In-room safe, desk, soundproofing, free WiFi

Reviews of Hotel de L'Empereur - Malone Hotels

3 out of 5
Hotel de L'Empereur - Malone Hotels
2 Rue Chevert, Paris, Paris

Reviews

8.8

Excellent

Rating 10 - Excellent. 173 out of 312 reviews" "
Rating 8 - Good. 104 out of 312 reviews" "
Rating 6 - Okay. 20 out of 312 reviews" "
Rating 4 - Poor. 6 out of 312 reviews" "
Rating 2 - Terrible. 9 out of 312 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Heather, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit, and we enjoyed it just as much as the first time. Such pleasant, helpful staff! Easy walk to Metro, dining, Hôtel des Invalides and Eiffel Tower. Our view this time was amazing!
Stayed 2 nights in Apr 2024
Response from Roger Rodriguez Front desk manager. on 17 May 2024
Dear Heather,We thank you for your comments following your stay at the hotel de L’Empereur Paris.It is with great pleasure that we receive your compliments. We are delighted that you enjoyed the welcome you received. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for our staff who workday after day to offer you impeccable service.We would be delighted to welcome you again.Roger RodriguezFront Desk Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance too all attractions. Staff were friendly and helpful with any requirements we had. Rooms are small but functional, well appointed and clean. Bed was also very good and extremely comfortable which I always find to be quite important when staying a few nights. Very happy with our stay at this hotel and would recommend to anyone.
Stayed 5 nights in May 2024
Response from Roger Rodriguez Front desk manager. on 14 May 2024
Dear Michael,We thank you for your comments following your stay at the hotel de L’Empereur Paris.It is with great pleasure that we receive your compliments. We are delighted that you enjoyed the welcome you received. We will be sure to share your comments with our entire team. Your satisfaction is the best reward for our staff who workday after day to offer you impeccable service.We would be delighted to welcome you again.Roger RodriguezFront Desk Manager

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marie was so welcoming when we arrived. She stored our bags for us so we could go shopping before check in time. After checking in we immediately requested to be moved to a larger room. Our original room was very small and not much room for our 6 pieces of luggage. Roger helped us move the next day to their largest suite. It was phenomenonal! He apologized for the inconvenience and added breakfast to the rest of our stay for free. This staff is amazing! Elevator is small and stairs are narrow... But this is the definition of a unique, beautiful boutique hotel. Very walkable to many shops and Cafes in the area. The customer service is phenomenal!!!!! They deserve 10 stars! Will definitely be back!
Stayed 4 nights in May 2024
Response from Roger Rodriguez Front desk manager. on 14 May 2024
Dear Autumn,It brings us great pleasure to receive your positive comments following your visit with us. We are delighted to learn that we met your expectations and contributed to making your Parisian stay more enjoyable.We are pleased to hear that your room change request was appreciated. Whenever possible, we strive to accommodate our guests in this manner.Thank you for acknowledging the comfort of your room, which enhances for the overall experience and sets a positive tone for exploring Paris.Your words are very much appreciated and motivate us to continue to improve our service.We look forward to the opportunity of welcoming you back for another enjoyable stay in the future.Roger RodriguezFront Desk Manager

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Roger Rodriguez Front desk manager. on 14 May 2024
Dear Pamela,What great pleasure to receive your positive impression of our establishment.Don’t hesitate to visit us again, it would be a pleasure to welcome you once more.Roger RodriguezFront Desk Manager

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and condition of this property was excellent! The staff were friendly and helpful and all the major sites were within walking distance. I will definitely return again.
Stayed 5 nights in Apr 2024
Response from Roger Rodriguez Front desk manager. on 30 Apr 2024
Dear Mrs. Brittney,We would like to express our gratitude for your comments following your stay at the Hôtel de L’Empereur. It brings us great pleasure to receive you compliments and learn that you enjoyed the warm welcome you received. We will certainly share your kind words with the entire team.We’re pleased to hear that you were satisfied with our location. Indeed, our positioning is very convenient for reaching all the important places in Paris.We would be thrilled to welcome you again in the future.Roger RodriguezFront Desk Manager

