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Reviews of Huilo Huilo Nothofagus Hotel & Spa

3 out of 5
Huilo Huilo Nothofagus Hotel & Spa
Ruta CH 203, Km. 60, Camino Intl Panguipulli, Puerto Fuy, Panguipulli, Los Rios

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 45 reviews" "
Rating 8 - Good. 15 out of 45 reviews" "
Rating 6 - Okay. 5 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Bi

Disliked: Cleanliness
Stayed 2 nights in Feb 2023

10/10 Excellent

Joe, Beachburg, Ontario, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where can you experience magical ingenuity, artistic architecture, good food, accommodation, helpful staff just minutes from a world class river? I am not a photographer but couldn't help wanting to capture everything to remember it. It's worth the journey.
Stayed 1 night in Jan 2020

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure Magic!
Gorgeous location, magical design. The food was excellent, the service divine! Hope to return again one day.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you like nature then this hotel is perfect, it doesn't matter if it rains or shines you'll have an amazing time here. So many activities but our favourite was watching the sunset from the volcano. We wished we had stayed longer and hopefully will will return one day.
Stayed 2 nights in Jan 2019
Response from Huilo Huilo Team on 28 Jan 2019
Thank you so much for your review. We wait for you again!

10/10 Excellent

SAbbasi, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and surrounding area is just magical. I don't think anyone's expectation should be to come here and have a Four Season's experience or come for a culinary experience. You go to Huilo Huilo for the outdoor experience. This place was just that and was great.
Stayed 3 nights in Dec 2018
Response from Huilo Huilo Team on 1 Feb 2019
Thank you so much, for your review. We wait for you again!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable nice impressive hotel that is a little dated, but warm and relaxing. Check-in was easy and very friendly service. Dinner was a prix fixe menu and more than we were in the mood for so opted for the bar - food was pretty good although service a little slow and disorganized. Overall a nice stay, bit of a splurge option just wish we stayed long enough to take advantage of the amenities
Stayed 1 night in Nov 2018

8/10 Good

Alexander

Liked: Cleanliness, room comfort
A house in a tree!
Amazing place, very good trekking and a lot to do! The hotel need to share more information, wifi needs an upgrade. Very good food, when the hotel is too busy the service gets bad...
Stayed 6 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great area
Great hotel and location. Staff a little too over keen to impress - expect early knocks from the cleaners and your plates to be cleared as soon as the last item of food has been eaten. Only niggles though as the experience outweighed these problems.

10/10 Excellent

Tanner, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best places in Chile!
It is truly an amazing place, where magical things occur. It is gorgeous, intriguing, and mystifying. Great hiking around the area, and the surrounding area and views cannot be explained with words. Truly a magical place.

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Un lugar magico pero requiere Upgrade
Al llegar tuvimos algunos inconvenientes que no encontraban la reservación. Luego al recorrer el Hotel apreciamos nosotros los espacios y bonitos detalles del Hotel rustico pero con mescla con la naturaleza muy bonito
Stayed 1 night in Jan 2024

10/10 Excellent

German

Stayed 1 night in Jan 2023

6/10 Okay

Lorene

Liked: Staff & service
Disliked: Property conditions & facilities
Hospedagem casal em novembro de 2022
Hotel bonito, arquitetura singular e com proposta rústica. Não esperava um hotel de luxo, mas tinha expectativas em relação a estrutura e alimentação. Achei hotel mal cuidado, sauna estava estragada, fonte desligada, limpeza precária, passarelas externas (em volta do hotel) mal conservadas e sem sinalização. Faltou faltou água quente no quarto durante a estadia, enfim, falta zelo na conservação e limpeza. A alimentação é pramim a pior parte, pouca variedade, no café da manhã nao tinha reposição do que acabava e sabor ruim também. Jantamos no restaurante do hotel um dia e esse foi um grande arrependimento, menu péssimo e de um custo bastante elevado, como estávamos cansados acabamos ficando por lá mesmo, mas não recomendo, carne dura, pratos simplórios, enfim, uma lástima. Funcionarios são muito receptivos, passeios comprados a parte sao ótimos e as trilhas bem sinalizadas.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ciro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hola fue muy lindo conocer este lugar, muy encantador Como sugerencia diría que a los pasajeros orientar llevar ropa adecuada al clima del lugar. Capa de agua, paraguas. Teniendo en cuenta que gran parte de los meses del año llueve en el lugar. Información que nosotros no tuvimos y pagamos el noviciado. Además sugiero al hotel Nothofagus colocar atención en la atención y respuestas entre el pasajero y personal que atiende a las mesas. (Comedores) Algunas palabras en argumentos que recibimos, hablan de la falta de profesionalismo. Deben mejorar eso. Un pasajero feliz….. regresa una y otra vez. Un pasajero molesto no regresa nunca más. No solo debe ser el entorno maravilloso, la atención debe ser completa de todo su personal.
Stayed 2 nights in Nov 2022

8/10 Good

Maricel ivana

Stayed 2 nights in Oct 2022

10/10 Excellent

MYLENE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

6/10 Okay

ANDRES

Liked: Cleanliness
Mejorar calidad del servicio gastronómico
Bonito Hotel, bonita estructura, personal muy amable, la limpieza del lugar nada que decir anda muy bien. Pero para tanta publicidad del lugar y del hotel, la gastronomía no es buena en lo que respecta a los almuerzos y cenas, un ejemplo durante nuestra estadía es un asado de vacuno al palo servido frío y seco. Los desayunos buenos pero las temperaturas del agua para un té o café o leche siempre eran frías. Tienen excelentes productos tanto de la zona como de nuestro país que no son bien preparados. Se sugiere una mejor supervisión de lo que se ofrece versus lo que se entrega, ya que somos una pareja de Chilenos y además viajeros por lo cual tenemos una visión amplia de hotelería y gastronomía. Que nuestra opinión sirva para mejorar el turismo en nuestro hermoso país.
Stayed 4 nights in Jul 2022

