Reception

Reviews of Aparthotel Adagio Paris Malakoff Châtillon

Aparthotel Adagio Paris Malakoff Châtillon
60 avenue Pierre Brosselette, Malakoff, Hauts-de-Seine

Reviews

8.4

Very good

Rating 10 - Excellent. 155 out of 368 reviews" "
Rating 8 - Good. 166 out of 368 reviews" "
Rating 6 - Okay. 23 out of 368 reviews" "
Rating 4 - Poor. 13 out of 368 reviews" "
Rating 2 - Terrible. 11 out of 368 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Celine

Liked: Cleanliness, amenities, property conditions & facilities
Best place to stay near Paris, for me.
Stayed 5 nights in Feb 2024

10/10 Excellent

Celine

Liked: Cleanliness, amenities, property conditions & facilities
Love the location very much.
Stayed 4 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, room comfort
Ok, but we'd stay closer to the city next time
Large comfortable room with a useful kitchenette. The shower was cosy and leaked badly over the floor. Free use of the coffee machine at reception was good. Location is ok, about a 10 minute walk to the metro and a 20 minutes ride into the city centre. Very strict with checkin and checkout times and would not honour the VIP 2 hour late checkout on the email confirmation.
Stayed 7 nights in Aug 2023
Response from Clémentine AUBERT, Directrice adjointe multi-sites on 2 Oct 2023
Dear David, Thank you so much for your kind feedback. We are glad that you appreciated you stay in our Aparthotel Adagio. We hope welcome you back very soon. Best regards,

2/10 Terrible

Ayman

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Clémentine AUBERT, Directrice adjointe multi-sites on 16 Oct 2023
Cher Ayman, Nous vous remercions pour votre retour sur séjour. Nous sommes navrés que votre séjour n'ait pas été à la hauteur de vos attentes. N'hésitez pas à nous en dire davantage par mail, cela nous permettrait d'améliorer la qualité de nos services.

8/10 Good

Verified traveller

Decent - But with faults.
Hotel overall good condition and reasonably well looked after, however the room smelt of sewerage on entering and the air conditioning was locked at 24c. Which initially was great when coming in from outside (33c+) however it made it practically impossible to sleep at night.
Stayed 4 nights in Jul 2023
Response from Clémentine AUBERT, Directrice adjointe multi-sites on 30 Aug 2023
Dear guest, Thank you for your feedback. We apologies for the bad smell and the too hot air-conditionning you had in your room. We hope you will come back next time as we can welcome you with a better services. Best regards,

10/10 Excellent

Winsmar

Travelled with family
EXCELLENT PLACE, WITH GOOD SERVICES
Stayed 3 nights in Jun 2023

8/10 Good

kristina

Business traveller
Liked: Room comfort
Stayed 6 nights in Nov 2022

10/10 Excellent

Hala

Liked: Amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2022

6/10 Okay

Safiyya Haleema

Stayed 3 nights in Aug 2022

8/10 Good

Kenny Alexander Cordero

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staying in this property was definitely a hit or miss. Now first I’ll give all the great things about it. We booked this hotel for 10 days but we only stayed for 4. The rooms were clean. One did not have toilet paper but we simply asked for it and they gave it to us. We did not do the booking with a breakfast and you must! The breakfast is good but if you didnt pay it then you have to pay 15 euros per person. There was always different staff members there. Some were not accommodating at all. Some were amazing! Deborah was kind and always friendly to our needs! I asked for her name just so I can mention her here! She is the reason why our stay here was great! Now what was somewhat negative. We were a family of 5 and we arrived very early. This is not a regular hotel as it is aparthotels. So the room was not ready when we arrived. We were tired and we did explore a bit but were so exhausted we came back and slept in those uncomfortable seats. One of the staff pitied us and let us in earlier than when they said. Another thing is the location. In Expedia I put Eiffel Tower to be the main focus of the hotel. Now you can see it the higher floor you are but the Hotel is rather remote from it. The amenities and everything was decent but we had to pay around 15 euros every time we wanted to go to the touristic areas. This is great for locals that can use the metro and things but foreign I would avoid unless you know your way around Paris. Other than that it was good stay!
Stayed 10 nights in Aug 2022

8/10 Good

Verified traveller

Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Room comfort
The garage parking is never available
Stayed 2 nights in Nov 2021
Response from claire Lebrun Directrice Adjointe on 18 Nov 2021
Hello Thank you for taking the time to write to us following your stay. Indeed, despite the numerous parking spaces that we have, we are not able to offer parking to each of our customers, however our reception service can offer you an alternative by indicating to you a public and secure parking in the city which is a 7-minute walk away. See you soon

