Hotel Sevilla Palenque

Property class: 2.5

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Hotel Sevilla Palenque provides amenities, such as a garden and dry cleaning/laundry services. Treat yourself to a deep-tissue massage or other spa services. Guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Quadruple Room, 2 Double Beds

A hotel room with two beds, each with white bedding and a pink throw blanket. There is a nightstand with a book and a bottle of water. A window with curtains is visible, and a pair of slippers is placed on the floor.

Standard Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed

A modern bedroom with a large bed, white linens, and a black and white headboard.

Standard Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Two single beds with headboards, a small bedside table, and a wall socket.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

A bedroom with two beds, a desk, a chair, a small table, and a window with curtains.

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Located in Palenque, Hotel Sevilla Palenque is near a boardwalk/promenade. Palenque Archaeological Zone is a local landmark, and the area's natural beauty can be seen at Palenque National Park and Misol-Ha Waterfalls. Visit our Palenque travel guide
Map
Calle Merle Green, Col. La cañada, Palenque, CHIS, 29900

What's nearby

  • A garden with a statue, a sign, and a building with a red roof.
    Aluxes Eco Park
    7 min drive - 3.6 km
  • Ancient ruins surrounded by lush greenery and a clear blue sky.
    Palenque National Park
    12 min drive - 5.4 km
  • A large stone pyramid with a staircase leading to the top, surrounded by lush greenery and a clear blue sky.
    Palenque Archaeological Zone
    19 min drive - 8.0 km
  • El Panchán
    7 min walk - 0.6 km
  • Museo Del Textil
    16 min walk - 1.4 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.)
    8 min drive

Restaurants

  • Restaurante Maya Cañada
    1 min walk
  • Cafe Jade
    2 min walk
  • pizzas exprés
    2 min walk
  • El Huachinango Feliz
    1 min walk
  • El Herradero
    6 min walk

About this property

Hotel Sevilla Palenque

  • Hotel near a boardwalk
  • Hotel Sevilla Palenque provides amenities, such as a garden and dry cleaning/laundry services. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Tour/ticket information, luggage storage and a water dispenser
    • Outdoor furniture, smoke-free property and a 24-hour front desk
  • Room features
  • All guest rooms at Hotel Sevilla Palenque feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 28-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types at the property

  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hotel Sevilla Palenque pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Sevilla Palenque?

Self-parking is free at this property.

What time is check-in at Hotel Sevilla Palenque?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Sevilla Palenque?

Checkout is at 1:00 PM.

Where is Hotel Sevilla Palenque located?

Situated near a boardwalk, this hotel is within 1 mile (2 km) of El Panchán and Museo Del Textil. Palenque National Park is 3.1 mi (5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Sevilla Palenque Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 45 out of 76 reviews
Rating 8 - Good. 19 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness
It’s a basic place bit it has all what you need: AC, hot water, streaming TV, WiFi, and a comfortable bed. Staff is very kind and willing to help. In front there is an excellent restaurant Maya Cañada
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Clean, comfortable room. AC worked well. Convenient location to centro, restaurants and bus station. Plenty of hot water first night; none second night…barely warm. Sewer smell with shower drain; plastic drain cover helped.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service

hotel could improve the room

The curtain was an old piece of cloth. There was nowhere to hang towels in the bathroom. The shower had white water stains on the tile. The TV did not work. The front desk employees were very friendly and helpful and the room was clean. Coffee was available mid morning in the lobby.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, comfortable bed, nice hot shower and lovely staff. Nice neighborhood with plenty of restaurants, shops. Big supermarket about 10 minutes walk away. 5 minutes to ADO busstation
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The hotel is small, but located in a beautiful area. There are many restaurants and shops around the hotel.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Just about everything that I need, it was walking distance from this place. It was my second time staying here. Definitely I'll recommend this place.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was my second time staying in this place. I definitely will recommend it.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Didn’t clean one night no water
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicada en buena zona; Instalaciones limpias; habitaciones pequeñas pero nuevas, les falta mas mobiliario.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrico, localizado en un área con mucha vida nocturna, la habitación excelente muy confortables para un buen descanso después de los recorridos a la Zona Arqueológica de Palenque y Cascada de Misol ha
Pasillo Superior
Sala de estar planta alta
Habitación doble, excelente
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities
Para quedarte y solo dormir está bien. En mi experiencia, pedí habitación doble las camas comodas y limpias así como la habitación en general. El baño tenía el detalle de que el agua fría y caliente tardaba mucho en regularse (fui en temporada de calor así bañarse con agua fría no hubo problema). La red Wifi está bien aveces un poco lenta. La tv solo funciona con wifi para ver Netflix, HBO, Disney etc. La habitación es muy sencilla y tiene muy pocas amenidades, pero suficiente para solo estar una o dos noches y solo dormir.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Habitación limpia, personal atento. Solo que en la página exhiben habitación con cama queen y al llegar al establecimiento entregan habitación con cama matrimonial y solo entregan 1 tolla, la habitación se reservo para 2 personas.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion el persanal de recepcion muy cerviciales. En tobo tratan de ayudar en todo
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
habitacion impecable y muy amable la atencion
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La ubicacion esta muy bien, limpio todo...el trato super amable las chicas de recepcion.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, ubicación
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Buenas instalaciones y excelente ubicación
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo muy bonito y cómodo, la limpieza excelente y excelente trato por el personal
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La habitación muy amplia, confortable y tranquila
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Me gusto la habitación muy agradable, buena atención y buen servicio.. el único detalle fue que ponen papel higiénico del económico que se acaba rápido y después te dicen ya se acabo?
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, limpieza y cómodo... Regresaré
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos sorprendió en el buen sentido? Es bonito, cómodo, podría decirse minimalista, aparte su estacionamiento cuenta con sombra, nos encantó, gracias!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel céntrico y limpio

Hotel céntrico y limpio. Personal muy receptivo, que te ayuda en todas tus solicitudes. El hotel está cerca de los combis que van a las ruinas y en la zona de restaurantes y zona de copas.
Stayed 4 nights in Apr 2025

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