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Reviews of Centabay Lodge - Hostel

2 out of 5
Centabay Lodge - Hostel
27 Selwyn Road, Paihia, Bay of Island

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 91 reviews" "
Rating 8 - Good. 37 out of 91 reviews" "
Rating 6 - Okay. 16 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

albin

Travelled with family
Good price, gret location
Stayed 1 night in Mar 2024
Response from Centabay Lodge on 1 Apr 2024
Thanks for the 5/5, we're so pleased you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for our requirements.
Stayed 3 nights in Mar 2024
Response from Centabay Lodge on 17 Mar 2024
Thank you for the 5/5 - much appreciated! We're so pleased you enjoyed your stay with us!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very hot without ac but I knew that going in. Nice for the price
Stayed 2 nights in Feb 2024
Response from Centabay Lodge on 13 Feb 2024
Thank you Gregory, we're glad you enjoyed your time with us and our great summer weather!

8/10 Good

Jonasi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in a backpackers motel. Although we got a room with an ensuite, the atmosphere being around other people was fun facilities were good and close to everything in the township. Only thing was the parking is limited based on a first come first serve basis which was ok with us.
Stayed 2 nights in Feb 2024
Response from Centabay Lodge on 8 Feb 2024
Glad to hear you enjoyed your first experience of a backpackers - a lot of people enjoy the social aspect. Thanks for such a great review and we hope to see you again one day!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Studio room in a hostel. Lovely staff. Clean all round. Room of a decent size with newly fitted kitchen and cooker in good condition
Stayed 2 nights in Jan 2024
Response from Centabay Lodge on 1 Feb 2024
We're so happy to read this today, thank you for such an excellent review! We hope to see you again one day!

8/10 Good

Lindsey

Comfy beds. Quiet considering it is next to the fire department. Kitchen could use a little work or at least people could clean up after themselves (maybe this is just the old person in me). 😀. Bathrooms all in good shape and clean.
Stayed 3 nights in Jan 2024
Response from Centabay Lodge on 31 Jan 2024
Thank you for the kind review, we're glad you enjoyed your stay with us!

10/10 Excellent

ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Studio was prefect size, plenty of room. Walkable to everything in Paihia. Really happy with our stay!
Stayed 3 nights in Jan 2024
Response from Centabay Lodge on 12 Jan 2024
We're so pleased you enjoyed your stay with us, many thanks for such a great review!

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, walking distance to everything, friendly staff, had everything we needed and the price was right.
Stayed 2 nights in Jan 2024
Response from Centabay Lodge on 10 Jan 2024
Thank you so much for the 5 out of 5! We're so pleased you enjoyed your time with us!

8/10 Good

Hannah

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023
Response from Centabay Lodge on 10 Jan 2024
Thank you for such a great review Hannah, we're glad you enjoyed your stay with us!

6/10 Okay

Philip

Travelled with partner
Liked: Staff & service
Would only recommend to people under 25 / hardly got any sleep as walls are paper thin - might as well of been a curtain, noisy people in other rooms till 1.30am Facilities were not maintained very well & had to wait at least an hour or so each night to cook or get a table - tip do that at 5pm. Stayed at a number of lodges & caravan parks while in NZ, none were like this one. Lucky it was our first stay on our trip & would rate it as our worst experience in over a months travelling.

10/10 Excellent

David

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location & value for money. A little noisy at night time. Staff were excellent & very helpful thank you.
Stayed 1 night in Nov 2023
Response from Centabay Lodge on 15 Nov 2023
Thank you for such a great review, we're so glad you enjoyed your stay with us!

8/10 Good

PAO

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Centabay Lodge on 15 Nov 2023
Thank you for your positive review! We're glad you enjoyed your stay with us

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed very much. Will definitely stay again. Nice room, good position to waterfront, and friendly owner. Enjoyed our time immensely.
Stayed 2 nights in Oct 2023
Response from Centabay Lodge on 31 Oct 2023
So glad to hear you enjoyed your stay with us Stephen, thanks for the great review!

8/10 Good

Isaac

Liked: Cleanliness, staff & service
Customer Service Excellent.
The best service from a human I have experienced at a hostel. She was great. Only had 2 toilets and showers, which is not enough (one toilet was out of service.) room was only 5 beds which is very nice. Great location.
Stayed 2 nights in Sep 2023
Response from Centabay Lodge on 22 Sept 2023
Thank you so much for your kind review, I will make sure to pass on your comments. We hope to see you again if you're ever passing back through Paihia!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was handy to the town centre and easy to find . Staff were friendly 😀
Stayed 1 night in Jul 2023
Response from Centabay Lodge on 11 Aug 2023
Thank you for the lovely review - we're glad you enjoyed your stay with us!