10/10 Excellent

LIANNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful stay at this hotel! The rooms were spacious and spotlessly clean, making for a comfortable and relaxing environment. The hotel's location was also perfect, with easy access to various attractions and amenities nearby. What really stood out, though, was the incredibly friendly and helpful staff. They went above and beyond to ensure that my stay was enjoyable. I would highly recommend this hotel to anyone looking for a great place to stay.
Stayed 5 nights in Apr 2024
Response from Antoine - Front desk on 22 Apr 2024
Dear Lianne,Thank you so much for your glowing review!We're thrilled to hear that you had a wonderful stay with us and that you found our rooms spacious and spotlessly clean, creating a comfortable and relaxing environment for you. It's fantastic to know that our hotel's location was perfect for your needs and that you enjoyed easy access to nearby attractions and amenities.Most importantly, we're delighted that our staff's friendliness and helpfulness stood out to you. Providing exceptional service to our guests is our top priority, and we're pleased that our team went above and beyond to ensure that your stay was enjoyable.Thank you for your recommendation, and we look forward to welcoming you back for another fantastic stay in the future!Warm regards,Antoine Front desk

8/10 Good

Marta

Stayed 4 nights in Mar 2024
Response from Roger Rodriguez Front desk manager. on 3 Apr 2024
Dear Mrs. Perez,We appreciate you taking the time to share your feedback with us.We’re delighted to hear that you enjoyed the comfort of your room and our convenient location, which allows easy access to explore Paris.We look forward to welcoming you again for another Parisian experience.

10/10 Excellent

Vladlena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, with friendly staff and amazing location😊
Stayed 2 nights in Jan 2024
Response from Roger Rodriguez Front desk manager. on 16 Feb 2024
Dear Vladlena,Your comment is greatly appreciated by our team, and we are grateful to count you among our guests.Thank you very much for your feedback following your stay at L'hôtel de L'Empereur Paris.We are delighted to hear that you enjoyed the charm of our establishment. We look forward to seeing you again,Roger Rodriguez Front Desk Manager

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great traditional hotel. Clean and quite a large room for Paris.
Stayed 3 nights in Feb 2024
Response from Roger Rodriguez Front desk manager. on 8 Feb 2024
Dear Paul,We would like to express our gratitude for your comments following your stay at the Hôtel de L’Empereur. It is a pleasure to know that you appreciated your comment concerning the cleaning of the room.Glad to know that you enjoyed your stay with us.We would thrilled to welcome you again in the future.Best regards,Roger RodriguezFront Desk Manager

10/10 Excellent

Merveille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great stay at Hotel de l’empereur. Clara and Natalie at the front desk were very friendly and helpful. I would definitely recommend this hotel and would stay in the future.
Stayed 6 nights in Jan 2024
Response from Roger Rodriguez Front desk manager. on 3 Feb 2024
Dear Merveille,We would like to express our gratitude for your comments following your stay at the Hôtel de L’Empereur. It brings us great pleasure to receive you compliments and learn that you enjoyed the warm welcome you received. We will certainly share your kind words with the entire team.We would thrilled to welcome you again in the future.Roger RodriguezFront Desk Manager

6/10 Okay

Michael

Stayed 5 nights in Jan 2024
Response from Roger Rodriguez Front desk manager. on 3 Feb 2024
Dear Mickael,Thank you for taking the time to share your experience with us. Based on your feedback, we would like to understand why your stay was not completely satisfactory. We typically do not receive ratings this low, soit would be helpful for us to know what aspects you did not enjoy.We look forward to hearing back from you.Roger RodriguezFront Desk Manager

10/10 Excellent

Stuart

Stayed 2 nights in Dec 2023
Response from Roger Rodriguez Front desk manager. on 3 Feb 2024
Dear Stuart,We would like to thank you for giving us a good rating, which reflects your satisfaction with our service.We look forward to your soon return.Best regards,Roger RodriguezFront Desk Manager

8/10 Good

Stuart

Stayed 4 nights in Dec 2023
Response from Roger Rodriguez Front desk manager. on 28 Dec 2023
Dear Mr. Stuart,It is a satisfaction to know that you had a good stay in our establishment.You have been a very kind and correct customer during your stay.We look forward to welcoming you soon.Roger RodriguezFront Desk Manager

