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Response from Hotel Abest Grande Takatsuki Frontdesk Kuin on 25 Feb 2024
Dear ChiakiThank you for taking the time to share your wonderful review. Your review is very helpful to other guests. I am over the moon that you had a truly great stay with us and I hope to see you back again soon at Takatsuki. Thank you very much and kind regards,
Nice hotel, marred only by the need of the staff to speak english
Jose
Stayed 2 nights in Jan 2024
Response from Hotel Abest Grande Takatsuki Takeuchi on 4 Feb 2024
Dear ContributorThank you very much for choosing our hotel out of the many accommodations available.We are very happy to hear that you gave us a rating of 4 out of 5, which is more than deserved.However, we are very sorry for the inconvenience caused by the lack of language skills of our staff.We will discuss the issue with our employees and improve the situation immediately.We look forward to welcoming you again.Hotel Abest Grande Takatsuki Front Desk Mr. Takeuchi
Response from Hotel Abest Grande Takatsuki on 31 Jan 2024
Thank you for your feedback! We're delighted to hear that you found our place to be a great stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. If you have any specific comments or suggestions on how we can further enhance your experience, please feel free to share them with us. Safe travels, and we hope to have the pleasure of hosting you again soon!
This was a great hotel to stay in with plenty of food options around the area to go to and hospitality from all workers. Great for an extended stay
Yamaris
Stayed 3 nights in Nov 2023
Response from Hotel Abest Grande Takatsuki on 14 Jan 2024
Dear Yamaris The staff and I would like to thank you for choosing our place during your precious time here.We would also like to thank you for your quick follow-up and kind comments.Your favorable comments has warmed our hearts and we will strive for excellence in our service.We eagerly anticipate your next visit and look forward to serving you again.On behalf of the staff, I would like to express my gratitude for your patronage and your compliments.
We really enjoyed our stay. The hotel itself was really nice and the public bath was of good quality! The only complaint I could have was that the western beds were pretty stiff. This being a typical feature of Japanese hotels I didn’t let it negatively impact my stay!
Jay
Stayed 4 nights in Nov 2023
Response from Hotel Abest Grande Takatsuki Kuin on 14 Jan 2024
Dear Jay Thank you for selecting us out of the many possible places here. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We eagerly await your kind return in the near future.Once again, we would like to express our sincere thanks for choosing our place.
It was a triple room so the room was probably smaller than I expected. But the overall service and feeling was pretty good, bath towels and water were put at the door every morning, and it was conveniently located near the transportation station
Tong
Stayed 4 nights in Sep 2023
Response from Hotel Abest Grande Takatsuki Frontdesk Kuin on 7 Oct 2023
Thank you for sharing your feedback with us. We are sorry that the room size is not as you expected. We are pleased to know that you are satisfied with our overall service. It's wonderful to know that you find the daily provision of towels and drinking water convenient.Convenient location near transportation station is really one of our strengths. We aim to provide a comfortable and convenient stay for all guests.. We look forward to welcoming you again in the future!
Response from HOTEL ABEST GRANDE TAKAKTSUKI FRONTDESK OU on 27 Aug 2023
Thank you very much for using our services. We are delighted to hear that your stay was comfortable. We look forward to the opportunity of welcoming you again in the future. Have a wonderful day ahead. Thank you very much.
Not enough towel rack and hooks in the bathroom if it is going to be ECO conscious.
Verified traveller
Stayed 4 nights in Apr 2023
Response from HOTEL ABEST GRANDE TAKAKTSUKI FRONTDESK OU on 27 Aug 2023
Thank you for your feedback. Your observation regarding the lack of towel racks and hooks in the bathroom is duly noted. We value your input as it helps us identify areas for improvement. While striving to be eco-conscious, we also want to ensure that our guests have a comfortable and convenient stay. We will definitely consider your suggestion to enhance the bathroom amenities. We appreciate your valuable comments and hope to provide an even better experience during your next visit. Thank you for choosing us as your accommodation.
I did not expect coffee at the lobby all the time. I enjoyed the big hot spring tub. Their hospitality and conveniency at that location were the keys to stay there.
Yoko
Stayed 1 night in Feb 2023
Response from HOTEL ABEST GRANDE TAKAKTSUKI FRONTDESK OU on 27 Aug 2023
We're delighted to hear that your stay was enjoyable and met your expectations. The unexpected presence of coffee in the lobby added to your positive experience. The large hot spring tub, hospitality, and convenient location were all factors that contributed to your satisfaction during your stay.Providing a pleasant and convenient atmosphere for our guests is of the utmost importance to us. Your feedback is greatly appreciated and helps us continue to improve and enhance our services.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. Should you have any further comments or inquiries, please feel free to let us know.
Response from HOTEL ABEST GRANDE TAKAKTSUKI FRONTDESK OU on 27 Aug 2023
Thank you very much for using our services. We are delighted to hear that your stay was comfortable. We look forward to the opportunity of welcoming you again in the future. Have a wonderful day ahead. Thank you very much.
10/10 Excellent
Yoko
15 Nov 2022
Liked: Cleanliness, staff & service
Yoko
Stayed 1 night in Nov 2022
Response from HOTEL ABEST GRANDE TAKAKTSUKI FRONTDESK OU on 27 Aug 2023
Thank you very much for using our services. We are delighted to hear that your stay was comfortable. We look forward to the opportunity of welcoming you again in the future. Have a wonderful day ahead. Thank you very much.
Response from Tatsuzawa, Hotelabest Grande Takatsuki on 24 Sept 2021
Thank you for taking the time to share your wonderful review.
Your review is very helpful to other guests.
I am over the moon that you had a truly great stay with us.
And I hope to see you back again soon.
Thank you very much and kind regards,
Hotelabest Grande Takatsuki"
Response from Hotel Abest Grande Takatsuki Frontdesk Kuin on 18 May 2024
Thank you for selecting us out of the many possible places here. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We eagerly await your kind return in the near future.Once again, we would like to express our sincere thanks for choosing our place.
El cuarto es pequeño pero bien distribuido, el personal es increíble y super amable
Viridiana
Stayed 2 nights in Mar 2024
Response from Hotel Abest Grande Takatsuki Frontdesk Kuin on 24 Apr 2024
Dear Mr/Ms,.ViridianaThe staff and I would like to thank you for choosing our place during your precious time here.We would also like to thank you for your quick follow-up and kind comments.Your favorable comments has warmed our hearts and we will strive for excellence in our service.We eagerly anticipate your next visit and look forward to serving you again.On behalf of the staff, I would like to express my gratitude for your patronage and your compliments.
Response from Hotel Abest Grande Takatsuki Frontdesk Kuin on 24 Apr 2024
Dear Mr/Ms,.Manuel Thank you for selecting us out of the many possible places here. We would like to thank you for your swift reply and are deeply obliged to you for your kind compliments.Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We eagerly await your kind return in the near future.Once again, we would like to express our sincere thanks for choosing our place.