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Reviews of Amaris Hotel Pratama Nusa Dua

2 out of 5
Amaris Hotel Pratama Nusa Dua
Jl. Pratama Link. Celuk Tanjung Benoa, Nusa Dua, Bali

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 54 reviews" "
Rating 8 - Good. 22 out of 54 reviews" "
Rating 6 - Okay. 18 out of 54 reviews" "
Rating 4 - Poor. 3 out of 54 reviews" "
Rating 2 - Terrible. 3 out of 54 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Stayed 1 night in Apr 2023

10/10 Excellent

NUR FADILLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location. Near to attraction around Nusa Dua. Breakfast got few options that already include in the booking. Staff very friendly.
Stayed 1 night in Feb 2023

8/10 Good

malcolm

Liked: Staff & service, property conditions & facilities, room comfort
Great small hotel in rural location
It’s a good basic hotel, Breakfast is included which is always a bonus and was well presented - a convienience store over the road was helpful. Bright and breezy open plan concept - rooms are smallish but practical - bathroom was old but functional - no shower curtain so water goes all over the place.
Stayed 1 night in Mar 2019

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but clean and cheap
Great value for money and clean.
Stayed 1 night in Jan 2018

10/10 Excellent

Reymund Theus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

8/10 Good

awik sanjaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Andrey, Canberra

Liked: Cleanliness
Helpful that they let online taxi to operate
Friendly staff but same breakfast over time. Wet bathroom. They should have shower curtain. Nice pool and hope they can get rid of the unpleasant smell on the other end
Stayed 7 nights in Apr 2017

10/10 Excellent

akb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best budget hotel in Nusa Dua
Excellent staff..Friendly and always in action. Breakfast - Authentic Indonesian food that you would simply love. New things everyday. Pool - Nice and good sized Rooms - Every room has a small balcony. No ocean view or street view but still gives you fresh air. Rooms - overall good. The AC in my room was very noisy. The staff takes care of it real quick. Location - The hotel is in a small busy street that won't make a good impression but jUST a 10 minute walk and you find yourself in Nusa Dua near Bali collection or the Tanjung Benoa road. Very good hotel if you are a budget traveller but still want some good quality.
Stayed 4 nights in Jun 2017

10/10 Excellent

akb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best value for money hotel
Good location - in a bust street but you walk 5 minutes and you find yourself near fhe , walk 10 minutes and you reach Bali Collection. Amazing Indonesian style breakfast, the best staff I have ever seen - friendly, responsive and quick. Overall - A wonderful place. Thumbs up
Stayed 4 nights in Jun 2017

6/10 Okay

Hamid

Liked: Cleanliness, property conditions & facilities
Amari's Nusa Dua Review
The lift is a problem... Also as there was no room service after 9 or 10 it's difficult to get food around the area.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Same breakfast menu
A bit monoton breakfast menu for a long stay type. Need more control for cutleries availability when breakfast time

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Poor service
Staff spoke very poor English, hard to ask questions or get info. At 3am a huge group of young ppl came into the hotel and make a lot of noise until about 6am nothing was really done about it

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Cheap and basic accommodations.
Room is cleaned every day. No kettle in the room for boiling water.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vivie, Qld, Australia

Liked: Cleanliness, staff & service, room comfort
Handy to everything I needed to do
The staff were very friendly & attentive as much as they could be. They spoke very little English & we didn't know enough Bahasa to ask questions & have them answered. In saying that, we were always greeted with smiles at any time of the day & night. Everywhere was kept very clean and the staff came across as being very happy to work there which speaks for itself in how well they all worked. I am looking at returning next year & would certainly stay there again then.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Adrian, Singapore

Value for money
It was a great stay ! Simple hotel wz a swimming pool but definitely value for money. Will book again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Alva, Lima

Liked: Cleanliness, staff & service, room comfort
Nice stay in Bali
Bali is a nice place for vacations, have beautiful beaches, friendly people, exotic hinduist culture and tastefull food

10/10 Excellent

Amalia, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great And cozy
Its cozy

