Front of property – evening/night

Reviews of The Boat & Horses Inn

3 out of 5
The Boat & Horses Inn
Broadway, Chadderton, Oldham, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 203 out of 271 reviews" "
Rating 8 - Good. 55 out of 271 reviews" "
Rating 6 - Okay. 10 out of 271 reviews" "
Rating 4 - Poor. 1 out of 271 reviews" "
Rating 2 - Terrible. 2 out of 271 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2024
Response from Nikki on 24 Apr 2024
Thank you Maureen for taking the time to review your stay with us!We do hope to see you again in the future.Kind RegardsNikki

8/10 Good

LORIANN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy access
Stayed 1 night in Apr 2024
Response from Sam on 23 Apr 2024
Hello,thanks a lot for your nice feedback. Take care.Kind regardsSam

10/10 Excellent

Graeme, Cheshire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart clean room, easy check in and lush breakfast. I’d definitely recommend this hotel and will be staying again.
Stayed 2 nights in Apr 2024
Response from Nikki on 15 Apr 2024
Thank you for your review Graeme!Delighted you enjoyed your time with us!Look forward to seeing you again soon!Kind RegardsNikki

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely room, very tasteful decor and a super comfortable bed with lovely soft pillows. The location is conveniently placed for my baby niece's baptism that I'm attending tomorrow. I don't have time to explore the area, unfortunately but hope to be back at some point. I would definitely recommend staying here.
Stayed 1 night in Apr 2024
Response from Nikki on 15 Apr 2024
Thank you Rachel.I'm delighted you enjoyed your time with us and I hope you enjoyed your Nieces baptism!Kind RegardsNikki

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff in bith the pub snd hotel. Fantastic attentive service in the pub. Breakfast brilliant. Would highly recommend.
Stayed 1 night in Apr 2024
Response from Sam on 9 Apr 2024
Hello,we are very happy to hear you enjoyed your stay with. See you soon again then.Yours sincerelySam

10/10 Excellent

Blanche

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Danielle on 30 Mar 2024
Thank you for your review.

10/10 Excellent

Lee

Stayed 1 night in Mar 2024
Response from Sam on 28 Mar 2024
Hello,Thanks a lot for your such fabulous feedback. Take care.Best wishesSam

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean and tidy, respect to all the staff and management for our stay at the boat and horses
Stayed 1 night in Mar 2024
Response from Danielle on 25 Mar 2024
Many thanks for your lovely stay, hope to see you again soon.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff very helpful and accommodating...the breakfast was brilliant too all fresh and delicious Many thanks
Stayed 2 nights in Feb 2024
Response from Angela on 26 Feb 2024
Thank you so very much for taking the time out to leave this wonderful review and feedback. We do hope you come and stay with us again soon.Kind regards

10/10 Excellent

Donna

Stayed 1 night in Feb 2024
Response from Sam on 20 Mar 2024
Good evening,We are very happy you enjoyed your stay with us. See you soon again. Take care.Best wishesSam

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the motorway
Stayed 1 night in Feb 2024
Response from Sam on 7 Feb 2024
Good evening,We are very happy to hear you relaxed at our place. We look forward to accommodate you again.Take care. Kind regardsSam

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a pleasant surprise. A cheaper property cancelled last minute & the Expedia rep relocated & upgraded me within half hour. The hotel was clean & the bed very comfortable. The breakfast was lovely also. :)
Stayed 1 night in Jan 2024
Response from Danielle on 3 Feb 2024
Thank you for your amazing review, we are glad you enjoyed your stay with us.

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sam on 31 Jan 2024
Hello,we are happy to hear you enjoyed your stay. Take care.Best wishesSam

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfy rooms and friendly staff.
Stayed 1 night in Jan 2024
Response from Sam on 31 Jan 2024
Good evening,thanks a lot for your brilliant feedback. We appreciate it. And look forward to see you again.Yours sincerelySam

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good value with nice friendly staff will stay again
Stayed 1 night in Jan 2024
Response from Sam on 25 Jan 2024
Good morning,we appreciated your amazing feedback. Take care.Kind regards

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
I was pleasantly surprised to find this great place at the last minute. The room was spacious and spotlessly clean. Bed was really comfy and pillows just to my liking. Bathroom was great and breakfast was just perfect and pkentiful.
Stayed 1 night in Jan 2024
Response from Sam on 18 Jan 2024
Good morning,We appreciate your amazing review and look forward to accommodate you again very soon.Yours faithfullySam

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sam on 18 Jan 2024
Thanks for taking time and write this feedback. Take care.Kind regardsSam

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Sam on 18 Jan 2024
Hello,that's great you did enjoyed your stay with us. Take care.Yours sincerelySam