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being so close to the Metro and the quiet neighborhood. We always felt safe. The staff was excellent and always willing to help. The room was good size and clean.
Stayed 6 nights in Sep 2023
Response from Roger Rodriguez Front desk manager. on 14 Oct 2023
Dear Pat,We’re glad to hear that you were satisfied with our overall service. we’re delighted to know that our staff were attentive to your various requests during your stay.We would be thrilled to welcome you again in the future.Best regards,Roger RodriguezFront Desk Manager

10/10 Excellent

Makiko

Travelled with partner
Liked: Staff & service
We thoroughly enjoyed our stay. The staff was very helpful and went the extra mile to ensure we had a nice stay. The hotel has a very good breakfast and is in a quiet street...around the corner are restaurants and nearby is a pedestrian street with many international cafes, restaurants, fruit stands etc. We definitely will recommend to our friends
Stayed 2 nights in Oct 2023
Response from Roger Rodriguez Front desk manager. on 14 Oct 2023
Dear Makiko,We would like to express our gratitude for your comments following your stay at the Hôtel de L’Empereur. Glad to hear that you were satisfied with the location of our establishment. That’s true that you’ll be able to find everything close by.We would thrilled to welcome you again in the future.Best regards,Roger RodriguezFront Desk Manager

10/10 Excellent

Sharon, Amesbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most pleasant stay. The staff were very helpful. The rooms were clean and it was in a very walkable location!!
Stayed 2 nights in Sep 2023
Response from Roger Rodriguez Front desk manager. on 13 Sept 2023
Dear sharon,We sincerely appreciate your valuable feedback following your stay at Hotel de L’Empereur Paris. It is with great pleasure that we receive your score and learn about your experience.Your satisfaction is the best reward for our dedicated team, who work tirelessly day after day to ensure an impeccable guest experience.We look forward to the pleasure of welcoming you back in the future, and we hope to make your next stay even more memorable.Best regards,Roger Rodriguez Front Desk Manager

10/10 Excellent

Erin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely boutique hotel with beautiful Parisienne vibe. Warm friendly and extremely helpful staff. Quiet neighbourhood but still close to restaurants supermarket and shops. Walking distance to Eiffel Tower and transport. Highly Recommend.
Stayed 4 nights in Sep 2023
Response from Roger Rodriguez Front desk manager. on 13 Sept 2023
Dear Erin,Thank you for taking the time to share your impressions with us. We are delighted that our establishment and the quality of service lived up to your expectations.We are delighted to have you as a guest and your comment will be shared with the entire team.This kind of comment has an extraordinary effect on the morale of our teams and we hope to continually live up to our customers' expectations.Thank you for your trust and kindness.We look forward to welcoming you back. Best regards,Roger RodriguezFront Desk Manager

10/10 Excellent

Vance W, Olathe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from Roger Rodriguez Front desk manager. on 13 Sept 2023
Dear Vance,We sincerely appreciate your valuable feedback following your stay at Hotel de L’Empereur Paris. It is with great pleasure that we receive your score and learn about your experience.We look forward to the pleasure of welcoming you back in the future, and we hope to make your next stay even more memorable.Sincerely you,Roger Rodriguez Front Desk Manager

10/10 Excellent

Ha jin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like this hotel!!!
Stayed 3 nights in Aug 2023
Response from Roger Rodriguez Front desk manager. on 30 Aug 2023
Thank you for taking the time to share your impressions with us. We are delighted that our establishment and the quality of service lived up to your expectations.The score you have given us has an extraordinary effect on the morale of our teams and we hope to continually live up to our customers' expectations.Thank you for your trust and kindness.We look forward to welcoming you back. Yours faithfullySincerely,Roger Rodriguez Front Desk

10/10 Excellent

Kara

Stayed 1 night in Aug 2023
Response from Roger Rodriguez Front desk manager. on 24 Aug 2023
Dear Kara,We're delighted to hear that you enjoyed your time with us during your stay in Paris. We hope to have the pleasure of welcoming you back to our establishment in the future.Best regards from Paris!

10/10 Excellent

mary

Stayed 1 night in Jul 2023
Response from Roger Rodriguez Front desk manager. on 12 Aug 2023
Dear Mrs. Hensarling,It's a pleasure to hear that you've had a positive experience during your stay with us. Our primary goal is to ensure the utmost satisfaction for our customers throughout their time here.We're eagerly looking forward to the opportunity to welcome you back in the future, with the intention of crafting new wonderful memories together. Thank you for your support, and we can't wait to have you with us again.Best regards from Paris!

