Lobby
Check availability

Reviews of Albergue Residencia Universitaria Los Abedules - Campus Accommodation

2 out of 5
Albergue Residencia Universitaria Los Abedules - Campus Accommodation
C/ Sadar, 26, Pamplona, Navarra

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 47 reviews" "
Rating 8 - Good. 18 out of 47 reviews" "
Rating 6 - Okay. 11 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lutz

Travelled with group
Liked: Amenities
Clean, comfortable.
Stayed 1 night in Sep 2023
Response from Guest Relations on 25 Oct 2023
Thanks so much for your feedback.

4/10 Poor

Verified traveller

Stayed 2 nights in Jul 2019
Response from Guest Relations on 15 Jul 2019
Dear Guest, thanks for your rating. See you soon back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was VERY helpful. This is an economical place for San Fermin that has public transportation near the entrance all week.
Stayed 2 nights in Jul 2019
Response from Guest Relations on 15 Jul 2019
Dear Guest, thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in Los Abedules Residence Hall. Hoping to see you again soon. Guest Relations.

6/10 Okay

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Need to be more accomodating.
The room was good for my one night stay for the Running of the Bulls. It was the cheapest availble at $60 usd, but should be priced at $15-$20 night. Most of the staff was friendly, except for the main female staffer that checkes me in. She was completely non accomondating to check me in early. Additionally, they didnt seen to clean the red blankets, because I did not aee any in their bins after they cleaned rooms, so I made shre to oull mine off the bes to insure they were cleaned.
Stayed 1 night in Jul 2018
Response from Resa Team on 6 Feb 2019
Hi Charles on, thanks for your review, we´re glad that you could enjoy the city. We do apologies if the customer service was not exceptional at all times, for us ti´s a basic pillar of our service. We also do apologies for the cleaning service. We take note in order to prevent. We hope to see you next time you´ll come to the city.

10/10 Excellent

Philman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Experience
Nice accommodations and a very friendly and helpful staff.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service
Stayed here for San Fermin festival. It was a good location and very affordable. Be prepared for noise, however since there is no AC and you have to sleep with the window open during the summer months.
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The room was dirty. There were few cockroaches there. One was even hiding under the pillow. I understand that the prices in Pamplona get crazy around the San Fermin Festival, but I think for 125 euro/night, we deserved at least a clean room to stay at. The only two things I like about this place is: 1) nice people at the "front desk", and 2) very convenient for transportation to the festival area. (not too convenient for airport though)
Stayed 2 nights in Jul 2017

6/10 Okay

Kenneth R

Liked: Room comfort
OK for a stopover.
Basic room with fridge and hob, comfy bed and pillows but noisy neighbours. Cheap vending machines for coffee and snacks but breakfast was a few items in a basket, what can you expect for the price.

6/10 Okay

Heather, New York

Liked: Staff & service, property conditions & facilities, room comfort
University Efficiency for a Bargain Price
This was a great value during the busy (and expensive) San Fermin festival.

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Any other hotel in town would be better.
This hostel was horrible. The room reeked of smoke. The kitchen area smelled like something died there. The room was dirty. This was worth a fraction of what I paid for it. I am upset that hotels.com even offers this place. If I could have changed to a different hotel I would have.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable hostel suites in Pamplona! Not dorms.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Room was a good value for the money, but would have preferred a location closer to old city.

8/10 Good

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out on the edge of town
I had not expected this to have a small kitchen. Very nice. No one was staying here while I was, which was creepy. Very unhappy I was forced to buy a 4Euro "membership" upon arrival. No nearby restaurants or shops.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appears to be a unvirserity halls hard to find nothing wrong with it but I'm sure you could find better for around the same money

8/10 Good

Verified traveller

Liked: Staff & service
Of you're looking for a plush hotel this is not for you. But for the money if you don't mind the hostel lifestyle the staff is good and helpful and if you're lucky enough to get good roommates like we did you'll have a blast.

6/10 Okay

David, chicago

dorm room
was there for the running of the Bulls. This location was ok for sleeping but nothing else.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for San Fermin
Close to bus stop for San Fermin, good Internet if you have a laptop (wired Internet in room), clean room.

10/10 Excellent

ENRIQUE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, amabilidad y claridad en recepción, limpia, muy buen wifi, amplio parking gratuito, bien ubicado.
Stayed 2 nights in Nov 2023
Response from Guest Relations on 14 Dec 2023
Gracias por compartir tu experiencia con nosotros, celebramos saber que has podido disfrutar de una agradable estancia con nosotros. Hasta pronto.

