Search Villas in Palm Beach Isles

"Great stay"

"Lovely stay! Enjoyed a magnificent dinner at The Butcher. Hotel staff was amazing!"

"The room was clean and well stocked. I booked for 2 rooms and there was only 1, leaving our 3rd guest to sleep on a very small couch. i was under the impression that I was paying for 2 rooms so was a little frustrating but fine. The arrival text said there was a hot tub. No hot tub was there. Finally when we left a wet suit was forgotten so we reached out to the property, they said they would locate it and reach out within the day. It’s the next day and suddenly the phone number is unavailable? The stay was nice and close to the beach but we wont be back "

"The hotel and amenities itself were fine. My room was so humid even with the air on full blast, and smelled of mould. When I went to take a shower there was hair in the drain from the last visitor. The room was quite expensive considering these things."

"Room 354 Our stay from February 25 to March 1 was very disappointing, especially considering the price of over $200 per night. The room was never cleaned during our stay, even though we requested housekeeping. The staff told us they do not clean rooms during a guest’s stay, which was never communicated beforehand. The first night we didn’t even have pillows and had to wait until the next day to receive them. When it rained one night, the roof leaked inside the room, creating puddles on the floor and on a chair. I have photos documenting this. To make matters worse, when I asked for towels to clean up the water, the staff said they did not have any available. Overall, the experience did not meet basic hospitality standards, especially for the price paid. I would not recommend this property unless management improves maintenance, housekeeping, and guest support."

"Great hotel, great staff, clean room, cheerful concierge, great location. "

"The room had no lights other than the bathroom pillows were horrible. Not the kind of place. I would like to stay in if it wasn’t an emergency I don’t recommend this hotel."

"The staff worked with me, making sure I got into my room safely. They were easy to reach and very responsive. The room was perfect, exactly what I needed. Spacious, great bathroom, bed comfy and the property felt looked after and well kept. 5 star hotels often feel untrustworthy and like they may not actually be cleaned. It smelled fresh when I arrived and that mugginess that hotels have when they aren’t well kept was non existent. As I write this im waiting for my refundable deposit- so after 5 days I’ll report if I had an issue. Otherwise I’m very happy with my experience and will use the same place when I travel to the area again. "

"Clean room"