inch from door Cleanliness: A few cigarette burns on side tables but overall was clean when given to use. No housekeeping really during our stay. Guests: We didn't really see other guests, but it seemed like the folks working there also lived there? Location: located between 2 different metro lines- a 15-20 min ride to most major areas. Simplon, definitely felt like it wasn't in a safe area- we tried to avoid it especially at night. Jules Joffrin, the other metro station is a slightly longer walk but felt safer
Stayed 3 nights in Sep 2018

4/10 Poor

Nadine, Ireland

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is very poor the area is grim and felt unsafe. I had no toilet seat and the shower had not been cleaned after the last guest before me. The staff were pleasant and helpful and the bed was comfortable
Stayed 3 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant hotel
There was just a horrendous smell in the hotel, like old smoke mixed with sewer. There were cigarette burns all over the sheets. The shower cabin was in the room, but the door was missing so the whole floor got wet every time we took a shower. They only changed the rubbish bins, never cleaned anything. The communal toilet was always very dirty, whether inside the bowl, or even on the seat. We were awoken at least a few times every night (we stayed 5 nights) because people were screaming on the street. It was just a very unpleasant hotel to stay at. The only plus side is that is was close to two separate metro lines.
Stayed 8 nights in Jun 2018

4/10 Poor

John, Edinburgh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't recommend
The room was very small and not very clean. It was really noisy during the nights, and kept my daughter and I up quite a bit. Beds were uncomfortable and small. Bathroom was tiny and not very clean. Ended up just being somewhere to sleep. Didn't spoil our trip as we stayed out from early morning to late at night.
Stayed 5 nights in Jul 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
very budget hotel in rundown area
It was adequate as a base for exploring Paris.Conveniently close to Metro station.
Stayed 1 night in Jun 2018

2/10 Terrible

Julio, Florida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for a week. the worst nightmare of my life. the entrance a dark corridor with a small hole where you supposedly check in. then a terrible narrow stairs smelly. to climb four floors to my room. which was horrible smelled badly the small bath full of mold and even the hinodoro had a true lama inside. I smelled terrible cigarette. the bed that was suppose to be double were two small uncomfortable joints and separated while you slept. a room that between the bathroom and the bed you can not even walk. They do not clean your room, they just leave you with a hand every morning for the shower. from the other apartments they see you even when you are swimming. No closet. It was located in an ugly dangerous neighborhood full of homeless people. It's scary to arrive. the worst nightmare of my life. Not a star. really disgusting
Stayed 6 nights in May 2018

8/10 Good

Kate

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2018

10/10 Excellent

Tabacaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!

6/10 Okay

ir, London

Disliked: Property conditions & facilities, room comfort
Last option hotel
the room is very small for a triple room. Enter the room through the shower and going down couple stairs to the actual room. Toilet is very small cant even stand properly if the door closed. Shower is very small spaces. even though the housekeeping change the towel but the floor is dusty. But the bed is clean and comfortable. From my stay, it is a quiet stay.
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice Hotel
Very close to town, clean rooms. I was able to walk to the church in about 15 minutes.
Stayed 5 nights in Mar 2018

6/10 Okay

Darren, UK

Liked: Staff & service, room comfort
Basic Budget Hotel in Good Location
Superb location near to 2 metro stations, Simplon (line 4) & Jules Joffrin (line 12) with plenty of Shops, Supermarkets, Restaurants and Bars in the vicinity. The staff were very friendly and welcoming. There was no lift and the stairs were tight, so may be a problem for anyone with mobility issues. The room was basic, offering a double bed, small folding table, TV, telephone and shower, but was clean and comfortable. Toilet Rolls and clean Towels were replenished when required. The shared toilets were mostly clean and adequate, the one day there was an issue, we reported it and the situation was quickly resolved. If looking for a basic budget hotel in Paris, I would certainly recommend this one, However, if looking for 5* facilities and service, I suggest you pay a 5* price, ;-)
Stayed 7 nights in Feb 2018