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Me and my 2 children have stayed here many times, we always request the same room(as my children have autism and are used to the room) and have always had our request granted. Very comfortable beds, lovely clean bathroom. Buffet breakfasts in the pub/restaurant is always very nice too.
Stayed 2 nights in Jan 2024
Response from Sam on 18 Jan 2024
Good morning,we are glad to hear you always feel comfortable at Boat and Horses. We look forward to see soon again.Best regardsSam

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking after visit to etihad stadium with grandson, excellent service and very clean comfortable stay
Stayed 1 night in Jan 2024
Response from Sam on 18 Jan 2024
Good morningWe appreciate your kind review. See you soon.Best wishesSam

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam on 18 Jan 2024
Good morning,We appreciate your great feedback. Take care.Kind regardsSam

10/10 Excellent

Blanche

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Sam on 17 Jan 2024
Good evening,Thanks a lot for taking time to send us that nice feedback. Take care.Best wishesSam

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, comfortable and clean
Thoroughly recommended for an affordable, clean and comfortable place to stay. We were visiting family nearby so it was very handy. Breakfast was good too.
Stayed 2 nights in Dec 2023
Response from Sam on 17 Jan 2024
Good evening,We really appreciate your amazing feedback and look forward to see you again here.Bast regardsSam

10/10 Excellent

E D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Another enjoyable family stay at this hotel. Great staff Great Food
Stayed 3 nights in Dec 2023
Response from Sam on 17 Jan 2024
Hello,we appreciated your fantastic feedback. Take care.Your faithfullySam

10/10 Excellent

Elizabeth

.
Stayed 1 night in Dec 2023
Response from Sam on 17 Jan 2024
Hello,we are happy you did relax at our place then. Take care.Kind regardsSam

10/10 Excellent

Trudy

Stayed 2 nights in Dec 2023
Response from Sam on 17 Jan 2024
Hello,thanks a lot for your brilliant review. Take careYours sincerelySam

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So easy to get to
Stayed 2 nights in Dec 2023
Response from Sam on 17 Jan 2024
Hi,We are happy you had a great time with us and look forward to get you onboard soon.Yours sincerelySam

10/10 Excellent

Calvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, considering its next to a busy pub and road.
Stayed 1 night in Dec 2023
Response from Sam on 17 Jan 2024
Hello, thank you for your nice review. Take careBest regardsSam

8/10 Good

Ken

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value. The room was very spacious, warm and clean. The receptionist was really polite and pleasant checking in, as was the person who took checked us out. We checked in around 15:15 and there was plenty of parking available. The main bed was great, but will say the pull-out bed is very uncomfortable even by sofa bed standards, but was fine for my two young kids who were too small the reach the bar where the middle fold is. The bathtub is tiny and a little uncomfortable which was disappointing as we’d been on our feet all day and could have done with a nice hot soak. Biggest let down though was there was only one sachet of instant coffee… come on guys! To be fair I’ll let them off for leaving the kids their own mugs with a hot chocolate and cookie each which made their stay feel special. But that’s literally all I could really moan about if I was to be super fussy. For the price though, it’s excellent value for money. Food in the pub next door was of a decent pub grub standard and all the staff were really polite and well mannered. I’d definitely recommend and would stay again if in the area.
Stayed 1 night in Dec 2023
Response from chloe on 13 Dec 2023
Good afternoon ken, firstly i would like to say thankyou for your review on the receptionists i will make sure to let them know about your positive review. i am so sorry the sofa bed and bath was not up to standard, we try everything we do to make our beds comfortable and make sure all our guests get a good night sleep so please accept apologies on my behalf for that. as for the coffee this can be available upon request, our night porters and receptionists are happy to provide more coffee/tea and hot chocolate. we hope you visit again soon :) many thanks

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly clean would definitely stay again food good
Stayed 1 night in Dec 2023
Response from chloe on 13 Dec 2023
Thank you fro your great review, we hope to welcome you back soon.

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay
Another excellent stay at The Boat & Horses, always a friendly welcome, lovely service, great room and the comfiest beds - breakfast included is an added bonus 😊
Stayed 2 nights in Dec 2023
Response from chloe on 13 Dec 2023
Afternoon Janette, thank you for your great review, we are thrilled you enjoyed your stay with us. hope to welcome you back soon. many thanks

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Sam on 17 Jan 2024
Hello,thanks a lot for your amazing review. Take care.Yours sincerelySam

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Sam on 9 Dec 2023
Hello,thanks a lot for your amazing feedback. Take care.

