Front of property – evening/night

Reviews of Hotel Consort

3.5 out of 5
Hotel Consort
1-12-7 Nishinakajima, Yodogawa-ku, Osaka, Osaka-fu

Reviews

7.8

Good

Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 547 out of 1000 reviews" "
Rating 6 - Okay. 183 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Reynald

Liked: Cleanliness
Small Rooms near Train Station
The Hotel is near a train station, and not too far to walk to Shin-Osaka station. The room is small. The major complain I had for this hotel is that we booked our hotel for 10 nights with breakfast at Hotels.com, but when we are going to check-in they only gave us 1 day free breakfast since they're policy is 1 day free on each stay (regardless how long it will be). So for the whole 10 days of stay we were able to get 1 free breakfast.If you want to take there breakfast you have to pay.
Spacious Lobby
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Jungo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel for our one night stay, just across the street to the train station. Clean and spacious room for a party of 3 people with nice amenities. Plenty of restaurants within walking distance which was very convenient. The front desk was courteous and allowed us to store our luggage after check out for a couple hours.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located across the subway station and accessible to everything like restaurants. We are a family of 5 and we all like the fact that we were able to stay in a room all together as a family :)
Stayed 1 night in Jul 2019

10/10 Excellent

Prasarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo trip to Osaka
Near transport interchanges, easy to locate, and have food and supermarket nearby
Stayed 4 nights in Jun 2019

10/10 Excellent

Prasarn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location.
Staff is very helpful. Location is great, just a few step from MRT.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Staffs are friend and helpful. Room was kept clean daily and supplied with cleans towels. Although room is small which can only open 2 mid size luggages. The convenience of 2 train station (Hankyu & Osaka Metro) but train and train crossing warning can be heard in early morning which can disturb sleep.
Stayed 6 nights in Apr 2019
Response from Hotel manager on 26 Apr 2019
Thank you for using Hotel Consort. From now on, we will do our best to provide our customers with more comfortable service. Please use the Hotel Consort if you come to Osaka next time.

10/10 Excellent

Verified traveller

Stayed 5 nights in Apr 2019

8/10 Good

Allie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Awesome location. Staff were good. Only downside was a very small window in our room and it felt a little cramped. But there were 3 beds in there and suited our needs.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from ホテル支配人 on 11 Jan 2019
この度はホテルコンソルトをご利用頂きまして、誠に有難うございます。 これからも、お客様に満足頂けるよう努めて参ります。 今後ともぜひ当ホテルをご利用下さいますようお願い致します。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2018
Response from ホテル支配人 on 11 Jan 2019
この度はホテルコンソルトをご利用頂きまして、誠に有難うございます。 立地の良さのみでなくサービスにおきましてもご満足頂けるよう日々精進させて頂きます。 ご投稿有難うございました。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good location!!!Transportation is excellent, few stops to shopping area, and is concenience to Kyoto. 24 hour supermarket and convenience stores are nearby, can buy food anytime. Room is not big but can find every thing you need, will stay again if travel to Osaka
Stayed 7 nights in Dec 2018
Response from Hotel manager on 9 Jan 2019
Thank you very much for using Hotel Consort. This facility is located 0 minute walk from the nearest subway Midosuji line "Nishinakajima Minamikata Station". Leave exit 2 (south exit) and straight ahead on the left, walk straight ahead, this facility is. In addition to convenience stores / pharmacies, there are many around our facilities within walking distance such as Takoyaki shop, Izakaya, 24H supermarket. Please do not hesitate to tell the front desk staff. We are looking forward to seeing you when you come to Osaka again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk service is considerate. It’s warm and clean. The facilities in the room are all good. Very satisfied in all. Nice hotel!
Stayed 3 nights in Nov 2018
Response from Hotel manager on 9 Jan 2019
Thank you very much for using Hotel Consort. Thank you very much for your submission during your busy schedule. Also, I'm very glad to hear your compliments about the staff. We will encourage words from customers to encourage better service from now on, we will devote ourselves to all the staff. We are looking forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very close to the Subway (Midosuji line) and Hankyu station. The room is a bit small as the other Japanese hotels. Nice staffs.
Stayed 4 nights in Nov 2018
Response from Hotel manager on 9 Jan 2019
Thank you very much for using Hotel Consort. Thank you for your warm compliments to the staff. We will continue to improve our services on a daily basis so that we can comfortably stay with our customers in the future as well.