8/10 Good

Pablo A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good size room and bathroom
Stayed 3 nights in Jul 2023
Response from Roger on 15 Jul 2023
Dear Pablo,It's a pleasure to know that you enjoyed your stay with us.All the Empereur Team wish you an excellent day and hope to receive you next time.Best regards from Paris.RogerFront desk

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Was a nice quiet spot close walking distance from most sites. Room very very comfortable, only problem was climate control wasn’t working in the room but we were given the option to change rooms
Stayed 2 nights in Jul 2023
Response from Roger on 7 Jul 2023
Dear Sarah,We sincerely apologize for the air conditioner inconvenience. We understand your frustration and would like to address your concerns. However, were pleased to know that we were able to relocate him to another room.We appreciate your understanding and look forward to the opportunity to make amends and provide you with a pleasant experience. Kind regards,Roger

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an excellent recently updated hotel. The room is modern, comfortable, air conditioned and quiet. The elevator is OK. The staff is terrifid.
Stayed 5 nights in Jun 2023
Response from Jeanpierre Martin Front desk manager. on 14 Jun 2023
Dear David ,Thank you so much for your wonderful review. We are thrilled to hear that you had an excellent stay with us and that you enjoyed our recently updated, modern rooms. Your comfort and satisfaction are our top priorities, and it brings us great joy to know that our accommodations met your expectations.Also, we are delighted to hear that our staff provided terrific service during your stay. Our team always aims to provide our guests with the best possible service, so they will certainly be pleased to hear your kind words.We appreciate you taking the time to provide us with such positive feedback. We value the experiences of our guests, and your comments will undoubtedly encourage our team to continue their efforts.Thank you once again for your kind words. We look forward to welcoming you back in the near future for another enjoyable stay.

10/10 Excellent

lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location super staff
Stayed 4 nights in May 2023
Response from Jeanpierre Martin Front desk manager. on 30 May 2023
Dear Lawrence,Thank you for your review! We're thrilled to hear that you had a great experience with us. Our location is indeed a highlight, and we're glad it suited your needs. It's also wonderful to know that our staff provided excellent service during your stay. We strive to deliver exceptional hospitality, and your kind words are greatly appreciated. Should your travels bring you back to the area, we would love to welcome you again. Thank you for choosing our hotel, and we hope to see you soon!

8/10 Good

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful. If you had a problem with your room it was taken care of right away. After the second day, you were known by your first name. Always asked how your day was. Very welcoming place.
Stayed 5 nights in May 2023
Response from Jeanpierre Martin Front desk manager. on 30 May 2023
Dear Patricia,Thank you for your review! We're delighted to hear that our team provided excellent service and made you feel welcomed throughout your stay. It's our goal to ensure that our guests have a comfortable and enjoyable experience, and we're glad we could promptly address any issues you may have had with your room. Building a personal connection with our guests is important to us, and we're happy to know that you felt recognized and valued during your time with us. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

judy, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great, very friendly and helpful, was very walkable… the only bad thing was the coffee
Stayed 4 nights in May 2023
Response from Jeanpierre Martin Front desk manager. on 24 May 2023
Dear Judy,Thank you for your feedback regarding your recent stay at our hotel. We're glad to hear that our staff provided you with great service and that you found the location convenient for walking around. We appreciate your comments about the coffee and apologize if it didn't meet your expectations. We will take note of your feedback and use it to improve our offerings. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for choosing our hotel.

10/10 Excellent

kourosh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and caring staff.
Stayed 6 nights in May 2023
Response from Jeanpierre Martin Front desk manager. on 24 May 2023
Dear Kourosh,Thank you for taking the time to leave us a review. We are delighted to hear that our staff was friendly and caring during your stay. Providing excellent customer service is one of our top priorities, and it's always rewarding to know that our efforts have been appreciated. We hope to have the pleasure of welcoming you back to our hotel in the future. Thank you for choosing us.

