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Reviews of The Lillagaard B&B

3 out of 5
The Lillagaard B&B
5 Abbott Ave, Ocean Grove, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 319 out of 539 reviews" "
Rating 8 - Good. 146 out of 539 reviews" "
Rating 6 - Okay. 49 out of 539 reviews" "
Rating 4 - Poor. 18 out of 539 reviews" "
Rating 2 - Terrible. 7 out of 539 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff and everyone there was super friendly!
Stayed 1 night in Sep 2023

4/10 Poor

Gail

Travelled with family
Disliked: Amenities, property conditions & facilities
The Lillagarrd B&B gets 2 stars from me. I would not recommend staying here. The host was unfriendly and would not upgrade my room even though I was of course going to pay for the upgrade - no matter what the cost. I was told they could not do it because I booked thru Expedia. The lodging was old and unkept. The bathroom had no sink to wash your hands. The shower had black mildew. It was terrible. Our room, unknown to us, was on the 4th floor - 4 flights of steps - no elevator. This should be told to prospective guests before booking. The "amenities" were items that I would never use - i.e. not even from the dollar store - less than that. We had a shared bathroom and was to be with one other room sharing - but any guest could (and did) use it. NO RECOMMENDATION FOR THIS B & B - I would not list this.
Response from Suzanne and Kevin. on 15 Oct 2023
We are sorry to read that you were unhappy with your stay with us.Regardless of whom you booked with, we were at full capacity during your stay so we were unable to offer you a different room.Unfortunately, unlike our website-www.lillagaard.com , Expedia does not allow us to indicate what floor our rooms are on.We are an 1871 building and work hard to keep it as authentic as possible-hence no elevator. Our hotel is cleaned daily by our staff and there are frequent comments as to how clean and attentive we are so we apologize for any oversight on our part.It is highly unusual that guests other than those who are meant to be sharing a bathroom do so and if it had been brought to our attention we would have tried to prevent this happening. We have many repeat and first time guests who are very happy with their stay with us so again we are sorry that this was not so in your case.

10/10 Excellent

Cara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Suzanne and Kevin. on 15 Oct 2023
Thank you for your review and happy that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Suzanne and Kevin. on 15 Oct 2023
Thank you so much for your review.

10/10 Excellent

Kathleen

Stayed 2 nights in Sep 2023
Response from Suzanne and Kevin. on 23 Sept 2023
Thank you for your review

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Response from Suzanne and Kevin. on 23 Sept 2023
Thank you for your review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the things that matter...The Lilligaard has.
There are a few things I look for while at a shore-town B&B, and I found each of them at The Lillagaard: friendly, helpful staff; a good bed; close to the beach; a hearty breakfast, and a welcoming, comfortable covered porch with the breeze wafting by. I rocked and sipped tea out on the porch, watching the people passing by when I got back from the beautiful beach. Heavenly.
Stayed 2 nights in Aug 2023
Response from Suzanne and Kevin. on 29 Aug 2023
Thank you Laura for your review. These are the things we work for so that our guests can enjoy their time at the Lillagaard.

10/10 Excellent

Laurence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely friendly, helpful, and accommodating.
Stayed 2 nights in Aug 2023
Response from Suzanne and Kevin. on 29 Aug 2023
Thank you for your review. Happy to read that you enjoyed our staff.

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly clean well situated close to beach with ocean views - very nice stay
Stayed 2 nights in Aug 2023
Response from Suzanne and Kevin. on 29 Aug 2023
Thank you Carole for your review.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the ocean room was clean the owners were very nice Suzanne and her husband definitely would go back
Stayed 1 night in Aug 2023
Response from Suzanne and Kevin. on 29 Aug 2023
Thank you Kenneth for your review-we enjoyed hosting you!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint
Cute B&B, good location
Stayed 2 nights in Aug 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your review. We also love our location!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Loved it! Everyone was very friendly and the breakfast is great!
Stayed 2 nights in Aug 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you and glad you enjoyed the breakfast with us.

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old-fashioned inn with all the qualities that people have always loved in the best inns: very kind friendly people who run the Inn, wonderful places to relax both outside (a large porch and two other sizable balconies) and inside (lovely common rooms with books and games and a piano and flat screen TV and a beautiful diningroom with coffee and tea available day and night). The breakfast was great, the amenities incredible and rooms comfortable and clean. This Inn is a perfect example of what attention to detail, in terms of comfort, aesthetics, design and civility, can achieve.
Stayed 3 nights in Aug 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your lovely review. I feel you have captured our historic Inn perfectly! We look forward to welcoming you back.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
3 houses from the beach. Quiet neighborhood Nice rooms / porches to hang. Great breakfast.
Stayed 3 nights in Aug 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for you review Christopher.

