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Reviews of Bon Condominium Umeda

3.5 out of 5
Bon Condominium Umeda
3-1-4 Nakazaki Nishi, Kita-ku, Osaka, Osaka

Reviews

9.0

Wonderful

Rating 10 - Excellent. 165 out of 276 reviews" "
Rating 8 - Good. 78 out of 276 reviews" "
Rating 6 - Okay. 21 out of 276 reviews" "
Rating 4 - Poor. 8 out of 276 reviews" "
Rating 2 - Terrible. 4 out of 276 reviews" "

9.2/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sofia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location easy to get to places including airport bus
Stayed 4 nights in Apr 2024

6/10 Okay

ANDY

Travelled with family
Relatively new condominium in Umeda section of Osaka with no manned staff, check-in was done through a tablet installed at the entrance desk. The location is a bit far from the JR Osaka Station, about 12-15 minutes walking but it is close to shopping areas around the condominium. There was no house keeping service during our stay of four nights at the condo. Each person was provided a bath towel for use during the stay at the condo with no towel exchange service. The condo was equipped with a washer with dryer in the bathroom. The one-bedroom condo was of medium size with two double beds in the bedroom and a sofa bed in the living room and with a small kitchen with stove and refrigerator. Overall, it is an ok condominium to stay but I would choose another location close to the JR Osaka Station the next time I come to Osaka.
Stayed 4 nights in Apr 2024
Response from BON Lodging Customer Support Team on 29 Apr 2024
Thank you for your review, we are glad to know that you enjoyed your stay with us.We do have a towel exchange service available, so please don't hesitate to use it if you do decide to stay with us again!

8/10 Good

Komal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good size property with kitchen. Walkable to train station and to Umeda building and the Mall. Family Mart in the street. Lots of eating places within 2 minutes walking distance. Only comment would be shower head in the bathroom is in a funny place. Also instructions to enter property are received by email and meant to be received 2 days before. Had to follow up on the day of arrival.
Stayed 4 nights in Apr 2024
Response from BON Lodging Customer Support Team on 23 Apr 2024
Thank you for staying with us, we are glad to know that you enjoyed your stay! We hope to welcome you again soon!

10/10 Excellent

Man

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from BON Lodging Customer Support Team on 23 Apr 2024
Thank you for staying with us, we hope to welcome you again soon!

6/10 Okay

Richard

Liked: Amenities
Good location. Clean apartment but small. Good communication. There was a washing machine but no dryer.
Stayed 3 nights in Apr 2024
Response from BON Lodging Customer Support Team on 17 Apr 2024
Thank you for your review, we are glad to know that you enjoyed your stay! The shower ventilation system is equipped with a drying function to dry laundry items. We recommend it for next time! We hope to welcome you again.

8/10 Good

Ritsuko

Travelled with family
Liked: Cleanliness, amenities
It was very inconvenient that there was only one tiny elevator for the whole apartment. Everything else was perfect.
Stayed 2 nights in Apr 2024
Response from BON Lodging Customer Support Team on 8 Apr 2024
Thank you for your feedback. We are glad to know that you enjoyed your stay overall, and we hope to welcome you again!

10/10 Excellent

Letitia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel. Clean, and quiet. Spacious enough for our family of four. Easily accessible to trains and shopping centres.
Stayed 6 nights in Mar 2024
Response from BON Lodging Customer Support Team on 8 Apr 2024
Thank you very much for your review! We are delighted to know that you and your family enjoyed your stay with us. We look forward to welcoming you again!

10/10 Excellent

Sanjay, London

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment with good amenities and a comfortable bed. Not spacious but not cosy either. Quiet location near public transport and convenience stores.
Stayed 6 nights in Mar 2024
Response from BON Lodging Customer Support Team on 3 Apr 2024
Thank you for your review, we are glad to know that you had a pleasant stay. We look forward to welcoming you again!

10/10 Excellent

Sasidhar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Is situated close to Shin-Osaka & can walk to Osaka-Umeda station which is good for shopping and travel. Family-Mart and 711 are close by. Few restaurants are ata a throwaway distance. Checkin and checkout instructions are detailed and process is easy. Appartment is clean and spacious for a family of 3. All in all, we liked it.
Stayed 3 nights in Mar 2024
Response from BON Lodging Support Team on 1 Apr 2024
Thank you for choosing our apartment, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.