2/10 Terrible

Chris and Todd

Disliked: Cleanliness, room comfort
Don't Stay There
The front desk was not very receptive to our needs, No pillows, No Towels, Dirty sheets and comforter...
Stayed 2 nights in Nov 2021
Response from claire Lebrun Directrice Adjointe on 18 Nov 2021
Dear guest We are really surprised by your return following your stay. As you can see for yourself from the comments of our customers, our reception staff are usually highly regarded by our customers. However, we will not fail to make a reminder with all the teams so that this does not happen again. We hope to have the chance to welcome you again and leave a better impression than your previous stay Best regards

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was sooooooo smalll ac didn’t work tub stoppped up small elevator
Stayed 9 nights in Aug 2021
Response from Claire Lebrun, directrice Adajointe on 8 Sept 2021
Dear guest Thank you for sharing your experience. We are really sorry for all the inconvenience during your stay. rest assured that we have taken your feedback into account in order to improve our services Best regards

6/10 Okay

Kevin

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 9 nights in Jul 2021
Response from Claire Lebrun, directrice Adjointe on 26 Jul 2021
Cher client, Merci beaucoup pour votre commentaire ! A très bientôt Bien cordialement

10/10 Excellent

Munehiro

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020
Response from Claire Lebrun chef de réception on 19 Aug 2020
Cher client, Un grand merci pour cette super note suite à votre séjour et nous espérons vous accueillir de nouveau très bientôt Bien cordialement

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Cleaning service costs extra. Had to ask for extra toilet paper. Staff is very nice.
Stayed 6 nights in Mar 2020
Response from Claire Lebrun, Chef de Réception on 14 Mar 2020
Dear client, I am delighted to learn you enjoyed your stay with us. Many thanks for leaving a good rating and those comments! We all hope we will see you again very soon! Kind Regards

8/10 Good

Mike, Salisbury

Business traveller
Liked: Cleanliness, amenities
Spacious rooms, helpful and friendly staff. Good facilities especially if you prefer a self-catering break. Good breakfast selection.
Stayed 5 nights in Jan 2020
Response from claire Lebrun chef de réception on 15 Feb 2020
Dear Mike, Thank you so much for this nice review ! We will share it with all our staff !! See you soon. Best regards

4/10 Poor

B, California

Travelled with family
Disliked: Cleanliness, amenities
They don’t clean the room only when you in and clean again after u leave. The towels they don’t change it only if u paid
Stayed 6 nights in Jan 2020
Response from Claire Lebrun, Chef de Réception on 4 Feb 2020
Dear B, Thank you for taking the time to leave your comments about your stay at our aparthotel. We are sorry that you were not completely satisfied. As our housekeeping policy established, we do a cleaning per week when you stay more than 7 nights. For shorter stays like yours, you have the necessary equipment for cleaning in your room. If however you wish it to be done by our team, you may do the request on our front desk and in this case a supply would be charged.We hope to have the opportunity to welcome you back to one of our Adagio aparthotels in order to leave a better impression. Kind regards

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good stay
Good stay.
Stayed 2 nights in Jan 2020
Response from Claire Lebrun, Chef de Réception on 27 Jan 2020
Dear client, Thank you for the good rating and your comments, it's a great reward for the team! Kind regards

10/10 Excellent

candy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Claire Lebrun, Chef de Réception on 4 Jan 2020
Cher client, Un grand merci pour cette excellente notation. Toute notre équipe vous souhaite une belle année 2020. A bientot parmi nous!

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2019
Response from Claire Lebrun, Chef de Réception on 4 Jan 2020
Cher client, Toute notre équipe vous remercie pour cette très bonne note. Nous esperons vous avoir le plaisir de vous accueillir de nouveau. En attendant, nous vous souhaitons une excellente année 2020! Bien cordialement,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had to wait for 2 hours until we could check in
Stayed 3 nights in Dec 2019
Response from Claire Lebrun, Chef de Réception on 30 Dec 2019
Dear client, A big thank you for your rating. We sorry you waited 2 hours to get your room. Indeed the check in time in our aparthotel starts from 3pm but all our clients have accès to our luggage room for free. That gives you the opportunity to leave your bags, to enjoy Paris and to come back for the check in later. All the Adagio team wishes you a very happy new year. Hoping see you in 2020! Kind regards