10/10 Excellent

Jeannette

Stayed 3 nights in Aug 2023
Response from Suzanne and Kevin. on 23 Sept 2023
Thank you for your review

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your review. Would love feedback as to what we could have done to make this a 10 out of 10.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your review. We appreciate your feedback.

10/10 Excellent

Rakelle

Stayed 1 night in Aug 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your review

10/10 Excellent

Harry, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your review.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your feedback.

10/10 Excellent

Harry, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming B&B with an old English feel. 2 minutes walk to ocean, 10 minutes walk to Main Street restaurants, 20 minutes walk on boardwalk to Asbury Park restaurants. No need for a car. The hotel is old with creaky stairs and classic furniture but everything works, friendly staff, and an on-site ice cream store.
Stayed 2 nights in Jul 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your review. We feel the creaky stairs adds to the allure of our beautiful home!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful getaway. Wish we could have stayed longer :-)
Stayed 3 nights in Jul 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your review.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
Lilligaard nice but not for anyone with mobility issues
Our stay was okay, except for the multiple fights of steep stairs. The building is a a nicely restored antique with no attention to the needs of folks with mobility issues. The are facilities on 4 different floors. When told about or mobility issues there was no offer made to change our room. The view of the ocean was outstanding. The food was adequate, but not to the scale of a B & B. The room was clean and the bed was cast iron.
Stayed 2 nights in Jul 2023
Response from Kevin on 20 Jul 2023
Hi. Sorry about your mobility issues. Our Historic Inn was built in 1871 and has a lot of stairs. Unfortunately, you booked on a 3rd party website that does not allow a description of what floor each room is located on. Our hotel website has photos, description, videos and what floor each room is located on. Had you made known about your mobility issues when making a reservation we could have worked out the best room for your situation. We even have a sister hotel a few blocks away which has 6 rooms on the ground floor, with no steps! Regards.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very gracious service and beautiful 'old world' feel. Very comfortable.
Stayed 2 nights in Jul 2023
Response from Suzanne and Kevin. on 21 Jul 2023
Thank you for your review. We are glad you enjoyed your stay with us!

10/10 Excellent

matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Jul 2023
Response from Suzanne and Kevin. on 21 Jul 2023
We appreciate your feedback. Happy you enjoyed your stay with us.

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location and house. Everything is in walking distance.
Stayed 1 night in Jul 2023
Response from Suzanne and Kevin. on 21 Jul 2023
We are happy you found our Inn to be convenient for your stay with us and enjoyed the beauty of Ocean Grove.

8/10 Good

scott

Stayed 2 nights in Jul 2023
Response from Suzanne and Kevin. on 22 Aug 2023
Thank you for your review,

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property hosts Kevin and Suzanne were wonderful and were as responsive to us as the Four Season's Hotel staff when things went wrong. They were personable and accommodating and kind. The B&B was built in 1871 and, despite updates, had the charm and limitations of an old building. It was steps from the beach and a couple of short blocks from Main Street, so very convenient.
Stayed 3 nights in Jun 2023
Response from Suzanne and Kevin. on 21 Jul 2023
Happy to read that you enjoyed your stay with us and the comparison to the top rated Four Seasons!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience. Great breakfast. Perfect location. The room was clean and bright. We will be coming back.
Stayed 2 nights in Jun 2023
Response from Suzanne and Kevin. on 21 Jul 2023
glad you enjoyed your stay with us and we look forward to greeting you back to our Inn.

10/10 Excellent

Dilcia

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanness, nice views
Stayed 2 nights in Jun 2023
Response from Suzanne and Kevin. on 21 Jul 2023
Thank you for your 5 star review.

8/10 Good

Luther

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This B&B is well managed, it’s clean, huge dining area, coffee available anytime, sumptuous breakfast. Our room though is really small, on the third floor.
Stayed 2 nights in Jun 2023
Response from Suzanne and Kevin. on 21 Jul 2023
Thank you for your review. We are happy to read that you enjoyed our facilities. Some of our rooms are "cosy" but we do have some larger rooms also for your next stay!

6/10 Okay

Orlando

Response from Suzanne and Kevin. on 21 Jul 2023
Thank you for taking your time to post a review. Sorry we were not a 5. What could we have done better?

10/10 Excellent

Michele, Princeton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2023
Response from Suzanne and Kevin. on 21 Jul 2023
Thank you for your review. Seems like you enjoyed your stay with us!