8/10 Good

Cui Mei

Stayed 4 nights in Mar 2024
Response from BON Lodging Customer Support Team on 26 Mar 2024
Thank you for staying with us, we hope to welcome you again soon!

10/10 Excellent

Kuan I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love this place. The room is big and clean. The area is close to all shopping and train station. We can not wait for our next visit to Bon Condominium.
Stayed 7 nights in Mar 2024
Response from BON Lodging Customer Support Team on 15 Mar 2024
Thank you for your review, we are delighted to hear that you loved your stay with us! We look forward to welcoming you back soon!

6/10 Okay

Celine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Basically everything was good, except it is abit of walking distance to the apartment..10-12 mins walk from the airport limousine drop off. And it is raining on the day that we arrived😅
Stayed 2 nights in Mar 2024
Response from BON Lodging Customer Support Team on 29 Mar 2024
Thank you for staying with us and sharing your feedback! We hope to welcome you again in the future.

10/10 Excellent

ANTONETTE NG

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family loved the location and the place is clean and cozy. Just the requests for towels and keys for storage of luggage, there is no instructions on how to avail. But overall, very happy with our stay. Thank you
Stayed 9 nights in Jan 2024
Response from BON Lodging Customer Support Team on 9 Feb 2024
Thank you for staying with us and sharing your feedback with us! We are glad to hear that you enjoyed your stay. We look forward to welcoming you and your family again!

10/10 Excellent

SUNHEE

Stayed 2 nights in Jan 2024
Response from BON Lodging Customer Support Team on 1 Feb 2024
Thank you for staying with us, we look forward to welcoming you again!

10/10 Excellent

Chien-Chung

Stayed 7 nights in Jan 2024
Response from BON Lodging Customer Support Team on 31 Jan 2024
Thank you for staying with us, we look forward to welcoming you again!

8/10 Good

Douglass

Liked: Cleanliness, amenities, property conditions & facilities
I love the flexibility of this system. Easy check-in etc. Location is great
Stayed 3 nights in Jan 2024
Response from BON Lodging Customer Support Team on 23 Jan 2024
Thank you for your review, we are glad to hear that you enjoyed your stay with us and found the check-in process easy! We look forward to welcoming you again soon.

10/10 Excellent

MINJI

Stayed 2 nights in Jan 2024
Response from BON Lodging Customer Support Team on 23 Jan 2024
Thank you for staying with us, we hope to welcome you back soon!

10/10 Excellent

te hung

Stayed 2 nights in Jan 2024
Response from BON Lodging Customer Support Team on 22 Jan 2024
Thank you for staying with us, we hope to welcome you again soon!

8/10 Good

Melanie, North Sydney

Travelled with family and small children
Liked: Amenities, property conditions & facilities
convenience of food places, shopping and transport
Stayed 1 night in Dec 2023
Response from BON Lodging Customer Support Team on 16 Jan 2024
Thank you for your review, we are glad to know that you enjoyed your stay. We look forward to welcoming you again!

10/10 Excellent

Masachika

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and the rooms were spacious.
Stayed 3 nights in Jan 2024
Response from BON Lodging Customer Support Team on 15 Jan 2024
Thank you for your review, we are glad to hear that you enjoyed your stay! We look forward to welcoming you back.

10/10 Excellent

MIJUNG

Stayed 3 nights in Jan 2024
Response from BON Lodging Customer Support Team on 11 Jan 2024
Thank you for staying with us, we hope to welcome you again soon!

6/10 Okay

ANDY

Stayed 5 nights in Jan 2024
Response from BON Lodging Customer Support Team on 11 Jan 2024
Thank you for staying with us, we hope to welcome you again soon!

8/10 Good

Douglass

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like Bon's properties they are easy to use and nice to stay. Prefer over a hotel
Stayed 2 nights in Jan 2024
Response from BON Lodging Customer Support Team on 11 Jan 2024
Thank you so much Douglass! We are delighted to hear that you enjoy BON Lodging for your stays in Japan! We look forward to having the pleasure of welcoming you again soon.

10/10 Excellent

CHOI

Stayed 2 nights in Dec 2023
Response from BON Lodging Customer Support Team on 28 Dec 2023
Thank you for your reservation, we are glad to know that you enjoyed your stay! We look forward to welcoming you again.