2/10 Terrible

Tori, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only positive was the air-conditioning.
There was no soundproofing at all which lead to four nights of about 2 hours sleep due to noisy neighbours calling out to each other in the hallways, knocking on doors and running up and down them. They only stopped when I personally asked them, at 4am, to be quiet. Hotel staff did nothing. Breakfast was minimal and facilities, eg. Toaster, were broken minimising options further. Staff were noisy when cleaning the rooms which wasn't appreciated after nights of little sleep. The safe didn't work when we arrived and had to have that fixed but due to lack of English, was a trying task to request as was asking the receptionist to call a taxi for us. When we asked for a taxi, we said that we only wanted Blue Bird since they have a meter but they didn't call Blue Bird leaving us with taxi's with no meters and estimation of prices. This happened twice. The street also flooded every time it rained, which was every day during my stay. Whether it was a short shower or heavy rain is irrelevant, you'll be ankle deep trying to get back to the room regardless. The toilet leaked and the taps dripped, also not looked at during our stay. Cheap place but expensive for the type of place it is.

4/10 Poor

Tyler, Seattle, WA

Disliked: Cleanliness, room comfort
You get what you pay for
I thought this hotel would be a bargain, but was disappointed. I don't mind tiny rooms or no-frills budget lodging, but I did expect my room to be clean. Sadly, the shower curtain was moldy, the duvet was stained, the towels were dingy, there were cobwebs and dirt smeared on the wall, and dust bunnies on the floor. The balcony door didn't close all the way, so mosquitoes got inside. The breakfast buffet was ok -- not great, but edible. Wifi was satisfactory. The pool was basic--fine for swimming. Also, on the map it looked like this hotel is right next to the convention center. Unfortunately, the back of the property abuts the back of the convention center, so you have to walk around the block to get to the entrance. It's not too far, though with a lack of sidewalks you have to dodge motorbikes in the street to get there. Add the hot and humid weather and it's better to take a taxi.

8/10 Good

Adnan, Islamabad, Pakistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bargain and a value for money
Decent place and an excellent bargain for the money. The overall neighbourhood is so so but 200 m and you are on a major road and find transport to go places. The wifi was free but the signal was weak. The router was in the main lobby and even though my room was next to it, the signal came and went unless you kept the door open. They had initially assigned me a room on the fifth floor and there was zero signal there.
Dear Mr. Adnan, Warmest greetings from Amaris Hotel Pratama Nusa Dua – Bali It is really lovely to know that you are enjoying your stay experience . And thank you so much for your feedback and constructive comment concerning our wifi services. We are very sorry on what you have experienced with a few inconveniences, It has been shared with the concerned department and teams accordingly and we are working towards to do the best to rectify the area you mention in order to provide a better service to all our customers. Once again we do appreciate receiving your feedback as it is definitely important to us and will be certainly helps in ensuring that we make conscious and constant efforts to keep up with product and service standard. Best Regards, Gede Christiawan Hotel Manager

8/10 Good

Sérgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

KY, HK

Disliked: Cleanliness, property conditions & facilities
location is not convenience, but price is not bad
we stayed in here for 2 nights before moving to Ubud. Breakfast was not too much choose and too many fly on the food. in the Rest Room, there are some problems for the outlets, and sometimes found smelly in the bath area.
Response from Gede Christiawan on 10 Feb 2016
Dear KY, Thank you for staying at Amaris Hotel Pratama Nusa Dua Bali and for taking your time to share your experience with us, your constructive comments are most valuable for our improvement . Please rest assured that your feedback will be reviewed accordingly and kindly trust that we are constantly striving to ensure our guests’ experiences are pleasant and comfortable. We look forward to have the opportunity of providing a better service to you in the future. Best Regards, Gede Christiawan Hotel Manager

8/10 Good

SANJAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

iku, JKT

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
wifi was good. there is no convenience store near the hotel.

6/10 Okay

Wai Kong

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

julie, aus

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a couple of nights!
Staff excellent our arrival at 2.30am was treated as not an issue! Breakfast terrific. Great value

8/10 Good

Siannita, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel
Went there for a conference with a friend. The hotel was very clean and staffs were helpful. Bathroom was very clean and has the basic things we needed. Located in residential area, not much entertainment. But it was 300m from the entrance to Nusa Dua where we had conference. The food was standard, but we didn't mind for that value price though.

