Lovely, really helpful staff. Bed was very comfy and it was a great basic choice very near the station. Having said that, if you are staying here, maybe download your route or prepare very detailed directions. I did the latter, but they weren't detailed enough (found some on a review site, but they didn't say which exit to take at Shinsaibashi - ended up walking for an hour and even asking the Police. Eventually had to resort to Google maps using roaming- no wifi available.) check in closes at 22:00 - was a few minutes late, but the receptionist was still there and was very welcoming and helpful. The next day, when I asked about takoyaki, he recommended Kukuro (くくる) in Dotombori - which was a fantastic choice!