Pakem Spa Hotels

"Brilliant service from all the staff. Special thanks to Awan, the customer experience manager who went out of way to make our stay feel special. "

"Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city. "

"Clean and beautiful! "

"I booked 3 rooms in this hotel for me and my sisters…we asked all 3 rooms to be on the same level and it’s no problem at all for the hotel…we had nice time and all the staff are very friendly and polite. We had a ‘bit’ of confusion at the end of our stay but Ken, the duty manager on the day had explained the confusion and he handled the minor incident very professionally. Thank you, Ken…you are an asset for Jambuluwuk Hotel Malioboro for your outstanding hospitality! All our rooms are clean and always have all the amenities. Nice location as it’s near Malioboro! Highly recomended for all of you who wants to visit Yogyakarta with your family."

"Truly recommend. The building is really nice!"

"This hotel is in a very strategic location where a lot of expats hang out in the restaurants nearby it is fairly soundproof so the mosque noise doesn't really bother you if you're a decent sleeper unless you're sitting outside on your balcony which is kind of nice it's very pretty it's not perfect by any means of course no hotel is the bed was okay the room service was really good really cheap and again strategic location I would give it a 7.5 out of 10"

"Great Hotel"

"Very good service and hospitality from hotel staff and everyone in general "

"Loved my stay at platinum, the hotel felt premium and the staff were very friendly "