Beach/ocean view
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Reviews of The Sands Hotel

3 out of 5
The Sands Hotel
32 Sands Rd, Paignton, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 67 reviews" "
Rating 8 - Good. 27 out of 67 reviews" "
Rating 6 - Okay. 2 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people who were willing to do anything to make it a great place to stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room fantastic view everything clean lovely and very kind hostess would love to come back again ❤️
Stayed 2 nights in Apr 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Host were excellent
Hotel was clean host were very friendly I enjoyed my stay
Stayed 2 nights in Feb 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Jean

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing
Arrived ok , disappointed with the room , it was clean , but room was limited. Most of the time in the day the lounge was locked, no access. The lady of the hotel was helpful, but male propieter, was not helpful at all , we had to ask for water , toiletries , as wasn’t replaced as we used them. We came home a day early , just glad to get home .looked so good on web site , disappointing.
Stayed 8 nights in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sea view, convenient for the harbour each room was quiet.
Stayed 4 nights in Sep 2023

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Great hosts, we will be back
Stayed 2 nights in Jul 2023

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, friendly, helpful all at a sensible price.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were given a friendly welcome with an introduction to the hotel facilities. Our room had a wonderful see view and was fully equipped for our purpose. The staff were extremely friendly and helpful which resulted in a very enjoyable holiday.
Stayed 7 nights in Jun 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!!
Excellent hotel, staff was friendly and could not do enough for you!!
Stayed 2 nights in Apr 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a long weekend break. Room was ideal for a single occupant for the price I paid. No complaints from me and i would return.
Stayed 3 nights in Mar 2023

10/10 Excellent

Paul

Stayed 1 night in Feb 2023

10/10 Excellent

Erlet

Stayed 1 night in Feb 2023

10/10 Excellent

Brian

Stayed 2 nights in Oct 2022

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Mandy

Stayed 2 nights in Sep 2022
Response from Shaz on 27 Sept 2022
Hello, Thank you for staying with us and such a nice review. Looking forwered to seeing you again.Kind RegardsShahzad QaiserThe Sands Hotel

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Shaz on 27 Sept 2022
Hello, Thank you for staying with us and such a nice review. Looking forwered to seeing you again.Kind RegardsShahzad QaiserThe Sands Hotel

8/10 Good

Shaista

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

8/10 Good

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an enjoyable stay with friendly owners
Stayed 3 nights in Jul 2022

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and warm
Great location, had a nice sea view. Clean room with a good selection of condiments One let down... Shower hada vey weak flow
Stayed 2 nights in Jun 2022
Response from Shaz on 28 Jun 2022
Hello, Thank you for a nice review. Your feed back is very important for us, we will definitaly try to sort out the mentioned problem. Hopefully see you again in the near future. Kind Regards Shahzad Qaiser The Sands Hotel

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Shaz on 26 Jun 2022
Hello, Thanks for such a nice compliment.Hopefully see you again in near future. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Shaz on 9 Jun 2022
Hello, Thank you for such a nice review. Hopefully see you in the futuer. Kind Regards The Sands Hotel

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Had a comfortable stay with the needs of my visit. Lovely owners and very close to the beach and local shops.
Stayed 2 nights in May 2022
Response from Shaz on 26 Jun 2022
Thanks for such a nice review, Hopefully see you again in near future. best wishes

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Everything was very good except hot water in shower takes 10 minutes to come through
Stayed 3 nights in May 2022
Response from Shaz on 14 May 2022
Hello, Thanks for staying with us and such a nice review aswell. Hopefully see you soon. Kind Regards Shahzad Qaiser The Sands Hotel

10/10 Excellent

Faye

Stayed 2 nights in Apr 2022
Response from Shaz on 3 May 2022
Thank you for staying with us and for a nice review. Hopefully see you again. Kind Regards The Sands Hotel

10/10 Excellent

Sarah-Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Really lovely stay for a night with a gorgeous sea view room and delicious breakfast! Would recommend :)
Stayed 1 night in Apr 2022
Response from Shaz on 14 May 2022
Hello, Thank you for staying with us and for a wonderfull review. Hopefully see you again in future. Kind Regards Shahzad Qaiser The Sands Hotel

8/10 Good

john d.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2022
Response from Shaz on 9 Jun 2022
Hello, Sorry for late reply, Thank you for such a nice review. Hopefully see you in the futuer. Kind Regards The Sands Hotel.