8/10 Good

Maria Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Guest Relations on 25 Oct 2023
Gracias por tu puntuación. Esperamos poder darte la bienvenida en una futura ocasión, hasta pronto.

8/10 Good

Felipe

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Gracias.
Stayed 1 night in Jul 2023
Response from Guest Relations on 7 Sept 2023
Gracias por tu review.

6/10 Okay

JULIO CESAR

Disliked: Cleanliness
No hicieron la limpieza en tres días, no cambiaron las toallas, no cambiaron las sabanas, se limitaron a darme la llave de la habitación a mi arribo y a recibirla cuando partí.Eso sí, cobraron todo sin brindar los servicios que contrate.
Stayed 3 nights in Jul 2023
Response from Guest Relations on 7 Sept 2023
Gracias Julio por tus comentarios, la periodicidad de la limpieza la encontrarás en nuestra pagina web y el e.mail de pre-check-in que te enviamos, para cualquier otra consulta nos encontrarás en recepción. Gracias por tu review.

2/10 Terrible

Ali

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Willem

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Jun 2022

4/10 Poor

Vicente

Disliked: Cleanliness, staff & service, room comfort
Mal
No se correspondia a lo que ponia en la web. Muy pobre, incomodo, sin aire, falta de mantas pues asamos mucho frio. El desayuno horrible.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Das Personal war übergehend freundlich und hilfsbereit. Lediglich die Empfangsdame in der Nacht war sehr desinteressiert und demotiviert. Das kostenlose Frühstück war OK, es gab zwei Stück Brot mit Konfie. Kaffe Milch und Orangensaft konnte man auch zwei auswählen. Alles im allem gibt es bessere Frühstück, leider konnte man nur bis 09:30 Uhr Frühstück holen. Was für spät aufsteher heisst es gibt nichts mehr. Das Zimmer hatte zwei Zustellbetten und die Kochnische wird mit einem weitern Zimmer in der Mitte geteilt. Die Küchenschränke stinken und man möchte das Geschirr gar nicht brauchen. Wir haben nach einem zusätzlichen Babybett gefragt, welches sehr eng im neben dem Bett platz hatte. Ich würde das nächste mal lieber was mehr bezahlen und ein bessers Apartment nehmen.
Stayed 8 nights in Jul 2019
Response from Guest Relations on 21 Aug 2019
Dear guest, thank you for your review and for choosing our residence hall. I'm happy that you enjoyed your stay with us. We look forward to welcoming you back to the Los Abedules in the near future. Best Regards, Guest relations

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto todo! Si, me gusto de todo......... todo estuvo bien!!!!!!!!!!!!
Stayed 1 night in Jul 2019
Response from Guest Relations on 4 Dec 2019
Apreciado huésped, muchas gracias por tu review. Estamos muy contentos de saber que has podido disfrutar de una agradable estancia con nosotros.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ambiente agradable, personal atento y nada más.
Partiré de la base de que se trata de un albergue y que, por tanto, no son esperables lujos. El ambiente es agradable, el personal atento y la clientela, por lo general, bastante sociable. Sin embargo, la limpieza, desde el techo hasta el suelo, deja mucho que desear: telarañas en el techo y pelos y pelusas por doquier (se cayó la tapa de un bote de crema en el baño y quedó impregnada de inmundicias variadas). Su ubicación con respecto al centro de Pamplona no está mal: aunque no todo el mundo disfruta con caminatas de media hora hay transporte público que para muy cerca. Los desayunos son básicos: o tostadas con mantequilla y mermelada (no hay otra opción para ellas más que un aceite de calificación desconocida) o bollería industrial. La habitación doble tiene toda la pinta de ser una habitación individual de estudiantes a la que se le ha metido una cama con calzador (casi literalmente). Afortunadamente, y como ya he dicho, el personal es muy atento y agradable. Recomendable siempre que no importen esos "pequeños detalles". Otro aspecto positivo es la sala gaming, con una mesa de billar, una mesa de pin pon, y lo más importante para los niños, una PS4, una Wii, televisión con Canal +, una mesa para jugar a juegos de mesa y asientos cómodos.
Stayed 4 nights in Aug 2018
Response from Resa Team on 8 Feb 2019
Apreciado huésped, muchas gracias por tu detallada review, para nosotros es muy importante conocer de primera mano las opiniones de nuestros clientes. Estamos contentos que en general disfrutarás de una agradable estancia. Tomamos muy buena nota de tus quejas referidas a la limpieza, te pedimos disculpas y tomamos medidas correctivas. Respecto a las habitaciones, disponemos de diferentes tipos para poder adaptarnos a todos los presupuestos. Esperamos poder volver a alojarte nuevamente muy pronto, gracias por tu confianza.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal muy amable, disponibles en todo momento y siempre facilita la estancia.
Stayed 11 nights in Apr 2018
Response from Resa Team on 8 Feb 2019
Apreciado huésped, muchísimas gracias por compartir tu review. Estamos muy contentos de que tuvieras una agradable estancia y esperamos poder volver a saludarte muy pronto.

