Exterior

Reviews of Sakuragawa Riverside Hotel

2.5 out of 5
Sakuragawa Riverside Hotel
1-4-7 Saiwaicho Naniwa-ku, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 120 reviews" "
Rating 8 - Good. 37 out of 120 reviews" "
Rating 6 - Okay. 8 out of 120 reviews" "
Rating 4 - Poor. 4 out of 120 reviews" "
Rating 2 - Terrible. 1 out of 120 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Phillipa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The room was large and pleasant. Really enjoyed it and the staff was great.
Stayed 3 nights in May 2024

10/10 Excellent

Junhe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are in great conditions. The location is very close to Dontomburi and view from the window is nice.
Stayed 3 nights in May 2024

10/10 Excellent

Sayda

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything beautiful view.
Stayed 1 night in Apr 2024

10/10 Excellent

Vasil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Charles, Kailua Kona

Travelled with partner
Nice hotel. Area seems deserted but close to Dotonbori, train and bus station. Room is large with a large TV. Washer and microwave are a plus. Would stay there again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean hotel!
Stayed 2 nights in Mar 2024

8/10 Good

Edwin

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good, Accessible Accommodation
The room was really good. Accessibility is excellent - 5 minute walk to JR Namba station and 15 minute walk to Dotonbori. The only thing was the engire duration of our stay, there's always the stomping sound and footsteps from possibly the room upstairs. Being a light sleeper, it kept me up most nights.
Stayed 7 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place
Great location, walking distance to Dotonburi and nice view. The apartments are a bit old inside but not bad. No dryer in the washing machine is painful in winter where clothes take ages to dry.
Stayed 4 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

rene

Liked: Staff & service, amenities, property conditions & facilities
Great hotel. Right off the riverfront near all the shopping and Dontonbori. Staff was great!
Stayed 3 nights in Dec 2023

10/10 Excellent

Sharon Carl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean. Just 3-5 mins away from the nearest subway and 1-2 stops from Shinsaibashi or Dotonbori.
Stayed 3 nights in Dec 2023

10/10 Excellent

LIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
We are amazed by the easy check in and cleanliness of the room. Room is big with 2 queen beds and 1 single bed. Comfortable for a family of 5. Hotel is walking distance to Dontori and a many restaurants. It is also walking distance to the bus terminal where you can buy same day airport ticket to Kansai international airport.
Stayed 3 nights in Dec 2023

6/10 Okay

Oscar

Travelled with family
Liked: Cleanliness, staff & service
Has all the basics. Good value for money. Family of five fits very tightly good for 2 night max stay.

10/10 Excellent

yumi, vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious hotel right on the river. A few blocks away from the busy area which is nice if you want it a little quieter. Close to a couple different train stations, too. My only complaint is they didn't have an iron for my clothes. Other than that, would definitely recommend
Stayed 3 nights in Nov 2023

10/10 Excellent

Kumiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, great view, clean room
Stayed 3 nights in Nov 2023

10/10 Excellent

Yuen Ha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & Great price
Very clean and the instructions were easy to follow. We had the 5 beds in 1 room. It was close fit but everything worked fine. It's about a 10-15 min walk to Dotonburi. We would stay here again.
Stayed 2 nights in Oct 2023

8/10 Good

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is fine. Need to be aware that the property is about 15mins walk to Namba station. Not convenient for those with large luggage. Besides that, u can’t Google map to locate the hotel.
Stayed 3 nights in Oct 2023

6/10 Okay

P

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
you get what you pay for, and this is cheap. clean but limited service.
Stayed 2 nights in Oct 2023

