Hotel berdekatan Paddock Farm Nursery & Water Gardens

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"Great place to stay for a weekend. Room was first class, bar and food great, staff friendly and helpful "

"Pleasant stay. Breakfast could be better"

"Clean, with very friendly staff"

"The staff were amazing at this hotel—it is a basic hotel with a nice continental breakfast and a few hot items in the morning. it’s reasonably priced. we arrived in Darlington and unexpectedly, our other hotel did not work out. We had no hotel and were panicked! We were so glad that this hotel still had vacancy and was even able to accommodate the bed type that we wanted. The staff went out of their way to give us directions, help us find a good restaurant and feel very comfortable. This chain...

"Bar Staff , Owner , very clean rooms , good food , loads of parking , Quiet i would recommend well worth a visit "

"Hosts were wonderful, room was very clean with en suite bathroom and location was perfect for a short walk into Richmond town center. Definitely recommend West End Guest House"

"Simon the chef and his daughter are very friendly and helpful and provide an excellent breakfast. Julie the cleaning officer is a joy to meet and so thorough in her cleanliness techniques. All three of above are an asset to the hotel. David Ambleside "

"No problems "

"Having to purchase breakfast."

"Good food especially the breakfast. Room very good 9 out 0f 10"

"A really good location to stop overnight and very happy with the room. Breakfast was delivered in a hamper box outside our room and was rather disappointing. No egg/cold meats option. The main option was oats with fruit. We ordered with banana and strawberry. Tiny amount of strawberry and the banana slices were dried and chewy. But the evening meal was good honest pub grub."

"Excellent quiet location, nice room and good food. Enjoyed my overnight stay. "

"Overall a poor experience. Very Expensive! Poor customer service and attitude from bar staff and breakfast waitress. Room needs a significant upgrade and safety check. We had an electric socket hanging off the wall. "

"Due to issues at work and traffic we were running late and Jon waited up for us past the checking time and helped us with parking. Thank you so much. The room was lovely and spacious and warm. "

"clean tidy well kept room food was very good staff polite well mannered made to feel welcome i would stay there again "

"Staff were amazing on reception and a shout out to the male manager(?) next door at Beefeater! Excellent service! Room was sufficient for our needs the only thing that would be great would be a smart tv in the room!"

"Breakfast was very good and a good choice. Staff very helpful and friendly. Disappointed with wifi unable to get it in our room. "