8/10 Good

yayoi, west roxbury

Stayed 2 nights in Dec 2023
Response from BON Lodging Customer Support Team on 15 Jan 2024
Thank you for staying with us, we look forward to welcoming you again!

8/10 Good

Jean

Stayed 6 nights in Dec 2023
Response from BON Lodging Customer Support Team on 27 Dec 2023
Thank you for staying with us, we look forward to welcoming you again!

8/10 Good

JUNGMIN

Stayed 3 nights in Dec 2023
Response from BON Lodging Customer Support Team on 27 Dec 2023
Thank you for staying with us, we hope to welcome you again soon!

6/10 Okay

Dennis

Stayed 4 nights in Dec 2023
Response from BON Lodging Customer Support Team on 27 Dec 2023
Thank you for staying with us, we hope to welcome you again.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Love the place, close to train stations, plenty of food options, shopping especially! (Daimaru Pokémon center and lots more!!!)
Stayed 6 nights in Dec 2023
Response from BON Lodging Customer Support Team on 22 Dec 2023
Thank you for your review, we are glad to hear that you enjoyed your stay with us! We look forward to welcoming you again soon.

8/10 Good

Kayoung

Stayed 2 nights in Dec 2023
Response from BON Lodging Customer Support Team on 20 Dec 2023
Thank you for staying with us, we hope to welcome you again soon!

10/10 Excellent

Hwai Poh

Stayed 3 nights in Dec 2023
Response from BON Lodging Customer Support Team on 19 Dec 2023
Thank you for staying with us, we look forward to welcoming you again soon!

10/10 Excellent

Mitchell

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from BON lodging support team on 16 Dec 2023
Thank you for your review! We hope to welcome you again during your next trip!

10/10 Excellent

Douglass

Business traveller
Liked: Cleanliness, amenities
Convenient location, good access
Stayed 2 nights in Nov 2023
Response from BON Lodging Customer Support Team on 28 Nov 2023
Thank you for your review, we are glad to know that you found our location convenient. We look forward to welcoming you back soon!

10/10 Excellent

SUNGWON

Stayed 3 nights in Nov 2023
Response from BON lodging support team on 16 Dec 2023
Thank you for your review! We hope to welcome you again during your next trip!

6/10 Okay

Toh

Stayed 5 nights in Nov 2023
Response from BON lodging support team on 27 Nov 2023
Thank you for your review! We hope to welcome you again during your next trip!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and perfect for our base in Osaka.
Stayed 9 nights in Nov 2023
Response from BON Lodging Customer Support Team on 17 Nov 2023
Thank you for your review, we are glad to hear that you enjoyed your stay! We look forward to welcoming you again

8/10 Good

MEI CHI

Stayed 4 nights in Nov 2023
Response from BON客服團隊 on 27 Nov 2023
您好。感謝您此次選擇我們的公寓以及您對我們的評價。如果有機會，期待您再次的到來。

10/10 Excellent

Gaelle

Liked: Cleanliness, property conditions & facilities
Close to all amenities. Clean and spacious.
Stayed 5 nights in Oct 2023
Response from BON Lodging Customer Support Team on 1 Nov 2023
Thank you for your review, we are glad to know that you enjoyed your stay with us! We hope to welcome you again soon!

10/10 Excellent

Lai Ngor

Stayed 5 nights in Oct 2023
Response from BON lodging support team on 27 Nov 2023
Thank you for your review! We hope to welcome you again during your next trip!

8/10 Good

YUEN WA

Stayed 5 nights in Oct 2023
Response from BON Lodging Customer Support Team on 31 Oct 2023
Thank you for staying with us, we look forward to welcoming you again!

8/10 Good

Keny

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No front desk, which made it difficult to try to ship our luggage here. Everything was done virtually and was pretty seamless.
Stayed 3 nights in Oct 2023
Response from BON Lodging Customer Support Team on 17 Nov 2023
Thank you for your review, we hope to welcome you again!

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Fantastic place to stay. Very well set up to survive a holiday with a 15 month old!
Stayed 3 nights in Oct 2023
Response from BON Lodging Customer Support Team on 7 Nov 2023
Thank you for your review, we are happy to hear that you and your family enjoyed your stay! We look forward to welcoming you again!

