Located in Nuwara Eliya, Cloud Nine Retreat is in the mountains. Nuwara Eliya Golf Club and Damro Labookellie Tea Centre and Tea Garden are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Pedro Tea Factory and Hakgala Botanic Gardens. Visit our Nuwara Eliya travel guide
Free full breakfast available daily 7:30 AM to 10:00 AM
A restaurant
Couples/private dining
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Proposal/romance packages
Outdoors
Garden
In the mountains
Accessibility
No lift
Room amenities
Bathroom
Bidet
Private bathroom
More
Heating (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
Frequently asked questions
Is Cloud Nine Retreat pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Cloud Nine Retreat?
As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Cloud Nine Retreat on 21 Aug 2026 start from RM157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Cloud Nine Retreat?
Self-parking is free at this property.
What time is check-in at Cloud Nine Retreat?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Cloud Nine Retreat?
Checkout is at noon.
Where is Cloud Nine Retreat located?
Situated in the mountains, this hotel is within 1 mile (2 km) of Lake Gregory and Galway Forest Reserve. Victoria Park and Assemblies of God Church Nuwara Eliya are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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