Lobby lounge
Check availability

Reviews of Hôtel Du Globe 18

2 out of 5
Hôtel Du Globe 18
5 rue Ernestine, Paris

Reviews

6.6
Rating 10 - Excellent. 29 out of 162 reviews" "
Rating 8 - Good. 56 out of 162 reviews" "
Rating 6 - Okay. 30 out of 162 reviews" "
Rating 4 - Poor. 16 out of 162 reviews" "
Rating 2 - Terrible. 31 out of 162 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Alice

Liked: Cleanliness, staff & service
Disliked: Amenities
One of the more depressing hotels I've stayed in in Paris. Really basic room, with some attempts at renovation but there was a terrible odour from the bathroom, the walls were paper-thin (I could hear every conversation and snoring from my neighbour), and I felt a little unsafe at night. However it did seem clean, and the staff were friendly enough, so for one night it was acceptable.
Stayed 1 night in Mar 2024
Response from la direction. on 21 Apr 2024
Chére Alice,Nous vous remercions pour votre retour, Nous prenons en considération vos retours pour améliorer la qualité du service.Bien cordialement.

2/10 Terrible

Mohan Babu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude Staff, I was discriminated when I asked about my room at 4th floor with no Elevator, heater not working all night etc..
Stayed 1 night in Feb 2024

6/10 Okay

Colin

Business traveller
Stayed 1 night in Nov 2023

4/10 Poor

Helen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was okay but tatty, impossible to have a shower without flooding the bathroom. Hotel didn't feel particularly welcoming or safe.
Stayed 2 nights in Nov 2023

2/10 Terrible

Freya

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Aurea

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We like the staff - friendly , helpful and pleasant . The room we were -the door handle is wobbly as well as the window . Concern for safety . The bathroom easily floods .
Stayed 3 nights in Jul 2023
Response from Capo on 26 Jul 2023
Thank you for your feedback! We're glad to hear that you enjoyed our friendly, helpful, and pleasant staff. However, we apologize for the inconveniences you experienced during your stay. Safety is our top priority, and we will address the issue with the wobbly door handle and window immediately to ensure the safety of our guests.Additionally, we'll look into the bathroom flooding situation and take necessary measures to prevent it from happening in the future.We appreciate your valuable input, as it helps us improve our services and provide a better experience for all our guests. If you have any further concerns or suggestions, please don't hesitate to let us know. We hope to welcome you back and offer you an improved experience on your next visit. Thank you for choosing to stay with us!

4/10 Poor

Nathaniel

Stayed 3 nights in Sep 2022

4/10 Poor

Nishat

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room itself was fine, bit weirdly dirty though. The hotel is tiny so the stairs goin up is really weird and wobbly and tiny and the area is really dangerous and scary for women to stay in. The area around prevented me from wearing any type of dress or skirt as id get all the unwanted attention But I will say that the people working there are kind, it's just a bit of a hole and very ugly
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Bad service
I called to ask of we can come a bit earlier or just leave our bags while we tour in Paris. They said the toilet of the room was broken so its either they cancel or get us to another hotel and we dont need to pay anything else but we still need to go to the hotel to pay the city tax. Despite the inconvenience we went there to settle just the tax of £1.96. We walked to the hotel for quite a distance only to be walking another 15-20 minute walk to another hotel. They did not even walk us to the hotel and just gave us a Map. They also dont have a courtesy bus/car to bring us to the next hotel. They said this hotel is just 2min from Gare du Nord which was my preference but not true at all. Anyhow, Apparently when checking my account today, I was debited with another hefty £86.60! Have not contacted the hotel yet as I have to purchase extra for outside UK calls, will have to talk to hotels.com yet. My goodness this was a terrible experience! So much invonvenience they have caused us!
Stayed 1 night in Feb 2022

8/10 Good

Christoffer

Liked: Staff & service, amenities, property conditions & facilities
Room is basic and does the job. Bathroom ceiling had some mildew on it but otherwise it was very clean overall. Location is in the African district/area, so it will be a bit different for those who are expecting textbook paris. Had no issue or concerns with safety, would say it’s like any large city - use your brain.
Stayed 2 nights in Oct 2021

10/10 Excellent

Adjei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Stephen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bunch of idiots
You have got to be kidding! I was trying to book a room in North Carolina! The website placed me in a room in Europe! What is wrong with this company? There was no way to contact or fix the booking.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
There is a heating in the room which is blocked and the room was very cold. And you’re provided with a simmer blanket
Stayed 1 night in Nov 2019

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Only breakfast was a bit light but everything else was fine
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
The location was a worrying mostly for family
Stayed 3 nights in Aug 2019