6/10 Okay

Verified traveller

Liked: Cleanliness
le point négatif est le chauffage qui ne fonctionnait pas . En plein hiver c'est désagréable.
Stayed 1 night in Jan 2018
Response from Resa Team on 29 Apr 2019
Chére client, merci bcp pour vos appréciés commentaires et pour partager votre expérience. Nous sommes très contentes de savoir que vous avez eu un séjour agréable. On est désolée pour le chauffage nous prenons note de leurs commentaires. Pour nous, il est très important de connaître les opinions de nos clients. Nous espérons vous voir très bientôt.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Es acogedor pero falla la limpieza. Y anoche dudé si habían cambiado las sábanas porque había algún pelo.

8/10 Good

CARMEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un sitio muy confortable.
Totalmente recomendable. Una buena mesa de trabajo, hay perolas, vasos, cazos,cubos para limpiar, tiene un bonito microondas. Es un mini apartamento. Una preciosidad

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Luis Gustavo

Disliked: Room comfort
Razoável
Lugar muito distante do centro. Atende aos estudantes da universidade.

2/10 Terrible

jeongsoo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hostel.
here is worst hostel that I have ever been. I never recommend this hostel. only cheap price satisfy to you. dirty room, dirty fitness room, not kind, very rude university students. terrible noise. some people enjoy party with loud music. but the office doesn't limit them. worst, worst hostel.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Muy tranquilo
Nos gusto mucho el sitio, muy tranquilo puedes descansar.todo en condiciones.en recepcion muy amables.muy economico el alojamiento.desayuno escaso.

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

jacques, cherbourg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un court sejour.
Chambre petite mais extrêmement bien aménagée.Coin cuisine.Propre et presque neuf .Parfait pour y passer qqs nuits. Acceuil d une grande gentillesse.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отлично!
Я жил в одноместном номере -студии. Очень доброжелательный персонал, всегда помогают сориентироваться в городе, при заселении показывают и рассказывают обо всем в хостеле. Номер был очень чистый, на первом этаже, окно небольшое и с решеткой )Номер маленький,но уютный,без кондиционера, но жарко не было,я бывал в нем только рано утром и поздно вечером. Кухня укомплектована, вся посуда в порядке, плита с двумя рабочими конфорками,микроволновку не проверял.Санузел в порядке,напор в душе хороший,при заселении положили тюбик геля для душа и шампунь,за пять дней не добавили, но у меня были свои. Полотенца три,поменяли на третий день по моей просьбе. Есть стиральные и сушильные машины в общей прачечной платные. Очень порадовало наличие мини-спортзала, где есть штанга,гантели,велотренажеры. Универсальный тренажер был неисправен, но мне это не сильно помешало ) Очень приятный внутренний двор со столиками. Хостел расположен в тихом месте, очень спокойно спать, чистый воздух. Магазины далековато, минут 15 до ближайшего супермаркета Eroski и минут 20 до Liddle. До центра города 20 минут в горку :). В целом мне очень понравилось проживание, особая благодарность администрации за разрешение оставить вещи в номере после чек-аута до отъезда. Спасибо!

8/10 Good

Martial, Toulouse

Liked: Cleanliness, property conditions & facilities, room comfort
Si vous voulez rester au calme
Studio propre, salle de bain spacieuses, auberge située dans un environnement calme et places de parking disponibles. Par contre l'ambiance est morte, j'avais l'impression d'être seul dans l'auberge, elle est loin du centre-ville et inaccessible en transport en commun. Ne pas choisir si vous espérez des rencontres.

8/10 Good

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Ana, Zaragoza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sencillo pero ideal para una persona sola
La habitacíón es pequeña, pero está muy completa (no hay que olvidar que es una residencia para estudiantes) con mobiliario, cocina de dos placas, nevera pequeña y utensilios de cocina. Entorno muy tranquilo, lo que tiene como contrapartida que está lejos de casi todo. Pero entre semana hay autobús al centro. Servicios de máquinas de vending, pero no hay cafetería (al menos en fin de semana). El personal de recepción encantador y dispuesto.