Located close to Osaka Castle and Osaka-jō Hall, City Plaza Osaka provides an indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as a massage, a body treatment or a body wrap. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi.
Located in Chuo, a neighbourhood in Osaka, City Plaza Osaka is near a metro station. Osaka Castle and Tsutenkaku Tower are notable landmarks, and some of the area's popular attractions include Osaka Aquarium Kaiyukan and Universal Studios Japan. Looking to enjoy an event or a match? See what's going on at Osaka-jō Hall or Kyocera Dome Osaka. Visit our Osaka travel guide
Located close to Osaka-jō Hall and Nipponbashi, City Plaza Osaka provides an indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to spa services, such as a massage, a body treatment or a body wrap. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
Buffet breakfast (surcharge), hot springs on-site and self-parking (surcharge)
Free newspapers, a vending machine and a ballroom
Luggage storage, meeting rooms and a front desk safe
Room features
All 198 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi.
No, only service animals are welcome at the property.
How much does it cost to stay at City Plaza Osaka?
As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at City Plaza Osaka on 30 Nov 2026 start from RM292, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at City Plaza Osaka?
Self-parking is available for JPY 1000 per day.
What time is check-in at City Plaza Osaka?
Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.
What time is check-out at City Plaza Osaka?
Checkout is at 11 AM.
Where is City Plaza Osaka located?
Located in Chuo, this spa hotel is within 2 mi (3 km) of Osaka Castle, Osaka-jō Hall and Nipponbashi. Umeda Sky Building and Tsutenkaku Tower are also within 3 mi (5 km). Sakaisuji-hommachi Station is 8 minutes by foot and Tanimachi 4-chome Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
City Plaza Osaka Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It takes 10 - 15 minutes to walk from subway stations, but other than that, this hotel is pretty good. The rooms are as compact as business hotels, but it offers an atmosphere of a full-blown hotel in the main lobby with a coffee shop. The public bath is pretty good with massage chairs.
Stayed 3 nights in Oct 2026
Verified review
10/10 Excellent
Takashi
27 Feb 2026
Liked: Cleanliness, staff & service, amenities
Good for business stay. What attracted me most was the public bath (onsen). The breakfast was so so. There is a convenience store outside which is really convenient. A 10 min walk from the subway station. Some restaurants outside too.
It was really comfortable !
Onsen system made me relax.
Stayed 2 nights in Apr 2024
Verified review
6/10 Okay
Verified traveller
13 Jul 2025
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Really great onsen, good breakfast. The hotel is visibly aging with equipments and looks from the 80-90s. Not the most conveniently located for tourism
Stayed 1 night in May 2025
Verified review
8/10 Good
Madeline
11 Mar 2026
Liked: Staff & service, amenities
The first room I was given had stains on the wall and a hole in the wall next to the bed. I alerted the reception staff and they gave me a different room.
The bed wasn't very comfortable either and the room was on the small side. The whole room felt very dated.
The staff were very friendly and helpful during my stay.
There is a family mart on the entrance of the hotel and a hot springs upstairs which was nice.
It's located at a short walking distance from a subway station, and the area has plenty of eateries, and right near the lobby is a good size cafe. Staff are friendly and helpful, and room size is quite good by Japan city standard and well maintained and modern. Breakfast is available separately but rather expensive so not tried.
Regardless of a little bit far from main street, most of things were excellent. Quiet and close to Osaka castle. Convenience store just infront of hotel as well. Free hot bath for guests. Walking distance to metro station, 600m.
The property is very nice for the price. The room is spacious for Japan. There is a large bath area with multiple different tubs with different temperature to relax in and soak your tired muscles after a full day of walking. There’s 7 eleven nearby with lots of grab and go food for a reasonable price. Walking distance to train station. Very convenient location.
The hotel is not very near to the station and there was no large-scale shopping mall or department store nearby as well. I found some shredded tissue paper in room toilet. But the bed was clean and comfortable. We do enjoy the free Onsen and massage chair. We also had a dinner on the top floor restaurant. Overall I would say we have a good stay in this hotel.
Staff was friendly and helpful enough. Because I am a foreigner with tattoos I was told I could not use the pool, hot tub, gym..etc so that was disappointing.
The bed in the room was hard as rock and lumpy, basically a prison cot. It was uncomfortable and hurt my back. Each bed had one thin pillow which was also lumpy and uncomfortable.
The room had air conditioning but it didn’t work well and struggled to keep the room under 22-23 degrees C. At night it was hot and stuffy in the room and I had to use a fan to cool off.
Overall it was a nice enough hotel but I’m not sure if I’d stay again in the future.
The room was very accommodating. Great deep soaking timing. Water pressure, flow, and hot water. Firm memory foam double bed. And mini fridge for personal use. Downside, only with the upkeep for in-room use for coffee cups, water glasses and replacing them from ones already used. But overall housekeeping was very good. The amenities which were utterly very fantastic was their gym facilities and the pool, plus the indoor/outdoor onsen free daily till 1am in the morning. The gym and pool came with a moderate extra fee, but well worth the generalizable surcharge which can be added to the room’s cost at checkout, later. The on-site breakfast buffet is very convenient if you’re appetite is high for a good solid Japanese styled meal. But of course there are other options eating elsewhere in the city at cafes or indoor/outdoor restaurants wherever they are located like in Paris. The lunch buffet is also very delicious though, however, not as popular as one might’ve imagined in the hotel’s dining days pre-pandemic. There are odd things about the hotel’s lobby that are still strange. Like the dried out water cutouts which surround the outside of the hotel’s exterior space but not indoors? And there is a Tully’s Cafe, very busy drawing business folks, students, and an assorted number of customers, but the hotel’s space limits their ability to expand on more seating outside of its own interior layout. The lobby itself has no seating whatsoever anywhere. Floor, lighting, so-so. Strange?
We had a Standard Twin Room with 2 Large Twin Beds. The room had an extra living space with a couch and a chair, and was very spacious. Everything was spotlessly clean. The bed was very comfortable. The Hot Springs on the 14th floor were a bonus. This was included in the room price. The massage chairs on the 14th floor were an additional bonus.
The hotel was within walking distance of the train station and the pharmacy..
I just wish that there were some couches and chairs in the lobby to sit while waiting for the check-in and after check-out.
Overall, an excellent stay.
Stayed 1 night in Apr 2026
Verified review
8/10 Good
Mia
15 Mar 2026
Liked: Cleanliness, staff & service
Q
Stayed 4 nights in Mar 2026
Verified review
10/10 Excellent
Matthew
21 Nov 2025
Liked: Cleanliness, staff & service, amenities
Good. But nothing around walking distance. Other hotels are much closer to tourist attractions.
the room is very clean and the aircon work perfect,
this was the 2nd time i stay this hotel, the rom is big, just 5 mins walk to the JR station, very convenient, especially love the onsen on the roof top, highly recommend this hotel