8/10 Good

Loys

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pros. Friendly stuff. Very cheap neighborhood. Close to basilica. Cons. Super small room. No air conditioning. Leaking shower. And extremely dangerous district.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reviews of this place really undersell the neighbourhood for two reason. 1. It is only close to the Monmarte and otherwise transit is thirty minutes get to the other “big sites”. This is not a big deal if you are on budget or want to avoid the big tourist traps of Paris. 2. I do call some racial components here in my honest opinion. The 18th arrondissement is a “non white” community, bustling with halal cafes and African street markets. If being the only white skinned American in an area bothers you then check in somewhere else. Now honestly speaking, I am a 23 yr old female with my partner we stayed here and moved via transit and walking in this community at all hours of the days. Out at 6am 1am and all throughout the afternoon. The people do not bother, follow, or speak to you and if you know where you’re going the trains are very close by. Paris in general feels like the city to keep an eye on your things. I felt this in every metro and every district. The hotel is quite at night, the staff are welcoming and allowed us to use umbrellas and the male night staff made me a cup of tea free of charge when I requested a drink. Yes. This is no five star hotel, and has modest furnishings and some quirks of its own, yes it feels like you’ve stepped away from Parisian France, but this does not compromise the trip if you want an off the beaten track experience in Paris.
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Liked: Staff & service, room comfort
Do NOT stay in this area
The area is dangerous. The hotel corner is used by multiple drug dealers and pimps. If the hotel was priced below €50/night you could stay there if you had to but it’s €150/night which made us think it was in a better place. I cannot overstate how dangerous this neighborhood is. Do not go outside after dark! The breakfast is ok. The staff is friendly and helpful. The rooms are ok although we lacked sheets the first night.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room was a bit small, we still loved and would recommend Hotel du Globe 18! The staff was lovely and it was in a very walkable area.
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for something closer to Gard Du Nord, this place is good, economical place to stay. Very close even if you take a taxi - maximum 10 euros. Some of the taxi drivers from the station to hotel will try to rip you off by asking 40 euros (lol). From metro, it is 3 stops away! A lot of Halal food places around. Line 4 and 12 (around 5 minute walk) near the hotel. The two (ladies) receptionists during the day time are extremely helpful. They make sure they answer to you all questions. Pretty good guide too, if you travelling first time to Paris. Very polite and ready to help! The manager is pretty good too. He will try to help you as he he can. However, if you are planning to leave early in the morning around 5 am or after 8 pm, you will meet this reception (male) who is just NOT THE GUY you like to talk too! He was so uncomfortable as we woke him up when checking our early in the morning around 530 am as our train was early enough! Even when we complain about room heating, he was like I am not a TECHNICIAN to fix this problem. Just because of above person, I won't say this is not a place to go. Everything is good apart from above receptionist (at night hours), I will definitely staying there (as commutable, affordable for few nights and cooperative staff during the day time).
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It was very nice and calm but I had insects bites
I had insects bites on the second day on my harms, body and face.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne Journée 😊
My stay at the Hotel Du Globe was for two nights it was very nice. The room was clean shower good hot water tv which was on the first floor. The staff are friendly spoke English as I only speak a little French. Breakfast was good. Location was good. Overall a very pleasant stay. Merci Bien. Jon
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to gare du Nord good base for exploring
Unfortunately I had to return early but I will return soon.
Stayed 2 nights in Jan 2018
Response from Noura OULD MOKHTAR on 17 Feb 2018
Dear Guest, Thank you very much for taking the time to review our property. It is always heartwarming to hear that our hotel and services was appreciated. Looking forward to welcome you again. Yours sincerely

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Do It
Poor service and not at all a "good" rated hotel. Area is not a safe zone.
Stayed 1 night in Sep 2017

4/10 Poor

J, Montreal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok Hotel, Bad Neighbourhood
The hotel itself and rooms are ok. We had a problem with our room on the first night, it was dirty (you could feel that it was dirty), itching after sleeping on bed, I don't think it's bed bugs but maybe dust mites. I am not sensitive to this and even I was feeling the itch. The shower was a bit clogged and water was taking a long time to drain out, this was absolutely disgusting and my wife almost had a breakdown. The closet had a female underwear in it (from the previous guest i assume). No AC in room which is not a problem, if only the streets didn't smell like urine, the windows could have been opened. So we changed rooms and the second room was a bit more like the photos and description. It was much more comfortable. but maybe still itchy - or this was in our minds now. The staff are super nice and accommodating. After reading the reviews, I thought the neigbourhood was being exaggerated, but in reality, it is a bit rough, sketchy, and dirty (urine everywhere) and characters hanging around all the time. I didn't feel threatened just dirty as opposed to the other charming side of montmartre which i remember and am so fond of (where sacre coeur is). This is not that side. fairly close to metro and sacre coeur but have to pass through a 5 minute garbage slum to get to it. WE absolutely could not believe this was paris.
Stayed 3 nights in Sep 2017