8/10 Good

Shun Chuen

Liked: Cleanliness, property conditions & facilities, room comfort
Only 7 parking spaces and staff said it was first come from serve. I think it would be better to make reservation instead of first come first serve.
Stayed 1 night in Nov 2018
Response from Hotel manager on 22 Nov 2018
Thank you very much for using Hotel Consort. When you come to Osaka next time, please do not forget to give us a hotel consort.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Extremely noisy from highway、 train、and train stations "next" to the hotel. Super convenient and reasonably priced...but if sleeping is your priority、this is not your hotel. If your priority is cost and convenience 、this is your hotel.
Stayed 2 nights in Nov 2018

8/10 Good

Sue, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice in general, little small and great staff. 15 mins walk to shin osaka station otherwise, metro is right next to the hotel which is very convenient.
Stayed 6 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from ホテル支配人 on 24 Nov 2018
この度はホテルコンソルトをご利用頂きまして誠に有難うございます。 また、ご感想をお寄せいただき、重ねて御礼申し上げます。 今後とも充実した施設とサービスをご提供して参りますので、引き続き、ホテルコンソルトをご愛顧賜りますようお願い申し上げます。

6/10 Okay

Bahi

Liked: Cleanliness, staff & service
Good stay but room is tiny , not spacious
Stayed 2 nights in Sep 2018
Response from Hotel manager on 30 Sept 2018
Thank you very much for using Hotel Consort. When you come to Osaka next time, please do not forget to give us a hotel consort.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel but tiny room
It is clean and today. Location is excellent, just 2 mins walk from underground train station. There are many restaurants nearby. Only the room is too small.
Stayed 1 night in Aug 2018
Response from Hotel manager on 2 Sept 2018
Thank you very much for using Hotel Consort. When you come to Osaka next time, please do not forget to give us a hotel consort.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an excellent hotel, and I was glad to have stayed here.
Stayed 1 night in Jul 2018
Response from Hotel manager on 29 Aug 2018
Thank you very much for using Hotel Consort. We will continue to make every effort to satisfy our customers. Please continue to use our hotel in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated! Near station.
Stayed 1 night in Aug 2018
Response from Hotel manager on 18 Aug 2018
We renewed it on July 16th. It is very convenient 1 min by subway to Shin-Osaka station.

6/10 Okay

ailee

Liked: Cleanliness
so far so good
Response from Hotel manager on 25 Apr 2018
Thank you very much for using Hotel Consort. When you come to Osaka next time, please do not forget to give us a hotel consort.

8/10 Good

Peter, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel one stop from Shin-Osaka
Good budget hotel in a.neighbourhood with plenty of little eating and drinking options. Staff get helpful. Right next to 2 train lines with plenty of options. Rooms slightly bigger than the Japanese standard size (tiny).
Stayed 6 nights in Feb 2018
Response from Hotel manager on 10 Mar 2018
Thank you very much for using Hotel Console. Our facility is 1 minute to Shin-Osaka station and only 2 stations to Umeda (Osaka) station about 8 minutes. In addition, it is blessed as a base for sightseeing with Kyoto, Nara, Kobe. Please drop in to our facility by all means when coming by sightseeing next time. We sincerely look forward to your next visit.

4/10 Poor

Helle, Mount Beauty Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired and needs upgrade
We had asked for early check in as we were on overnight bus from Hakuba arriving into Osaka at 6am. Request was for around lunch time which was not accommodated, 3pm was check in time. Triple room very small with 3rd single bed bring a couch, very uncomfortable for person over 2 meters tall. Room very tired but bathroom quite okay. Not vacuumed from last guests as nuts were all over the floor. Bedding uncomfortable as it was like a bedcover with frills again leaving you short of adequate cover being tall. Staff were friendly and helpful all in all but very limited English which is always a fun experience.
Stayed 1 night in Feb 2018
Response from Hotel manager on 10 Mar 2018
Thank you very much for using Hotel Consort. Although we can not deny the oldness of the guest room, we will try to compensate for the parts that are not equipped with thorough cleaning and customer service etc. Thank you for valuable opinion. We are looking forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2017
Response from Hotel manager on 6 Feb 2018
Thank you very much for using Hotel Consort. When you come to Osaka next time, please do not forget to give us a hotel consort.

8/10 Good

Kok Kwong

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2018
Response from Hotel manager on 6 Feb 2018
Thank you very much for using Hotel Consort. When you come to Osaka next time, please do not forget to give us a hotel consort.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2017
Response from Hotel manager on 30 Jan 2018
Thank you very much for using Hotel Consort. When you come to Osaka next time, please do not forget to give us a hotel consort.

8/10 Good

Mathavee, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SHAMPOO AND CONDITIONER
I'd like to know that where i can buy them in Japan. We love it and trying to find out in osaka but i don't know about series.
Stayed 5 nights in Dec 2017
Response from Hotel Manager on 20 Feb 2018
Shampoo & conditioner is a famous Japanese manufacturer Shiseido. Please look for it on the net.