10/10 Excellent

GLORIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravillosa Estadia !!!
Unas Vacaciones increibles en este bello complejo.. comida excelente, atencion insuperable, todos muy atentos y cariñosos... para volver de todas maneras... quizas lo unico a mejorar es los ruidos que a veces se sienten de las habitaciones adyacentes,,,, pero es solo un detalle que no opaca nuestra estadia... en realidad nos reimos mucho tratando de saber quienes eran nuestros vecinos en las comidas.... jajajajaja
Stayed 6 nights in Mar 2022

8/10 Good

Constanza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las instalaciones que estaban disponibles todo perfecto, solo que estaba en mantenimiento las tinajas y la piscina al aire libre.
Stayed 2 nights in Feb 2022

10/10 Excellent

Karol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel increíble
Es un hotel increíble ubicado en un lugar en que la naturaleza sobrecoge El personal es muy amable y agradable y la mayoría de la zona
Stayed 2 nights in Nov 2021

10/10 Excellent

Jordi

Stayed 3 nights in Sep 2021

10/10 Excellent

Manuel alejandro

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apaixonada
Lugar incrível, atendimento impecável. Voltarei com certeza
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 Stern Abzug, weil das W-LAN im Zimmer nicht funktioniert hat, sonst war aber alles super!
Stayed 1 night in Dec 2019

8/10 Good

Marjo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Zoy

Liked: Cleanliness, staff & service, property conditions & facilities
Sequía y cambio climático
Me gustaría observar más compromiso con el medio ambiente, impresiona que tanto hotel en esa área está alterando el ecosistema.
Stayed 3 nights in Apr 2019

8/10 Good

Cristián

Liked: Staff & service, property conditions & facilities, room comfort
Viaje luna de miel
Muy buena experiencia en un entorno maravilloso. Fuimos de luna de miel y el hotel nos hizo una muy linda bienvenida, donde incluso cambio a suite nuestra habitación.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O quarto com pouca iluminação cria dificuldades para pessoas mais idosas
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Es interessante la propuesta para dos a tres noches maximo, dado que la comida del restaurant buffet se repite invariablemente, y el bar tiene tres ensaladas y tres patos de comida "cruda", no mas opciones. pero vale la pena conocerlo, ademas es carisimo!!!
Stayed 2 nights in Apr 2019

8/10 Good

Juana delis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casi Bueno
Un gran hotel, inmejorable entorno Hotel muy caluroso de dia y de noche en verano, Ideal para invierno . De escuchan Los ruidos de habitaciones anexas y pasillos.
Stayed 4 nights in Feb 2019

6/10 Okay

jose miguel

Disliked: Room comfort
Mas ruido que nueces
Pensaba que el hotel estaba mas incerto en el bosque y no pegado a la carretera. Por lo mismo el area de recepcion en auto es muy pequeña e incomoda. Las habitaciones son pequenas y el valor es demasiado alto para lo que es el hotel (el que tenga una forma especial y este tan alejado, no es para cobrar esos valores). Me llamo mucho la atencion que en la recepcion nos solicitaran dejar una propina voluntaria para los recepcionistas ( eso no me habia sucedido en ningun hotel). Por supuesto que no les deje propina...quizas por eso, cuando llame al otro dia solicitando me remitieran el pijamas que se me habia quedado, nunca me lo enviaron...
Stayed 1 night in Sep 2018

8/10 Good

Cris, Brasilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local lindo para relaxar
O tempo que passamos em Huilo Huilo foi pouco para extrair todas as belezas do lugar.
Stayed 2 nights in May 2018

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!!!
El hotel es fascinante original, la atención del personal es muy cálida, el buffete del resto muy variado y de excelente calidad. Es un hotel para pasar momentos inolvidables!!
Stayed 2 nights in Sep 2017

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena atención al cliente, muy amables. precioso entorno.

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso
Muy bien, el personal muy amable y las instalaciones hermosas
Response from General Manager on 29 Dec 2016
Les agradecemos enormemente por su comentario. Nos da gusto saber que pudieron disfrutar de nuestros servicios y que éstos hayan sido de su agrado. Esperamos verlos nuevamente por acá. Saludos Cordiales, Macarena Fuensalida

8/10 Good

Sergio, Santiago

Liked: Cleanliness, property conditions & facilities, room comfort
Perfecta salida romantica
Espectacular lugar lo único malo es que algunos servicios no estaban disponibles por manténcion

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Andreia Toranzo, Santo André SP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natureza incrível!
A estrada até o hotel tem lindas paisagens, sempre a beira de lagos. O hotel e totalmente integrado a natureza, nunca vi nada igual, um lugar mágico! Não vou me esquecer a vista que se tem do alto do hotel, uma espécie de mirante, o céu a noite e um espetáculo de estrelas, no entardecer a visão da mata e do vulcao e linda! Recomendo! Uma experiência de luxo na selva Patagônia. Nada a reclamar do hotel, super confortável e romântico, serviço nota dez.

8/10 Good

Shirley

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Como vivir un sueño
Este hotel, al igual que Montaña Mágica, son una preciosura. El lugar está muy alejado de todo, pero vale la pena visitarlos. El hotel es simplemente bellísimo, al igual que sus alrededores. Su servicio es excelente, aunque elprecio de los alimentos demasiado elevado. Imaginen queentran a un sueño, o a una película de duendes. Con un día no basta. Es un sitio para disfrutar por lo menos un par de días. Una locura! (eso sí, las regaderas con poca presión y el estacionamiento incómodo... pero qué importa)