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Reviews of B&B HOTEL Paris Italie Porte de Choisy

2 out of 5
B&B HOTEL Paris Italie Porte de Choisy
3 à 15 rue Charles Leroy, Ivry-sur-Seine, Val-de-Marne

Reviews

8.2

Very good

Rating 10 - Excellent. 269 out of 817 reviews" "
Rating 8 - Good. 387 out of 817 reviews" "
Rating 6 - Okay. 88 out of 817 reviews" "
Rating 4 - Poor. 48 out of 817 reviews" "
Rating 2 - Terrible. 25 out of 817 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

TOAN Q

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The only reason I booked this hotel bc it's convenient to go around. It's located in a corner with tram & metro just a few steps away. But the room is so cold, I tried to turn the heater on but the receptionist told me that they don't have Heater, only air conditioner for summer!!! It was so cold, outside was 9degree C. The room was tiny, did not have a kettle for you to have hot water, no hair dryer, pillows were so thin. I paid for the same price I paid for Novotel, a 4-Star Hotel, just 25 meters away. I would not return even if it's FREE!!
Stayed 2 nights in Apr 2024

4/10 Poor

hue, LITTLETON

Stayed 2 nights in Apr 2024

4/10 Poor

hue, LITTLETON

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Moise

Liked: Cleanliness, staff & service
The place was nice and clean
Stayed 4 nights in Jan 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as central as I would like in Paris, albeit close to the metro.
Stayed 10 nights in Dec 2023

10/10 Excellent

Alfie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 4 nights in Dec 2023

10/10 Excellent

Marie

Stayed 2 nights in Oct 2023

10/10 Excellent

Kien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Carl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from Arrondissement 13 and near tramway and metro. Lots of Asian restaurants. Great price
Stayed 3 nights in Jul 2023

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nothing to complain about.
Stayed 2 nights in Jul 2023

6/10 Okay

Hamed

Stayed 2 nights in Jun 2023
Response from German on 27 Jun 2023
Madame, Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

2/10 Terrible

Qi

Business traveller
Disliked: Property conditions & facilities, room comfort
budget hotel
the condition is very poor.
Stayed 3 nights in Jun 2023
Response from German on 22 Jun 2023
Bonjour Qi,Nous vous remercions de nous avoir accordé ces quelques instants pour nous donner votre avis. Nous sommes navrés d'apprendre que votre séjour n'a pas été à la hauteur de vos attentes.Lors d'un prochain séjour n'hésitez surtout pas à vous rapprocher de la réception de l'hôtel. Je vous rappelle que nous sommes un hôtel 2 étoiles, de gamme économique. Nos prestations correspondent à cette gamme là. Nous espérons avoir l'opportunité de vous accueillir de nouveau dans l'espoir d'améliorer votre jugement sur notre hôtel.

6/10 Okay

FERNANDO

Liked: Cleanliness, property conditions & facilities
wifi was too weak
Stayed 3 nights in Jun 2023
Response from German on 22 Jun 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great people, great beds, and great service.
Stayed 6 nights in May 2023
Response from German on 22 Jun 2023
Bonjour Joseph,Nous sommes ravis que vous ayez apprécié votre séjour. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjour.

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Not in the greatest area, but not scary, just a long ride to sites, etc. Technically not in central Paris, which means you'll pay (higher) meter rate from CDG, not set taxi rate. Rooms a bit spartan, but impeccably clean and good efficient housekeeping, including if you don't leave your room until later in the day.
Stayed 5 nights in May 2023
Response from German on 22 Jun 2023
Bonjour Jeffrey,Nous vous remercions d’avoir choisi le B&B Paris Italie Porte de Choisy. Nous sommes très heureux que votre séjour se soit bien passé. C'est avec grand intérêt que nous avons pris en compte vos commentaires. Lors de la réservation, vous aviez l'opportunité de voir l'emplacement de l'hôtel. Nous sommes à 25 minutes en métro du centre de Paris.A très bientôt parmi nous !

