Otsu Spa Hotels

"Hotel highly recommends checking in at kiosk which was an issue because machine had trouble reading passport. Agents at desk tend to ignore guests waiting in line"

"It's a little outdated, but would stay again."

"Good location, convenient to station and walking. Our weather was good, only on rainy day. The shuttle bus to the station was a life saver with my 82-YO mother traveling with us!"

"Having a private bath in the patio was great. Staff was courteous and friendly, the food was excellent, and having three different open air hot spring was a plus. Ideal for solo travelers."

"Our whole family loved the stay. Breakfast and kaiseki dinner were great! Onsen in our room was just amazing, I enjoyed every moment of it. Hotel staff was very helpful and rooms were clean and comfortable. Hotel itself is a bit off the beaten path and after stampede of tourists in Kyoto offers a calm refuge. If you can rent a car or afford taxi, you can visit all kinds of amazing places without any crowds."

"Fantastic place to stay for my first time in Japan after being in Tokyo. This place receives forwarded luggage, staff are very helpful/kind, the property is easy to navigate, and the shuttle system was great. The shuttle was very helpful getting back and forth from the station. Also, they have a cell phone at the station to call for the shuttle so no need to worry if you don’t have a Japanese phone number. Would stay again and recommend it to foreigners wanting to have a Ryokan experience. Get the half board option because the food was amazing!"