8/10 Good

Ted

Travelled with family
Liked: Cleanliness, staff & service
Rooms with a view of old Paris in an old building. Close to Rue Cler and the Etoile Militaire Metro stop, this is a more affordable option to enjoy the area. A view of the Eiffel Tower is just a five minute walk to the Champs de Mars.
Stayed 5 nights in Apr 2023
Response from Jeanpierre Martin Front desk manager. on 4 May 2023
Thank you for sharing your review! We're thrilled to hear that you enjoyed the views from our rooms and found our location convenient. We are always striving to provide affordable options for our guests to make their stay enjoyable. We hope to welcome you back soon!

6/10 Okay

Oghor, Keller

Travelled with family
Nothing to say. It was just okay. Nothing special.
Stayed 3 nights in Apr 2023
Response from Jeanpierre Martin Front desk manager. on 4 May 2023
Dear Oghor,We thank you for taking the time to share your opinion.We hope to be able to accommodate you again in the future.

10/10 Excellent

Reilly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful and location was great.
Response from Jeanpierre Martin Front desk manager. on 7 Apr 2023
Dear Reilly,The hotel is situated in an excellent spot for sightseeing Paris, close to many public transportation options and several Parisien monuments, all of our staff thanks you for your kind words and we hope to be able to accommodate you again in the near future.

8/10 Good

Judy

Stayed 2 nights in Feb 2023
Response from Jeanpierre Martin Front desk manager. on 14 Feb 2023
Dear Judy,We thank you for your positive review.We hope to be able to accommodate you again in the future.

8/10 Good

Jonathan Mark

Stayed 6 nights in Jan 2023
Response from Jeanpierre Martin Front desk manager. on 7 Mar 2023
Dear Mr Mark,We thank you for taking the time to share your positive feed back.We hope to be able to accommodate you again in the future.

10/10 Excellent

Jeannette, Seattle

Response from Jeanpierre Martin Front desk manager. on 7 Mar 2023
Dear JeannetteWe thank you very much for your perfect review and we hope to be able to accommodate you again in the future.

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly
Response from Jeanpierre Martin Front desk manager. on 23 Dec 2022
Dear AHmed,We thank you very much for your kind words and we hope to be able to accommodate you again in the future.

8/10 Good

Jacqueline, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service
Good location, close to metro station and in front of Les Invalides, and close to the Eiffel Tower. Also, a few metro stops from Champs Elysse. Excellent staff at the front desk. Close to many eating places and especialty stores.
Response from Jeanpierre Martin Front desk manager. on 1 Dec 2022
Dear Jacqueline,We thank you very much for your positive review.The hotel is located in a perfect spot for sightseeing Paris, close to many public transportation options and several Parisien monuments within walking distance, all of our front desk staff thanks you for your kind words its appreciated, we hope to be able to accommodate you again in the future.

10/10 Excellent

Erina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and so was the bathroom. Good location for doing the usual tourist attractions. The only downside is the noise proof is not great - we stayed on 1 st floor and can hear people talking and going up/down stairs late at night that kept waking us up.
Stayed 2 nights in Nov 2022
Response from Jeanpierre Martin Front desk manager. on 17 Nov 2022
Dear Erina,We thank you very much for your great review.Our deluxe rooms are very spacious and confortable, the hotel is located in a perfect spot for sightseeing Paris close to many public transportation options and several Parisien monuments, we apologize for the noise caused by other guests.We hope to be able to accommodate you again in the future.

10/10 Excellent

Eleri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2022

2/10 Terrible

enna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was so outdated and smelly . No fan in the bathroom, air-conditioner barely worked in the room . Wifi was terrible, had to use mobile data. Staff was friendly. Paid more price than others which was wrong choice . Street was ok, close to Effel tower and others . Recommend 8Arr though much cleaner and lower proce and more convenient. Nice customer service .
Response from Jeanpierre Martin Front desk manager. on 9 Nov 2022
Dear Enna,We apologize for any inconvenience during your stay, we've never any complaints about the wifi but we're going to look into the issue, the hotel has an excellent location close to many public transportations options and several Parisien monuments, we thank you for your kind words regarding our service.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Close to cafes and could walk to many attractions. Size of the room was good for me and my son. Very nice boutique hotel. Would stay there again.
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 9 Nov 2022
Dear Brian,We thank you for sharing your opinion.The hotel is located in a perfect spot for sightseeing Paris, close to many Parisien monuments and several public transportation options, we're glad you found the hotel to be very nice and we hope to be able to accommodate you again in the future.

