Best Western Ozona hotels

"Clean and comfortable. Didn't have any of the problems other reviews complained about. Breakfast is paltry, but that's not why you stay here. You have get ice at the reception desk and the bucket is small"

"Staff was friendly and helpful. Parking was easy. We didn't have breakfast. The property is a little aged, but we appreciate the value. No extra charge for a second person. The trip was unexpected, so every savings helped."

"Parking great, food great. "

"The hotel was spotlessly clean and away from the highway (quiet)."

"I got disappointed because there was no coffee the person said the coffee maker ws broken, but I guess they need to be prepared with instant coffee to me it will be better than nothing "

"Clean rooms great breakfast and staff was incredible!!!"

"I went for breakfast, but was to late. The person there generously gave me some bread so i could make toast. I had OJ, coffee and toast. I thought it was odd that the breakfast was put away already, it was only 8:00. When i got inmy car i realized the time. Coming from CALIFORNIA my phone never changed time. It was reading 2 hours earlier. How embarrassing "

"Stay was ok. Staff member initially cancelled our direct reservation with Hilton in error and was more expensive to book with them than with Expedia."

"we've stayed a few times because it's halfway from home to our destination. Breakfast is good if you get there in time to get some, staff usually refuses to put more out if breakfast is ending within 30 to 45 min so don't wait too late. Rooms are old but fine, definitely smell old but gets better with AC on. And make sure you ask for the AC to be turned on, we got there late one time to a room at 100 degrees and it took over 2 hours to cool. This time I requested it be on and they did turn it on. They did not note the pet room I specifically booked from hotels .com and tried to turn us away at midnight due to having a dog... that I had messaged them about and specifically booked a pet friendly room. She insisted they couldn't see that note and it wasn't their problem. I had proof from hotels .com as reservation said pet friendly. At my insistence when she refused to let us in our room with a pet she called the manager and he said to give us the room. Hopefully they figure this out because it was not a pleasant discovery at midnight with a dog and 4 kids. "