Seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of Residence Stella di Gallura

Residence Stella di Gallura
Via La Caletta, 3, Porto Rotondo, Olbia, Sassari

Reviews

5.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

5.6/10

Cleanliness

8.0/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Zeeshan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible facility with false advertising, I booked the facility for three nights, but the first night was so painful that I requested a refund which was refused by the front desk. I booked the 4-star hotel for the same price for the rest of the two nights I stayed in Sardinia. There is no walking beach nearby, Beds are spring beds which will break your back, mosquitoes flying all over and biting all night. There was one A/C for three rooms. The pool was not for kids and was dirty. They have a restaurant that opens at 4 PM, which blocks the pool access and privacy. I was told by the front desk that GTFO, because only rich people come to Sardinia, you get what you paid for. Poor customer service, I would not recommend it.
Stayed 3 nights in Aug 2022

10/10 Excellent

Ruggiero, Burnham

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were very pleased with the property and with people running it.
Stayed 7 nights in Jul 2022
Response from Thomas on 20 Jul 2022
Thank you! You were wonderful guests, we hope to see you again! Kind regards and see you soon!

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Ok for self catering with a car.
Firstly directions on hotel/self catering needs to be clearer. You do check in at otel reception. Staff helpful but english not good. Had a couple of nights when no hot water. When i reported it, it was sorted in an hour. A bit out in the sticks so you need a car if planning to see the local are. Besides would be cheaper to hire a car than pay taxis to & from airport.
Stayed 7 nights in May 2019

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
poor comunication and availability of host to reach agreement of cancelation of booking
Stayed 3 nights in Jul 2022