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Sam on 17 Jan 2024
Good evening,Thanks a lot for your brilliant feedback. Hope to see you soon again. Kind regardsSam

10/10 Excellent

Vicki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Dec 2023
Response from Sam on 17 Jan 2024
Hello,we are very happy you enjoyed your stay. Take careBest wishesSam

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff and venue and very good value for money. Breakfast was lovely and spoilt for choice. In a Very busy junction/area and was lots of queues exiting the car park due to Costco but nevertheless it was very quiet in our room and we were not disturbed at all by traffic noise. Would definitely stay there again.
Stayed 1 night in Nov 2023
Response from Sam on 9 Dec 2023
Hello,we appreciate your fantastic review and looking forward to accommodate you again soon.Kind regardsSam

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, staff were lovely and helpful
Stayed 1 night in Nov 2023
Response from Angela on 30 Nov 2023
Thank you for this lovely feedback. It means so much to the full team. We do hope you come and visit us again soon :)

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Sam on 17 Jan 2024
Hello, we are glad you had a good time at Boat and Horses hotel. See you soon.Best wishesSam

6/10 Okay

Geoff

Stayed 1 night in Nov 2023
Response from Sam on 18 Jan 2024
Hello,Thank you for taking time to send us your feedback. We appreciate it.Best wishesSam

10/10 Excellent

t

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Nov 2023
Response from Angela on 28 Nov 2023
Thank you for taking the time out to leave us this review. We do hope you come and stay with us again soon.kind regards Angela

10/10 Excellent

Lukasz

Stayed 2 nights in Nov 2023
Response from Sam on 17 Jan 2024
Hello,we are glad you did enjoy your stay at Boat and Horses.We look forward to accommodate you again.Best regardsSam

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay - Uber to centre of Manchester £12 - great breakfast
Stayed 1 night in Nov 2023
Response from Angela on 28 Nov 2023
We are so happy that you enjoyed your stay with us here at the Boat and Horses. We do hope you come and visit us again soon.

6/10 Okay

Candida

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean spacious room, but the noise from the room above was terrible. Could have been young children running up and down the room for a couple of hours, but it was so audible in my ground floor room that I had no option to wake up (far earlier than I wanted to).
Stayed 1 night in Nov 2023
Response from angela on 28 Nov 2023
We are so sorry you experienced noise from the room above. If you ever do come and stay with us again we can always make sure that your room is on the top floor to avoid this happening again. Kind regards Angela

8/10 Good

Gerry

Stayed 3 nights in Nov 2023
Response from Sam on 17 Jan 2024
Hi, we appreciate your nice feedback. See you soon again.Best wishesSam

10/10 Excellent

keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and pleasant
Stayed for a few nights while working in the area. The hotel and bar staff were all very nice , pleasant and friendly. The hotel room was spacious and with a very comfortable bed. The breakfast and food served at the pub were very nice and reasonably priced along with a good selection of beers on tap. All in a a very nice and pleasant stay.
Stayed 2 nights in Nov 2023
Response from Sam on 22 Nov 2023
Good evening,we are very pleased because of your brilliant review. And hope to see you again soon.Take care.Kind regardsSam

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay
Another great stay at a really friendly hotel Close to motorway links, canal views from rooms.
Stayed 1 night in Nov 2023
Response from Sam on 21 Nov 2023
Hello,We are very pleased you enjoy your stay with us. Look forward to have you onboard again. Take care.Best wishesSam

6/10 Okay

jane

Disliked: Staff & service
mixed review
we arrived on friday evening went across for a meal and the service was fabulous , very attentive staff. SADLY Saturday was not so, compromised also by the intrusion of the fire alarm resulting in the whole place being evacuated and quite honestly no member having any idea whatsoever of how to dela with the issue went back into the pub side once reopen and the service once again was horrendous so walked away, we didnt take the breakfast on sunday as quite honestly the whole experience of hte saturday had spoilt it for us.
Stayed 2 nights in Nov 2023
Response from Sam on 21 Nov 2023
Good evening,We are disappointed to hear that. Then we will improve our service and hope you come back to us soon.Take care.Your sincerelySam

10/10 Excellent

martin

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Sam on 21 Nov 2023
Good evening,thanks a lot for your amazing revie. We hope to see you again soon.Yours sincerely Sam

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great, only issues with the restaraunt. Both nights had problems with meals, not coming as discribed on the menu and only warm.
Stayed 2 nights in Nov 2023
Response from Chloe on 18 Nov 2023
Thank you for your positive feedback on the hotel. I can only apologies our food was not up to our usual standard these days and i will speak to the kitchen team about this. We hope to welcome you back soon :)

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay. Lovely room and breakfast so nice
Stayed 1 night in Nov 2023
Response from Chloe on 12 Nov 2023
Thankyou so much for the positive review. we are so happy to hear you had a lovely stay with us and hope to welcome you back soon. enjoy your week:)