8/10 Good

Delbert, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its a solid place to stay if you are looking for a clean, cheap place to stay for a night or two. The neighborhood that surrounds the property is not very good and i wouldnt recommend walking around the area at night. Order take out and stay in. The staff are super helpful and the lobby is a great place to relax and hangout in.
Stayed 1 night in May 2023
Response from German on 22 Jun 2023
Bonjour Delbert,Merci d'avoir partagé votre expérience.Toute l'équipe est très heureuse que vous ayez passé un agréable séjour au B&B Paris Italie Porte de Choisy.Ce fut un réel plaisir de vous recevoir.Nous espérons avoir l'opportunité de vous accueillir de nouveau lors d'un prochain séjour.

4/10 Poor

Thang Quyet

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 2 nights in May 2023
Response from German on 22 Jun 2023
Bonjour Thang,Nous avons bien pris connaissance de votre avis et sommes vraiment désolés que votre séjour n'ait pas été à la hauteur de vos attentes.C'est une priorité pour nous de satisfaire nos clients et qu'ils repartent en gardant un agréable souvenir de leur séjour. Nous avons pris les mesures nécessaires afin que ces problèmes de propreté ne se reproduisent plus.Nous espérons que vous conserviez votre confiance en notre enseigne et avoir la plaisir de vous accueillir pour un autre séjour au B&B Paris Italie Porte de Choisy.

4/10 Poor

Thuy

Stayed 2 nights in Mar 2023

4/10 Poor

Arlan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel but no very much budget price!
Stayed in this hotel for three nights. small room with no much space to move, budget hotel but not very much budget price.
Stayed 3 nights in Jan 2023
Response from German on 11 Mar 2023
Bonjour Arlan,Merci d’avoir pris le temps de partager votre expérience dans notre établissement. De tels retours nous permettent en effet de toujours améliorer la qualité de nos prestations, bien que nous soyons surpris de vos remarques. En effet, la taille de nos chambres est conforme au classement hôtelier en catégorie 2 étoiles. N'hésitez surtout pas la prochaine fois à nous faire part de vos remarques sur place. Nous ne manquerons pas de vous proposer une solution lorsque c'est possible.En espérant avoir le plaisir de vous accueillir de nouveau

10/10 Excellent

Thang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice over all . Will be back

2/10 Terrible

Siddharth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very bad experience, definitely not recommended.
This was my first visit to a B&B chain of hotels in Paris. Unfortunately, the room is not at all like they display in the pictures. The room did not have a single piece of amenity. No kettle for hot water, no pouches for tea/coffee, no dustbin in the room, or basic toiletries provided such as a hand soap. The bathroom sink was getting clogged and the water started leaking from the bottom of the sink making the bathroom floor dirty. The room service was not done for a long time after we made the complaint, and we had to live with the problem for quite some time. The breakfast was extremely basic and there was no toaster for a basic meal of bread & butter. We had to eat cold bread and that caused digestion issues giving us trouble for the rest of the day. There was no warm food available for vegetarians. It is unfortunate that the hotel staff has did not consider vegetarians at all. The staff in the breakfast area didn’t seem to care to get new food items when the supplies went low. There wasn’t any phone provided in the room to call reception and every time we went to the reception to make a compliant, the staff was not at all welcoming. They just asked us to wait for an undefined period of time and did not seem to care about the discomfort that their guests were going through. One should visit this hotel only if they have very low expectations from the service that they might get.
Stayed 2 nights in Oct 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
A/C didn’t work properly. Room has no toiletries. Vending machine didn’t work. Staff speak barely any English
Stayed 1 night in Aug 2022

4/10 Poor

Rafal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Dirty carpet, very small rooms, small pillow, AC was working and cold
Stayed 3 nights in Jul 2022

10/10 Excellent

Manon

Stayed 1 night in Jul 2022

10/10 Excellent

Mrs g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was very good
Stayed 1 night in May 2022

