We stayed 3 nights in this hotel. The check in time is fixed, but we arrived afternoon so there was not a problem for us. The staff in the front desk are very nice, although he is a Japanese who doesnt speak well English, but he tried his best to explain and with a polite smile on his face. We appreciated his help and recommendation given for our trip.
When we entered the room, it was very clean and tidy with everything we need,even free wifi in the hotel. The location is what I am looking for because our main schedule is for Universal Studio. It is very good and close to USJ as its just one station away. And its very easy to get to the hotel from Kansai airport(only 5mins walk from the station) and also get to Umeda, Osaka JR stations,etc. There is a 24 hours convenience shop right next to the hotel, nice to get some beer after an exhausting day.
If your main attraction is Universal Studio, we would like to highly recommend you this hotel, good location and reasonable price:)