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
It was good and accommodated basic needs.
Stayed 4 nights in Nov 2019
Response from pauline on 11 Dec 2019
Dear client, thank you very much for your comment about our hotel. That will be a pleasure to welcome you again in Adagio Paris Malakoff. Have a nice evening. Pauline, receptionist front desk

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, new, surprisingly calm
Spacious studio & incredibly calm even though facing the main road. It all looks pretty new. Good security concept - access to floors requires room key, access to lobby can require pin code. Good wifi. Great value for money. Wonderful patisserie next to the Adagio just across the road. The immediate surroundings are a mix of modern apartment blocks, office blocks and buildings that look pretty dilapidated, and my first thought was how I'd fare in the area late at night. Returning to the aparthotel close to midnight, I actually felt very safe. The Mairie de Montrouge metro station is less than 10 minutes' walk, and there are bus stops just outside the aparthotel. There is a good range of food and other shopping facilities around the Mairie de Montrouge station.
Stayed 2 nights in Oct 2019
Response from Claire Lebrun Chef de réception on 8 Nov 2019
Dear guest Thank you so much for taking time to live us a review after your stay. It's always a pleasure to receive positive feedback and we hope that we will have the occasion to welcome you again. See you soon Best regards

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019
Response from Claire Lebrun / Chef de Réception on 2 Nov 2019
Cher client, Toute notre équipe vous remercie pour votre excellente note ! A bientôt chez Adagio Malakoff! Très cordialement,

10/10 Excellent

Ettore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, clean comfortable room with kitchenette
We enjoyed our stay at the Aparthotel Adagio Paris Malakoff Châtillon. The room was one of the cleanest and quietest rooms we ever stayed at! The kitchenette is really handy and fully stocked. We couldn't ask for more!
Stayed 10 nights in Oct 2019
Response from Claire Lebrun/ Chef de Réception on 2 Nov 2019
Dear client, Thank you very much for your lovely comments following your stay with us. Also a big thanks for this great rate. We are happy to read that you enjoyed it and we are looking forward to welcoming you again. Kind regards

10/10 Excellent

Verified traveller

Stayed 13 nights in Oct 2019
Response from Claire Lebrun / Chef de Réception on 4 Nov 2019
Cher client, Merci pour cette excellente note, une belle récompense pour l'équipe !

8/10 Good

Verified traveller

Stayed 5 nights in Aug 2019
Response from claire Lebrun Chef de réception on 17 Oct 2019
Dear guest Thank you for taking time to write to us, it's always a pleasure to receive positive feedback. See you soon

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Claire Lebrun chef de réception on 7 Oct 2019
Dear guest Thank you for this good note ! See you soon! Best regards

10/10 Excellent

Dentel, Uk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accomodating and helpful and very clean. The facilities are what we expect. Recomended
Stayed 2 nights in Sep 2019
Response from claire Lebrun Chef de réception on 1 Oct 2019
Dear Dentel, Thank you for taking time to live us a review after your stay. It's always a pleasure to receive positive feedback and we hope that we will welcome you again very soon. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from claire Lebrun Chef de réception on 1 Oct 2019
Dear guest Thank you so much for this excellent note that you gave us !! See you soon. Best regards

6/10 Okay

Verified traveller

Liked: Amenities
Stayed 2 nights in Aug 2019
Response from Claire Lebrun Chef de réception on 8 Sept 2019
Cher client, Merci d'avoir pris le temps de nous laisser une note suite à votre séjour. N'hésitez pas à nous laisser plus de détails, cela nous aide à améliorer nos services au quotidien. Bien cordialement