8/10 Good

Evelyn

Stayed 2 nights in May 2022

8/10 Good

Mrs g

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms could do with kettle in room and a bin in the room
Stayed 3 nights in Apr 2022

10/10 Excellent

Leticia Xiomara

Stayed 4 nights in Feb 2022
Response from Mathilde on 9 Apr 2022
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, B&B PARIS Italie Porte de Choisy.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good 2 star hotel
The hotel was as advertised. Pretty good for a 2 stars. One of the only things that we would've liked to have is a small fridge to preserve our food.
Stayed 6 nights in Dec 2021

10/10 Excellent

HSIU PO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Garam

Stayed 3 nights in Sep 2021

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
reat for short stays
The staff were extremely friendly and helpful. The room was basic but very clean and quite small. Perfect for a short stay but not recommended for longer. The parking was easy and well priced. We stayed here to avoid the need for the car to be registered for Paris emissions and that worked well. Close to the metro and a very good price.
Stayed 3 nights in Sep 2020
Response from B&B Hôtel Paris Italie Porte de Choisy on 20 Sept 2020
Dear Glen, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and liked the staff. Hope to see you again very soon at B&B Hotel Paris Italie Porte de Choisy. Sincerely. Mallaury, Reception

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay...streets are under construction
Stayed 2 nights in Mar 2020
Response from Tanguy PARROT on 11 Mar 2020
Dear Guest, We are delighted that you enjoyed your stay at the hotel. The satisfaction of our guests is our main concern and it is always a real pleasure to read remarks like yours. We look forward to welcoming you during your next stay. Tanguy PARROT, deputy director.

8/10 Good

Abhinav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good for the price. Rooms were small but clean. Staff was very courteous and helpful, especially Ms Ghelia, at the reception. Starting point of my bus had changed at the last moment and she immediately helped in finding out the new location and quickly arranged a transport for me. Without her prompt help I would have missed my bus. Location: market and restaurants nearby. Slightly far from main Paris tourist attractions but Public transport, Tram, metro, bus stop nearby at a walking distance. I would recommend to stay considering the price, cleanliness and most importantly the courteous & helpful staff.
Stayed 1 night in Feb 2020
Response from Tanguy PARROT on 11 Mar 2020
Dear Abhinav, Thank you for taking the time to express your opinion about your stay. Your positive comments are a real encouragement for the whole team and we are delighted that your stay with us was up to your expectations. See you soon! Tanguy PARROT, Assistant Manager.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Re-booking, please...for, an all paid...for, rsvp
Hi, Excellent, very understanding/and, willing to work with you! Best, Sandy
Stayed 3 nights in Dec 2019
Response from Tanguy PARROT on 23 Feb 2020
Dear Sandy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Tanguy PARROT, deputy manager.

10/10 Excellent

M.Hakim, Cyprus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to many things, super clean, comfy beds, hot water, good climatiser, excellent for business days in Paris, helpful staff at the reception. Never the less the food and beverages machines at the lobby. Will always return there.
Stayed 2 nights in Dec 2019
Response from Tanguy PARROT on 12 Jan 2020
Dear M.Hakim, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. You will be always more than welcome. Sincerely, Tanguy PARROT, directeur adjoint.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
My wedding ring was stolen from my room and like 60 Euros, and I was 100 percent sure that it was in my room before we went to breakfast, ask to speak to a manager, no manager on duty at that time, ask to see the cameras, they say no. Call during the next week, no answers.
Stayed 2 nights in Aug 2019
Response from Tanguy PARROT on 24 Dec 2019
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. What happened with your luggage does not represent our standards of service. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Tanguy PARROT, deputy manager.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The towels are really small and they don’t provide extra pillows and towels. Rooms are clean and quiet Breakfast is great.
Stayed 4 nights in Nov 2019
Response from Tanguy PARROT on 1 Dec 2019
Dear guest, Thank you so much to share with us your experience. We are sorry that the room was not large enough. The cleanliness and the breakfast made you happy and we're proud of it. We strongly hope to see you soon. Tanguy PARROT, deputy manager.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Tanguy PARROT on 21 Nov 2019
Cher client, Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Nous espérons vous voir très prochainement au sein de notre établissement. Tanguy PARROT, directeur adjoint.

