2/10 Terrible
Jane
Travelled with partner
26 Apr 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old, smelled like mildew, the curtains and bed spreads were thick and ugly. The room had little natural light. There was not a shower curtain so everything got wet. I had to bring my wet towels into the office and wait for new ones. This had to be done daily. The room would only be cleaned every 4 days. The lock kept on rejecting the key so I had to find someone to re-program the key twice daily. The manager was wonderful but she could not do anything to help me. The pool and lake side was very nice and clean. I want my money back because it ruined my vacation. At 75 years old I had to walk to the office, wait for 15 - 30 minutes for towels or a key. And then return to my room sometimes finding the kay wont work and having to return to the office.--- I would not spend time in the room watching TV or reading because it was so awful. The idea of a vacation was to rest - and that did include taking off my shoes and relaxing in the room.
Jane
Stayed 4 nights in Apr 2024