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New d'Dhave Hotel

3.0 star property
Travelers find respite in the welcoming reception hall after exploring nearby attractions, with free self-parking and complimentary newspapers.

Choose dates to view prices

New d'Dhave Hotel sits in the city center, offering a genuine welcome along with practical amenities. Guests can take advantage of dry cleaning and laundry services, stay connected with in-room WiFi, and enjoy hassle-free parking while catching up on the news.

Reviews

5.4 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room
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Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 40000 for adults and from IDR 20000 for children
  • Airport shuttle fee: IDR 125000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash

We should mention

This property does not have any lifts

Frequently asked questions

Is New d'Dhave Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at New d'Dhave Hotel?

Self-parking is free at this property.

What time is check-in at New d'Dhave Hotel?

Check-in begins at 2 PM.

What time is check-out at New d'Dhave Hotel?

Checkout is at noon.

Does New d'Dhave Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 125000 per vehicle applies.

Where is New d'Dhave Hotel located?

Situated in Padang, this hotel is 0.6 mi (0.9 km) from Air Terjun Lembah Anai and within 6 miles (10 km) of University of Eka Sakti and Air Manis Beach. Taman Budaya Cultural Centre and Adityawarman Museum are also within 6 miles (10 km).

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Reviews

Reviews

5.4

6.0

Cleanliness

6.0

Location

5.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

not for tourist

No nearby restaurant, just dine in at the hotel's restaurant During check in, the staff urge me to upgrade the room, of course more expensive than what i've paid during online booking. After check in, i asked for extra towels, the staff said they will give only 1 towel. I said "I paid for 4-guest room, so how come we can only have 3 towels?" and finally, they gave us 2 extra towels. lol
Stayed 1 night in Feb 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Ok for a week while we found a home.

Staff were friendly, courteous and helpful, even where language was an issue.
Verified

6/10 Okay

Ahmad

Liked: Property conditions & facilities, room comfort

Lots of Complaints

Overall not too bad, the staff are very hospitable and will do their best to make you feel welcome. But too many things went wrong: 1- Wrong hotel location on Hotels.com and linked to the wrong Trip Advisor entry. I spent 2 hours under the rain, looking for the new hotel, and with flooded streets, I can tell you this really wasn't fun, especially when no one was answering the phone. So call well ahead before your trip to get the correct address. 2- Receptionist said restaurant closes at 10pm. When I went to the restaurant to eat at 7.45pm, the waiter said they were already closed at 8pm. When I showed him the time, he said the kitchen staff had already gone home. Pretty rude I must say. I complained to reception and the Manager in charge was quick to intervene. I ended up having a Spaghetti Bolognaise with complementary fruit dessert. 3- At 7pm, there was noise coming from the room above. Somebody moving furniture and hammering. I complained, and the noise did diminish but did not disappear. By 10pm, the noise was still there and i couldn't sleep. There were maintenance workers doing something on the 3rd floor. AT 10 PM!!!! I complained again and the noise stopped. 4- Room was not very well cleaned. I even found an empty cigarette box on one of the shelves. Towels were stained as well. This property does not accept credit cards, only cash.