1 bedroom, desk, laptop workspace, iron/ironing board
Check availability

Reviews of Chancellor Motor Lodge & Conference Centre

4 out of 5
Chancellor Motor Lodge & Conference Centre
131 Fitzherbert Avenue, Palmerston North

Reviews

9.4

Exceptional

Rating 10 - Excellent. 128 out of 177 reviews" "
Rating 8 - Good. 41 out of 177 reviews" "
Rating 6 - Okay. 4 out of 177 reviews" "
Rating 4 - Poor. 3 out of 177 reviews" "
Rating 2 - Terrible. 1 out of 177 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay. Extra nice owners who couldn't be more welcoming and helpful.
Stayed 3 nights in Mar 2024

10/10 Excellent

tori

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and tidy great location. Downside was the bed was small and very soft.
Stayed 1 night in Mar 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Owners were very accommodating and friendly, relaxing placeto stay.
Stayed 1 night in Feb 2024

10/10 Excellent

John-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Nice and quiet, clean & spacious room. Easy parking just outside...
Stayed 2 nights in Sep 2023

4/10 Poor

Sophia

I have stayed before a few times and it's a good motor lodge. I am just really disappointed about the lack of compassion as I had to cancel only a few hours after booking since my father ended up in hospital, but I still had to pay for a service that I didn't use.
Stayed 1 night in Aug 2023
Response from Manager on 6 Sept 2023
Hi Sophia, Disappointing to receive this review score as we have processed a refund on 1.9.23. Quite surprised to hear that you haven't received your refund from Wotif/Expedia. Wotif/Expedia it is in your court now to ensure the guest receives their refund.

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to CBD Warm welcome
Stayed 2 nights in Aug 2023

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was clean and tidy, customer service was excellent. Really enjoyed my stay.
Stayed 1 night in Jul 2023

10/10 Excellent

FRANCES

Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Lovely
Stayed 2 nights in Apr 2023
Response from Manager on 16 May 2023
Thank you for your feedback, great to hear you enjoyed your stay.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely great place and hosts
Stayed 1 night in Apr 2023
Response from Manager on 16 May 2023
Thank you for your feedback, great to hear you enjoyed your stay.

10/10 Excellent

Linda

Stayed 2 nights in Apr 2023
Response from Manager on 16 May 2023
Thank you for your feedback :-)

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very warm and cosy - which was lovely in cold weather outside.
Response from Manager on 16 May 2023
Thank you for your feedback, great to hear you enjoyed your stay.

10/10 Excellent

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The person on reception pleasant znd let us checkin a bit early. Unit spacious compared with others, kitchen etc useful, price comparison good.
Stayed 1 night in Mar 2023
Response from Manager on 16 May 2023
Thank you for your feedback :-)

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nicely decorated and spacious
Stayed 1 night in Feb 2023

10/10 Excellent

Han

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to a variety of restaurants and shops. Ver central. Recommended
Response from Manager on 31 Jan 2023
Thank you, great to hear you enjoyed your stay.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Pleasant room with easy access. Lots of free parking, close enough to walk to town. Lovely bathroom with spa bath. Very clean. Reception quick and lovely friendly lady.
Stayed 1 night in Dec 2022
Response from Manager on 31 Jan 2023
Thank you. We are lucky to be close to town and our guests do enjoy the spa bath.

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay just the single beds were very uncomfortable
Stayed 1 night in Nov 2022

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ideally located to get to the square and other Palmy locations. Our unit was spacious and had a large deck. Even though it was close to a busy road inside the unit was quiet.
Stayed 1 night in Oct 2022
Response from Manager on 7 Nov 2022
Thank you, great to hear you enjoyed your stay.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very much enjoyed my long-weekend stay! I found it comfortable and clean, had everything I needed. I also felt very welcome when I arrived.
Stayed 3 nights in Aug 2022

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022
Response from Manager on 4 Jul 2022
Great to see you enjoyed your stay.