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in a good location, within walking distance to Dotonburi and Namba. There are several restaurants and convenience stores nearby. Sakuragawa subway is about 250m away, with easy access to Shin-Osaka via Namba. The room was very big by Japanese standards, and well equipped with a full size fridge and microwave.
Stayed 3 nights in Aug 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness
Great location, walking distance to Dotonburi. Big, comfortable room suitable for a family of 4. Clean and tidy. Only a couple of suggestions - was great that there was a microwave and kettle in the room, however there were no coffee mugs so had to make coffee in the glasses provided. Also we had a problem and needed to contact reception out of their hours, however the number provided was not even in service. We checked the phone number and this was the number on all of the websites however it didn't work. We ended up having to wait at reception until someone turned up. The hotel definitely need a contact number that actually works in case of emergencies.
Stayed 6 nights in Jul 2023
Response from 桜川リバーサイドホテル on 15 Aug 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。口コミによる貴重なご意見誠にありがとうございます。今後のさらなるサービス向上のためお客様のご意見を参考にさせていただきます。また、当ホテルの電話番号がつながらないとのことでご迷惑をおかけし誠に申し訳ございませんでした。当ホテルの代表電話番号は「06-6563-6667」になります。つながりにくい場合は客室内にございますインフォメーションブックに緊急連絡先番号を2つ記載しておりますのでそちらも併せてご利用ください。

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location not too close to Dontonbori but walkable to reach. Subway station less than 5mins away and the eatery there are good. The best burger joint 2mins away, which you must try! Clean and spacious rooms.
Stayed 7 nights in Jul 2023
Response from 桜川リバーサイドホテル on 23 Jul 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。また、口コミ投稿していただきありがとうございます。またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Hideko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked room size and big refrigerator.
Stayed 3 nights in Jul 2023
Response from 桜川リバーサイドホテル on 9 Jul 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。お客様にご満足いただき大変光栄です。またのご利用をスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying here with my family. Location was perfect for everything - Dotonbori was a simple walk down the river. Provided shampoo/conditioner, toothbrush and razors. There was a great little Sunny Daze diner close by with delicious food!
Stayed 6 nights in Jun 2023
Response from 桜川リバーサイドホテル on 20 Jun 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。ローケーション、アメニティ、付近のお店等お客様にご満足いただき非常に光栄です。またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

William, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are responsive to queries
Stayed 3 nights in Jun 2023
Response from 桜川リバーサイドホテル on 18 Jun 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。またのご利用をスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing would recommend to anybody
Stayed 7 nights in May 2023
Response from 桜川リバーサイドホテル on 6 Jun 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。お客様に喜んでいただき大変光栄です。またのお越しを心よりお待ち申し上げます。

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean& tidy room!
Stayed 3 nights in May 2023
Response from 桜川リバーサイドホテル on 18 May 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。清潔さを評価していただき光栄です。またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from 桜川リバーサイドホテル on 18 May 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。10評価をしていただき誠に光栄であります。またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was our second stay here, This is mainly an unstaffed facility with irregular service hours which suited us fine but may be inconvenient to others. A great, roomy and comfortable location away from the bustle of Namba Dotonburi, Lots of charming local cafes and bars. 5 min walk from JR Namba.
Stayed 1 night in Apr 2023
Response from 桜川リバーサイドホテル on 8 May 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。フロント対応時間が11:0018:30となっており、ご不便おかけする場合もございますが、ご満足いただき大変光栄です。またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness
More like an apartment/dormitory rental than a hotel. Our unit had washing machine, microwave, 5-6 beds and a pleasant sitting area with great view of Dottonburi river. Mainly unstaffed with irregular service hours so even baggage storage might be inconvenient. But if you can work around that, a great place to stay - close to but quieter and much more relaxed than Namba central.
Stayed 1 night in Apr 2023
Response from 桜川リバーサイドホテル on 8 May 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。また、的確な口コミを投稿いただきありがとうございます。またのお越しをスタッフ一同心よりお待ち申し上げます。

8/10 Good

TIMOTHY

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
This hotel operates more like an Airbnb where there is no "front desk" and no interaction with hotel staff or concierge. The instructions for key pickup were very clear. The downside is that there is no support during off-business hours, so if you need towels at night for example, there is no support. Easy walk to Dontonburi and train stations were positives. Good space in the room and fast internet too.
Stayed 4 nights in Apr 2023
Response from 桜川リバーサイドホテル on 8 May 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。フロント対応時間が11:0018:30となっておりますのでご不便おかけすることもございますが、タオルの交換に関しては予備のタオルを共有部に置いてありますのでご安心ください。その他のこちらの書き込みに関しては的確で、ご満足していただき大変光栄でございます。またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Roderick