6/10 Okay

Kelvin, Singapore

Liked: Staff & service, property conditions & facilities
Budget hotel
Good budget hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Tove

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place with friendly staff (I pity them)
During conferences, this hotel is mainly used for policy and army personell; rowdy and loud boys who are sure to keep you awake at night! The wi-fi only reaches the second floor, so it's either quiet or connected. Rooms have much mould, smell of rot&decay, and (you won't believe this) the roof fell in just in front of the elevator which was blocked. In my room (but not my daughther's) the AC only worked for around 20 minutes at a time, then the fuse would go, I would reset it and then have 20 minutes again. The remote for the tv didn't work, but it didn't matter much, the channels were too blurry to watch. Positive: Friendly staff (though they couldn't do much about the above) and a nice pool (though if you are a girl/woman, prepare for soldiers staring and commenting if you go for a swim).
Stayed 4 nights in May 2022

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2019

6/10 Okay

Karin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel nul et sale
Chambre sale, lit inconfortable, pas de mini frigo, pas de bouilloire,sale de bain très sale et je ne parle même pas des serviettes de bain qui elles n'ont jamais dues voir de machines à laver, balcon avec porte fenêtre qui se ferme avec beaucoup de difficulté, de plus à peine arrivé dans la chambre une flaque d'eau sale parterre qui s'écoulait de la climatisation nous avons du attendre qu' une personne de l'entretien vienne réparer et nettoyer, de plus le petit déjeuner est pauvre et sans saveur, les parties communes n'ont jamais dues voir une serpillière de leurs vies. Enfin bref à éviter !!!
Stayed 3 nights in May 2017

8/10 Good

Marcelo

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобный, тихий и чистый отель
Все понравилось. Сочетание цена-качество. Единственно - завтрак однообразный каждый день. Из фруктов только арбуз с дыней и все(

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Noah, Tokyo

Liked: Staff & service
Disliked: Cleanliness
Cosy hotel and warm staff
コスパがとても良いです。スタッフもとても親切です。 朝食も数種類のインドネシア料理ブッフェでした。 プールも比較的大きく、気持ち良く泳げました。 周りにも個人商店のコンビニがあります。
ある日の朝食1
ある日の朝食2
ある日の朝食3

6/10 Okay

noriko

Liked: Cleanliness, staff & service
最低限のことがカバーできているシンプルなホテル
学会出泊まりました。寝るだけだったので、十分でした。部屋は広さもあり、ベッドも清潔でした。wifiのパスワードが知らされておらず、少し混乱がありました。チェックアウト時または接続時にわかるようにしておいた方がいいと思います。

6/10 Okay

k

Liked: Cleanliness, staff & service, room comfort
レストラン
部屋は、清潔。シャワーの水が止まらずポタポタ、一日中、気になりました。受付のスタッフは親切。レストランがオープンスペース過ぎて、待合室みたいな感じでした。スタッフが何人かで食事後の皿を片付け待ちみたいにしていて、煽る感じがあり残念でした。朝食の片付けスタッフはもっと少なくていい。受付スタッフと、警備員が親切で、道路渡るときにも、車を見てくれたりしていて、個人の能力にかなりバラツキがある。あまりスタッフの教育はされていないと感じました。

4/10 Poor

PIK YAN, HONG KONG

Disliked: Cleanliness, staff & service, property conditions & facilities
距離海灘和Bali Collection很遠，步行約半小時。 附近並沒有餐廳和便利店；雖然價格吸引，酒店房內第一眼看是整潔的，但細看下，被單有污漬，牆上有少許螞蟻會爬到床上，乾淨度需要改善。

8/10 Good

Chae, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very distant place and nearby Nusa-Dua
This hotel is very cozy and good price. however, this place is very difficult to transportation only by taxi. Also street side is very nosiy. also in my case, wifi is not good support. It was very difficult to support wifi. But very good service and very kind staffs.

10/10 Excellent

Tova

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

NY, Shiga, Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
値段を考えればこれで十分
数年前にオープンした割には、清潔感が足りませんでした。でも値段を考えれば、多くは期待できません。WIFIや朝食など、ビジネスホテルとしての最低限の機能は確保されていました。スタッフも親切でした。ホテルをただ単に寝る場所と割り切れる人ならば、十分だと思います。