Hotels in Otay Ranch Village 1, Chula Vista

"The lodging accommodations need some love. There was peeling paint and damage at the bottom of the doors to our bathroom. The tub spigot looks like a cut off pipe. The grounds around our lodging were very sloppy looking...leaves and limbs laying everywhere. The pergolas outside on our patio all seemed slanted and falling apart. However, the pool and the rest of the grounds seemed to be in great shape. We went to the casual restaurant for breakfast and were seated right away. Unfortunately, we sat for 15 minutes without waitstaff coming to our table. We alerted the bus boy, who I saw speak with someone about it. We waited 5 more minutes after that and when no one showed up we left. Then we went over to the cafe and they were out of the first 4 items we tried to order. Seems like maybe the resort was not prepared for the spring break crowd. The staff who did help us were very nice.This looks like a place that was once a top-notch resort, but now has room for improvement."

"Clean room but small, friendly staff, convenient location. Parking was $35 per night. View from 9th floor was really good. Breakfast was additional, we didn’t take that. Downtown eateries is just few mins drive. It’s not walkable to anything. Pool looked good. "

"staff cleans daily if needed. nice front desk staff"

"A must stay"

"Everything was amazing beginning to end. My kids enjoyed the pool. Staff was extremely friendly and helpful. Breakfast was excellent. Already planning to come back. "

"Great location very close (walking distance) to Sea World. Nice pools, reasonably priced drinks and a nice restaurant (the Firefly)"

"Pictures for this hotel were not at all what we experienced when we got there. The property was not very clean, we did not get the room and experience we thought we were going to have. The property seemed rundown. We expected the more resort like experience, with staff on hand, but that was not the case. We had a suite for a family, and we had to ask for everything from towels to toilet paper. The location was not bad. Close to the places we want to go."

"Staff and on site restaurant is a plus."

"Overall, our family of 4’s stay was pleasant. The only thing was there was what I believe to be sewage gas backup coming out of the shower drain (room 440). Had the same experience at the Sheraton Toronto Airport, something about these older Sheraton hotels…"