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They have best river view!
Stayed 4 nights in Apr 2023
Response from 桜川リバーサイドホテル on 23 Apr 2023
この度は桜川リバーサイドホテルをご利用いただき誠にありがとうございます。当ホテルの景色を堪能していただき大変うれしい限りです。またのお越しをスタッフ一同心よりお待ち申し上げます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.tidy.spacious modern.and clean.close to markets and river and easy to get there using jr trains
Stayed 1 night in Jul 2018
Response from Sakura Management on 20 Jul 2018
Dear Guest Thank you very much for your review. We will make sure to improve our quality of service. We wish you a safe trip to your next destination and look forward to your stay with us next time. Yours Sincerely Sakura Management

8/10 Good

kinoshita aiko

Stayed 1 night in Apr 2024

6/10 Okay

????

Travelled with family and small children
お風呂に桶と椅子があると良かったです。 寝巻きとティーバックがあると嬉しかったです。 部屋は広くて良かったです。
Stayed 2 nights in Mar 2024

8/10 Good

そうた

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

シュウヤ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

あきら

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全部綺麗で過ごしやすかったです。
Stayed 1 night in Mar 2024

10/10 Excellent

かよこ

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
家族旅行で2泊しました。 京セラドーム、ユニバ、道頓堀ブラブラの拠点としましたが、京セラドームへも道頓堀・なんばへも歩いて行ける便利な立地です。ユニバへも乗り換え一回で非常にアクセス良かったです! 室内も広々、お風呂場と洗面台、トイレはそれぞれ独立していて大人数でも使いやすいです。 滞在中もタオル交換やお掃除もしていただきとても気持ちよく過ごせました。 洗濯機と洗剤があり、滞在中洗濯できたのがありがたかったです! 大阪に行く機会がまたあればぜひ次回も利用したいです。
Stayed 2 nights in Mar 2024

8/10 Good

Noriko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

HIRONOBU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自宅にいるようでよかった
Stayed 2 nights in Feb 2024

10/10 Excellent

マコト

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く、洗濯機もあり、ソファベッドも入れてベッドが5台あり、道頓堀にも歩いて行け、なんば駅も近く24時間空いている、スーパーも近くにあり非常に助かりました!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Seongtai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격보면 오시는게 좋은 호텔입니다
일단 저희는 3명이었지만 침대가 5개가 있어서 넓게 잘썼습니다 방에 대해서는 전혀 문제가 없습니다 다만 직원분들이 매일매일 손님 맞이 할 준비를 하셔서 짐맡기기 문의 사항드리기가 어렵습니다만 편의시설 방 크기 생각하면 만족스러웠습니다
Stayed 2 nights in Feb 2024

10/10 Excellent

こうすけ

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
静かできれいで、快適でした
Stayed 1 night in Feb 2024

10/10 Excellent

Junghwa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치/ 청결도가 좋았습니다
Stayed 1 night in Feb 2024

4/10 Poor

??

Disliked: Cleanliness, staff & service, property conditions & facilities
パジャマがなかった点と、エアコンが使えなかった。リモコンの電池を交換してもダメでした。 寒い中での夕食と朝までの時間は苦痛でした。 (今まで色々と宿泊しましたが初めてです。)
Stayed 1 night in Feb 2024
Response from 桜川リバーサイドホテル(担当 浜田) on 6 Feb 2024
この度は当ホテルご滞在中にご不便をおかけし誠に申し訳ございません。エアコンに関しましてご宿泊されました客室のエアコンブレーカーが落ちていたことを確認しております。併せて設備点検も行う予定でございますので何卒ご容赦ください。パジャマに関しましては大変恐縮ではございますが現在当ホテルのサービスにはございません。今回の貴重なご意見をもとに今後のさらなるサービス向上に努めてまいります。この度は桜川リバーサイドホテルのご利用並びに口コミへのご投稿誠にありがとうございます。

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

MANSEOK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Heekyoung

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

たかよし

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024