Hotel Dekat Otay Ranch Town Center

"clean room, great staff, great location"

"Excellent location for restaurants and shopping."

"Helpful staff. Nice and clean room. Lot’s of parking space. Good breakfast."

"The hotel is a little pricey but the prpperty is in great condition. The amenities were excellent and the included breakfast was very good."

"Well maintained property. Room was ice cold at check in like 60 degrees. Got sick after the long 6 hour drive. When I called the front desk, they sent a male staff member to help with the clean up. I apologized to him, as I know it wasn't ideal or pleasant. He just looked at me and walked out. Could use some staff training for making staff feel comfortable and welcomed."

"I was expecting more!"

"Nice"

"Friendly staff and near the airport ."

"For the price it was nice. AC was a bit loud but"

"Very clean room, and Karen is a very nice lady! Very helpful ~~~"

"My experience was terrible. The man at the front desk had an arrogant attitude and was not friendly at all; he answered the questions I asked angrily. The room was dirty, and the towels and blankets smelled of dust."

"Clean and close to the border"

"Room hallways smelled like cigarette but other than that my stay was okay. Rooms were clean."

"A/C wasn’t working well the room was very warm"

"Clean room, staff attentive."

"this was honestly one of the best hotels I’ve stayed at. Staff were really friendly and helpful. Rooms were cleaned exceptionally! The hotel’s location is also very convenient; we didn’t have to travel very far for where we needed to go. Would definitely stay here again :)"

"Was like staying a favorite rich uncles house! Beats the cookie cutter hotels. Great pool, hot tub, games house."

"I love it and hope that I can go back soon."

"Low water pressure almost nothing couldn’t even wash my hair hardly any water in the sink hardly any hot water room smell how to chase somebody for a long time for an hour. Had to change rules because they were stinking. It seems like they got an upgrade, but everything was still to lose. The fixtures were too loose. It was didn’t feel safe."

"Cuando llegamos la recepcionista estaba discutiendo con un visitante.. xq supuestamente había agendado un cuarto con refri y ella decía q hay no tenían con refri.. tal vez es un error de la app.. Solo llegué a dormir unas horas.. simple el cuarto"