10/10 Excellent

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location next to the Invalides. Extremely nice and helpful staff. Modern bathroom. Great view of the dome of Napoleon's tomb.
Stayed 6 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager on 1 Nov 2022
Dear Michael,We are very happy to read your perfect review.Our hotel is located in a perfect spot for sightseeing Paris,close to many public transportation options and several Parisien monuments, all of our staff thanks you for your kind words and we hope to be able to accommodate you again in the future.

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was so nice, and the place was pretty good too. Just the view from the room was not great.
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager on 1 Nov 2022
Dear Allen,We thank you very much for your excellent comment.The hotel is located in a perfect spot close to many Parisien monuments and several public transportation options.

10/10 Excellent

Diljit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was the best. Very friendly and helpful staff.
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 20 Oct 2022
Dear Diljit,We thank you very much for your perfect review.All of our staff thanks you for your kind words and we hope to be able to accommodate you again in the future.

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly. Specially Roger from reception. Always with an smile and asking if we needed any assistance. The breakfast was good and good price also. The room was small but we did not need anything more. I didn't like the shower door its very uncomfortable and not functional. The maid on early morning was very noisy on the hallway. I will definitely recommend staying here. Very to close to train station and decent walk to eiffel tour.
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 19 Oct 2022
Dear Katia,We thank you very much for your excellent review.All of our staff thanks you enormously for your kind words, we do our best to make everyone feel like at home, specially Roger, our breakfast is one of our strongest points and we're glad to read that you have appreciated it, we apologize for the shower we'll try to figure a better disposition. the hotel is located in a perfect spot for sightseeing Paris close to many public transportation options and several Parisien monuments.We hope to be able to accommodate you again in the future.

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 19 Oct 2022
Dear Jonathan,We thank you very much for your perfect review.We hope to be able to accommodate you again in the future.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best thing about this hotel is its location. We could walk to the Eiffel Tower, the Arc De Triumph, the Louvre etc and the train station was a short walk away too. We chose this hotel due to its location, boutique style and large rooms. Our deluxe room was larger than most Paris hotel rooms. There was plenty of space and we had two windows that we could open for fresh air. The bathroom was large and very clean but a little dated and tired. The king size bed was comfortable and our room was serviced each day. There are many cafes and restaurants to choose from when you walk out the door and I would highly recommend this hotel to family and friends. The staff were lovely and spoke very good English.
Stayed 4 nights in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 14 Oct 2022
Dear Michelle, We thank you enormously for your positive review.The hotel is located in an excellent spot for sightseeing Paris, close to many public transportation options and several Parisien monuments.All of our staff thanks you for your kind words, we do our best to make everyone feel as confortable as at home, our deluxe rooms are very spacious for Parisien standards and we're glad to read that you have appreciated it.We hope to be able to accommodate you again in the future.

10/10 Excellent

Hermine, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Rooms are spacious and feel chic
Stayed 1 night in Oct 2022
Response from Jeanpierre Martin Front desk manager. on 11 Oct 2022
Dear Hermine,We thank you very much for your perfect review.All of our staff thank you for your kind words regarding our service.We hope to be able to accommodate you again in the future.

8/10 Good

Anahit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean and rather large. The area is quiet and easily accessible by public transport. There is plenty of choice at breakfast... only the filter coffee... I couldn't drink it!
Stayed 2 nights in Sep 2022
Response from Jeanpierre Martin Front desk manager. on 4 Oct 2022
Dear Guest,We thank you very much for your positive review.The hotel is located in a perfect spot for sightseeing Paris, Close to many public transportation options and several Parisien monuments, our breakfast is one of our strongest points and we're glad to read that you have appreciated it, we apologize for the coffee but we do have italien expressos available at the front desk in any case.We hope to be able to accommodate you again in the future.

10/10 Excellent

Rick

Stayed 8 nights in Sep 2022

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had trouble with my flight and other members of the party made it on time the hotel worked with me to get them 8n the rooms while I was not there.
Stayed 4 nights in Sep 2022
Response from Jeanpierre Martin Front desk manager. on 27 Sept 2022
Dear Todd,We thank you very much for your perfect review.We do our best to help in any way possible our customers and we're glad to read that you have appreciated it.We hope to be able to accommodate you again in the future.