10/10 Excellent

Keri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good. Nothing i didn't like.
Stayed 1 night in May 2022
Response from Manager on 18 Jun 2022
Glad to hear you enjoyed your stay :-)

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly hosts. Room very spacious and clean. Although room a little tired and could be updated, it was comfortable and clean. Rather stay here than another place that cost $60 more a night just to get a smaller room and fancier furniture!
Stayed 1 night in Apr 2022

8/10 Good

Donald

Stayed 1 night in Apr 2022

10/10 Excellent

Joseph

Stayed 1 night in Apr 2022

10/10 Excellent

jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chill quiet and friendly Big rooms and lots of space
Stayed 1 night in Apr 2022

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Celeste

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A great location and friendly service made this a lovely place to stay.
Stayed 2 nights in Mar 2022

8/10 Good

surinderpal

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2022
Response from Manager on 22 Feb 2022
Thank you

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our needs.
Stayed 2 nights in Feb 2022
Response from Manager on 22 Feb 2022
Thank you Mike, we are glad you enjoyed your stay.

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bath, room was tidy and quiet llace to stay
Stayed 1 night in Nov 2021
Response from Manager on 24 Nov 2021
The spa baths are great, lovely to relax and unwind in, thank you for your review.

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Nov 2021
Response from Manager on 24 Nov 2021
Thank you

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice bright room
Stayed 1 night in Oct 2021
Response from Manager on 24 Nov 2021
Thank you John for your review

8/10 Good

MOHAMMED

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean rooms I will stay again in this lodge
Stayed 2 nights in Oct 2021
Response from Manager on 19 Oct 2021
Thank you for your review, we look forward to hosting you again in the future.

10/10 Excellent

Roxy

Liked: Cleanliness, staff & service
Awesome big spa bath - clean, tidy, spacious room. Thanks for the room upgrade!
Stayed 2 nights in Oct 2021
Response from Manager on 19 Oct 2021
Kia ora Roxy, We are glad that you enjoyed your stay with us.

8/10 Good

Edwyn, New Plymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equipped and spacious room. Very convenient to town and yet still quiet.
Stayed 2 nights in Oct 2021
Response from Gillen, Manager on 5 Oct 2021
Thank you for your kind feedback. We're pleased your stay was enjoyable and that your room was comfortable.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and easy
Stayed 1 night in Sep 2021
Response from Manager on 12 Sept 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy would recommend. Great having kitchen and liked the bathroom products. A thicker blanket for winter as we found it a bit chilly in the evening and first thing. Staff very friendly and helpful. Great central location, shops, restaurants and supermarkets within a few mins walk.
Stayed 1 night in Aug 2021
Response from Manager on 12 Sept 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good welcome, really only used for sleeping due attending off site function. Heater Ali it’ll noisey when starting up. Would stay again
Stayed 1 night in Aug 2021
Response from Manager on 12 Sept 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was wonderful accomodation - quiet, clean, spacious and the hosts were wonderful - home away from home - would totally stay again
Stayed 2 nights in Jul 2021
Response from Manager on 12 Sept 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and it was very close to everything we needed. Great friendly service and I would be happy to recommend this as a great place to stay.
Stayed 2 nights in Jun 2021
Response from Manager on 22 Jul 2021
Thank you for staying with us and we are glad you enjoyed your stay

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
relaxing
Staff very helpful friendly, clean an comfy
Stayed 1 night in Jun 2021
Response from Manager on 21 Jun 2021
Than you for your feedback. We are glad you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to town and restaurants, super friendly staff, the unit was clean, comfortable and well appointed. Will most definitely stay here again.
Stayed 1 night in Jun 2021
Response from Manager on 15 Jun 2021
Thank you for choosing to stay with us, we are glad you enjoyed your stay.

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Manager on 27 May 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2021
Response from Manager on 27 May 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the simple but unique decor, spa bath for the kids, and the helpfulness of the proprieters... Was refreshing and the friendly welcome...
Stayed 1 night in Apr 2021
Response from k on 8 May 2021
Thank you for your review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from k on 8 May 2021
Thank you for your review.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and there was plenty of space for the five of us. The staff were friendly and helpful. For people who are bothered by traffic noise, there was a small amount, but it wasn't really a problem. Very fussy people might be bothered by the carpet being a little worse for wear. Overall we were happy with a reasonably priced motel in a perfect location, very clean and comfortable, which is the main thing you want in a room away. Nice leafy green outdoor area with a small table and chairs.
Stayed 1 night in Apr 2021
Response from k on 20 Apr 2021
Thank you for your review

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2021
Response from k on 20 Apr 2021
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from k on 20 Apr 2021
Thank you