10/10 Excellent

Stephen

Stayed 1 night in Apr 2022
Response from Shaz on 9 Jun 2022
Hello, Sorry for late reply, Thank you for such a nice review. Hopefully see you in the futuer. Kind Regards The Sands Hotel.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous views and reasonable priced
Fantastic views, clean, and made to feel at home, wall paper dated but we never went there to look at that 🙄,, highly recommended and we will definitely be back soon,,
Stayed 3 nights in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Great location and friendly.
It was Christmas, so it isn't surprising if service wasn't 100%. I couldn't get a hot shower. Temperature was too cold in the evening and too hot in the middle of the night. had to knock up the manager at 8.45 in the morning to check out. Great location and friendly.
Stayed 2 nights in Dec 2021
Response from shaz on 29 Dec 2021
Hello,Thank you for staying with us.Sorry for any inconvience.On upper floors in winter you have to wait more than couple of minutes for hot water. Best Wishes for the new year. Kind Regards The Sands Hotel

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean friendly and flexible
Stayed 1 night in Dec 2021
Response from Shaz on 29 Dec 2021
Hello,Thank you for staying with us.Hopefully see you again. Best wishes for the new year. Kind Regards Shahzad Qaiser

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Room was spotless. Very friendly welcome. Will use again.
Stayed 1 night in Nov 2021
Response from Shaz on 29 Dec 2021
Hello,Thank you for staying with us.Hopefully see you again. Best wishes for the new year. Kind Regards The Sands Hotel

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely friendly place to stay and the view from the room was lovely, also the weather helped. Didn’t have breakfast but others said it was lovely.
Stayed 2 nights in Oct 2021
Response from Shaz on 27 Oct 2021
Hello,Thank you for staying with us.We really appricate your feed back and very sorry that you can not have breakfast. Kind Regards Shahzad Qaiser The Sands Hotel

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
September break.
Week's holiday in a favourite location. Shared with friends staying close by. No real issues with the hotel. Great location. My room had wonderful view's. The lady of the house was delightful. Always greeted me with a smile.
Stayed 7 nights in Sep 2021
Response from Shaz on 21 Oct 2021
Hello,Thank you for staying with us.We really appreciate your nice feed back. Kind Regards Shahzad Qaiser The Sands Hotel

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Ok for one night
I had a single room at the back of the property.it was passable but the shower cubicle was in the bedroom.
Stayed 1 night in Sep 2021
Response from Shaz on 17 Sept 2021
Hello,Thank you for staying with us.We really appreicate your nice review. Kind Regards Shahzad Qaiser The Sands Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Sep 2021
Response from Shaz on 15 Sept 2021
Hello,Thank you for staying with us.I realiy appreciate your nice review. Kind Regards Shahzad Qaiser The Sands Hotel

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property very dated and tired, but the bedding and towels were spotless, beds comfy, shower needs upgrade too. Owners very affable. Nice sea view, great location for harbour, buses and trains Town area awful downmarket, tacky and dirty. Harbour area, more upmarket with nice restaurants and start of SW coastal path. Spectacular walk to Brixham. No good for disabled people past Goodrington Sands. Beautiful views everywhere. Great holiday, accommodation disappointing but adequate.
Stayed 5 nights in Sep 2021
Response from Shaz on 15 Sept 2021
Hello,Thank you for staying with us.I really appreaciate your feed back.We will try our best to improve the mentioned areas.Sorry for any inconvience. Kind Regards Shahzad Qaiser The Sands Hotel