6/10 Okay

Cam

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Tanguy PARROT on 12 Nov 2019
Dear guest, We have taken note of your rating following your stay in our hotel. We regret that our services did not meet your expectations. In the future, please do not hesitate to send us your comments. We attach great importance to customer feedback, which allows us to constantly improve our quality. We look forward to seeing you soon in our hotel. Tanguy PARROT, deputy manager.

6/10 Okay

Dan

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice hotel, but some black staff was not nice to me,
Stayed 3 nights in Oct 2019
Response from Tanguy PARROT, deputy manager. on 23 Oct 2019
Dear Dan, Thank you so much for sharing your experience. First of all, we apologize for this bad experience. It does not represent our standards in terms of behaviour and service. In order to improve our guest relationship, could you send directly to my email adress hebergement-4583@hotelbb.com a feedback with more details. It would help us a lot to know exactly the trouble. Our aim is to make your stays as pleasant as possible. Looking forward to your email, Kind regards, Tanguy PARROT, deputy manager.

4/10 Poor

Hannah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Mallaury on 21 Nov 2019
Bonjour Hannah, Nous avons pris connaissance de votre notation suite à votre séjour dans notre hôtel. Nous regrettons que nos prestations n'aient pas répondu à vos attentes. A l'avenir, n’hésitez surtout pas à nous faire part de vos remarques. Nous attachons beaucoup d'importance aux avis clients, qui nous permettent de toujours améliorer notre qualité. En espérant vous revoir prochainement dans notre hôtel. Bien cordialement, Mallaury, réception

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Mallaury on 21 Nov 2019
Cher(e) client(e), Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Hôtel Paris Italie Porte de Choisy. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes. A très bientôt ! Mallaury, réception.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Sep 2019
Response from Mathurin. on 4 Oct 2019
Bonjour, Merci d'avoir pris le temps d e noter notre hôtel. Nous espérons vous revoir au plus vite dans notre établissement. Bien à vous, Mathurin.

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Mathurin on 3 Oct 2019
Bonjour, Merci d'avoir pris le temps de noter notre établissement. Nous sommes ravis de comprendre que vous avez apprécié votre séjour dans notre hôtel et nous espérons vous revoir très vite. Bien à vous, Mathurin.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay
Away from the touristy spots in Paris, this hotel is quiet and the staff friendly. The beds are comfortable and the shower is hot. Wifi is log in each time you use it but worked well.
Stayed 2 nights in Sep 2019
Response from Mathurin on 22 Sept 2019
Good morning , Thank you for the great review and for the 10 stars rate ! We are happy that you like our hotel and our amenities. We hope to see you back for another journey. Best regards, Mathurin.

8/10 Good

Marina, Florida Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and simple accommodation. Staff working at the reception were pleasant, helpful and always nice.
Stayed 6 nights in Sep 2019
Response from Mathurin. on 22 Sept 2019
Good morning, Thank you for taking some of your time to rate us and to put a comment on our establishment. We are happy to read that you liked our hotel and our amenities. Hoping to see you soon back for another journey. Best regards, Mathurin.

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019
Response from Mallaury on 21 Nov 2019
Cher(e) client(e), Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour au B&B Hôtel Paris Italie Porte de Choisy. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes. A très bientôt ! Mallaury, réception.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Australia
Service so badly ,password not working in one day change 6 password still can’t get to the room
Stayed 2 nights in Aug 2019
Response from Mathurin on 6 Sept 2019
Good morning, We are sorry thet you encontered this problem. Unfortunatly, it can sometimes happen that the codes are not working and we cannot do anything except changing the codes and try again. Best regards, Mathurin.