This hotel has got it all, great location, exceptional staff, and wonderful facilities. It can be a little tricky to find at first but Google maps was really helpful and after that we just had to look for the Hep 5 ferris wheel (which is huge, can't miss it) and we knew where to go. The location is terrific, close to the train and metro stations plus lots of food and shopping too, some are 24 hours, which helps if you get in late like we did. Yes there are some adult establishments here and there but we had our two young sons with us and they barely noticed since they were so awed by everything else around. The staff at the hotel is just fantastic, so helpful and kind! Our room on the 6th floor was quiet and on the small side but as this was our 4th stay in Japan, the size was standard and enough for us. The amenities are great, basic toiletries plus a great lounge area where you can freshen up at too before or after checkout. All in all, we had a wonderful stay and would definitely stay here again!!