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Reviews of Best Western Plus Bayside Hotel

3 out of 5
Best Western Plus Bayside Hotel
1717 Embarcadero, Oakland, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1001 reviews" "
Rating 8 - Good. 266 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The view was beautiful.
Stayed 1 night in May 2024

10/10 Excellent

Valerie

Liked: Staff & service, property conditions & facilities
The experience was fantastic! Food, room and staff.
Stayed 1 night in May 2024

8/10 Good

Catherine

Reception on check in day was excellent. Was on a family trip . Stay. At hotel was good .
Stayed 3 nights in May 2024

8/10 Good

Kin-Hing

Travelled with family
A convenient place with bayview.
Stayed 1 night in May 2024

10/10 Excellent

Michelle, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and felt safe. It was perfect for our purposes which was to see a show in Jack London Square. We hhaad a nice view from our room overlooking the estuary and Alameda.
Stayed 2 nights in Apr 2024

10/10 Excellent

Stacy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for our quick stay in Oakland. The breakfast had a ton of options and a really cool cappuccino machine! The pool is a little on the smaller side, but the hot tub and pool were enough to occupy my kids the one day we swam. The location was perfect for the airport, zoo and coliseum! Across the freeway was a homeless encampment but I feel like it was far enough away that I never felt scared and our car was fine for the 3 days we were here. Overall I would say this hotel exceeded our expectations!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Anthony J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location on the water with walkable trails. Clean with good staff, good breakfast, and just enough in the gym to get a workout done
Stayed 1 night in Apr 2024

10/10 Excellent

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Romina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the carpet take it out. The smell matters and the dusts from it. Wish the tub is not separated but big bathroom I like. Also breakfast is ok wish there were bacons. Nice staff…
Stayed 2 nights in Apr 2024

8/10 Good

Jose

Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice walking path along the water. Spacious, clean rooms.
Stayed 1 night in Apr 2024

8/10 Good

Simone

Stayed 2 nights in Apr 2024

8/10 Good

Luciano

Stayed 2 nights in Apr 2024

10/10 Excellent

Madeline J

Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa, Lahaina

Liked: Cleanliness, staff & service, property conditions & facilities
Good price. Clean and convenient.
Stayed 1 night in Apr 2024

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bryan on 1 Apr 2024
Hey Benjamin, Thank you again for letting us know about your stay. I am sorry to see you did not enjoy your stay. Can you elaborate your stay so this can be corrected? Thank you

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice girl
Stayed 1 night in Mar 2024

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Pros-Easy access to 880. No homeless people around. Cons-No non-dairy available at breakfast like they used to. Minimal cleaning. No longer have hot chocolate from the machine. House keeping didn’t refill coffee pods.
Stayed 3 nights in Mar 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Called ahead to see if I would be able to check in a couple hours early and the staff was very nice and accommodating. When I arrived, not only could I check in early with no extra fee, but they also upgraded my room as well! Everyone was extremely kind and the room itself was very clean and comfortable. Will definitely come back next time we’re in the area! Highly recommend!
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views. Friendly staff, huge room, free ride to Bart station. Only negative was that the room was cold and I couldn’t adjust AC and no blanket or duvet so had to get up in the middle of the night and go to front desk for a blanket. Front desk person was friendly.

10/10 Excellent

Samantha, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff - restaurant next door at Executive
Stayed 1 night in Mar 2024

10/10 Excellent

Marikathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seriously the best customer service I have ever had!!
Stayed 1 night in Mar 2024

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the very spacious room, the outdoor seating allowing for a serene view of the Bay, and the beautiful restroom that not only had a nice-sized shower but also a deep tub. I did not like the amount of noise--voices from others in the hall or next door room, and the nearby sound of a fan that was on non-stop making it hard to sleep peacefully.
Stayed 2 nights in Mar 2024

8/10 Good

Viria, Santa Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've always loved our stay here. Rooms are spacious and clean. Balcony views are a plus. Free buffet breakfast in the mornings and our stay is convenient for our weekends in Oakland.
Stayed 1 night in Mar 2024

10/10 Excellent

Lydia

I enjoyed my stay, this is my second time coming here. I love the service.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great waterfront view! Great staff and overall very clean hotel. Not the hotel's fault, but this area has a large homeless encampment across the freeway from it. But, that is fairly common in the Bay now so...
Stayed 1 night in Feb 2024

6/10 Okay

Chris, Duarte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel turned out to be better than expected. The room and bathroom was spacious. I would have given this hotel a better rating, except on the last night of our stay, our car, along with 4 others, had their windows broken by thieves. The property has security that patrol the parking lot, but I guess they were sleeping on the job or something.
Stayed 3 nights in Feb 2024

10/10 Excellent

Pei Lin

Stayed 1 night in Feb 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Derell

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service

10/10 Excellent

JAMES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. The overall hotel experience was for this type of hotel there where great! I already used them 2 times in two weeks.
Stayed 1 night in Jan 2024

6/10 Okay

Ashlynn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

John

Stayed 2 nights in Jan 2024

10/10 Excellent

GWEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatness
It was great
Stayed 1 night in Jan 2024

10/10 Excellent

GWEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greatness
My stay is always awesome
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable comfortable place for family stay.
Hotel was clean, rooms large and comfortable. Desk clerks in mid afternoon were not too friendly and the rep who proessed our arrival gave the impression that she was not wanting to be there...very odd. Other than that, the free included breakfast was great, fresh, and plentiful. I did not like that I had to pay for parking every day, seems like a ploy to squeeze more money from you.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Clean, spacious, and convenient location.
Stayed 3 nights in Dec 2023

2/10 Terrible

Olushola

Stayed 2 nights in Dec 2023

10/10 Excellent

Zachary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Lan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities

8/10 Good

Kimberly

Stayed 1 night in Dec 2023

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Christopher

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Michele

Stayed 1 night in Nov 2023

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff. The front desk was very helpful when I arrived early and helped me to store my luggage and find a place for lunch while I waited to check in.
Stayed 2 nights in Oct 2023

10/10 Excellent

Cathleen, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023