Dear Pia,Thank you for your review of your recent stay at First Hotel Grand. We are delighted to hear that you found our common spaces beautiful. We take great pride in maintaining the charm of our historic hotel while ensuring everything is modernized for our guests' comfort.If you ever need assistance with anything during your stay, feel free to reach out to our reception team. We look forward to welcoming you back the next time you are in Odense.Best regards,Martin LarsenFirst Hotel Grand

Dear Traci,Thank you for your review of your recent stay at First Hotel Grand.We're sorry to hear about the challenges you experienced during your stay. Your feedback is valuable to us, and we will address the issues you mentioned to improve our guest experience. Please know that you can always reach out to our reception team for any assistance during your stay.Once again, thank you for your review. We hope to be able to accommodate you again next time you are in Odense.Best regards,Martin LarsenFirst Hotel Grand

Dear David,Thank you for your review of your recent stay at First Hotel Grand. We are thrilled to hear that you found our hotel beautiful and our staff helpful and pleasant—it's indeed a great combo!We strive to provide a welcoming atmosphere combined with excellent service. Should you need assistance during your stay, please do not hesitate to reach out to our reception.Once again, thank you for your review. We hope to be able to accommodate you again next time you are in Odense.Best regards,Martin LarsenFirst Hotel Grand

Dear Jake,Thank you for choosing First Hotel Grand for your stay and for taking the time to share your feedback. We appreciate your kind words about our hotel's central location, walking distance from the train station, and we're glad to hear that you found our breakfast to be very good and exceeding your expectations.Regarding the age of our hotel, we take pride in preserving its old charm while continuously modernizing it. We understand that soundproofing and the placement of electric sockets could be improved, and we appreciate your feedback. We will take this into consideration for future improvements.We're happy to hear that our staff was friendly and accommodating during your stay. If you have any further inquiries or need assistance, please don't hesitate to reach out to our reception.Thank you again for your valuable feedback, and we hope to welcome you back to First Hotel Grand in the future.Best regards,Martin LarsenFirst Hotel Grand

Dear Kimberly, Thank you for taking the time to share your experience at the First Hotel Grand. We appreciate your feedback and are happy to hear that you found our staff accommodating and enjoyed the breakfast and bar.We regret that you had an issue with the room. We strive to provide our guests with the best possible experience and that includes a quality room. To that end, we continuously inspect and review the condition of all our rooms in order to maintain the highest standards of comfort and cleanliness. We look forward to having you come back and stay with us again, and have you enjoy a more comfortable experience. Sincerely,Martin LarsenFirst Hotel Grand

Dear Danni,Thank you so much for taking the time to leave your review for First Hotel Grand. We appreciate you sharing your experiences with us and helping us improve our services.We are pleased to hear that our staff were able to meet your expectations. It is our goal to ensure that all of our guests have an enjoyable and comfortable stay with us, and it seems as though our staff were able to deliver. We'll be sure to share your kind words with them.We're also glad to hear that you found our restaurant to be satisfactory. Our team puts a lot of effort into providing delicious and quality meals for our guests, and we're very glad to hear that you found it to your liking. Once again, thank you for taking the time to leave your review. We hope to have the pleasure of hosting you again in the future.Sincerely,Martin LarsenFirst Hotel Grand

Dear Donald,Thank you for taking the time to share your experience at First Hotel Grand. We are delighted you enjoyed your stay and found our staff to be helpful and friendly. We are particularly pleased to learn that Maria was able to ensure you had a comfortable stay.Regarding the deep bathtubs, we appreciate you taking the time to provide this important feedback. We are constantly looking to improve our guests' experience and welcome all comments that help us do so. We will take your comments into consideration for our future guests.Thank you again for your time and support. We hope to welcome you back soon.Sincerely,Martin LarsenFirst Hotel Grand

Dear Roberto,Thank you for taking the time to share your thoughts about your stay at First Hotel Grand. We appreciate all feedback and take all comments and suggestions into consideration.Firstly, we are pleased to hear that you enjoyed the breakfast offered at our hotel. We understand that the check in time of 4 PM may have been an inconvenience and we apologise for this. We always aim to meet the needs of our guests and do our best to be as flexible as possible.With regards to the distance of your room and the difficulty in accessing it, we apologise for any discomfort it may have caused. We understand the importance of accessibility and we are looking to create better and improved facilities for all our guests. We understand your comments about the climate control in the room. We are sorry it was not up to your expectations and we have noted your feedback with the appropriate personnel. Thank you for taking the time to provide us with your feedback.We hope that despite your experience you had a pleasant stay with us.Sincerely,Martin LarsenFirst Hotel Grand

Dear Libin,Thank you for your review and for highlighting your positive experience with our staff. We are thrilled that our caring and attentive team was able to make you feel right at home during your stay with us.At First Hotel Grand, we take pride in going the extra mile for all of our guests and strive to always provide a welcoming and comfortable atmosphere. We are pleased to learn that our efforts paid off and that you had a pleasant and enjoyable visit.Should you decide to stay with us again in the future, we look forward to welcoming you back.Sincerely,Martin LarsenFirst Hotel Grand

Dear Mads,Thank you for taking the time to review First Hotel Grand. We appreciate your feedback and are pleased to know that you enjoyed your stay.At First Hotel Grand, we strive for excellence and aim to make each guest feel as comfortable and at home as possible. We are glad that you got to experience that during your stay.Once again, thank you for the kind words and for taking the time to review First Hotel Grand.Yours sincerely,Martin LarsenFirst Hotel Grand