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it - great spot! Really cute with lots of character and the hosts were very nice and accommodating. Would gladly stay here again.
Stayed 1 night in Sep 2022

10/10 Excellent

Liisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
3 houses from the beach, delicious homemade hot breakfast included, quiet, inviting porches and common areas, spacious room, great ocean views, and friendly owners & staff. Perfection!
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t Wait to Visit Again!
The hosts were very polite and welcoming. The room was cozy and the breakfast area was very quaint. My friend and I had the room with a private bathroom. The bathroom was not attached but there were keys for us to use. Breakfast was lovely! Will definitely return!
Stayed 2 nights in Sep 2022

10/10 Excellent

James

Stayed 1 night in Sep 2022
Response from Suzanne and Kevin. on 17 Sept 2022
Thank you for your review. We hope you enjoy the rest of your weekend with us.

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Excellent stay. The breakfast buffet was wonderful.
Stayed 4 nights in Sep 2022
Response from Suzanne and Kevin. on 9 Sept 2022
Thank you for your review and happy you enjoyed our breakfast!

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quick beach getaway
Stayed 1 night in Aug 2022
Response from Suzanne and Kevin. on 17 Sept 2022
Thank you for your review.

2/10 Terrible

Ann

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are both in our 60’s and they gave us a room on the 4th floor There isn’t an elevator so we had to walk up 4flights with our luggage The last flight was very narrow and steep Much to our surprise they told us that we had to share the toilet and shower with another family and that was 1 floor down The pictures of the rooms were nothing like the actual room we didn’t even stay the night We found another place to stay (luckily) so we went to get our luggage and left When we left no one was at the desk or in the vicinity so that we could discuss our issues, so we placed the keys at the desk and left We haven’t received a call or any kind of communication from the owners I don’t know if we can recoup some of our money (since we had to pay to stay elsewear) but the Inn is very deceiving in the photos and we were very disappointed !!!!
Stayed 3 nights in Aug 2022

10/10 Excellent

Teona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Suzanne and Kevin. on 28 Aug 2022
Thank yo for your review Teona. Looks like you enjoyed your stay with us.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Suzanne and Kevin. on 27 Aug 2022
Than you Kathleen for your review. Looks like you enjoyed your stay with us!

10/10 Excellent

Dennis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The place and staff were friendly and accomadating.
Stayed 2 nights in Aug 2022
Response from Suzanne and Kevin. on 23 Aug 2022
Thank you for your review.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was smallish but owners utilized space well. Don't drop the soap in the shower. Very interesting place with a rich history brought out by the owners. Front porches (3 levels) were a delight to sit on with a nice breeze and view of the ocean. Definitely would stay there again.
Stayed 3 nights in Aug 2022
Response from Suzanne and Kevin. on 23 Aug 2022
Thank you for your review and for enjoying the history of our Inn.

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mom and I had a nice stay at the Lillagaard. Fantastic proximity to the beach. Staff was ultra accommodating. Perfect place to call “home” for a day.
Stayed 1 night in Aug 2022
Response from Suzanne and Kevin. on 19 Aug 2022
Thank yo Jillian for your review. We are happy to read that you and your mom enjoyed your stay with us.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and cozy
Very enjoyable night getaway solo! I had a small room with a comfortable twin. Private bath. View from top porch is delightful, love the eclectic Victorian style decor, breakfast and good coffee in the morning made the stay feel extra cozy! Walking distance to good restaurants and ice cream shops. I’ll definitely go back.
Stayed 1 night in Aug 2022
Response from Suzanne and Kevin. on 16 Aug 2022
Thank you Chelsea for your review and lovely photos! We are happy to hear you enjoyed your stay with us and liked the location.

10/10 Excellent

Elizabeth, Kitty Hawk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners, Suzanne and Kevin were wonderful. From check in to check out, they explained the property, breakfast, towels, chairs and umbrellas for the beach, everything for a wonderful stay at the beach. The staff were all friendly and helpful. Breakfast was delicious, filling and different items each morning. I will return, made great memories, thank you!
Stayed 4 nights in Aug 2022
Response from Suzanne and Kevin. on 16 Aug 2022
Thank you Elizabeth for your review and hopefully you will be able to join us again to make more great memories!

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Suzanne and Kevin. on 16 Aug 2022
Thank you for the 10 out of 10 review!

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our two night stay. The location was great, the porches are very inviting, and the whole B&B has lots of charm.. The full breakfast was good. Our room was very small, but we managed. On the whole, Ocean Grove was a charming surprise We would be happy to visit again.and would happily stay at The Lillagaard.
Stayed 2 nights in Aug 2022
Response from Suzanne and Kevin on 11 Aug 2022
Thank you Alison for your review. We are happy to read that you enjoyed your stay with us at the Lillagaard and also discovered the lovely town of Ocean Grove. We hope to see you again.