8/10 Good

Gracr

Liked: Staff & service, amenities, property conditions & facilities
Very cute hotel, I stayed in the single room at the back of the property, up the top of the stairs, I didn’t have the breakfast option available for my room (I dont normally eat breakfast) only issue I had was I could hear every conversation and every time they had used the toilet in the room next door to me, so if your a light sleeper you may need ear plugs. the owner had lots of ideas of walks to go on and places to go in the area, there’s amazing places to eat and live music in the harbour, the local pleasure cruise is definitely one thing to jump on board with (excuse the pun) other wise the location was incredible, the car parking was good, the hotel in general was great ( like a typical beach hotel, with a touch more class) wonderful break away!
Stayed 2 nights in Sep 2021
Response from Shaz on 15 Sept 2021
Hello,Thank you for staying with us.We will try our best to improve in the mentioned areas.Sorry for any inconvience. We really appreaciate your feed back. Kind Regards Shahzad Qaiser The Sands Hotel

8/10 Good

Hazel

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The room was nice with a pretty fantastic view of the promenade and the sea, the beds were a little soft for my liking but that's just personal taste. We paid for breakfast through Expedia, and when we got the hotel the proprietor quite rudely told us that breakfast is NOT included and we should not have been able to book it through the site, his attitude was awful.
Stayed 2 nights in Aug 2021
Response from Maz on 20 Aug 2021
Hello,Thank you for staying with us.Sorry for any inconvience.We are not advertising bookings with breakfast on any sites including Expedia.If you have been charged by any error, please contact us or Expedia for the refund because we are receiving all bookings without breakfast. Regards The Sands Hotel Paignton

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in good condition. Room was clean and very well decorated with a lot of personal touches. Bed was the most comfortable I've had in a hotel for a long time. Lovely view of the seafront and sea.
Stayed 2 nights in Aug 2021
Response from Shaz on 15 Sept 2021
Hello, Thank you for staying with us.We really appreaciate your nice review. Kind Regards Shahzad Qaiser The Sands Hotel

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant one night stay
Just a one night stay here, which was fine, arrived early and managed to get into the car park. Our room had a great view of the bay, but was fairly noisy. would happily use again.
Stayed 1 night in Jul 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent of its type
Excellent value for money - unpretentious sea front guest house. Free on site parking (albeit requiring juggling) and radio stations via the TV were definite bonuses. Walks round the quieter end of the beach/town on the doorstep, and steam trains 10-15 mins walk away!
Stayed 2 nights in Jul 2021

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
holiday
decent enough hotel
Stayed 3 nights in Jul 2021

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A happy stay
It was a comfortable hotel with friendly staff. Very obliging with car parking which is important to me. Breakfast was particularly good.
Stayed 2 nights in Jul 2021
Response from Shaz on 2 Aug 2021
Hello,Thank you for staying with us.It is our pleasure to serve you better.Once again thank you for such a nive review. Regards The Sands Hotel

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Shaz on 21 Jul 2021
Thanks for staying with us,it was a great pleasure for us to serve you. Again thanks for such a nice review.

8/10 Good

S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
As I have a large vehicle it was a tight squeeze to park however round the back of the hotel there is a large road with free parking. Upon entry to the sands the manager I am guessing was very friendly. He showed me to my ground floor room (room 1) it does not have a sea view however it has its only pretty private garden terrace. The rooms are very large although the bathroom was a squeeze. The location is absolutely perfect! I didn’t have breakfast although it looked good :) great hotel for a getaway!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, clean tidy, well run hotel, we had a nice onsuite room with a great sea view, staff very helpful and friendly. Great breakfast , nothing not to like, would recommend.
Stayed 2 nights in Jul 2021
Response from Shaz on 17 Jul 2021
Thank you for staying with us,and its our plesure to serve you.Once again thank you very much for a nice review. Management The Sands Hotel Paignton

8/10 Good

Abdikadir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Shaz on 5 Jul 2021
Hello,Thank you for staying with us and your review is very important for us.Thank you for such a nice review. Kind Regards The Sands Hotel

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb family run hotel
Superb stay for 6 nights. Great room, with fantastic view. Hotel owners were so friendly and could not do enough fo us. Will definitely look to go back again soon
Viea from room
View from room
Stayed 6 nights in Sep 2020
Response from shaz on 2 Oct 2020
Thank you very much for such a nice review. Looking forward to seenig you again.