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was fantastic, spacious and clean. We felt very safe and comfortable. A few things to note, the dryer in the room was a header fan in the bathroom for those who are used to dryer meaning tumble dryer. And the rooms are not serviced, so keep this in mind for towel use etc.
Stayed 6 nights in Oct 2023
Response from BON Lodging Customer Support Team on 31 Oct 2023
Thank you for your review, we appreciate your sharing your experience with other travelers! We hope that we may have the pleasure of welcoming you again in the future.

10/10 Excellent

Jimmy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place if you want something more like an aparthotel/studio. The place was clean, easy to get too etc. The neighbourhood was very very cool.. it's a bit like Shoreditch (London) but cooler with some nice bars and cafes and lots of indie shops. Short walk from Osaka and Umeda station. The check in and out times are slightly later/earlier than a typical hotel but that's just something to be aware of. Also the single lift gets very busy at check out time so another thing to be aware of. But otherwise very pleased with the stay
Stayed 3 nights in Oct 2023
Response from BON Lodging Customer Support Team on 31 Oct 2023
Thank you for your review and for sharing your experience with other travelers! We hope that we may have the pleasure of welcoming you back next time you are in Osaka!

10/10 Excellent

Antonella

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodations
Stayed 5 nights in Oct 2023
Response from BON Lodging Customer Support Team on 16 Oct 2023
Thank you, we are glad to know that you were pleased with your stay. We look forward to welcoming you back!

8/10 Good

Eunhyeon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, secured, accessibly, all so satisfied. Unfortunately, beds were too firm for me and there was no toaster. Overall, happy enough.
Stayed 3 nights in Oct 2023
Response from BON Lodging Customer Support Team on 16 Oct 2023
Thank you for your feedback, we are glad to know that you enjoyed your stay despite the bed being to firm for your liking. We hope that we will have the pleasure of welcoming you again!

10/10 Excellent

Marcquel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place just call for help
Stayed 4 nights in Oct 2023
Response from BON Lodging Customer Support Team on 16 Oct 2023
Thank you for staying with us, we look forward to welcoming you back!

8/10 Good

Kyle

Stayed 3 nights in Oct 2023
Response from BON Lodging Customer Support Team on 16 Oct 2023
Thank you for staying with us, we look forward to welcoming you again!

4/10 Poor

Felix

Travelled with group
Disliked: Amenities
Quite far from any train station. Also, the drains in the bathtub shower smelled very bad, so I had to buy drain deodorizer to pour into both of them. Also, towel exchange service only available before 10AM is very inconvenient, especially if you’re busy getting ready or sleeping in and you’re staying for more than one night. We just ended up reusing our towels. Having the elevator camera displayed on the first floor is a potential safety issue for women. What’s the point of a washer when you can’t dry it in an hour? The drying option in the shower was no good. Even after 3 hours, my clothes were still wet. I don’t want to have to dry my clothes on the balcony, even more so because the balcony floor didn’t seem clean. No clothing iron/board. There is no reception desk, so you cannot deliver your luggage here. Overall, I wouldn’t stay here again. Honestly, quite surprised that this place has a good rating.
Stayed 2 nights in Oct 2023
Response from BON Lodging Customer Support Team on 31 Oct 2023
We are sorry to hear that you didn't enjoy your stay here. Thank you for sharing your experience with us, we will use your feedback to improve our services.

10/10 Excellent

Maj

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This condo suite was fantastic for a mid-length stay! We had everything we needed in a great, central location near multiple train lines. Check-in was fully remote, and very easy. Access to front door and room both had personal codes, for both security and ease. Having a washing machine in the room made the trip much easier -- it ran very quickly and was free, unlike many other laundry services! We benefitted from the full kitchen, convenience store right downstairs, and refrigerator/freezer combo. Tons of shelf storage in the entryway made daily life a breeze. The only thing I wished for was a full-length mirror, would be a great and simple amenity addition. I will return to this property next time I visit Osaka for sure!
Stayed 8 nights in Sep 2023
Response from BON Lodging Customer Support Team on 11 Oct 2023
Thank you Maj for your review! We are delighted to hear that you enjoyed everything about your stay with us. We look forward to welcoming you back next time you are in Osaka!