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Reviews of Hotel Santika Premiere Bandara - Palembang

4 out of 5
Hotel Santika Premiere Bandara - Palembang
Palembang Park, Jl. Gubernur Haji Asnawi, Mangku Alam, No 168-169, Palembang, South Sumatra

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

ERIK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
All is great but the street racers
All is wonderful, the staffs, the hotel condition with all the amenities but too bad the street racers outside the hotel is unbearable, I stayed for 2 nights and everynight right around 10 pm the motorcycle street racers with the muffler loud noise driving you insane and had to cal the front desk to call police to stop them.
Stayed 1 night in Apr 2021
Response from Suambara on 5 May 2021
Dear Erik, Thank you for writing review after your stay with us at Hotel Santika Premiere Bandara Palembang and we are happy to hear that you enjoyed most aspect of your stay. We are sad to know that you stay was disturbed by the noise from the illegal street racing, we work very closely with the local police to report these types of complaint immediately and we did, however this truly does not reflect the service we offer. We hope you serve you better in the future. Kind regards, Ida Bagus Gede Suambara General Manager

10/10 Excellent

Thea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020
Response from Suambara on 24 Aug 2020
Dear Thea, Thank you for the beautiful picture shared in this forum and I shall take you had a very pleasant stay. Looking forward to welcoming back soon. Cheers, Ida Bagus Gede Suambara General Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - 10minutes from the airport
Vast luxury hotel just 10 minutes from Palembang international airport. The airport offers free transfers to the city centre and to the airport. Excellent pool facilities, restaurants and large spacious rooms.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the airport. There is a free shuttle service every 30 minutes from the hotel. Room was big and clean. Breakfast buffet had a wide variety. Restaurant overlooks a lake and there is a jogging track around it.
Stayed 1 night in Feb 2019

2/10 Terrible

Bruno, shah alam, my

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is brand new and looking quite nice BUT it does not have enough guests (or not that many) thus is manned by a skeleton crew. The only food available at the restaurant for dinner is the room service menu (and some are not even stocked). Being as skeleton crew, the service is slow and most do not speak English. I stayed with pleasure in Santika hotels in JAKARTA but for this one, this was an overall bad experience. the only redeeming point is its proximity to the airport.
Stayed 1 night in Dec 2018

8/10 Good

Afien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Sep 2018

10/10 Excellent

Novri Desideria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Nice hotel for weekend getaway
Stayed 1 night in Sep 2018

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A relaxing and pleasant stay!!!
Stayed 1 night in Aug 2018

10/10 Excellent

Mohammed

Very Good
Everything seems to be perfect.
Stayed 1 night in Aug 2018
Response from Bobby on 30 Aug 2018
Thank you for choosing our hotel as your stay destination.

10/10 Excellent

Henk, Leeuwarden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
een net hotel met goede service en correct personeel.
Stayed 2 nights in May 2024

8/10 Good

Suharto

Stayed 1 night in Apr 2023

8/10 Good

Citra

Stayed 1 night in Mar 2022

8/10 Good

Sopian

Travelled with family
Liked: Amenities, property conditions & facilities
Kamar hotel yg luas, area kolam renang yg luas. Yg tdk di sukai, di temukan air yg lambat turun di kmr mandi serta wastafel, kolamrenang yg airnya kurang bersih, keamanan kolam renang yg lgsung terhubung ke kolam retensi tanpa pagar pelindindung. Parkir yg sempit
Stayed 1 night in Dec 2021

4/10 Poor

fatmawati

Stayed 1 night in Jul 2020
Response from Suambara on 24 Aug 2020
Dear fatmawati, I am so sorry to acknowledge the score that we obtained is so low. Please let me know how best I can reach out to you and get more details of your stay and talk about how we can win you back. Regards, Ida Bagus Gede Suambara General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 malam di Santika Premiere Bandara Palembang
Kamarnya luas. Tekanan air shower nya bagus. Variasi breakfast bagus dengan berbagai sajian nusantara. Fasilitas sangat memadai untuk corporate events. Recommended.
Stayed 1 night in Apr 2019

10/10 Excellent

Emilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy place
Tempatnya nyaman,kamarnya luas,makanannya banyak variasi,dan cozy place
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and best hotel, my family loved this hotel and we willback another time
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

新しいホテルで、部屋もロビーも快適でした。 仕事の都合で滞在時間が短かったのが残念でした。
Stayed 1 night in Aug 2018