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation, great service and great value
I absolutely loved this hotel from start to end, it was genuinely fantastic even for someone as picky as me. I booked through Hotels.com and added into the notes it was my partners birthday, and dropped them an email a few days before to ensure the booking was all in order. They emailed very promptly to acknowledge me and put my mind at rest, and welcome me. The room we got was absolutely beautiful, it was clean, quite well maintained and just as the photos showed. We even had a view of the Eiffel Tower! The room had a beautiful welcome pack for my partners birthday, a warming handwritten note and a selection of lovely gifts! They even placed a bottle of champagne in our fridge - the overall effort they went to was quite obvious and the staff deserve huge recognition. The hotel was a nice, straight, 10-15 minute walk from the last metro stop on line 4, and just 15 minutes into the centre of Paris! There was ample restaurants and supermarkets just a few minutes down the road too, so the location was ideal. We didn’t use it, but it had a clean workout room with 2 treadmills, a laundry and the kitchen was well maintained and well equipped in our room. The staff were helpful and friendly, but the need to interact other than ‘hello’ as we came in was minimal as of course there were no issues to raise. I would highly recommend this hotel, and thank them very much for the amazing stay! I hope you’ll welcome us back!
View from our window
Hotel front
Champagne compliments of the hotel
Stayed 4 nights in Aug 2019
Response from Claire Lebrun Chef de réception on 6 Sept 2019
Dear Joseph, We are happy to learn of your recommendation. Thank you. We are glad you enjoyed your stay at the aparthotel Adagio Malakoff. Your satisfaction is the best reward for our staff who work day after day to provide you with perfect service. Thank you once again! We would be more than delighted to see you again very soon Best regards

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Claire Lebrun, Chef de réception on 29 Aug 2019
Cher client, Un grand merci pour votre retour, une belle récompense pour nos équipes ! Bien cordialement

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was much better than I expected but I had hard time shower without shower curtain. How does the French people shower like that?
Stayed 4 nights in Aug 2019
Response from claire lebrun on 26 Aug 2019
Dear guest, Thank you for taking time to write to us. We are sorry about the shower, rest assured that we will see with our technicien to improve tyhe shower. Hope that we will have the occasion to welcome you again. Best regards Claire Lebrun Chef de réception

8/10 Good

Elsebeth, Kolding

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apart hotel that just works and easy access to public transportation
Stayed 7 nights in Jul 2019
Response from Claire Lebrun - Chef de Réception on 16 Aug 2019
Dear Elsebeth, Thank you for your rating and your comment. Looking forward to seeing you again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good apart hotel with friendly staff - good bus connection and metro nearby
Stayed 4 nights in Jul 2019
Response from Claire Lebrun - Chef de Réception on 16 Aug 2019
Dear client, Thank you for sharing your experience following your recent stay with us. We are happy to learn your rating. We are glad you enjoyed your stay at our aparthotel! Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2019
Response from Claire Lebrun Chef de réception on 25 Jul 2019
Dear guest, Thank you for this excellent note and we hope that we will have the pleasure to welcome you again. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and tidy. The room wss spotless with a decent ensuite. The staff were also friendly and helpful. Another good point was it was close to bus and yram routes and there were some excellent resturants close by.
Stayed 3 nights in Jul 2019
Response from Claire Lebrun Chef de réception on 15 Jul 2019
Dear guest, Thank you for taking time to write to us. We always make sure that our establishment have a good situation, not inside the center to have calm but close to all station for travelling. We hope that we will have the occasion to welcome you again. Best regards

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Claire Lebrun chef de réception on 15 Jul 2019
Dear Katryn, Thank you for this excellent note ! See you soon Best regards

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Equipe Adagio Malakoff on 27 Jun 2019
Toute l'équipe vous remercions de votre notation. Au plaisir de vous recevoir à nouveau au sein de notre établissement .

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very clean and much larger than the hotel room in downtown Paris. Stuff are very nice and helpful.
Stayed 4 nights in Jun 2019
Response from Claire Lebrun chef de réception on 20 Jun 2019
Dear guest, Thank you for your very nice comments about our team, they will be very please to know that you enjoyed your stay with us ! See you soon Best regards

10/10 Excellent

Verified traveller

Stayed 8 nights in May 2019
Response from Claire Lebrun chef de réception on 22 Jun 2019
Cher client, Merci pour cette excellente note, une belle récompense pour les équipes ! A bientôt

10/10 Excellent

Verified traveller

Stayed 6 nights in May 2019
Response from Claire Lebrun, chef de réception on 6 Jun 2019
Dear guest Thank you very much ! See you soon Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2019
Response from Claire Lebrun chef de réception on 6 Jun 2019
Dear guest, It's always a pleasure to receive good feedback, we hope that we will welcome you soon. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Claire Lebrun chef de réception on 6 Jun 2019
Dear guest Thank you for this good rate ! Hope to welcome you back soon Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Claire Lebrun chef de réception on 6 Jun 2019
Dear guest, Thank you for taking time to live a good note at our establishment See you soon. Best regards

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Claire Lebrun, chef de réception on 6 Jun 2019
Dear guest, Thank you for living a note after your stay ! See you soon. Best regards