Hotel Keluarga di Painswick

"From the moment we arrived the staff were attentive and friendly, after a 3 and half hour journey we had a lovely roast dinner and a beer which went down very well. We were then shown our room which was perfect, and matched the quaint pub, the bed was comfortable. tea, coffee, milk, biscuits, & water readily available, en-suite with shower and t.v. Breakfast was lovely all fresh and local produce. Final evening we had a lovely meal which coincided with my husbands birthday, the dessert came out...

"Excellent customer service by all the staff. Lovely property, lovely people, lovely food… Will definitely be back!"

"The stay was perfect, they gave us a complimentary upgrade as it was my girlfriend’s birthday and the room was beautiful. The staff were very friendly and the restaurant and bar were lovely. 10/10 stay, would definitely come here again. "

"Negative points Broken bathroom fittings. Tired hotel. Dark rooms with musty smell. This hotel needs a refurbishment. Taps need to be combined. Carpets needs replacing. Good points are helpful staff.. Friendly.. Gave us extra pillows. Quiet and peaceful. Rooms are good sized. "

"Generally comfortable. Bar and restaurant staff friendly. EV parking very good. Bathroom cold. Towel rail not working. Asked for it to be sorted but nothing happened. Pool good size but run down.(e.g some changing room showers not working, jacuzzi not working and pool shower cold with blocked drain.)"

"Staff were very friendly and helpful. Good variety for breakfast. Parking could be a problem when the pub was busy."

"The room was spotless and was well maintained with everything functioning as it should. The staff were courteous. The restaurants were spotless too. "