Ottawa Valley Hotels with Adjoining Rooms

"The hotel seems very understaffed. The public garbage can on our floor was overflowing and no one emptied it in the whole time of our stay. There was a very obvious streak of dried liquid (like someone had drug a leaking garbage bag) down the hall for the entire time of our stay, that no one mopped. The same garbage was on the floor in the hall the entire time of our stay. We saw hotel staff on our floor but no one picked it up or bothered to clean the very obvious spill on the floor. It makes you wonder how often they wipe down common areas, elevator buttons, etc etc. or the rooms, as cleanliness did NOT seem to be a priority. The daytime front desk staff were also not helpful. The night staff seemed more helpful and customer service focused. Positives were the underground parking for $14/day and the hotel is in a great neighbourhood."

"Clean, comfortable room. Good breakfast. Helpful staff. Not too far from downtwon. Will stay here again when I'm in Ottawa next."

"Overall, the place was okay, but I wouldn’t necessarily call it a hotel. It felt more like an updated two-storey motel. The walls were quite thin, so noise from the room next door was easily heard. Additionally, when I made the booking, breakfast was included. However, upon arrival, we were informed that breakfast is not actually served at this location. Instead, we were given two coupons for a free smoothie with the purchase of a breakfast item at a nearby restaurant."

"Awesome place to stay. Lunch in the dining room was good and lounge. Black Gold Burger was amazing, highly recommend! Lounge has exceptional entertainment. "

"Well located"

"I booked a room (for 6 nights) with a view to the park, but was surprised after l checked in arround 6 pm, they put me in a back room in facing maintenance area. I want back to the reception and they changed my room facing the park (as per my booking). But the surprise was the windows and the view was blocked be cause they were making maintenance of the facade of the building. It was late and I was tired and has no choice at the time but to acceptfor the night. What added insult to injury l was awakened at 8 in the morning by the noise of workers and drilling on the exact level on the walls next to my room (831). The odd thing is, not all rooms facing the park were covered and under maintenance/ construction. The next day I complained to the receptionist and they apologized as the don't have any availability and they promised to change the room but never did. I had stay the full period with this inconvenience.. as they have took the full amount of my stay once I checked in.. and was not refundable. One of the worst experiences I've ever encountered."

"Under renovation. Shows breakfast on site so I assumed free breakfast. Expedia should have worded add in a different way. I was misled"

"It was nice to stay here. They had nice and clean rooms. The buffet breakfast was nice too with a decent options. Staff were nice and friendly too. "