6/10 Okay

Watcharong, Thailand

This hotel is located in good area near the subway. The hotel room was a little small size. The hotel staffs cannot communicate in English as well.
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room is so dusty and dirty.
Only advantage is hotel located next to subway station.
Stayed 5 nights in Nov 2017
Response from Hotel manager on 21 Nov 2017
Thank you very much for using Hotel Console. This facility is located 0 minute walk from the nearest subway Midosuji line "Nishinakajima Minamikata Station". Leave Exit 2 (South Exit) and straight forward, take the street straight and you will find our facility. In addition to convenience stores / pharmacies, there are many around our facilities within walking distance such as Takoyaki shop, Izakaya, 24H supermarket. Please do not hesitate to tell the front desk staff. We are looking forward to seeing you when you come to Osaka again.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad wifi
No wifi signal in room 530. Phoned staff they said they can't help with it. They said if it was other rooms they may install a portable wifi router in room but my room Isn't "capable " of installing it either. I asked to switch room but they asked me to go to lobby for wifi instead. Breakfast had lots selection and tasty Room very dated and dirty and molding in wall and bathroom. Shower curtain stinked.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and comfortable. All of the staff are very helpful. The price was very reasonable. I would love to come back to this place.
Stayed 6 nights in Oct 2017
Response from Hotel manager on 19 Nov 2017
Thank you very much for using Hotel Console. This facility is popular for many customers with a convenient location, just a 0-minute walk from the closest subway Midosuji line "Nishinakajima Minamikata Station". In addition, Hankyu Line "Minamatae Station" is located along the Hankyu Kyoto Line, located very conveniently in the direction of Kobe and Arashiyama. There are supermarkets and pubs in the surrounding area. You can use it for the first time with confidence. We appreciate your continued patronage of the hotel console. Thank you very much for your contribution during your busy occasion.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Room is clean, service is good, good location, but can’t get WiFi in room, signal too weak
Stayed 4 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Very close to subway and family mart. Very small room but 3 bedroom is good for family.
Stayed 4 nights in Oct 2017

6/10 Okay

David

Liked: Staff & service
Dated hotel, but very cheap
The WiFi didn't work, the TV didn't work, there was a stain that looked like blood on the curtain near the bed... but, the staff were nice enough. Particularly the cleaning ladies who seemed to get a kick out of us greeting them in Japanese in the morning. The hotel decor and facilities need a bit of a revamp - they feel very 80s, particularly when compared to the APA hotel we had just come from, but this one was quite a bit cheaper. Had the WiFi and TV worked, I might have given it an extra star.
Stayed 5 nights in Oct 2017

6/10 Okay

T S

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

10/10 Excellent

Andrew, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and facilities
So glad I chose this hotel , it was a wonderful location and clean as a whistle , facilities such as coin laundry and a 7/11 across the street that sells anything you need. The main subway line is 20 metres from the door and the Hankyu Kyoto line 50 metres away. I would go back tomorrow no problem.
Stayed 9 nights in Sep 2017
Response from Hotel manager on 19 Nov 2017
Thank you very much for using Hotel Console. Our facility is very privileged location at the one station station (Nishinakajima Minami Station) from the subway / Shin Osaka station. We will continue to aim for comfortable and peaceful service for our customers in the future. We are waiting for the next use.

4/10 Poor

Bella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Room comfort
Good breakfast!
Proximity to train station was great, so was the free breakfast. Very small bedrooms were rather uncomfortable. And not too obvious, it is rather near the "red light district".
Stayed 2 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big and comfortable nice and good price It is easy to walk to the hotel

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed !
The location is very nearby subway which is the only advantage. The hotel is old and outdated. Staffs almost doesn't (or pretend doesn't) speak English. Room is sooo small, it was difficult for only 2 to move around. Basically no amenities at all. Wifi DOESN'T WORK! When we complaint about this, they asked us to come down lobby to use wifi instead fixing the room wifi for us☹️. I think their room rate is way too expensive than their service provided.
Stayed 1 night in Jun 2017

10/10 Excellent

Pam , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it.
Loved it. Close to city. Quiet rooms, had a lovely view. One of the girls on reception spoke good English which I found an asset
Stayed 5 nights in May 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Skip this hotel
To put it bluntly, the only good thing about this hotel were the courteous staff. Outside of that, the room was disgusting. The walls were cracking, paint was peeling, and there was mold in the ceiling corners. The room (and the hotel as a whole) had a permeating stench of cigarettes despite us being in a non smoking room. Our room had a giant wall patch on it that was also peeling, which looked like it was held on with tape. The furniture was falling apart. The bathroom was noticeably dated and in desperate need of an update. The bidet didn't always work properly until we simply gave up on using it altogether. The duvet was archaic and covered in stains. Breakfast buffet was ok, however I would recommend on avoiding it. Given the state of the rooms I can only imagine what the kitchen looked like.
Stayed 5 nights in May 2017

10/10 Excellent

Pimnipa, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's second time which I choose this hotel because it nearly station hankyu and subway.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Poor service
Poor hotel staff to assist guest! I was asking help to for airport transfer on the day of my departure! Actually I'm with a family of 5 ! Train would be fine but with small kids! They immediately tell me that they are not allow to call in my behalf ! I told them the numbers I've called don't speak English! They just smile ! Would they have known that a limousine. Us to the airport is very accessible from the hotel! ......... not good for family!!