Dear Julie,Thank you so much for reviewing your recent stay with us. We greatly appreciate your feedback and are thrilled to hear that our staff and breakfast met your expectations.We are delighted to know that our staff contributed to making your stay enjoyable. We place a strong emphasis on guest service and will ensure to pass along your kind words to our team. We are also glad to hear that you enjoyed our breakfast. We strive to offer a wide selection of choices to ensure our guests start their day off right.We value your positive feedback, and it would be our pleasure to welcome you back to our hotel if your travels bring you to the area again. We look forward to providing you with another excellent experience.Best regards,Martin LarsenFirst Hotel Grand

Dear Jaak,Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you appreciated the romantic and charming historic details of our hotel, as well as the excellent service provided by our reception team.We take great pride in preserving our hotel's unique historic character and providing exceptional service to our valued guests. Your compliments are truly appreciated and will be shared with our team members as encouragement to continue delivering outstanding experiences.We are excited to welcome you back to our hotel again soon and provide you with another memorable stay. Thank you for choosing us as your preferred destination.Best regards,Martin LarsenFirst Hotel Grand

Dear Brett,Thank you for your wonderful review of your recent stay with us. We are thrilled to hear that you enjoyed our friendly staff, delicious breakfast, and our convenient location. Your satisfaction is our top priority, and we are delighted that these aspects of your stay met your expectations.We strive to provide exceptional service, delightful dining options, and a prime location for our guests' convenience. Your feedback is greatly appreciated and motivates us to continue delivering memorable experiences to our guests.Thank you for choosing our hotel, and we look forward to welcoming you back for another enjoyable stay in the future.Best regards,Martin LarsenFirst Hotel Grand

Dear Traveler,Thank you for taking the time to share your review with us. We greatly appreciate your feedback as it allows us to continually improve our services and ensure a delightful experience for our valued guests.We understand that our hotel's classic charm, dating back to its establishment in 1897, may not be to everyone's taste. While we have carefully updated the property to meet modern requirements, we strive to preserve its unique historical character. We apologize if this aspect did not align with your personal preferences.Regarding the pricing, we apologize for any disappointment caused. We continuously evaluate our rates to ensure they are competitive and reflective of the value we provide. We understand that accommodation costs can vary across different locations, and we regret if our pricing did not meet your expectations in comparison to other establishments.Once again, thank you for your valuable feedback. We appreciate your patronage and hope to have the opportunity to welcome you back in the future, delivering an exceptional experience that aligns more closely with your expectations.Best regards,Martin LarsenFirst Hotel Grand

Dear Timothy Thank you for the review. We are glad you enjoyed your stay with us

Dear Yuwan.Thank you for your visit and kind review.We are glad that our very central location suited you, Kind regardsTeam Grand

Dear Kian Seng.Thank you for your visit and for taking the time to reviewing us afterwards. This is highly appreciated.Kind regardsMette - First Hotel Grand

Dear ChristineThank you for your visit and your review.I'm really sorry that your stay was compromised by noise from our very central location.Kind regardsMette - First Hotel Grand

Dear Christine. Thank you for your visit and for sharing your review. Sorry that the standard did not meet your expectations, but we are very glad to hear that our fabulous staff took good care of you. We will look into the points that you have mentioned and hope to see you again. Kind regards

Dear Kathryn. Thank you so much for your visit and for taking the time to reviewing us afterwards. We are very happy that our central location suited you and of course that our fabulous staff took good care of you and that you found our large breakfast buffet delicious. Kind regards & hope to see youa gain!

Dear Kim. We are sorry to hear that we did not live up to your expectations. Have a happy new year.

Dear anonymous guest. Thank you very much for your visit. We are so very happy that you enjoyed your stay at our beautiful hotel. We hope to bid you welcome another time. Kind regards

Dear Peter. Thank you for your visit and for taking the time to reviewing us afterwards, this is highly appreciated. Kind regards

Dear Andrew. Thank you so much for your visit and for taking the time to reviewing us afterwards. We are very happy that our central location suited you and of course that our fabulous staff took good care of you and that you found our large breakfast buffet delicious. Kind regards & hope to see you again.

Dear Alexander. Thank you for sharing your review. We are happy that you liked our location and rooms. So sorry to hear of your experience, can't recognize your description . We are very sad that this is your opinion of our staff, as it is not at all characteristic for the level of service we normally deliver. Hope you will be able to see another time. Kind regards Mette; Front Office

Dear Daniel Thank you so much for your visit and for taking the time to reviewing us afterwards. We are very happy that our central location suited you and of course that our fabulous staff took good care of you and that you found our large breakfast buffet delicious. Kind regards & hope to see youa gain!

Dear Shawna. Thank you very much for sharing your experience. We are glad that you found our hotel from 1897 well kept. You are always welcome to visit us again. best regards,

Thank you for your visit. We are glad that our great location suited you and that you enjoyed our large breakfast buffet. Sorry that the room did not quite meet your expectations. Kind regards Mette; First Hotel Grand

Dear Torben. Thank you for your visit. Sorry to hear that the child policy was confusing. Unfortunately the age policy is different from site to site (some until 12 and some 17) this policy is not for the hotel to choose. First Child policy is that children are staying for free in rooms existing beds - extra beds are to purchased. Kind regards Mette; First Hotel grand

Dear Heather. Thank you so much for your visit and kind review. We greately appreciate that you have taken the time to do so! Kind regards Mette; First Hotel Grand

Kære Katharine. Tak for besøget og fordi du har taget dig tid til at anmelde os efterfølgende det sætter vi stor pris på. Dine kommentarer er naturligvis givet videre til ansvarlige ledere. De bedste hilsner Mette; First Hotel Grand