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Reviews of Best Western Plus Bayside Hotel

3 out of 5
Best Western Plus Bayside Hotel
1717 Embarcadero, Oakland, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1000 reviews" "
Rating 8 - Good. 261 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location on the water with walkable trails. Clean with good staff, good breakfast, and just enough in the gym to get a workout done
Stayed 1 night in Apr 2024

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Romina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the carpet take it out. The smell matters and the dusts from it. Wish the tub is not separated but big bathroom I like. Also breakfast is ok wish there were bacons. Nice staff…
Stayed 2 nights in Apr 2024

8/10 Good

Jose

Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice walking path along the water. Spacious, clean rooms.
Stayed 1 night in Apr 2024

8/10 Good

Luciano

Stayed 2 nights in Apr 2024

10/10 Excellent

Madeline J

Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa, Lahaina

Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Clean and convenient.
Stayed 1 night in Apr 2024

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bryan on 1 Apr 2024
Hey Benjamin, Thank you again for letting us know about your stay. I am sorry to see you did not enjoy your stay. Can you elaborate your stay so this can be corrected? Thank you

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice girl
Stayed 1 night in Mar 2024

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Pros-Easy access to 880. No homeless people around. Cons-No non-dairy available at breakfast like they used to. Minimal cleaning. No longer have hot chocolate from the machine. House keeping didn’t refill coffee pods.
Stayed 3 nights in Mar 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Called ahead to see if I would be able to check in a couple hours early and the staff was very nice and accommodating. When I arrived, not only could I check in early with no extra fee, but they also upgraded my room as well! Everyone was extremely kind and the room itself was very clean and comfortable. Will definitely come back next time we’re in the area! Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Friendly staff, huge room, free ride to Bart station. Only negative was that the room was cold and I couldn’t adjust AC and no blanket or duvet so had to get up in the middle of the night and go to front desk for a blanket. Front desk person was friendly.

10/10 Excellent

Samantha, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff - restaurant next door at Executive
Stayed 1 night in Mar 2024

10/10 Excellent

Marikathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously the best customer service I have ever had!!
Stayed 1 night in Mar 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the very spacious room, the outdoor seating allowing for a serene view of the Bay, and the beautiful restroom that not only had a nice-sized shower but also a deep tub. I did not like the amount of noise--voices from others in the hall or next door room, and the nearby sound of a fan that was on non-stop making it hard to sleep peacefully.
Stayed 2 nights in Mar 2024

8/10 Good

Viria, Santa Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've always loved our stay here. Rooms are spacious and clean. Balcony views are a plus. Free buffet breakfast in the mornings and our stay is convenient for our weekends in Oakland.
Stayed 1 night in Mar 2024

10/10 Excellent

Lydia

I enjoyed my stay, this is my second time coming here. I love the service.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great waterfront view! Great staff and overall very clean hotel. Not the hotel's fault, but this area has a large homeless encampment across the freeway from it. But, that is fairly common in the Bay now so...
Stayed 1 night in Feb 2024

6/10 Okay

Chris, Duarte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel turned out to be better than expected. The room and bathroom was spacious. I would have given this hotel a better rating, except on the last night of our stay, our car, along with 4 others, had their windows broken by thieves. The property has security that patrol the parking lot, but I guess they were sleeping on the job or something.
Stayed 3 nights in Feb 2024

10/10 Excellent

Pei Lin

Stayed 1 night in Feb 2024

10/10 Excellent

Derell

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. The overall hotel experience was for this type of hotel there where great! I already used them 2 times in two weeks.
Stayed 1 night in Jan 2024

6/10 Okay

Ashlynn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

John

Stayed 2 nights in Jan 2024

10/10 Excellent

GWEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatness
It was great
Stayed 1 night in Jan 2024

10/10 Excellent

GWEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatness
My stay is always awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable comfortable place for family stay.
Hotel was clean, rooms large and comfortable. Desk clerks in mid afternoon were not too friendly and the rep who proessed our arrival gave the impression that she was not wanting to be there...very odd. Other than that, the free included breakfast was great, fresh, and plentiful. I did not like that I had to pay for parking every day, seems like a ploy to squeeze more money from you.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Clean, spacious, and convenient location.
Stayed 3 nights in Dec 2023

2/10 Terrible

Olushola

Stayed 2 nights in Dec 2023

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Lan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities

8/10 Good

Kimberly

Stayed 1 night in Dec 2023

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Christopher

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Michele

Stayed 1 night in Nov 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. The front desk was very helpful when I arrived early and helped me to store my luggage and find a place for lunch while I waited to check in.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cathleen, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Williany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from our balcony. And very much clean.
Stayed 1 night in Oct 2023

8/10 Good

Clinton

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Breanna

Travelled with partner
Liked: Staff & service, amenities
I could hear
Stayed 2 nights in Sep 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
The room was large and we had a great view of the bay. The hideaway couch was a plus. The beds were super comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Danielle

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

chunying

Travelled with family
Disliked: Staff & service
great location with a very minimum services
to summarize my stay, our room was spacious and relatively clean. however, the internet was very spotty and i had one bar the whole time during our 2 day stay that was very unpleasant since i had to work. the other thing was that the front desk put us in a connecting room with another family who had a sick child so he was coughing all night and we could hear everything they were saying because the wall was too thing and it was a connecting room. the hotel was not full not sure why they put 2 families in one connecting room.
Stayed 2 nights in Sep 2023

6/10 Okay

Omar

Travelled with family
Liked: Room comfort
Disliked: Staff & service
It's Just Okay
The place is nice. The rooms are big, and the hotel has a beautiful view of Alameda. The other side of Embarcadero is a mess. Although to no fault of the hotel, having an open parking lot on that side, is not the best idea. Our room service was not great either. The beds were never made. I guess the personnel new we were staying several nights, so I gues they figured why make the bed? Very strange. I probably would not stay there again. I think for $200 a night, I can do better.
Stayed 2 nights in Sep 2023