8/10 Good

Joanna

Liked: Room comfort
Budget-friendly room, but only book if last option
Stay was alright. The room was ok. Shower and sink in suite but the shower was not very clean. The room was good. Temperature was warm for the winter. Only problem was the bathroom that was shared on the floor. Very dirty and sometimes did not even have toilet paper. I wouldn't recommend if you can find a place with a better bathroom situation. Also, no elevator and staircase is so narrow, it is hard to carry your bags up to your room!
Stayed 5 nights in Jan 2018

2/10 Terrible

Diana, Montreal, QC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Terrible experience. Cramped and filthy, this place should rename itself a hostel at best, definitely not a hotel. We checked in and I immediately flagged issues to Expedia as the room was not at all representative of what was promised at the time of booking. We were told a manager would need to sign off on a refund for any unused nights and we would need to wait for a few days for the manager to be present. We were initially told no, but we persisted and finally got a refund for the nights we weren’t there over two weeks later. Room itself wasn’t large enough to walk around the bed if you had a small bag on the floor. Standing shower is very small and barely tall enough for someone who is 5’6”. Both nights we were there some neighbors had parties in the rooms next door until the wee hours. We found out the window (which looked back out onto a shared roof area filled with garbage and dirty clothes) could easily be pushed opened when the window was locked, which lead to us immediately leave for another hotel while we waited for the manager to be in and for Expedia to deal within the issue. The toilet had only one side that wasn’t directly against a wall, the only hooks that were in the room were on a panel that wasn’t secured to the wall. The establishment “closes” at midnight, which they neglected to mention at the time of booking or even when we checked in - instead it’s written on a piece of paper in the hallway. Thankful to expedia for their help.
Stayed 9 nights in Nov 2017

2/10 Terrible

Boney, Califonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed
Very dirty room, never clean the bathroom or the floor change sheets or change towels for nine days that we were staying have to asked for toilet tissue. Don’t recommend this place for anyone. From California
Stayed 9 nights in Oct 2017

4/10 Poor

Josiane

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid this hotel
Horrible horrible horrible. Have no idea why it is called a hotel and have a star. The room is full of dust, shower sink is blocked, the lamp wouldn't work ... you have to go downstairs to ask for it several times. The guy at a reception couldn't change a room because it was the last room of this type they had. He offered a room with no bathroom which was silly idea to change if I paid for a room with a separate bathroom.. The dust everywhere reallly made it uncomfortable to breath and nobody really bothered to vacuum. In the evening some people next door started smoking hell knows what which made a corridor horribly stinky and I had to keep the window open all the time at night (they advertised that the room was non smoking though). I understand this is a budget hotel but even budget hotels can be hygienic and tidy.
Stayed 3 nights in Sep 2017

2/10 Terrible

izhar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very service
Stayed 1 night in Sep 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff at reception were very friendly and the location was really great. However whoever was cleaning my room wasn't doing his job. Once they put dirty and wet towels on top of my dry and clean clothes and never bothered to change the bedding.
Stayed 4 nights in Jul 2017

4/10 Poor

Stormtrooper, t

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Comfort No, Price Yes
Slept next to a bright hotel sign, a busy noisy street, and a shower the would not drain. Overall for the price and closeness to the metro, sure it was alright. If you are the sensitive type to complain about many things then look elsewhere. The room could be less depressing with its interior design and decor also. Lovely grocery stores,cafes, and a bakery near too. For an experience in a less tourist like area - try it out. The is no elevador and the stairs is tight.
Stayed 3 nights in Jul 2017

6/10 Okay

Mallary

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stay as a last option only
No one helped me carry my one heavy suitcase. I was supposed to have a non smoking room but there was an ashtray in the room, so they clearly DO allow smokers in the building. My curtain had some gross stains on it. I don't know what the stains were but they made me not want to go near the window
Stayed 5 nights in Jul 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
I'd say it's great value for small money, and we only slept here. Not a really comfortable room
Stayed 2 nights in May 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
This place is horrible. You couldn't pay me to stay there again. We had booked for 4 nights and left after 1 night. There were bites on my skin. The room smelt like ciggarettes, the bathroom was mould. It was just disgusting.