I was very disappointed with my stay. The staff were consistently rude, which made the experience quite unpleasant. The room was not clean and looked outdated, especially the bathrooms, which were in poor condition.
Although I paid for an all-inclusive package, I was still charged for basic items like coffee, ice cream, and bottled water. We were also only allowed access to one restaurant, and the food offered was limited in variety and quality. There were no proper options for vegetarians or those who require halal food, which was frustrating and unacceptable for an inclusive service.
Additionally, there were no activities provided for children around age 10, making it unsuitable for families with older kids.
Overall, this is not a 5-star experience and I would not recommend it.
