The hotel is over rated. It says that the hotel is 0.89 miles from airport. It is false. I called hotel to ask for transportation. Lady told me it will arrive in 10 minutes. It took almost one hour after I called 3 times. That means when they said it will be here in 10 minutes, I could not leave for toilet use or get a drink, coz I could miss the shuttle. Hotel is not 4 star...even 2 star will be considered over rated. I forgot my USB cable to charge phone and asked the front desk if I could borrow it. Very rude man wanted my credit card to keep in his posession overnite, to let me borrow the cable, even though he had my credit card on file. When I refused to give credit card, he started lecturing me how the system works and refused to give the cable. This hotel is in the middle of no where and you cannot go anywhere to buy anything. Staff is rude, and has no clue about hospitality . In the morning I was told that coffee machine is broken ...so no coffee and shuttle service is under repair. It took 2 hours for shuttle service to be available. I was told that shuttle is a free service and hotel has no obligation to give us any service or make any alternate arrangements. I would never stay at this property and I will definely make a video about this hotel warning travelers via all my social media venues. I believe that Expedia is also part responsible for not verifying and believing in false values what this hotel claims to have. Expedia must bear some responsibility.