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Lion Quays Hotel & Spa

4.0 star property
Upscale hotel with full-service spa and health club
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
In-room safe, individually decorated, desk, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; Modern European cuisine
Couples treatment room(s), sauna, hot tub, steam room
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Spa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Moreton, Oswestry, England, SY11 3EN
  • Popular LocationLion Quays Spa3 min walk
  • Popular LocationPontcysyllte Aquaduct2 min drive
  • Popular LocationChirk Castle11 min drive
  • AirportManchester (MAN)57 min drive
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Room options

View all photos for Executive Double Room, Canal View

In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Double Room

In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

In-room safe, individually decorated, desk, iron/ironing board

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Front of property
The Wild Pheasant Hotel & Spa
Spa
Pet-friendly
Parking included
Free WiFi
8.4 out of 10, Very good, (442)
The price is RM 492
per night
6 May - 7 May
The Wild Pheasant Hotel & Spa

About the area

Oswestry

Located in Oswestry, Lion Quays Hotel & Spa is in a rural area and on the waterfront. The Willow Art Gallery and British Ironwork Centre are cultural highlights, and some of the area's activities can be experienced at Lion Quays Spa and Chirk Marina. Looking to enjoy an event or a game while in town? See what's happening at Park Hall Stadium or Queensway Leisure and Activity Centre.
Visit our Oswestry travel guideOpens in a new window

What's nearby

  • Lion Quays Spa - 3 min walk
  • Pontcysyllte Aquaduct - 2 min drive
  • British Ironwork Centre - 8 min drive
  • Chirk Castle - 11 min drive
  • Llangollen Canal Trail - 12 min drive

Getting around

  • Gobowen Station - 2 min drive
  • Manchester Airport (MAN) - 57 min drive

Restaurants

  • McDonald's - 5 min drive
  • The Keys - 4 min drive
  • The Poachers Pocket - 2 min drive
  • Stanton House Inn - 4 min drive
  • Denbighs Restaurant - 3 min drive

About this property

Lion Quays Hotel & Spa

Upscale hotel by the river
Take advantage of a terrace, a coffee shop/cafe and a garden at Lion Quays Hotel & Spa. Treat yourself to a body scrub, a deep-tissue massage or hydrotherapy at the on-site spa. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Guest reviews give good marks for the breakfast, helpful staff and overall condition
Room features
All 82 individually decorated rooms have perks such as 24-hour room service, as well as amenities like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • TVs with premium channels
  • Free infant beds, electric kettles and heating

Languages

English, Polish, Slovak, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Building
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Early check-in subject to availability

Check-out

Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Does Lion Quays Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on 5 May 2024 start from RM 536.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lion Quays Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Lion Quays Hotel & Spa?

Self-parking is free at this property.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 504 reviews" "
Rating 8 - Good. 155 out of 504 reviews" "
Rating 6 - Okay. 81 out of 504 reviews" "
Rating 4 - Poor. 50 out of 504 reviews" "
Rating 2 - Terrible. 20 out of 504 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Disliked: Staff & service
My wife and I were almost killed by a driver directly in front of the entrance after a function by a driver in a red 5 door car. He missed my wife ( on her birthday ) by perhaps 9”.. I reported this immediately to hotel reception staff and the uncaring awful fiasco that followed was incredible ..to call their response useless would be kind .. we are shocked. A person came knocking on our door spouting utter nonsense… he did actually nothing at all and the dangerous driver got away with almost killing us absolutely free … following morning the woman who was apparently managing tye breakfast area was rude , dismissive, obnoxious and unfriendly. Where we were directed to sit was dirty and unkempt … we stay in a lot of hotels worldwide , and this place took the award for one of the worst experiences. Note , I left my phone number with the individual knocking our door late at night re nearly being run over in their car park .. 3 days ago , no call back .. says it all .. shocking …
Stayed 1 night in Apr 2024

10/10 Excellent

Jemma and Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place spa was best I’ve been
Stayed 1 night in Apr 2024

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel & facilities the spa is amazing and the food at the restaurant was very good - would definitely stay again
Stayed 2 nights in Apr 2024

4/10 Poor

David

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Restaurant was awful The rooms are old and need updating
Stayed 1 night in Mar 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff - only downside was the hotel restaurant where the food was too expensive.
Stayed 1 night in Apr 2024

10/10 Excellent

Mena

Beautiful room with balcony and lovely views. Staff were very helpful/ accomodating. Another time I will try the spa (included). I was unaware that breakfast was already included. It was a fantastic breakfast. Will stay again, when working in the area.
Stayed 1 night in Apr 2024

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Gareth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was only what you would expect for the price
Stayed 1 night in Apr 2024

6/10 Okay

Dan

Travelled with partner
Liked: Cleanliness, staff & service
At first glance the hotel and property surrounding looks very nice, the main room we were given was freshly refurbished and the bed was great and very comfortable and the staff were pleasant and seemed professional. The only problem seems to be a maintenance schedule not being carried out. Bathroom fitting were old and damaged and the flush on the toilet stuck on, a light was out on the mirror and the shower tap was damaged . The carpets in the main halls were thread bare in places, fountain outside out of order. We went to the pool and again more things not working, half the jets not working in the jacuzzi, lockers that didn’t work , steam room not working and smelled a bit off, ripped seats in the changing room. This place has got real potential but needs a good quality and maintenance schedule set up. It put us off going for food and trying some of the other facilities. It’s a 4 star price but 3 star in most areas.
Stayed 1 night in Mar 2024