2/10 Terrible

Wade

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
say no to this hotel
The place was a disaster, didn't stay, they said we could get our money back. Checked in to holiday inn, stayed there!
Stayed 2 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Horrible experience, couldn't even stay.
We could not even stay at this hotel. Online check in was 2pm but they would not let us in until 4pm at which time the hotel was having the fire alarm serviced and it accompanied continuous yelling from the lobby. We asked for a refund and told us no. The hotel was also in a very rough area that felt unsafe during the day and likely somewhere you would not even go out at night. The rooms were also extremely loud with street noise and much less nice than the photo in the listing.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean hotel
Recommended

6/10 Okay

Ian

Liked: Cleanliness, room comfort
Not an area for families or single women @ night, even men wise to keep looking over shoulder & a hand on your wallet. Pity though, nice friendly staff & ok! cheap hotel, but paper thin walls. About 15 mins. metro to tourist areas.

8/10 Good

Thomas

Stayed 1 night in Mar 2024
Response from La direction. on 21 Apr 2024
Cher Thomas,Nous vous remercions pour votre note, ce fut un plaisir de vous recevoir et nous espérons vous revoir une autre fois.Bien cordialement.

2/10 Terrible

Elisee

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities
Sympa, pas cher et personnel très agréable.
Stayed 1 night in Jan 2024

4/10 Poor

Julie

Stayed 1 night in Nov 2023

8/10 Good

jean marie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

zakaria

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fuir cet Hôtel
La salle de bain est degueulasse, ça put. La literie est remplit de punaises. Je me suis réveillé à 2h du matin en me grattant partout, je n’ai pas dormit. Du coup je n’y ai passé qu’une nuit sur les deux réservé initialement.
Stayed 2 nights in Sep 2023

2/10 Terrible

Juan Salvador

Stayed 3 nights in Sep 2023

8/10 Good

Laura

Stayed 1 night in Aug 2023

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil, bon rapport qualité prix.
Stayed 1 night in Aug 2023

2/10 Terrible

Paul

Stayed 3 nights in Aug 2023

10/10 Excellent

Maral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es war sehr gut
Stayed 2 nights in Aug 2023

10/10 Excellent

Slimane

Stayed 1 night in Jul 2023
Response from Capo on 26 Jul 2023
Thank you so much for your kind words! We're delighted to hear that you had a positive experience during your stay at our hotel. Our team works tirelessly to ensure that all our guests feel welcomed and comfortable, and we're thrilled that our efforts made a difference for you.Your appreciation for our friendly and attentive staff means a lot to us. We believe that excellent service is the key to creating memorable guest experiences, and we're glad we could be of assistance to you.It's great to know that you found our facilities and amenities to your liking. We strive to maintain a high standard of quality and cleanliness to ensure our guests have a comfortable and enjoyable stay.Your positive feedback motivates us to keep doing our best and exceed expectations. We hope you had a wonderful time exploring the area and making the most of your visit. If you ever find yourself in the area again, we would be honored to have you stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon!

2/10 Terrible

Julio crsar

Stayed 19 nights in Apr 2023

4/10 Poor

Eanne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Pia M.

Liked: Cleanliness, staff & service, property conditions & facilities
Super nettes Personal in einer kleinen, aber freundlichen Ecke von Paris. In 13 Minuten ist man zufuß an der Sacré-Cœur. Zum Hotelzimmer: Es war recht sauber (für mich okay), aber noch nicht die renovierte Variante. Die Ausstattung hatte ihre besten Jahre schon hinter sich, aber ganz ehrlich, Preis-Leistungs Verhältnis ist absolut gerechtfertigt. Ich komme gerne wieder und würde beim nächsten Mal auch etwas mehr investieren, für eines der renovierten Zimmer. Personal: Ich bin mir sicher, das Personal hätte versucht, jeden Wunsch irgendwie zu verwirklichen. Einfach nett, immer mit einem Lächeln und sehr zuvorkommend. Das Viertel: Ich verstehe nicht, woher diese Clichés kommen, aber ich kann sie nicht bestätigen. Ich hab mich zu jeder Tages ind Nachtzeit wohl und sicher gefühlt. Die Menschen waren freundlich oder mit sich selbst beschäftigt. Alles zusammen war es ein perfekter kleiner Urlaub und ich würde es anderen empfehlen.
Stayed 2 nights in Feb 2023

2/10 Terrible

Claudia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Feb 2023

8/10 Good

Emmanuelle

10/10 Excellent

MAMADOU RAMADAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
UN JOUR JE VIENDARIS A CETTE hébergement*

8/10 Good

Mariam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022