Hotels near Otay Ranch Town Center

"I would not stay there again"

"I like everything!!!"

"Very Clean "

"Clean room"

"room really need to be remodel and they smell like mold, staff was nice and parking was secure. But rooms really need some work. i will not stay again. "

"Reception desk personnel were very accommodating, as we made some changes to our booking. They were very helpful. We also had some drinks at the bar - the bartenders made excellent drinks. We were pleasantly surprised. It was overall a very experience. "

"Clean, very comfortable staying"

"1-Star Review: Absolute Nightmare — False Advertising, Broken Amenities, and Rude Management I checked in on Friday, May 8, 2026, after booking through Expedia, and immediately wanted to leave. The property felt unsafe and poorly maintained from the moment I arrived. Multiple advertised amenities were broken or unusable, and the overall condition of the hotel was nothing like the photos online. I contacted Expedia right away. They even spoke directly with the hotel, but I was still unable to get a refund. I left almost immediately after checking in. On Mother’s Day, I returned with my son just to drop off the key. The owner was present and extremely rude and dismissive. When I complained about the condition of the property, he snapped at me: “YOU NEED TO READ ALL THE DETAILS ONLINE.” The hotel advertises: a “comfortable stay” hospitality and convenience continental breakfast vending machines laundry facilities a pool and jacuzzi area with lounge chairs prominently shown in photos The reality was completely different. The vending machine was old, damaged, and broken. Both the washer and dryer were out of order. The pool and jacuzzi have reportedly been shut down since 2022 due to health concerns and dirty water, yet they are still heavily featured in the property photos and amenities listings as if available. When I asked about the broken facilities, the owner casually responded that “machines break.” This goes far beyond normal maintenance issues. The advertising is misleadin"

"The motel is looking pretty rundown. The mattress was hard and the pillows too fat."