8/10 Good

Allen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, comfortable location walking distance from the center of Paihia.
Stayed 1 night in Jun 2023

8/10 Good

Richelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was pretty dated and small but had everything you needed. Lovely fluffy towels and soap supplied. No toilet paper in the communal bathroom. Kitchen area is really spacious and well stocked. Lots of fridge space and well set out.
Stayed 2 nights in Apr 2023
Response from Centabay Lodge on 6 May 2023
Thank you for your kind review, we're glad you enjoyed your stay with us!

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for a short stay. It is close to everything.
Stayed 3 nights in Apr 2023
Response from C on 27 Apr 2023
Thanks for such a positive review Kevin, we're so glad you enjoyed your stay with us!

10/10 Excellent

Gael

Liked: Cleanliness, staff & service, amenities
Veey handy to everything in central piahia. Had studio unit 3 singles perfect for what we needed. And reasonably priced.
Stayed 1 night in Apr 2023
Response from Centabay Lodge on 15 Apr 2023
Thanks very much for your comments Gael - we're glad you enjoyed your stay with us!

10/10 Excellent

steven

Stayed 3 nights in Mar 2023
Response from Centabay Lodge on 15 Apr 2023
Many thanks for such a positive review - we're so pleased you enjoyed your stay with us!

8/10 Good

Justin

Liked: Staff & service, room comfort
Stayed 4 nights in Feb 2023
Response from Centabay Lodge on 9 Mar 2023
Thanks for your positive review Justin - we're glad you enjoyed your stay!

8/10 Good

Helen

Stayed 4 nights in Dec 2022
Response from Centabay Lodge on 8 Jan 2023
Many thanks for the positive review Helen - much appreciated!

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness, staff & service
For the number of people staying there, it needed more toilets. The staff were great. Liked the spar pool.
Response from Centabay Lodge on 8 Jan 2023
Thanks for the review Colin - we're glad you enjoyed your stay with us

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2022

10/10 Excellent

Mohi

Stayed 1 night in Oct 2022

8/10 Good

Martin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice and central
Stayed 1 night in Sep 2022
Response from Centabay Lodge on 10 Oct 2022
Thank you for you review, we're glad you enjoyed your stay with us

10/10 Excellent

Kerrylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Really helpful staff. Lovely people. Will stay again.
Stayed 1 night in Jun 2022

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Feb 2022

6/10 Okay

Markus

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Room not enough air circulation, stuffy. Beds far too soft
Stayed 2 nights in Jan 2022

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for the nice stay
Thought there may have been housekeeping at least once during our stay, but for 52.50 per night can't complain. Friendly staff including flooffy doggy, enjoyed the hammocks (not to mention having to get helped and heaved out of it) Just found that with 2 people it got a bit cramped in the private room after four nights, but if you're travelling alone, or there for a shorter stay would recommend.
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, eager to help if needs arose. Rooms are warm and clean. A fridge and TV in our room. Big kitchen area. Washing machine and dryer. Undercover washing line. Everything you need at this lodge really.
Stayed 3 nights in Jul 2021

8/10 Good

shenelle

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and cheerful. Easy to deal with, great communication and would recommend for a economical option.
Stayed 1 night in Nov 2020

8/10 Good

Catherine, New Zealand

Travelled with partner
Liked: Staff & service
As expected for the price. Everything you need but no frills
Stayed 3 nights in Oct 2020
Response from Nikiwe, Duty Manager on 27 Oct 2020
Thank you so much for your feedback, we're glad you enjoyed your stay with us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2020

10/10 Excellent

Mel, Auckland

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was a nice, convenient place to stay at low cost
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good,great i could have my little dog and got to make a fuss of yours
Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to take our little dog and everyone was so friendly!
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Good value, location, and vibe. Great staff. Room had a slightly musty smell.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We were able to upgrade our room for a good price, the location was perfect and there was a really cute little dog that lives there.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank to the staff who all were very happy & helpfull, can recommend to all & we would be happy to stay there again...
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Luis, Israel

Travelled with family
Liked: Cleanliness, staff & service
Confortable. Cocina común grande. Refrigerador en dormitorio. Muy cerca de todo.
Stayed 1 night in Jan 2020

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good helpful service during stay, trying to do their best
Stayed 1 night in Dec 2019

4/10 Poor

Cléa

Disliked: Cleanliness
Middling
Run-down spot in a great location. Common areas were not clean. Hot tub full of sand. Not enough toilets for the number of beds. Room was comfortable in a prison cell way.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks
Management were very friendly and helpful. Room, ensuites and kitchen were clean and spacious. I will stay here again. Thank you
Stayed 1 night in Jun 2019

10/10 Excellent

Mary, Vancouver, BC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centabay lodge was quiet, clean, and centrally located. We stayed in a private room and found it spacious. We rented kayaks from the lodge for a few dollars which was great!
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019