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Reviews of ASMARA Heavenly Residence NUSA DUA

4 out of 5
ASMARA Heavenly Residence NUSA DUA
Jalan Nusa Dua Selatan, Banjar Sawangan, Nusa Dua, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 6 out of 9 reviews" "
Rating 8 - Good. 2 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

8.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

mfo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff , service ,view , facility and location was excellent Beach wasn't prepare for swim Overall perfect
Stayed 2 nights in Dec 2019
Response from kania on 15 Jan 2020
We would like to thank for your recommendation and it is our pleasure to have you stay in our villa

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Amazing staff, Yadi was very helpful by giving great ideas and making our trip even better. Will be back soon!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the OMG Villa, and it was just that... OMG AMAZING!!! We felt like celebrities because this is the standard of accomodation they would be accustomed too. The Villa, the Views, the service... ALL outstanding!!! An excellent choice for a few couples or a large family whom want to stay together yet have their own privacy as the villa has wings within itself to offer that. Stunning property... everything was WOW!
Stayed 1 night in Jul 2019

6/10 Okay

M, Singapore

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was helpful and made the experience better. Accommodation needs some renovating and pillow/bed sheets need some replacement (some stains). One of the toilets smelled rather bad and needs some serious work to get the issue resolved. The place has rather low 3G/4G network signal and WiFi is only limited to Level 1. Needs better WiFi coverage. Fantastic view despite the much needed renovation/replacement of furniture/amenities.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a week with family. Fantastic views staff were awesome especially Yati. Great size villa for 8 adults. Food was excellent and driver Romy was helpful and always happy to drive us anywhere. Would highly recommend this villa
Stayed 7 nights in Apr 2019

10/10 Excellent

Jes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice villa
The villa needed maintenance here and there, but was anyway a nice experience. Located directly to the sea with an fantastic view. It was clean yes, but the towels and other should have been replaced with new, since there were dark spot on everything. Very nice bedrooms, large sun deck and a large swimming pool. The villa are outside Nusa Due and located up hill. The last 4-5 kilometers of the road was very very bad, but you got used to it. It took around 20 minutes to go down to Nusa Dua for dinner or you could dine in the villa. WIFE nearly no-excisting. Very nice staff nearly 24/7 so yes, we would come back again.
Stayed 14 nights in Nov 2018
Response from Lilis on 28 Dec 2018
Dear Mr. / Ms. Jes, Warmest greetings from The Asmara Team Bali. We were pleasure to have you stay in our villa, it is our honor to serve our guest at the best, we hope the stay will memorable and we do apologies if we had missed some details of the services. Please come again for your next holiday/business/leisure day ahead. Sincerely THE ASMARA NUSA DUA - BALI

10/10 Excellent

Peradinsinaga, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view was amazing. The staff was friendly and helpful. The hotel very clean and cozy. Good for family vacation.
Stayed 3 nights in Jul 2018
Response from Lilis on 27 Jul 2018
Dear Mr. Peradin, Warmest greetings from The Asmara Team Bali. We were pleasure to have you stay in our villa, it is our honor to serve our guest at the best, we hope the stay will memorable and we do apologies if we had missed some details of the services. Please come again for your next holiday/business/leisure day ahead. Sincerely THE ASMARA NUSA DUA - BALI

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jan 2019

8/10 Good

Lilo

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Abgelegenes Traumdomizil
Wir kammen um 19.00 an, wir wollten noch etwas essen, allerdings hatte die Küche schon zu. Man hat uns dann einen Lieferservice angeboten von einem nahegelegenem Restaurant, was wir sehr geschätzt haben. Das Morgen Essen am nächsten Tag war top, mit Abstand das Beste, dass wir in Bali geniessen durften. Die Location selbst ist absolut traumhaft und nicht zu überbieten, dementsprechend auch ein bisschen ab vom Schuss . Allerdings muss mann sagen, dass die Unterkunft selbst schon bessere Tage gesehen hat. Im Pool hat es frei schwimmende Lampen gehabt, die Stühle sind dreckig und was noch aufgefallen ist, dass die Wäsche im Bett und im Bad flecken gehabt hat, was gar nicht geht, das meiste haben sie repariert sobald man es ihnen sagte. Jemi konnte relativ gutes Englisch und hat uns immer geholfen, an dem Service tagsüber kann man nichts, absolut nichts aussetzen. Das WLAN ist ein weiterer Minuspunkt es war so langsam, das eine Seite laden ewigs ging, an Arbeiten am PC war gar nicht zu denken, sie haben es versucht zu verbessern, allerdings ohne Erfolg. Als Kompensation hat uns der Manager einen Gratis Transport zum Flughafen angeboten, was ich sehr fair fand. Allen in allen würden wir wiederkommen, wenn die Unterkunft kleineren Renovationen unterzogen werden würde.
Stayed 3 nights in Aug 2017